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ELLEN'S KITCHEN
Cook Talk

cleaning ceramic cooktop
judy h.
03/24/06
What happens if you use Windex or an all-purpose cleaner on a ceramic stovetop?
Dawn
03/24/06
I have a black spot on my ceramic cooktop, do you know how to get it off and back to it's original color of black with white specks ? Thanks Dawn
ellen
03/26/06
Judy, You can try any non-abrasive cleaner, but MUST get it all off before turning the burner on again, to avoid further staining.

Dawn, Try Maas silver polish. Just get it off before heating again.

Collette Gilmore
06/14/06
When we were on vacation my son did not clean up a spill on the ceramic cooktop, and continue to use the element. Two weeks later when we returned, I did everything to clean it off (used Ceram bryte). I am left with a very shiny, very smooth black ring on the element. I don't know whether I scrubbed off the little white specks (black background, white specks) or what. I don't like the look of this at all. I took such good care of my cooktop, and now it looks like I neglected it! I would appreciate your input. Thank you. Collette Gilmore
ellen
06/15/06
Big dope slap for the careless offspring. You could charge him for the replacement top...

Try the Maas metal polish and hope that our readers have some ideas. But if it is perfectly smooth, you may be stuck.

Audrey
06/22/06
Someone recommended EasyOff Oven Cleaner as an option to clean my ceramic cooktop. Not as a 'regular' cleaning, but when there are stains that are hard to remove. Has anyone tried this?
ellen
06/22/06
This stuff is SO toxic! Write/ contact the manufacturer of both the stove and the oven cleaner before you try this.
Linda
02/05/07
Dawn, I have had the same problem, I have used everything I can, I found the barkeepers friend (liquid) is good but still won't restore my burners to the original color, I also use ceramic cooktop cleaner, but I have not found anything to remove the black from the burner, it is on there to stay I guess.
Helena
06/03/07
I'm having the same issue with a quarter sized black mark on my new ceramic cooktop. Has anyone had any success with the Maas Silver Polish?
karen sullivan
06/05/07
I have a ceramic cooktop with gas elements. There is some burnt on food under the grate that i cannot get off. I've tried ceramabryte and also the trick with hot water and fabric softener sheets, but to no avail. The tray is screwed in so i am hesitant to take it out. Do you have any suggestions?
ellen
06/05/07
Some people have had success. Just don't use any liquid scouring cream- many disasters.
karen sullivan
06/05/07
What have they had success with? I am at my wit's end!
ellen
06/06/07
Hi, Karen, sorry the answer to the Maas polish question posted after your question, it does look confusing. A handy person really can get those trays out for you.
Bernie
06/07/07
I have melted an enamel pot (it was empty) on to the top of my Kenmore glass range top. There is a hard 2 inch spot that must be the pot's enamel. Is there a way to get this off? If the burner is left pitted, will it be dangerous to use? Help!
Melissa
06/17/07
I recently bought a glass cook top. I really love the way it looks and thought it would be really easy to clean. My husband made breakfast one morning and didn't clean the range after he left. I tried to clean it later on that day and there is a brown ring that I can't get off. I spent $800 on it and I am really upset about it. I tried the cleaner and a razor blade. Any advice?
cathy
11/05/07
I too have the black spot on my 1 year and 1 month old (of course!)Jenn Air cooktop. Any ideas what this is caused from? It really bugs me. All of a sudden it was there. Ive tried everything. Not a scratch on this beautiful 5 burner cooktop but an ugly black spot on the back burner. YUCK!
ellen
11/05/07
Bernie, I am sorry I missed your post. No way to get rid of the enamal that we know of, short of replacing the top. Much safer not to use rthat burner-

Melissa, he cooked on it with a pan with a dirty bottom, or boiled something over- try the MAAS polish and a Mr. clean sponge- good luck.

Cathy, a dirty pot bottom or cooked on cleaner are the two most commen causes of the EvIL BLacK spots. Try the Maas and Mr. Clean, but don't hold your breath...

jade
11/24/07
I've had good luck getting off the brown ring stains by spreading baking soda on it and spritzing with white vinegar. There is a chemical reaction. You leave it on a few minutes, then use a nylon scrub sponge to scrub it and it usually comes right off.

As for the black spots, I was told this was due to a flaw in the cooktops. I had a couple of smaller stains that kept lightening with each scrubbing and eventually disappeared, but I have a couple of burners that are totally black, but still work well, and the surface is still smooth. I just don't worry about it.

Linda
12/04/07
My husban set a plastic wraper off the sausage on my cook top burner while it was still hot and it melted , Does any one know how to get it off.
ellen
12/04/07
Razor blade, maybe, but this is tough.
CJ
12/09/07
I had a crock pot sitting on my stovetop and by mistake, turned that burner on instead of the one I needed. The leg of the crockpot started to melt and I tried to scrape off the plastic but it just smeared. Now it is hard and I don't know what to do to get it off.
ellen
12/09/07
No suggestions here, except that if you set the burner on the very lowest and use a scraper/knife you don't mind ruining VERY carefully, you might be able to get some off.
CJ
12/11/07
Ellen,
Thanks very much for the suggestion! For anyone else who encounters this problem, Ellen's suggestion worked and actually got 99.9% off.
AnnGocCo
12/26/07
They sell a kit at lowes that is the ceramic stove top cleaner and a razor blade. I was nervous about using the razor blade on the stovetop but the gentleman at lowes had used it on his stove an assured me it was ok. It worked and didn't damage the top. I use it all of the time now.
Louise
12/30/07
I have a Kenmore glass top I bought 2 years ago.
I developed a black spot on 2 burners. My top looks like new except for these spots. Sears agreed to replace it,but only once since I have a maintence agreement. He told me it was caused by my pans. If it was my pans it would be on all the burners. I believe it is a flaw they refuse to admit. When I asked what pans I should be using to avoid this, they couldn't tell me.
malcolm
12/30/07
I have a ceramic cooktop, my wife is pissed! it looks like the white specs under the glass are buring up. We have high end FLAT BOTTOM cook ware and the maytag man said it our cookware and doesn't pass under warranty, our staove is 6 months old. Any suggestion.
ellen
12/30/07
Isn't it easy to blame the cookware! Malcolm, you can take it up the chain to Maytag with photos and emails (at this age of top, I would), and for a replacement top, don't get the one with the white specks. Enalmeled cookware can cause this, even high end, because it makes the burner heat hotter to reach the temp. Louise, you were lucky. They would argue that it occured only on the two most used burners. I can only suggest you keep the extended warranty in place.

Don't run these burners above medium high and don't use a pan too big or little, even if flat bottom.

Cheryl
12/31/07
My husband was cooking breakfast and by mistake put a plastic plate on one of the burners that was hot. The plate melted. How can we clean our smooth black glass top stove? Please help with any suggestions?
ellen
01/01/08
See CJ's question 12/9, above on this thread.
Retha
01/11/08
Same old story, black spot on my Kenmore ceramic cooktop. I cooked a pot of green beans that boiled over and the lady on the phone from Sears told me she could tell me how to get it off if I had the extended warrenty. This was a while back, my regular warranty had just expired. Believe me I had tried everything in the house including Easy Off Oven cleaner. If I could have gotten my hands on the Sears lady she would have needed and extended warranty. No joke ladies, the spot bothers me so much and every once and a while I give it another try. No luck.
Jean
01/16/08
I wiped off my month-old ceramic cooktop with a dishtowel while it was still hot. Washing instruction label melted!! I now have "Machine wash warm water..." on burner! Tried razor, ceramic cleaner, not much luck. Why don't they warn us and find better cleaning ammunition? Accidents will happen, we need solutions!
ellen
01/16/08
What has worked for several readers with melt-down problems is, turn the burner on as lower as possible and scrape very gently with a new razor blade.
Jean
01/17/08
Had a wonderful contractor doing work at my house (he installed the cooktop). When I told him what happened with the towel label, he very carefully and slowly scraped and scraped. It was completely gone when I returned home. OH HAPPY DAY! I cut out labels in all dishtowels!!
ellen
01/17/08
That one's a keeper. you were very lucky!
Sandy
01/18/08
Hi, I have a Kenmore gas slide in range with ceramic top and I can't seem to find anything that will clean the food that hubby has left and built up on top, not on the actual burners, but on the glasstop. I already scratched it a lttle by using hot soapy water and a scotchbrite sponge(hard side)The soft side was not helping at all.
Please if anyone can recommend a cleaner.
No rings, just crust.Thank you!
ellen
01/19/08
I would put a towel wetted with a good cleaner over the whole thing for hours, then carefully scrape with a new razor blade, then clean with a Mr. Clean sponge, then finish with a really thourough water rinse. Then tell DH that if he can't keep it clean, he has to buy you a new, sealed burner gas range out of his mad money. Definutely DO NOT use any scrubbie type sponges.
Anne
01/20/08
I used my new glass stovetop once, and followed all of the directions regarding pre-cleaning with Sear's cleanser and appropriate cookwear. I wiped the bottom of the pot before cooking. The potatoes boiled over, so I wiped the mess with a clean towel. Later, when I looked, the burner had straight, long, criss-cross patterned deep scratches embedded in the glass in a ring formation near the outer edge of the burner! It's ruined. Why? I had hoped to boil over many pots of potatoes in the lifetime of this stovetop.
ellen
01/20/08
Anne, so sorry but not surprised to hear of your disaster! Did you slide the boiling pot across the burner? Sliding is death on these tops.
Anne
01/20/08
No. I lifted the pot. The scratches look too defined and etched in patterns. Some are deeper than others. And they form a ring about 2 inches wide, but haven't penetrated the inner circle. One would think I had made popcorn the oldfashioned way, scaping the pot back and forth, but I merely lifted the pot off the burner. Do you think this is a manufacturer's flaw? It seems unusual that the surface would not withstand a pot of spuds....I understand being careful, but surely this is 'over-the-top' for a brand new stovetop! Your thoughts? Could it be the starch? (I'm reaching here!)
ellen
01/20/08
No telling. Call for a repair/replacement under the warranty; "the first time 5 used it and look at this!" Be persistent, don't take i
"it is only cosmetic" for an answer; the deeper scratches can start a crack later...
cindy
01/21/08
I have a ceramic smooth cook top. my daughter was doing a cooking project carmelizing condensed milk and sugar. the pot boiled over and now there is alot of burnt carmel on the burner. I've tried the ceramic cleaner & dinner knife, but there is still so much left on the burner. any suggestions?
sally
01/21/08
i had a pot leave a brown ring on two burners that looked horrible.I thought I was going to have to replace it I soaked dish towels in bleach and layed them on top of the burners for 10 min and the stains were completely gone. Just clean well before use. Cooktop saved all is well this was a kenmore 5 cook burner bisque top. hope this helps someone.
ellen
01/22/08
Thanks, Sally.
Marilyn
02/06/08
Ellen,
I had a sugary boil-over and before reading your post I used the damp towel and cleanser idea too. I would add tho that one should not give up! It took me almost 2 days of scraping, putting a very warm towel and ceramic cleaner on the stove and scraping again before I got the stove clean. It still got pitted though. Whirlpool stands by their belief that it was the cookware and not their stove though. Although out of warranty, I only use my stove about every other day as family has grown and moved out and I'm only cooking for myself. Next time, i'm reading the owners manual before I buy anything. Sales people don't help.
Eileen
02/09/08
cookware for glasstop cooktop
I have been looking for the right kind of cookware for my glass cooktop. Most flat bottom cookware - has an imprinted manufactuers logo - will this cause scratching?
Donna
02/24/08
I too have the mysterious black spot. I get pissed every time I clean it. I will never get this type gain. My last thoughts on how to fix this problem, is to do what ever it was that cause the problem to the entire stove top. I would rather look at all black then to see this the way that it is. Any ideas how to turn the entire top black
ellen
02/24/08
Signature pots are fine as long as flat bottom.
donna42
03/01/08
I have a black Kenmore Gas Range. No matter what I do it looks smeared and I can't get the grit off of the trays. What should I use to clean it. I usually use Windex or Barkeepers Friend, not working.
ellen
03/01/08
Is this a gas fired glass top or a regular gas range? If regular, are the trays chrome or enamel, and do they remove??
Donna42
03/01/08
It is a Regular gas range with cast iron grates and the trays are black enamel. They are removable.
ellen
03/02/08
Soaking overnight in a strong dishwasher detergent/water solution, followed by a few cycles through the dishwasher might help. Restaurant supply houses also sell cleaner- degreasers which might do the job.
marci
03/04/08
3/4/08

Anything new on cleaning a black with white specks ceremic cooktop that has a black smooth spot that I can't get off. What is Mass Silver polish, will any silver polish do?

ellen
03/04/08
Actually, it is MAAS metal polish and it seems to work better than others on these tops. No special advice about the smooth place...
Amy
03/17/08
I have the black spot also, I know I read somewhere that it is actually some type of reaction from chemicals (iron? or calcium?) in the water that react to the heat and that when you know the trick it's really very easy to remove. I'm going to try white vinegar soaked paper towel left on the spot for a while and see how that works.
As for other cleanup, I use glass cleaner and a razor blade, and it works great!
Cheryl
03/25/08
We have had our stove a year now.
Can you use windex on it? I's am fed up with the cerami brite...fell like I am waxing a car.
ellen
03/25/08
Yes, but you have to wipe it off with plain water after-
Kathy
03/28/08
I have a set in stain about 2 inches lon and 1 wide on my glass top stove.I have tried everything to get it out.
Is there anything I can use that will draw the stain out.
I clean my stove each time I use it. But this stain-I don't know how it got there...

Help I hate to look at it.

ellen
03/28/08
Kathy, is it possible that this stain is underneath, on the burner side of the glass? That happens occasionally.
Kathy
03/30/08
It might be. Is there anything to clean it or bring it to the top for cleaning. Or do I just have to live with it...
ellen
03/31/08
I don't know of anything to "pull" it- no pores in the glass, basically.
Kathy
04/06/08
Thanks for ur answers!
I'm living with the place on my stove top. My husband kids me and says I over clean it and washed the spots off ..Thought you would like that. Thanks again!!
ellen
04/07/08
A reader just wrote in that although the usual warranty on the tops is 1 year, his GE was covered for thermal shock (a pan fusing to the top) and for pattern loss for 5 years- but when he called, they said the warranty was 1 year and did not volunteer that information until he asked about the statement in his manual. So, if it is less than 5 years old, you may want to check out your warranty.
Kathy
04/14/08
Thanks for the information Ellen! I'll call Sears on my range top.
But knowing Sears they will tell me I have to buy a warranty.
Tara Skipper
05/02/08
I use Grease Lighting and no ceramic cleaser. wipe and rinse and wipe again. Oh and Grease Lighting is a degreaser so if you spray it on and come back in about 30 minutes most of the cooked on junk will wipe off.
R. Park
05/05/08
Does MAAS Metal Polish work on a white glass cooktop stove? Mine is a Kenmore and the cleaner Sears suggested, which I bought from them, does not work. It is easy to remove burnt on foods, but the top of my range is completely smooth, with horrible black stains on two of the burners.
ellen
05/05/08
Readers who recommend it have used it on white. Also, get in the habit of cleaning the outside bottom of the p[ots.
Renee
06/02/08
I have the same black spot on my black and white speckled glass top. My black spot is huge and is spreading to the other burners! HELP!!! I tried cleaning with the glass top cleaners and they work great on the brown stains around the rim of the burner but is it my imagination is the black spot gets bigger each time I clean with the glass top cleaner? Is it a cheamical reaction?
David
06/03/08
I have a whirlpool oven with the ceran glass top. My wife beleives that her mother (not a practiced cook) was experimenting in our kitchen again and dropped something on the glass top. It caused a chip over the back right burner and led to a large crack that can actually be pressed on and see movement between what now seems to be a two part glass top. We were told that it may take some time for the repair man to stroll over and let us know that the oven top is indeed broken and in need of replacement and we really don't like to eat out. My long winded question is: Even though I'm 99.9% sure that continued use of the oven would result in further serious damage or worse, is it dangerous to continue using the burners that are not cracked? Thanks a billion!!!
ellen
06/04/08
Renee, see the various other posts, you are having a typical case of black spot disease (joke). At least one manufacturer (GE) covers the top for replacement for 5 years under thermal shock for the pattern loss and for fusing pots to the top, though only one for evrything else that can go wrong.

David, Using the oven should have no effect (I might not broil) and using the burners that are not cracked, the worst that can happen is it cracks further and you have to replace the top, which you have to do anyway. Save your money; you will need it to pay for the new top. I would use the burner(s) furthest from the crack, and keep the heat at or below medium high.

Brad
06/04/08
Don't know what everyone is doing wrong. I've got a Frigidaire smoothtop, just over a year old, and sees daily use. I've spilled, boiled-over, splattered and burned-on every type of mess you imaginable with the exception of sugary spills(no big deal since I'm not into making candy or confections).

My range still looks brand new with nary a scratch, scar, or smudge. I use Cerama-Bryte after EVERY use. Wiping it on with a damp paper towel, letting it dry to a paste, then buffing it out with a microfiber cloth that I only use for cleaning my stove. Following this regimen has given it a showroom-like appearance. For what it's worth, I have soft water. It's my understanding that most of these mysterious "spots" and stains people complain about are actually hard-water deposits easily removed with vinegar or Bar Keeper's Friend. I've also used the blue 3M No-Scratch sponge with great success. Mine's a "EuroKera" top--made in Europe. Temperature control has never been an issue for me.

I've got Lagostina pots and pans, T-Fal skillets, el-cheapo aluminum pans, and a cast-iron skillet for my fish fry's, and NEVER had a problem so as long as the range is cleaned and polished according to the instructions, USING THE CREAM after EVERY use is the secret here folks... I'll NEVER go back to gas or old-fashioned coils.

sue
06/08/08
I have miele all black glass cooktop, which now as a white smooth ring on two of the plates.
could you help with want to do please!
ellen
06/08/08
Discussed by several readers in the ceramic top threads, starting at the top of this thread, please read. Sometimes caused by hard water or not cleaning the outiside of your pota and pans completely.
Brad
06/08/08
Sue,

Did you try using the scraper AND cleaner, letting it sit for a few minutes before buffing it out with a clean, soft cloth? If that doesn't work, try using vinegar or Bar Keeper's Friend and the 3M BLUE no-scratch sponge...

If the stain still doesn't come up after much cleaning and soaking, it may very well be "burned" into the glass. Though it might seem unsightly, it DOES NOT affect the performance of your cooktop.

Let me know if those solutions work for you. Good luck!

Brad
06/08/08
Also, make sure the bottoms of your pots/pans are clean and dry before placing them on the stove. This helps in keeping any residue from sticking and scratching or burning into the cooktop...
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