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ELLEN'S KITCHEN
Cook Talk

cooktop scratches
Peter
02/21/06
Is there any way to remove or buff out small surface scratches from a black ceramic cooktop?
rosemary
03/13/06
Hi! I already replied to a March request for this same question but I'll reply to you, too.
I thought I was going to give my new ceramic stove to my daughter because I couldn't get out the marks. I visited many forums but couldn't get an answer. I had some MAAS metal polishing creme that I bought at Meijer's and out of desperation I tried it. Just a dab on a cotton ball and if that doesn't work, try a speck on gentle scrubber. It seems that everything scratches or marks the top and this is the solution for me. My top looks brand new. Visit their web site to read about it. It's supposed to be very gentle. They also have a ceramic top cleaner which I haven't tried yet, but I will. Also, I don't think Meijers carries it anymore and haven't found it anywhere else so you might have to order it online. It's expensive but it works and it goes a long way. It's also terrific for polishing brass. Keeps the shine forever. I'm sure you'll love it. Think it has jewelers rouge. My stove is near a window which bathes my stove in sunlight and I can see every mark on it but I don't worry anymore because I can keep it spotless now. Hope this helps.
Angie
03/17/06
Just want everyone to know that MAAs metal polishing creme can be found at Wal-Mart. Just look where the stainless polish and other cremes are found, in the cleaning section.
Angie
03/17/06
Just want everyone to know that MAAs metal polishing creme can be found at Wal-Mart. Just look where the stainless polish and other cremes are found, in the cleaning section.
rosemary
03/17/06
Thank you so much for telling me where to buy Maas, Angie. I can't thank you enough. I've been telling everyone about it but didn't know where to get it close. Now I can email everyone and let them know. You can get a large - around 20oz - size online but people like to try it out first and now they can. It's also great for cleaning the stainless steel cookware you need for the smooth top.
It's taken scratches out of it for me. This was the first time I have ever participated in any forum and it sure paid off for me. Thanks again. You wouldn't believe how happy you've made me.
Angie
03/21/06
Rosemary,
You're welcome. Glad I could be of help. I love the Maas creme also, and was reluctant to buy they large size until I tried it. I wouldn't be without it now.
Steven
07/04/06
After reading about the wonders of MAAS metal polishing creme in this forum, I got hold of a tube in the hope it would remove some scratches on my Fridgedaire Gallery ceramic cooktop. I worked at it and worked at it. No result. I then got hold of an electric polisher and used that with the MAAS. All I succeeded in doing was creating a dull, greyish spot where the black of the cooktop was somehow buffed out. My scratches - some fine, some deeper - were unaffected. So ... either MAAS has changed their formula, or different ceramic cooktops have different compositions which may, or may not, respond favourably to MAAS.
ellen
07/04/06
Definite differences in composition between cooktops, and maybe with different colors, Sorry to hear of your troubles- I think the main use of the Maas is to get stains off, not to buff scratches out. Our readers have reported no successes with scratches.
ellen
07/04/06
With deeper scratches, I meant.
Becky
08/16/06
My ceramic cooktop has flat black spots on it. I've tried conventional ceramic cleaners and have scrubbed away with zero luck. Can anyone help/advise me? Thanks!
ellen
08/16/06
What color is the top and are the spots over the burners?
Donna
08/17/06
I just moved into a new home and until now have never cooked with an electric stove. In less than one week I have seen so many scratches on this thing that I am wanting to throw it out the window and find a spot for my old gas stove! I'm wondering not only if I can get the scratches out, but what can I do to prevent them from coming back every time I put a pot on the stove?
ellen
08/17/06
You probably need some new pans flat, flat bottoms, preferably multiple ply, preferably not aluminum. You can try cleaning the bottoms of your existing pots and pans. Never slide the pans- lift and place.
Chris
11/19/06
I have the dreaded the GE black ceramic cooktop! As has been said, what a nightmare. My husband uses it frequently and is not particularly careful, so I have lots of scratches on the one largest heat site. So far, I haven't been able to find out if there's ANYTHING that will help with them. But I am SO grateful for this site as I've learned so much from reading here. For all the "no-no's" that we've already done to the poor thing, it's really held up remarkably well. Still, what a disappointment!
ellen
11/20/06
Maybe you should put a cash box over the stove and make him kick in a couple of dollars every time he uses it, for the new stove...
carolyn
02/05/07
ceramic tile
I live in Nicaragua and am trying to remove the dark scratches my heavy furniture left on my beige tile. I used a heavy duty soap and a green scub pad -like for dishes- with alot of elbow grease and now have semi white areas. I am sure the contractor used muratic acid as it is the common practice in cleanin tile here. Any hints. Also, they did not clean the tile well in the kitchen. Is there something natural I can mix up since shopping here is very,very limited. Please also send message to my email as I don´t want to miss my answer.Thanks a million!
linwood
02/15/07
i wanted to buy ceramtic stove top,but it has scratches on the top.is there a way to get those scratches out
ellen
02/20/07
Carolyn, if they used muriatic acid, you need to re-seal it when you get it clean- it is hard to realize, but tile is porous. You did not post an email adress...

Linwood, basically, no. What you see is what you need to live with. Unlessyou want to replace the glass top, $200-$1000 depending on brand.

keith Taylor
02/22/07
iron pots on ceramic cooktops
Is it all possible to use my Lodge iron pots on my Fridgidaire ceramic cooktop? Lifting not sliding perhaps..using a ceramic heat difuser underneath or one of those bent steel type difusers?
Also, would my copper pots and pans be okay?
Thanks for help!
ellen
02/28/07
DO NOT use a diffuser on the cooktop.

Lodge pots that are smooth work, With rings, no.

NYN
03/07/07
Thanks for all the info - I think I will just wait until it gets so bad I can't stand it any longer. The reason for a good many of my scratches is from the razor I was using to scrape, it was way past the time to through it out and put a new one in.
sunshine
05/01/07
black marks on ceramic cooktop
Hello,

I have black marks on my cooktop ( it's that speckled gray one) & those seem to be underneath the surface! I've tried lots of things but nothing works..If somebody has a solution, and would like to share, I'd really appreciate it..

thanks

cjai
06/07/07
I need help with the black marks on my gray specled ceramic stove. If you have a solution let me know alo like sunshine. Thank you so much (the repair person said we need to replace the top $500 --- wow)
sharpie
06/16/07
cooktop pitting
I just purchased a 1 1/2 yr old GE black ceramic glass cooktop stove.It has minimal scratches, BUT...after reading about problems with these tops,we realized one burner is pitted. It is smooth to the touch, but can't be removed...definitely under the surface.The manual said if pitting occurs, the top has to be replaced. Not doing that, since we only gave $300.00 for the $700.00 stove. I need to know if I'm going to do further damage by using it with the pitting?It's not even hooked up yet and still on the trailer.Thanks for any knowledge shared!
ellen
06/16/07
Usually the pitted one is the one that got used most... Anyway, the safe and easy/cheap solution is to use the other burners. Eventually, it will crack and you will be replacing the top, or the stove, depending on your frustration level.
judy ingrasin
09/14/07
I also have a fridgedaire black glass top stove. I take meticulous care of it and live alone so I dont do a great deal of cooking but all of a sudden my large burner has multiple clear spots and black spots. They are flat and not from a spill. I have no idea where they came from and have tried almost everything to get them out. I have been so careful with this stove. Any idea's from you all would be wonderful
Thanks
Linda
09/16/07
Can I use copper based pots on my ceramic stove top ?

Thanks

ellen
09/17/07
Yes, but the bottoms have to be completely flat and very clean.
jackie
10/17/07
I just dropped abowl on my smooth top and it cracked it. Can I still use it??
ellen
10/17/07
You can use burners which are still intact and completely covered, not if the crack goes near or across. Just be aware it will eventually have to be repaired or replaced.
Pat
10/19/07
I just bought a new GE Profile slide in range with a ceramic black top. It already has some small scrathes on the big burner. Sears will take it back but I'm in a delima what to replace it with so the problem doesnt repeat itself. My cookware is SS, flat and clean and we've been might careful. Don't want to go back to coils and getting a new gas line to the range is prohibitive. Any suggestions. Thanks, Pat
ellen
10/20/07
You might find it helpful to look at epinions for the stove top reviews, especially sealed and flat top elements, no coils bu not ceramic top. You all, you will be using it 20 years... will do best if you don't have a tight budget. Don't want to buy from brown box, though!:

www.epinions.com/Kitchen_Ranges

Kay Stark
11/13/07
cooktop chips
I am purchasing a house and the appliances were included. The stove was a black ceramic topped electric range in very good condition.However,when the former tenants were cleaning out the house, they apparently dropped something on the stove and ther is now a chip about the size of a nickel on one burner. How will this affect the performance of the stove, and will it need to repaired?
ellen
11/13/07
Don't use that burner, you can crack the whole top. It can't be repaired: they should have replaced the top, you may have recourse under buyer protection regs in your state.
Denise
11/25/07
I had a lot of (and I mean A LOT) scratches on one of the burners on my one-month old ceramic cooktop, which were made by my brother, who was invited to the Thanksgiving dinner. I was so upset because it was expensive for one thing, hard to clean for another and now the cosmetic problem, which I had a hunch was almost impossible to fix. I had googled all night and the only "solution" I could try was of Rosemary's MAAS creme. I didn't keep my hope up because the feedback didn't look good but I really didn't have any other options so I bought a tube for $3.59 and guess what, it really worked so well. Maybe most of my scratches were not deep (I do have a couple of deep ones.) but they were ugly enough to make me cry. ( and believe me I'd tried everything I could think of to remove them.) Now they were all gone. Thank you so much Rosemary for sharing the information and thanks to Angie for letting us know where to get it. It really works wonders. I am SOOOOOOOO relieved but I don't think I want to cook a big mael on that cooktop ever again. It is really a pain in the neck.
Cindi
11/27/07
I'm the proud owner of a new range with black glass cooktop and I love it. But I've seen references to using a silicon mat on the top to prevent scratches? Does this mean I can use one like a Silpat directly on the glass burner surface to prevent scratches? Even if I have the burner on high? I just wanted to check beforehand so I don't ruin my range!
ellen
11/27/07
NOT WITH THE BURNER ON!!!!!

Only in between uses.

Cindi
11/28/07
OK! I'm glad I checked beforehand. I've seen heat diffuser pads and thought this might be the same sort of idea since Silpats are rated up to 580 degrees. So all I can really use on the burner while it's on is the protectant/cleaner cream. Guess I'll just have to teach my teens to be careful about sliding pans around ;^)
Thanks!!!
ellen
11/28/07
Don't have the cream on the burner when it is on. Anything on the burner, even a spray of nonstick spray, or even any film on the bottom of the pot can burn onto the top and cause cleaning grief. And the deal is, don't be careful about sliding, DON'T slide, period. And spray cooking spray away from the stove.
denise
11/28/07
Gosh, the more I read about the cleaning tips and the more I cooked on it, the more I regret buying the cooktop. It's absolutely miserable!!! I just wished that I had checked this websibe before I totally made a fool out of myself.
frankie
12/03/07
I have a black ceramic Whirlpool cooktop. I was cleaning some burned on food recently with a razor that was recommended by Whirlpool. But I must have pressed down too hard and now there are some swril scratches on the top I was cleaning. Is there anything that will take these out?
ellen
12/03/07
Frankie, try the MAAS metal cleaner.
Tammi
12/25/07
cracked stove top
I have a crack running from the center of my large front burner to the middle of my stove top can I still use my stove
ellen
12/25/07
DO NOT use any burner that the crack runs over and be aware that you will eventually be replacing the top. Keeping the heat at medium high or lower and using only pots that exactly fit the burners will preolong the life of the remaining burners.
qwerwt
12/27/07
cooktop scratches on frigidaire ceramic oven
I have some DEEP scratches on my frigidaire ceramic top. heard a MAAS metal cleaner an heard
it works.

Hope so.
taks mika bror
qwerwt.

ellen
12/27/07
Nothing takes out deep scratches. You may be able to reduce them some.
qwester
12/31/07
I have just removed a severely broken ceramic cooktop (white Sears corian). I used it for years with cracks with no cooking problems. I am replacing the entire electric top with a drop-in plain gas cook top. I am a techie do-it-your-self-er. The project is not for the typical householder. An adapter plate must be made to fit into the ring that held the ceramic top. I found the drop in gas cooktop in the local classified ads for $30.00. I put in the gas line to the stove myself previously. Your stove manufacturer my have a dropin gas unit for your stove. My stove is far too old for that now. I love its large Kenmore Electric continuous cleaning oven with its accurate temperature control so I did not want a gas oven. If anyone is interested in the details of this project please contact me by email.
Kavya
01/04/08
Hi,
Could you please let me know if there is any way i can remove scratches from a black glass cooktop?
Thank you.
ellen
01/04/08
Kavya, if you read through this thread and the others on ceramic cook tops, you will see what has worked and what hasn't Basically, deep ones are there to stay.
Jackie
01/08/08
My GE oven has a (black) glass/ceramic stove top, and I have hated it since day 1. It looks as though the top has burned/melted from spills of boiling pots etc. I would not consider these "stains"...Does anyone have a similar situation? Or at least know what I mean? Help!
ellen
01/09/08
Some pitting is not unusual, especially with sugary spills, and you can gouge the top with careless scraping. You can also melt plastic into the top. If you think a lump is removable, you can turn to the very lowest heat and when it is warmed carefully scrape with a new razor blade or scraper.

But Jackie, life is short. Even in a rental house, you should consider buying yourself a new range, a good used one is NOT that expensive.

Jackie
01/09/08
The marks I have are not pits, nor are they scratches...I have never scraped it with anything and nothing has melted on it. Spill- over from cooking pots and pans is the extent of it. They are more like a circle around each burner that looks dull...like it is burnt. Yes, life is short, but this range is only 3 years old...and beautiful (with the exception of the cook top's marks)...I would just love to know someone else has experienced this...and what they have done about it. Thanks.
Marie
01/11/08
I just purchased a new Kitchenaid Convection Range - had it two months - for Christmas got a new set of Kitchenaid pots (rated for glass top) guess what - yep - scratches, and they keep comming. It will be replaced but my problem is do I get the same stove - which I loved until this happened - or should I just go back to the coils (which I hated due to cleaning)? Your input would be appreciate.
Thanks
ellen
01/11/08
Sounds like you need the same stove and a different set of new pots?
Reay Wallace
01/13/08
I have been researching smooth top counter top stoves and am really doubtful I want the headache. Our Sears store doesn't even carry the coil top, which I don't want again anyway BUT If I do decide to buy a coli, will I be able to get parts when I need them? It seems all there is is either Ceramic top or Black top and all have the disadvantage of scratches, breakages, chips and the necessity of particular pots. Is there anyone out there that has an alternative? What about induction, any comments appreciated. Reay
Janiece
01/15/08
Jackie,

That is exactly why I came here, to find out if there is anything Ican do to remove those rings. Mine were on the stove when we bought the house in 1999. Nothing I have tried has worked. I haven't tried the Maas Metal Polishing Creme, but I have tried their glass cooktop cleaner and was not impressed. A wet sponge would have worked the same. I do have some of the other Maas creme as I odered both from a magazine ad and will try it out tonight. I'll let you know if it helped.

I was also wondering if a heat diffuser would work on the glass cooktop as I have a problem with food sticking in my Teflon pans when I use it. It is impossible to adjust the heat from high to med or low.

ellen
01/16/08
Heat diffusers are a definite NO on these tops. The only thing I have found for getting from high to low quickly, is to set a pan of water on a second burner at the second heat, then move the whole pan from the high burner to the preheated low burner. You can't heat these coils without a pot on them, and NEVER use an empty pot.
Carole
01/23/08
vision cookware (glass)
Can I use glass cookware on my Whirpool ceramic stovetop? Thanks for responding
ellen
01/23/08
It is specifically NOT recommended for these tops. I suggest to my readers not to use it at all, there are some shatter dangers; you can read all about this on the visionware threads on this site.
Catherine
02/18/08
Pyrex Flameware
I have an old Pyres Flameware pot.. can I use it on my Ceramic stove top?
ellen
02/18/08
If iy is a glass pot, it is NOT recommended for use on these tops.
christine
03/07/08
griddle for glass top range?
We have just bought a new LG smooth top (schott-ceran) range..due next week. We have an aluminum griddle we used on the previous smooth top range (Matag...the top cracked and stove was replace under store warranty). PLEASE advise if we can use our aluminum griddle and if not what kind? It is a rectangular griddle than covers two burners. Actually a camping griddle. But I would be prepared to buy a new griddle for the stove, just want to know the RIGHT kind of griddle. It needs to be big, as we have a large family and use it a lot.

thanks

ellen
03/07/08
You need what is called a bridge element, an option on ceramic top stoves. You were VERY lucky they replaced that top under warranty if you were using a two burner griddle on a top without a bridge elenment.

If you do not have a bridge element in the top, my only recommendation is a double-size electric griddle- delightful to use, frees up the stovetop and lets the cook join the table.

john
03/13/08
brushed steel splash back
how can i get the scrtches out
ellen
03/13/08
Try Maas metal polish or a restaurant supply level polish.
Greg
03/20/08
We bought Kitchen Aid range and fridge about 3 weeks ago and have used all the elements etc. I've tried so far to be Extremely careful, (ie, not having the element on with nothing over it, not sliding the pots) and cleaning it after its cooled after every use. All of my pots and pans are flat bottomed TFal Stainless (very heavy and thick flat bottoms by the way)

Still to my frustration, some minimal scratches have appeared. Now, to the benefit, you cannot see them unless up close with the microwave light on, but its not good with the precautions ive taken to see this result.

I suppose some scratches are inevitable. To which extent I guess is to the precautions taken. However, how can you expect to not move a saucepan at all, when cooking a stirfry for example. Even when I hold the pan as still as possible while stirring with the other, I notice that its still sliding a half inch around.

Greg
03/20/08
Perhaps the minimal sliding I'm getting is the coat of wax that the Cerma-clean or whatever its called is providing
ellen
03/20/08
No, Greg, you are doing everything you can; the minimal scratches go with the nature of the top. You are lucky to be able to stir-fry at all; most ceramic tops will not heat hot enough or even enough to do a good job on this.
Gail
03/20/08
partial burnt out burner on ceramic top
Ceramic top (Maytag) right front large burner has three setting -- one coil,two coil. or three coils Smallest coil is not heating up. Any suggestions on how to repair. Model #MES5875BCS.
ellen
03/21/08
You have to replace the whole burner. Check with Sears appliance or Maytag.
Rita
03/21/08
Thanks you sooo much for all the info
on ceramic stove tops,i was about to buy
one, you saved me a lot of problems.
marjorie
03/23/08
I came across this very interesting and informative page while looking for an Australian supplier of Maas products. I do not have a ceramic cooktop and probably never will after reading of all the problems you folk have had. Best wishes to you all
Ann D.
04/08/08
I just purchased a GE Profile Range with a black ceramic top. I specifically got the model with the bridge element so I could use a griddle plate with it. However, I am having trouble finding a griddle plate that can be used with a ceramic top. Farberware makes a unit with a nice flat bottom, but when I read the fine print, it said not for use with ceramic tops. Williams Sonoma has a griddle plate, but it has a raised edge (which won't work, either). Any suggestions?
ellen
04/09/08
The ones I know of are very pricy; cuisinart, circulon. etc.
Kathy
04/15/08
I have a "whirlpool" ceramic top stove, I was hoping there was a way to get out a couple of scratches. But the situation looks grim, reading these posts. But as for the grey spots that look like they are worn. If you use the little razor blade (made for ceramic stoves) and gentle run the blade over it a few times they will eventually come off. I just about freaked when I saw the ones on mine. I also use the ceramic top cleaner it works well I think. I purchaced both at Home Depot...
Roger
04/15/08
I have a 2 yr. old Viking black ceramic cooktop and have learned a bit about caring for it. One tip for minimizing scratches is to check all your pan bottoms for rough or nicked spots and to eliminate these. For some rougher cast iron skillets and for deeper nicks I use a very fine emery sandpaper and sanding block. Wash the pot well so no grit goes near the cooktop. Edges along the bottom of some pans may need smoothing. Also, periodically check pan bottoms for any cooked-on deposits and scrub these clean.
Wanda
04/18/08
I have a new Whirlpool ceramic cooktop. I wouldn't call my marks scratches. After trying to clean cooking spots(with a ceramic cooktop cleaner) it left marks that look like the surface was marred from rubbing too hard. I had a cooktop prior to this one and never that this problem. Whirlpool suggested I try a polishing compound. What do you think?
ellen
04/19/08
Yes, there are some specific recommendations for brands in this thread. Be VERY careful what you use to apply the cleaner; the wrong scrubbie or sponge can cause just this kind of difficulty.
Karen
04/23/08
Good morning all:
While I haven't found a cured silicone product that can withstand temperatures greater than 500F, this problem kept me rather perplexed. I am a mechanical engineer and quite intrigued by this question. I thought "Hey, I could get rich on this one!". I think like that a lot, but alas, I am still not rich. Anyway, as I was searching a materials database (matweb.com) I think I did find a viable answer. It was so obvious that I stood up and kicked myself!
You see fiberglass is not an exotic material, it is readily available at your local retailer and is CHEAP. The melting point you ask? Get this: 2970 degrees Fahrenheit.
It is pliable, like cloth so it will not scratch your stovetop and it is inexpensive. If it gets soiled just pitch it out. And, by the way, if you decide against this recommendation, make sure that you purchase a cleaner with silicone in it. The residue will lubricate the cooking surface.
Cheers,
Karen
Karen
04/23/08
Sorry, I forgot: I have two tips.
If you decide to scrape with a razor blade (which I have done) follow two simple rules:
1. ALWAYS use a brand new blade. The sharp edge will reduce the chances of scratching.
2. Scrape in a straight line only. Hold the blade firmly and try to keep the angle between the blade and surface as small as possible.
Cleaning and polishing are totally different animals than scraping. You will want to use a circular motion when performing these tasks.
Karen
ellen
04/23/08
Ah, Karen, I love that engineering mind! Thanks for the great idea- I can see ceramic tops all over the country sprouting fiberglass covers.
fran
04/23/08
griddle for electric range
I just bought a glass cook top range. A griddle came with it. The sales person at Sears told me it went on the glass top. I know it does not. The book only shows a picture of it with a rack that says convection rack. Does anyone know how to use the griddle in the oven
Mike
04/24/08
I just bought the Ge Profile double stove convection 2 weeks ago atleast thats how long I have been using it. Anyways all I can say is JUNK, JUNK and JUNK. I clean that glass top religously and today it wouldnt clean period. Looks like water stains and a big scratch, chip or whatever looks between the glass or something. Now this stove looks like it is flat and no longer glossy on the big burner with swivel marks trying to clean it. I bought at sear, you think I can return it and get a gas stove. Plus one more thing bought a lg dryer with the steam function. It is worthless and doesnt do anything but dampens your clothes. What a joke as these two appliances alone costed me $3500.
ellen
04/24/08
Good for you, Fran, your read the directions! Hope a reader can help.

Mike, you have to clean the outsides and bottoms of your pots with these stoves, and that, my mom says, is not a guy thing. Get on the phone with Sears. The under the glass thing may entitle you to a replacement top. Here is info from another reader:

I have had my black GE radiant downdraft cooktop for two and a half years. I use all of my cookware, although the curved bottoms of some pans may slow down cooking time, and warped bottoms allow the pans to spin around, it is all good. I also use a pressure cooker. I do try to remember that it is glass and will scratch if pan bottoms and glass top are not free of abrasive bits. I accidentally heated an empty teakettle, and fused it right to the surface, causing it to crack when it cooled. My one year warranty was up, but GE will cover "thermal shock" for five years - and the example they use is that of a pot boiling dry.They also cover discoloring or the pattern wearing off. Of course the customer service rep did not volunteer this information when I called. The rep told me that my one year warranty was up, and I said "but it says in the manual that thermal shock is covered", and he said "Oh, ok, the technician will be out next week to replace it." I can tell all of you who want to replace it yourself, that it took the guy about ten minutes tops.

Karen
04/27/08
Hi Ellen:
It's me, the engineer again. It was my pleasure to contribute!
FYI: Thermal shock occurs when a material is subjected to a large thermal gradient.
Shock is a type of stress. It occurs when something happens suddenly, like when you drop an object. The object and the surface it hits experience a shock load. Brittle materials break very easily under a shock load while ductile materials do not.
Glass and ceramic are in a category of materials called "refractories". These materials are can tolerate extremely high temperatures but are, unfortunately very brittle. Some ductile materials around the kitchen include copper, stainless steel, and most plastics. So, you ask “How can a hot pan cause a shock load?”. Good question!
Refractories are not very good at conducting heat. That’s why you can have a burner on and the rest of the top doesn’t get hot. If you place a cold pan on a hot glass or ceramic top, the surface in contact with the pan will coo very quickly while the surrounding area will still be hot. The temperature difference is called a thermal gradient and, if large enough, can cause thermal shock. Likewise if you place a super-hot pan on a room-temperature top the same shock occurs. You get the idea.
A dry pot can become much, much hotter than the surrounding surface. Since refractories do not conduct heat, the surrounding surface stays cool resulting in a thermal gradient and causing thermal shock.
One more thing to keep in mind. Inspect your cook top very closely, especially around the edges. Look for small cracks or imperfections that may be due to material defects. Any type of defect in the material can propagate under thermal cycling and cause cracks.
By the way Mike, what did your dryer instructions say about the waterline connection? Is there a possibility that you can connect your steam dryer to the hot water line?
dateach
janie
04/28/08
I have a ceremic whirl pool black cook top. Over the weekend my maid has used a steel wool to clean the stainless steel part of the burners and it has left ugly scrtch marks. This stinless steel parts have nice grooves,but because of the scratch marks, they look really ugly. My husband was saying may be we should try compound. Is it safe and will it work
ellen
04/28/08
Do you mean buffing compound? Are the scratches in the glass or on the burners under the glass? More info, please?
Janie
04/29/08
Hi Elle
The scratches are not on the glass. The cook top i have is black ceremic glass with cast iron burners. The stainess steel part I am talking about is just underneath the cast iron burners, it is removable to clean. Stainess parts are like rims around/above electric ignitions. They are (4) sitting on the ceremic cook top.

And yes I mean buffing compound.

ellen
04/29/08
You can try the buffing compound, but be sure that they are removed- so you do not take any chance of scratching the ceramic. Since they are removed, they could be bought new and replaced if you are not satisfied with the results.
Janie
04/30/08
Hi Ellen
I just realized that these parts that are also cast iron(polished cast iron) not stainless steel.
Earlene
05/07/08
Just wanted everyone to know that I have a brand-new KitchenAid Black Smoothtop Ceramic cooktop that is less than 6 weeks old and it looks so beautiful; however, after boiling water to make some rice in a stainless steel 18/10 guage flat bottom pan, it still scratched my cooktop!!! I was so upset!! And as I always do when I have a problem or a question, I started doing my research on the Internet to see if I could find a way to get the scratches out, and I found this blog! Thank goodness!

Anyway...after I ran my hand across the "scratched" cooktop burner, I noticed the scratches appeared to be "raised," and my husband even said that he thought it was food burned out, but I had not boiled anything over with the water or the rice. After getting some ideas on how to clean the cooktop, I went to Home Depot and bought a bottle of the "Cerama Bryte" cleaner, the scraper, and some "Wright's Silver Cream." First I cleaned the area with the scratches with the "Cerama Bryte" making sure it was nice as dry. Then, I applied some of the silver polish and swirled it around in circular motions on the burned. Being very careful I then took the scraper (used as directed)and begin slowly "scraping in a straight line. You use the scraper like you were using a paint scraper using a small movements left and right. It took a few times to work on each of the scratches, but it worked beautifully!

Now for the bad part...having just finished my kitchen remodeling..new granite counter tops and stainless steel appliances, I would not buy another black ceramic cooktop again! I'm not even sure that I would go with the stainless steel appliances since they are so hard to keep from scratching too, but I have to live with what I have now, so I have to make the best of it.

I know so many people face this same problem with their new cooktops, and I just wanted everyone to know that the ideas posted here realy do work. I'm so glad that I found this site.

Thanks!

Judy
05/12/08
Has anyone tried Karen's suggestion to use fiberglass on the cooktop? Where can I get it and what size does it come in. I have a
Kitchenaid cooktop and called the company about the suggestion but they would not comment on using this since it is not part of their product.
John
05/17/08
We bought an Sears Induction Cooktop over a year ago and don't have any scratches in the glass. The key is that the glass does not get hot and soft. Food that spills do not stick and burn into the glass. If you want the glass cooktop without the hassle I would recommend it.
ellen
05/17/08
Thanks for the info, I have not had the opportunity to use one of these.
Cathy
05/19/08
I have a GE black smooth cooktop. I accidentially let one of my Revere Copper bottom pots boil dry yesterday and as a result I have this silver mark on the burner.

Can this be removed with Cerama Bryte and the scraper?

ellen
05/19/08
Probably not. The copper bottom pans are notorious for problems on these tops.
Janet
05/22/08
I'm buying a new GE profile ceramic glass cooktop. All my appliances are white so I'd like to get white but I'm worried about scratches being more visable than the black - I've had a black for years and love it.

Any ideas on white vs black?

ellen
05/22/08
Except for the scuffs from soft (non-anodized) aluminum, more readers have complained about the BLACK tops, so get what matches your fancy.
Margaret
05/24/08
We are in the market for a new stove and thought that a glass cooktop would be so easy to look after. After reading all about all these problems I believe I will get another coil top. I don't want to have to be so careful. Am I wrong?
ellen
05/25/08
No, the glasstops do require care every time they are used. You could look at sealed coil- more expensive, but easier to clean than the regular old-fashioned open coil.
Jamie
06/05/08
I've had a new black GE Profile cook top for a month, and if I'd had any idea how much work it takes to prevent scratches (which seem to be inevitable, despite all that effort), I'd never have bought it. My old coil burner range cooked just as effectively, with no ridiculous creams, special rubbing scrubbers, etc.

All my cookware is top quality, with flat bottoms, and this cooktop has been 'babied' to an absurd degree. It made no difference. Trust me, if you're reading this to get ideas for a kitchen renovation: DON'T BUY THE GE PROFILE COOKTOP! Whether other ranges have a better quality glass top I can't say, but this GE Profile is simply junk. I'm not exaggerating.
Brad
06/05/08
Don't know what everyone is doing wrong. I've got a Frigidaire smoothtop, just over a year old, and sees daily use. I've spilled, boiled-over, splattered and burned-on every type of mess imaginable with the exception of sugary spills(no big deal since I'm not into making candy or confections).

My range still looks brand new with nary a scratch, scar, or smudge. I use Cerama-Bryte after EVERY use. Wiping it on with a damp paper towel, letting it dry to a paste, then buffing it out with a microfiber cloth that I only use for cleaning my stove. Following this regimen has given it a showroom-like appearance. For what it's worth, I have soft water. It's my understanding that most of these mysterious "spots" and stains people complain about are actually hard-water deposits easily removed with vinegar or Bar Keeper's Friend. I've also used the blue 3M No-Scratch sponge with great success. Mine's a "EuroKera" top--made in Europe. Temperature control has never been an issue for me.

I've got Lagostina pots and pans, T-Fal skillets, el-cheapo aluminum pans, and a cast-iron skillet for my fish fry's, and NEVER had a problem so as long as the range is cleaned and polished according to the instructions, USING THE CREAM after EVERY use is the secret here folks... I'll NEVER go back to gas or old-fashioned coils.

ellen
06/05/08
READERS, DO NOT use powder cleaners on your stove tops, it has caused grief for many fellow owners.

Brad, you deserve good results with this good care. However, readers with European-made tops have specifically written that they do not have the same problems as US-made tops; according top a German engineer reader, the tops are made of a somewhat different composite, and it just does better. So you also made a better original choice.

Lana
06/05/08
I have a question...I just bought a home with a Frigidaire Professional Series black ceramic top. It's in great condition, but upon closer inspection, it looks like around two of the burners, there are marks that DO NOT come up. Looks like the ceramic has chipped away. Yet, it's totally, totally flat and smooth. So I'm not sure if this is defined as "pitting." I just know nothing will bring it up. It's completely as flat as the stovetop. It can only be seen when the over light is on and I'm a 1/2 inch away, but still! Also, (one more!) can I place a hot pan from the over onto a cold stovetop of burner? thanks!
Lana
06/05/08
Sorry, I meant OVEN down at the bottom...a hot pan from the oven. thanks!
ellen
06/05/08
No advice on the top. The makers specifically say not to do the hot pan on the cold stovetop; although many people do it without bad results, it is a GLASS top, and it is a thermal shock- get a hot pad for the adjoining counter.
Lana
06/06/08
So can you define pitting for me? Thanks! :)
ellen
06/06/08
Lana, if you just bought it new, harass the seller into giving you a new top installed under warranty.
patti
06/29/08
My college-graduate son used an abrasive pad on my cooktop today. I have a Kenmore and is 3+ years and looked beautiful until today. I just love mine and would never trade it in. When he gets his first job, he can help me purchase a new replacement top!
ellen
06/30/08
So sorry to hear it! While it is a hopeful sign that he tried to clean up, I expect you can improve his domestic skills before he inflicts them on an unsuspecting domestic partner.
charlene
07/01/08
I just bought a home with a used GE Profile downdraft cooktop. (1990's) I have new pans and none of them will work. They are flat bottom except for some fine logo's pressed into the bottom. The only ones that will work are some old heavy black bottom ceramic things that came with the house. What else will work on these stoves? It just beeps for a minute or so and then shuts off.
cynthia
07/10/08
i have a maytag black with gray spots smooth cooktop. after boiling ribs over the 4th i now have abig shiny smooth black spot on my burner. i have tried everything and to no avail. do you think it is permanet. it of course was purchased in sept 06 so the warranty is over. i havent tried the maas polish its my only hope.
ellen
07/10/08
Charlene, it may not be the pots, the life expectancy on these stoves is only about 15 years. Sorry!

Cynthia, This is a chronic problem on the black tops. Do try the Maas, but you may be stuck with it.

BoschDad
07/23/08
I just got a brand new Bosch smooth cooktop and it is the easiest thing to clean...and it cools down in a matter of seconds.
Marilyn
07/28/08
Boiling pans dry
I have boiled a Farberware stainless steel, aluminum core saucepan dry - very dry. The exterior bottom has dark discolorations and the inner surface has odd ripple patterns - a lighter color than the rest. Only color, no ridges or pits. Scrubbing has had no effect at all. Is it safe to use the pan again? Is there something I can do to remedy this? (other than pay more attention in future)
ellen
07/29/08
This is a typical reaction to the burn. Stainless steel discolors permanently under high heat. Some people including me do not use them after- they never seem to cook as well, and are even more prone to scorching. But I do not know a "safety reason" why not...
Bonnie
08/26/08
I just bought a Maytag Gemini flat top oven from a lady that told me she used a steam cleaner on the top to get it clean. I called her and said apparently the black marks on top do not come off and that is what she told me. I bought one and now am scared to use it and break the top. Anyone can help please?
ellen
08/27/08
A new one on me. Steam cleaner for your stovetop? How not-easy is that?
Bonnie
08/27/08
Sorry, I should have clarified that I bought the hand held steam cleaner. The little one for cleaning windows, bathrooms, etc. Being one can clean windows, do you think the Ceran top can handle it?
ellen
08/27/08
The tops can handle 400 plus degrees, so the heat should not be the issue. Just don't drop it onto the top. Let us know if it works on the back marks.
Bonnie
08/29/08
Just to let everyone know that the steam cleaner did not work on the flat black marks on my stove top.
Jay
08/29/08
Hi. Is there any type of cover, heat diffuser etc that I can place on the caramic stovetop so the pan/pot doesn't touch (and scratch) it? I know Sur La Table sells some kind of heat diffuser...why isn't this recommended?
Thx
ellen
08/29/08
Because the heating element and its thermostat are controlled only by the direct contact with the metal pot bottom, that's why it has to be perfectly flat and why enameled pans and kettles can be fused onto the top as the heat goes out of control. NEVER use a diffuser on one of these tops.
Wendy
09/28/08
I used BLUE MAGIC (brand)metal polish to take out two small scratches on my black cook top and it worked.
Dee
10/17/08
cooktop cracked
I have a GE black ceramic cooktop which we purchased a couple of years ago FINALLY replacing an old GE cooktop from the 70's. I think my husband dropped something (a can??) and a piece of the cooktop cracked off of the edge. Now tonight I found a "huge" crack running from the cracked edge through the large back burner to the smaller back burner. HELP!!! Will I have to replace the cooktop now?? If so, will it be covered under warranty?? Can a crack like this be repaired instead of replaced??

Any advice will be greatly appreciated. I am not very happy with my husband right now.

ellen
10/18/08
Yes you need to replace, but the glass only, and a handy person can do this job.

No, cracks from dropped things are NOT covered by the warranty.

No, cracks over burners cannot be repaired, and DO NOT use the burners that have cracks while you await replacement.

You need to move things that can be dropped out of the cupboards over the stove.

Ashley
11/20/08
I just got my Maytag black cooktop about 2 months ago. I used the cleaner that came with it. As I was rubbing the cleaner up with a washcloth.I noticed a couple of marks that looks like I rubbed to hard to get the cleaner up. Is there something that I can do to cover these spots? Please let me know.
ellen
11/20/08
Probably not. Read through the various cooktop threads and you will see how common the problem is.
Ashley
11/20/08
I was thinking about using a permenant marker and coloring them in. That way they are not that noticable. I'm just disappointed in the product I guess. This is my very first stove of my own and I heard nothing but good things about these cooktops. So I decided to get one. I used the cleaner that came with the stove, and followed the directions. Personally I don't think I was rubbing that hard to do that to the surface. I guess I can see if the warrenty will cover this and see if they will replace the cooktop for nothing.
Henry
12/26/08
I have a new Kitchenaid cooktop. I had what appeared to be pretty bad scratches on the black cooktop. As it turned out, my hubby was able to remove all the marks with the cerama bright and alot of elbow grease. He used a soft cloth to apply the creme. It looks brand new again.
ellen
12/26/08
Good job, husband!
Lisa
12/28/08
best cookware for glass cooktop
I just want to know by brand name what is the best type of cookware to use on my new FCI glass cooktop. It is made in Italy, anybody used one? I am going to buy new pots and pans and have no idea what to buy.
Tammy
01/01/09
I have a black cooktop surface and I recently used a Vileda sponge--supposedly specifically designed for ceramic cooktops--to remove a sugar stain (cooking lemon filling for pie). It left a little dull spot where I scrubbed. Would the MAAS remove that, or am I pooched?
ellen
01/01/09
Try the Maas and elbow grease, but don't hold your breath.
Brad
01/03/09
I am amazed that people are having such difficulty with these ranges. I honestly don't know what everyone is doing wrong. What can I say except that my Frigidaire has performed flawlessly and looks just as good as the day it arrived. The secret is using the Cerama Bryte creme on a regular basis, and making sure the bottom of your pots/pans are kept clean, and free of ridges or grooves.

Obviously, there must be different compositions and types of glass being used in these things. I would advise that when shopping for a smoothtop, look for GENUINE Ceran or EuroKera tops. The other "generic" substitutes may not perform or hold up as well. That's about the only advice I can offer. Other than that, I absolutely LOVE mine and would never go back to old coils... Good luck to all of you.

Barb
01/17/09
the only glasstops I see say, Schott or k. Mine is a Kenmore and has a k, which I am guessing is not the best; however, I have also read where the Schott glasstops will also crack unexpectedly.
Barb
01/17/09
the only glasstops I see say, Schott or k. Mine is a Kenmore and has a k, which I am guessing is not the best; however, I have also read where the Schott glasstops will also crack unexpectedly.
Dianne
01/22/09
I boiled a copper bottom pot completely dry -- with the control set on HI. I don't know how long the pot was dry, but it left a large silver metal stain on the glass cooktop and ruined the pot itself. I had no luck cleaning it with the cooktop cleaner that I purchased at Sears, which usually cleans off anything. However, I completely removed all the stain with a product I use in my dishwasher called "Lemi-Shine". I can buy it locally at Walmart because it is used extensively here in West Texas because of our very hard water. I sprinkled this product liberally over the entire stain, wetted with a little hot water and let it sit for awhile. Then I sprinkled more of the product on a terry cloth and scrubbed until it all came off. The website for this product, in case you can't find it locally is: lemishine.com I hope this helps someone.
Barb
01/22/09
Wow, I'll have to remember this. I'm hoping this won't happen, but I keep hearing it happens to others. Thanks
Barb
01/22/09
Wow, I'll have to remember this. I'm hoping this won't happen, but I keep hearing it happens to others. Thanks
Gloria
01/29/09
I have a 6 month old GE black smoothtop/stainless range that I am also very disappointed with. I cook a ton, and it is really terrible to have to be so, so careful while using it. Afterall it is a STOVE and should be able to take what my old coil type could take. I also found a small scratch and am really worried about what it will look like in years to come. Wish I had found your reviews sooner.
Barb
01/30/09
My next door neighbor's smoothtop is so scratched up, it is an eyesore in the kitchen. It came with the house and was like that when they bought it. They have never been able to get off the scratches. My husband place of work has one and it is also scratched up. I think if people know how to use it, it shoud stay okay. I do dread when my college kids come home for a visit. I have two pages of instructions written out for them! Actually, I tell them to use the old stove in the basement!
Barb
01/30/09
Brad, I am wondering, how can you look for a genuine ceran or EuroKera top? All of the stove's I saw had either a Schott Ceran or a "k" on it. I wasn't looking at anything high-end though, but are these two the ones you consider to be ok?

I agree about using the Ceramic cleaner on a regular basis
(daily). I had a couple of scratches on the first time I used it ( I was heartbroken), but after using the cleaner - I use the one from Sears-about 2 weeks, I could no longer see the scratches without searching.

Tara
02/01/09
hot pans on cold cooktop
HI

I just got a LG glass range. I have a question. When I take a pan of food out of the oven can I put it on the glass top like I normally did with the coil top. I must admit that if I cant do that, it will be a big pain. I mean where to people put their roast pan or cookie sheet or whatever when it comes out of the oven? I want to put it directly on the top of the stove, is this going to damage or crack my glass top? Thanks

ellen
02/01/09
No, the directions specifically say NOT to put a hot pan on the stove top, thermal shock, increased breakage risk. You can get a heat proof pad for the counter.
Elaine
02/05/09
I am sooooo upset. My husband decided to clean our Black Miele Gas cooktop with an abrasive sponge. Now I have small scratches all over the cooktop.I am sick about this! Is there anything I can do to any product that will help. It is not a ceramic electric cooktop or stainless steel so I never used the ceramic cleaner on it. Would the ceramic cleaner have worked. HELP!
Kevin
02/06/09
I am getting ready to but my wife a new stove. I am looking at a Whirlpool. You guys have kind of scared me about the glass tops. She will insist on being able to use a cast iron skillet. It seems to me I should probably just buy her the old style electric coil. She will be very upset if her new stovetop scratches. With all the work going into cooking the meal what a pain to have to baby the stovetop in the manner described above. What would you guys recommend?
ellen
02/06/09
Unless she has cooked with a glass top and LIKES it, don't go with that. They really are high maintenance and you really can't use all your old pots on them.

At the high end there are sealed coil electrics (no drip pans) that cook like regular electrics, look nice and are easy to clean.

You might consider getting one with a convection option on the oven. Nice for roasting and baking.

Kevin
02/12/09
Thank you for the advise.
Pat
03/13/09
Hi: Re question about ceran or EuroKera. I googled and found Schott ceran so maybe that is the same? Made by German co. and sales people I talked to said it was the better cooktop. Don't have Ceramic cooktop yet? Trying to decide between different slide in models. So far looking at a Maytag MES5875BCS or a KitchenAid YKESS908SS. Both have the Schott Ceran symbol. Obviously KitchenAid more expensive (almost $ 1,000 more). Worth the extra money? Any opinions on either model appreciated. Thanks.
Eddie
03/28/09
peeling black from inside Visionware glass pot
How to remove peeling black coating from inside bottom of 5 qt pot? Afraid to continue use because peeling is probably harmful.
Thanks Ed
ellen
03/29/09
This is probably peeling nonstick coating. Te pan needs to be discarded if so.
vs
04/15/09
Hi.. I just scratched my 15 day old black gas stove yesterday..:( I needed to know how i can use MAAS polish or blu magic polish over it..
ellen
04/15/09
Sorry, but that is for the ceramic tops- not regular enamel tops.
Danielle
04/16/09
I use a non-scratch scotchbrite pad made by 3M to clean the top of my ceramic top range. They are the blue non-scratch pads and work like a charm for taking burned-on stuff off before I use the cerama-bryte to polish it.
vs
04/17/09
Thanks for the reply... Do you have any idea what I can use to polish the enamel.. Would turtle wax help?
ellen
04/17/09
No, you have to be aware of how hot the top gets- most waxes and enamels don't hold on these tops.
Jaime
05/05/09
Does any one know were I can buy the MAAS cleaner in Canada? I live in British Columbia and have a Whirlpool glass top stove that was has some minor scratches I want to try to remove.
Jaime
05/05/09
By the way, I wanted to mention that after doing a lot of searching for ideas on how to take care of scratches, this is the most helpful site I have found. Thank you for creating it.
ellen
05/06/09
Glad to help. Do you have Walmarts? They carry it. It is also stocked in hardware stores. Also, you can check online.
Anne
05/21/09
I have a 10-day old Miele black glass INDUCTION cooktop. Marvellous in every way, BUT after unsupervised use by husband I have found small scratches on one of the heating surfaces/burners. The usual recommended ceramic cleaner fails to remove them and I am understandably upset. TEN DAYS! 3 months & I might have been able to bear it........
I was encouraged by your stories of Maas metal polish, but induction surfaces as such are never mentioned. Are these surfaces different from 'ceramic' cooktops in this regard? I hesitate to buy and use this product for fear of causing a sudden disaster of discolouration, pitting, cracking, or (God forbid!) explosion (!)
Has anyone any advice?
ellen
05/21/09
induction surfaces are different from regular ceramic tops. I bet he slid a pot around on the burner, you just cannot do that with any of the smooth tops. Try the regular Mr. clean sponge, just rinse the top very well after using.
ellen
05/21/09
By the way, you can just be filled with gratitude that it is over with and yo9u don't have to keep waiting in dread for the first scratch...
Laura
05/28/09
Does anyone know if Wal-Mart still sells MAAs? I noticed that the post informing everyone about its availability was from 2006...

Thanks.

Laura
05/28/09
Also, just for clarification, is it okay to use MAAs on the actual flat-top burner?

And for those interested, Barkeeper's Friend works WONDERS on spots left from boiling over, etc.

ellen
05/28/09
Still had MAAS in March, and yes it is used on the whole top. If you use Barkeeps Friend be careful- it sometimes is gritty- and also rinse very well with both these products.
robin
05/31/09
Hate my glass cooktop. Ready to throw it in the woods across the street.Tried it all to remove scratches
Courtney
05/31/09
I just bought a condo that came with brand new appliances. The stove is a Frigidaire and has a black ceramic cooktop. I was just finishing making supper and had the burner turned off but noticed that I had spilled a little of the milk that I was boiling. So I grabbed a cloth without thinking and wiped the burner (while it was still hotish)and it left marks. I waited for the burner to cool down completely and used a specialty ceramic cooktop sponge to clean it, but the marks didn't go away, and if I look at it closely the marks look like scratches all across the heating element. What do I do?
ellen
06/01/09
If it was a microfiber cloth, not all cotton, you may have melted some onto the burner. Use the Maas metal polish or the Mr. Clean sponge as discussed above and see if that helps. These tops are a whole new experience in kitchen maintenance...
Laura
06/04/09
Any other suggestions of where to by MAAs? I've been to 2 Wal-Marts and neither one had it....
ellen
06/04/09
Have you considered ordering online? And did you ask at customer service? Last time it was in automotive not household polishes and cleansers.
Craig
06/15/09
Any way to polish black enamel after lemon juice splashed and was left on leaving a dull mark?
ellen
06/15/09
Lemon juice, being acid, etches permanently. If it is NOT on the burner area, after cleaning/polishing as above, you could touch up with a little appliance polish. DO NOT USE on or very near the burner areas.
Craig
06/15/09
Lemon juice
The spot is not on the burner area. What kind of appliance polish can you recommend? I didn't know lemon juice could be so damaging.
ellen
06/15/09
Johnson and Johnson makes one called kitchen wax or some such. You can find these in the cleaning section of large supermarkets , some hardware stores and many home depots.
Pat
07/07/09
help finding parts for 15 yr old GE Profile Dwndrf
Help. I can't find the entire part # due to age/wear and I would love purchase new inserts for my GE Profile. I have to coil insert / cartridges. Any help
mrs. buttons
07/08/09
I bought a paula deane pot (her name is "painted" on the bottom at Walmart..anyway, it was on the whirlpool stove top burner on high, without liquid - did not burn or anything _ I grabbed it really fast, but it stuck to the top and left a number of little above or at surface scars....help! the usual ceramic scrub I use did nothing, the razor my husband used did nothing...the bottom of the pot looks the same..I don't see anything that the pot left on the top of the burner - I think I made these marks when I lifted it off the burner while it was still hot....thanks in advance...
ellen
07/08/09
You probably melted some finish onto the top, it makes the burner not as good forever. You can try turning it to the lowest possible heat and then scraping with the razor when it has warmed. NEVER heat an empty pot or pan on one of these tops.
ND
08/08/09
I have scratches on black kitchen aid cooktop- some are dents, some are just scratches.

Windshield repair is often done where they somehow fill in small dents and such in auto windshield glass- can these sames services be performed on a glass cooktop?

ellen
08/08/09
Unfortunately, no. The issue is the repeated heating of the glass, which does not occur with windshields. The entire top can be replaced- $200-900 depending on the brand and whether or not you do it yourself.
Stephanie
08/17/09
Arrrggghhh... Kitchen Aid Superba- has scratches from me NOT realizing that you can't be "gourmet" and shake your pans on the surface. Will this MAAS help remove some of the smaller scratches?
Stephanie
08/17/09
BTW- the top is black. I am SO paranoid from reafing this link- will I ever cook again?
ellen
08/18/09
Yes, it does help with small scratches. Buff gently but persistently. There are always hot plates... Good for wokking and rocking- so shake it up baby, twist and shout, but not on your stove top.
Amy
08/19/09
What is the best cookware to use with a EuroKera black glass cooktop in order to avoid scratching it? Will enamel on the cookware present a problem? Thanks for any advice you can provide.
ellen
08/19/09
There is a real but slight risk that if a pot cooks dry on high heat the enamel can melt and fuse to the cooktop.
-Basic cookware rules for smooth tops;
perfectly flat bottom, no rings, ridges etc. Take a ruler; some SMOOTH pots are not flat
-Pot bottom no more than 1 inch bigger than the element you are heating on
-use medium high heat or lower
-NEVER heat an empty pan, even "for just a moment"
-
Several brands that people have liked are discussed in this thread.
Tanis
08/24/09
I have a brand new glass stove. I'm really upset because some guests staying at our place scratched up one of the heating elements...the frying pan may have been moved back and forth on the stove. There are quite a few silver scratches. I've read the posts here and am thinking of using the MAAS cleaner. Does anyone have any other suggestions? Will these scratches come out over time? I'm really hoping I won't have to replace the stove.
ellen
08/24/09
That was disappointing, wasn't it? The scratches will probably not come out, but may become less noticeable. Maas is a good choice. As with the other cleaners, make sure the cleaner is completely removed before heating the burner after. The scratches do not affect how well the stove works, there is no reason to think about replacing the stove (other than aesthetics; or the fact that they don't cook too well, IMO).
julie
09/11/09
Thanks for all the help. I'm going to find maas. My GE black cooktop is almost three years old and has a "melt" mark from where my son had some catastrophe while I was gone. The expensive stove top cleaner helped a litel, with ALOT of work. Overall, my top looks good, but it IS truly high maintenance.
Eliza
09/14/09
I found the best thing to clean my black glass cook top is Bar Keepers Friend. It is a powder and does NOT scratch. It will take off almost anything. My top I just found this morning looks like the paint came right off. Hubby was canning some pears and I think he must have pushed the canner around on the top. I am just sick. Is there any paint that can be used to cover this? These are directly on the burner and about the size of a quarter and nickle. The stove is only a few months old. You can see the paint was basically scratched right off.
ellenI
09/14/09
Unfortunately, it may also have been a sugar spill, which causes etching and is permanent damage. There is no paint or other cosmetic rescue for this.
Deanna
10/02/09
I have a black stove top from whirpool and I hate it. I got really mad one day because I couldn't get it clean so I took a scrub to it and it came off with some scratches. I am going to try the MAAS.
I am starting to figure out how to clean it now. I use Get Clean Scour Off Heavy-Duty Paste from Shaklee (Shaklee is a Green company that people join and sell the product through consultants, it is not sold in stores. I use the microfiber dish sponge, it takes some scrubbing, but it doesn't scratch. Then I use the magic eraser that you can buy in any store (I think it is by Mr. Clean), the magic eraser takes out the stains, marks, water spots or whatever you call them. I use the eraser for everything, it takes stains out of coutertops, ceramic floors, fridge, and the stove. My son broke a pen and got ink all over everything in my kitchen. I used the magic eraser and it took all of it off. After the magic eraser I use a Super Microfiber Window Cloth by Shaklee which takes out all the streaks and smears. I tried the Super Microfiber Cleaning Cloth by Shaklee, but it didn't work as good as the window cloth because the window cloth is much finer. Now it is a beautiful black shiny finish except for the scratches I put in it. I wish I would have been a little more patient to find a solution instead of using that scrubber. I hope this helps! If you want to try the Shaklee, just e-mail me with a subject of Shaklee for stove tops, otherwise I will delete the e-mail because I don't open e-mail from unknown senders. This is not an advertisement for Shaklee, I have not sold to anyone, I only joined because I love all the products and I can order online and have it shipped right to my house without getting it from someone else. You might be able to find a very fine microfiber window cloth in the stores to take away the streaks, just make sure it is very very fine. I have not looked in stores for one, but I will make a point to check.
Nancy
10/05/09
Ugh! I just bought a pressure cooker yesterday and was so eager I used it last night. I didn’t realize until I was done using it that it had raised concentric rings on the bottom that completely scratched up my kitchen aid ceran touch cooktop! I did a live chat with KitchenAid this morning and they were completely useless and told me to replace the glass top. Thankfully I found this forum and I will be going out to get some MAAS ASAP! Hope it works and thanks for the tips!
ellen
10/05/09
WARNING! WARNING!

Use microfiber cloth on COLD tops ONLY!!! It will melt and fuse to a hot burner.

Nancy
10/06/09
Ok, so I went to 2 Walmarts and they didn't have the MAAS. I guess it only sold in the US?
ellen
10/06/09
If you go to customer service and ask, they will probably be willing to special order it for you, since it is in their inventory. You can also google for an on line seller.
Amy
10/13/09
Has anyone had experience with Calphalon cookware on a EuraKera black glass cooktop? Thanks.
Amy
10/13/09
One other question -- Will the MAAS creme work even if the stovetop has white speckles on the black glass? Thanks.
ellen
10/13/09
Yes on the Maas, we will wait for readers to help on the EuraKera.
Don
10/23/09
There is a Maas Metal Polish and a Maas Cooktop Cleaning Cream, do both work the same? Sounds like most folks got the Metal Polish?
Pat
11/08/09
I'd like your comments re: using a heat diffuser as recommended in my pressure cooker cookbook when cooking rice. I googled and found one on shopping.com called IMCG SMOC2 simmer mat. In the discription it says it is safe to use on all cooktops including ceramic. I consider myself lucky as my Kitchen Aid (2002) cooktop is in near perfect condition in spite of daily use so I'd sure hate to cause any damage. All I've ever used is Cook Top Cleaning Creme which I purchased when I got my stove, so you can tell I don't use it all that often - mostly a wipe with the dishcloth.
ellen
11/08/09
Check with the maker of the cook top, not the maker of the diffuser. Most do not recommend either a pressure cooker or a diffuser for these tops.
Kathy
11/09/09
Another victim to the GE Profile smoothtop stove. Had the stove for only 1 week and there are at least 8 scratches! Had my old Kenmore smoothtop for 10 years and not one scratch! Using the same pans that I used with my old stove. Sears is letting me exchange for a new one. I will stick with Kenmore in the future for smoothtop stoves.
Mark Reader
11/18/09
Hi,

I have a 3-month old Electrolux range (EW30ES65GS), which has a black glass top. My cookware is primarily stainless steel All-Clad. In general - they are well cleaned but I'm sure there have been times where I missed a tiny spot or two!

I have several different types of marks on the glasstop.

The first are these 3 tiny silverish marks - maybe 1-2 cm long that are in the center of one of the radiant burners. Will these come out with Maas? If not, what do you recommend?

Second, I have these darkish marks, primarily around the expandable rings on some of the more frequently used radiant elements. Will these greasy, spotty, and sometimes smuudgy marks come out with Maas?

So far, cleaning has been primarily with a very mild scouring pad, Weiman products (their scouring pads, their glass cook top wipes), bar keeper's friend and on one occassion - cerama bryte.

So - do you think Maas would work on those tiny silver spots and/or the spotty marks around the more frequently used rings - or should I stick with what I've got and accept that the glasstop won't be picture-perfect?

Mark

ellen
11/18/09
Either would be great, but it sounds to me like you are Maas-inclined. You could also do the bottoms of the pots. And remember to keep the heat at medium high or less and to keep the diameter of the pan within 1 inch of the diameter of the burner to protect those outside rings.
Mark
11/18/09
Thanks Ellen -

A couple of other questions. Paula Wolfert has some recipes that require a terra cotta cooking pan (cazuela). Those recommended are "flame proof" (www.latienda.com) and can go from the stove to the oven. I think it was on her website that I saw that she was recommending using a heat diffuser on a glass ceramic stove. Do you think I should do this or should I just put the pan on a very low setting? Again, I am using a new Electrolux.

Mark

ellen
11/19/09
ARgh. I never use a diffuser on these tops, it drives their thermostatic control crazy. I would use a hotplate with coils with the diffuser. But you will have quite a difficult time trying to control the temp cooking directly on the stove top in this type dish.
Mark
11/19/09
Wow, thanks for your help! Close call on my part - I'll take your suggestions and report back. Out of curiosity, why or how does the diffuser wreak such havoc with the thermostat?
ellen
11/20/09
As I understand it, the sensors work by sensing the heat of the item on the burner. Of course with the diffuser in place they are not sensing the pot, but the diffuser. So there are a lot of different materials for diffusers and the heat transfer to the pan is quite variable and rather uneven, especially with these non-metal pans, causinf off-on-off-on etc.
KC
11/21/09
Thought I'd offer some advice for cleaning a black ceramic cooktop. I have found that daily cleaning with a Mr. Clean Magic Eraser is the best way to get boiled over spills and spots off my cooktop. The erasers seem to clean and polish all in one easy step and I've never had one scratch my cooktop. Up until today my 3 year old cooktop has never had a scratch. Though my DH did decide today after boiling over some sugar water he was using to make sweet tea that he should turn up the stove top to High heat and scrap off the sugar substance with a serrated icing knife. So now I have piting and two or 3 deep scratches. Ugh. I'm a little peaved to say the least since I've taken such meticulous care of my stove top. Anyone know if there is any risk involved with using the affected burner in its new less than perfect condition?
ellen
11/22/09
Boiled over sugar all by itself is the worst single spill on these tops for pitting, never mind the acute stove abuse after! Dope slap to DH. You can safely use the burner.
cynthia
11/25/09
I have a Kenmore Black Ceramic cooktop. I have only cooked on the stove top range 2 times and I have scratches that will not come out. I have not tried the MAAS metal polish yet. Is there anything else that will work like brillo pad. I am very unhappy as I do alot of cooking and when I called Sears they told me that you cannot move the pan and/or pot at all while cooking. Sears should know that this is very much unrealistic for anyone that cooks daily. Sears advised that you can remove the lid from the pan and/or pot and stir the contents, however, the pot and/or pan cannot move at all otherwise it will scratch. If you move the pot and/or pan and then call Sears your Kenmore range is not covered because you made the scratch on your ceramic stove top. Thank you for listening to my frustration.
ellen
11/25/09
Yes, Cynthia, it is frustrating, and it is covered in the manual. You can't move the pots at all. NEVER use Brillo or any scouring powder on the top, it will make the scratches much worse.
Donna D
12/08/09
I have had my whirlpool stove for over a year. I have marks on my flat top stove. Can my old pots be the cause of the marks on my flat top stove?
Joanne
12/13/09
I am so glad to read all this kind advice. I have a brand new Kitchenaid black ceramic glass top and just noticed scratches today and spent the whole day trying all different things. I now have a perfectly clean stove top and can still see some scratches or metal emboided in the glass. I cleaned the grease off with the little steamer I got with my h2o mop and thats when I noticed the metal streaks. Also I have a circle around one of the burners. I went out to walmarts to buy the MAAS metal polish but didnt seem to find it. I did buy the silver polish and it seemed to work a little. I also bought the Paula Dean black enamel cookware and thought black won't rub off. But its a risk to cook on high with the enamel. My stove top is turning out to be quite a project
Joanne
12/13/09
I am so glad to read all this kind advice. I have a brand new Kitchenaid black ceramic glass top and just noticed scratches today and spent the whole day trying all different things. I now have a perfectly clean stove top and can still see some scratches or metal emboided in the glass. I cleaned the grease off with the little steamer I got with my h2o mop and thats when I noticed the metal streaks. Also I have a circle around one of the burners. I went out to walmarts to buy the MAAS metal polish but didnt seem to find it. I did buy the silver polish and it seemed to work a little. I also bought the Paula Dean black enamel cookware and thought black won't rub off. But its a risk to cook on high with the enamel. My stove top is turning out to be quite a project
Dar
01/25/10
I have a brand new (one month) Kenmore ceramic cooktop stove that already has scratches & what appears to be water spots. I'm going to try the MAAS metal polish that everyone seems to be happy with. Does anyone have any idea what the water spots could be? The scratches are one thing the spots are driving me nuts. This thing is a lot of work, thanks goodness it is a self cleaning oven or it woould be out in the driveway! ~dar~
Simon
02/23/10
I was cleaning my glass cook top with a sponge because I thought I would go to town on stubborn food items. I know have small scratches on my 2000 dollar glass top stove. Any solutions to get rid of this guilt?
ellen
02/24/10
Were you using a scrubbing sponge? Sorry! It is glass and the scratches don't go away.
Jaimi
03/16/10
I have a GE Black glass top range and I accidentally touched one of the burners with a norwex cloth while it was hot, which left a bad burn mark. I immediately shut off the burner and as soon as it cooled I applied cerama-bryte and tried to get out the burnt mark with paper towel and a cloth. This didn't work so I used a slightly abrasive sponge which worked after scrubbing continously for 5 minutes or so, this worked; however, no I am left with a dull grey spot.
Would MAAS Metal Polishing Creme get the grey spot out, if not, is there anything else?
Should I call the GE Manufacturers and check with them?
Any advice would be muchly appreciated.
ellen
03/16/10
I would have suggested turning on to the lowest warm and using a razor blade. Once you have abraded the glass, it is very unlikely you can polish it back up...
david
03/28/10
cooktop etching
We have just installed a brand new frigidaire "professional" ceramic cooktop and overheated a brand new jamie oliver pan. Solder leaked out of the bottom of the pan -within 20 seconds of the electric being turned on. -It etched right into the glass top leaving a deep area of pitting.
What are our options-surely the top should be more resilient to a drop of regular solder. Are we coverd by warranty.
If not can I just replace the glass top on its own or should this be done by a professional?
thanks
ellen
03/29/10
No, the top should not have to cope with solder. You can try for a replacement under warranty, put this is not likely.
On the other hand, the pan definitely should not be leaking solder!!! The etching is called "consequent damage", and you could try to get the pan company to cover it.
These tops can be replaced safely by a hand home DIY person. One of my readers did it. There are instructions several places on the web.
Michele
04/02/10
My husband was boiling water and forgot about it, he ended up burning the finish off one of the burners and now there is a grey, dull spot on the burner. Is it still useable and is there any way to restore the finish?
ellen
04/02/10
Still usable. Nobody has come up with a method for getting rid of the grey marks, sigh.
becky
06/06/10
We just purchased a Whirlpool blacktop electric range. My husband, unknowingly, used a cast iron pan (not a flat bottom) last night and appears to have scratched the surface. I find it utterly ridiculous that we have to buy all new pans to be able to cook safely--wish literature that came with the stove had warned us! Unfortunately, there was NO mention of not using cast iron in the material. Not sure what to do at this point...
ellen
06/07/10
You can try for a warranty replacement or return, Otherwise, welcome (!) to the world of ceramic tops...
Chris
07/03/10
We just moved into a rental that came with a GE glass top stove and the 2 front burners had thick rings of burnt on crud that took me forever to scrap off (a repairman here to fix the oven showed me what to do). I noticed on the large burner (probably the one most of the cooking was done on), that there is pitting in the glass where the worst of the burn was. Is there anything that will remove or lessen it?

Also, it seems like every pot and pan I have doesn't work with this stove. The burner glows red for about 15 seconds, then cycles off. I'd swear I'm using a flat pan and it still does it. I really only need a large frying pan and a couple sauce pans to cook. Does anyone have any inexpensive recommendations that work with this kind of stove?

ellen
07/05/10
Nothing to do about the pits. Flat bottom stainless/aluminum sandwich pan bottoms seem to work well, are not too expensive at factory outlet stores.
Angela
07/07/10
I just wanted to let you know, Ellen, and for your readers and repliers as well, that this website has helped me tremendously. We inherited a cook top stove in a condo rental and I had no idea they were so high maintenance until I read this message board! I don't think I would ever buy one for my own home, should I ever achieve that elusive dream. Not after reading all this from your readers.

However, I have some options to try based on a long history of experiences and suggestions and I can try in due diligence to take off the "stains" left by a copper bottomed Wearever pan that I thought I could treat like a waterless pan and let it pre-heat on the stove top. Yeah, I know...bad idea.

Well, if it doesn't come off...I did my best and all because you and your readers have given some great suggestions. Thank you for keeping up with this. I know it's a lot of work. :)

Angela
07/14/10
Well, I have good news to report. I did find a product that worked to get off a cooked on residue from my copper bottomed steel pan that I let overheat with no water and just potatoes in it.

The residue baked on in a semi circle, about 1/2" wide and was dark silver. You could feel a slight ridge to it when you slid your finger over it but barely. It was almost negligible.

I had used the Scotch brand Cooktop cleaner and it didn't do much of anything for it. It thought for sure I had ruined the stove top.

I looked for Lemi Shine and for Barr's, among other products listed here.

I couldn't find any of them interestingly. I tried Walmart and Target.

I did find something called Weiman Glass Cook Top cleaner. I bought the cream in the bottle, not the spray. And I also purchased the Weiman soft scrubbies to go with it. This got it off in less than 5 min of scrubbing with the cleaner! I am so elated and all for less than $8.

Good luck folks!

ellen
07/14/10
Thanks for the info Home Depot carries Weiman, also.
Susan
07/17/10
Hi there -- For the past 5 years I've been cooking on a Sears Kenmore stove with a black glass cooktop, which I love. I never slide my pans, and I use the above-mentioned Weiman's Glass Cook Top cleaner paste with a glass cook top-specific sponge pretty much after each use. Very good results.
Here's the question: I've been using a large, aluminum steamer canner on my glass cooktop for years (as well as cast iron skillets) with no problems. I only heard just recently that this was not advisable! The bottom of the canning pan has slightly indented rings, but otherwise is flat. It's also slightly larger than the burner that I'm using it on, and high heat is required.
Have I just been lucky? What are the risks that the steamer canner companies are referring to? I'm concerned because I want to buy my daughter a steamer canner to use where she is renting, and I wouldn't want her glass cooktop to be damaged!
ellen
07/18/10
You have been lucky, and some tops are much less fragile than others. I do not recommend using the canners on these ceramic top stoves. If your daughter does not have the specific instruction manual for her stovetop, it would be worth finding it for her, before supplying the canner.
Cora
07/21/10
Sugary substance in a pot boiled over on my glass top stove and now I can't remove the harden substance. Is there a product I can purchase to remove it. I tried using a plastic scraper but no luck.
ellen
07/22/10
discussed at length in this and other threads. This is the worst spill on this top and sometimes pits the glass permanentky.
Heidi
07/27/10
HELLLP!!! I used used soft scrub (bathroom) to remove the dark spots of the burner with a paper towel. I wished I saw this forum first before I attempted this stupid stunt. Well now, I have a scratchy blurry spot on the burner. Will MAAS metal polish work on that?
ellen
07/27/10
Probably nit, but you might as well try it
Heidi
07/29/10
It didn't work- infact it made the blurry spot bigger. I'm doomed. Is there nothing out there that can at least reduce the look?

What about in those other sights that suggest clear nail polish or car wax? Anyone have any suggestions?? I'm open to them all!!!

Heidi
07/29/10
Just a thought- would Cerama Bryte and elbow grease reduce the gray?
Julia
07/29/10
Don't use nail polish or car wax. They can't take the heat. I would try Weimans's cooktop polish as directed.
ellen
07/29/10
Right, do NOT use nail polish or car wax; those folks might be nuts; they sure did not try that hint.
Diana
08/23/10
About 5-6 weeks ago I bought a Kenmore ceramic top stove. Within the first weeks I had spots all over it so I called Sears to come out and look at it. The repairman looked at it and said do you have a single edge razor blade? I handed it to him and he scraped all the spots right off. He cautioned me you don't gouge it you scrape at an angle. I was amazed. He also told me to take a ruler and lay it flat on the bottom of your pans. If there is any space your pans are warped or not recommended for this top they need to be totally flat. Glad I called Sears now I am going out cookware shopping with my ruler! LOL
Mike
08/23/10
I have a smooth surface Whirlpool cooktop stove.My problem is that when i am cooking on it the pan i am using spins very easy.Not all times when cooking are you holding the handle when stirring.I was wondering if there are certain type of pans or a non slip cover i could buy to alleviate this problem. Thanks MIke
ellen
08/23/10
It spins because it is not perfectly flat. The best thing to buy is a new pan, flat bottom, as discussed in several threads.
Stef
08/27/10
I have a glass-top stove -- black with gray speckles, like marbling, on the surface. I've had no problem cleaning it for many years without marring it, but suddenly the surface is warn smooth, such that the marbling is gone, in the center of one of the burners. I'm afraid that one of my tenants may have used something inappropriate to clean it, but there's nothing I can do about that now. The question is, does this mean that the top is compromised, such that this particular burner should not be used at all, or is the speckling just decorative?
ellen
08/27/10
Yes, probably scoured too hard. It is safe to use.
Susan
09/06/10
best smooth cook top brands plus pans
I am in the market to replace a cracked GE Profile black smooth cooktop. Even though it has been a pain to care for, I love the look and will replace the crack top with another smooth top. Are there some brands that seem to rise above others you can recommend.

Also, I may be investing in new pots and pans...any suggestions? My current set is over 70 years old...really. It is a Steelco stainless steel brand and doesn't look more than a year old. Flat bottoms, cleans up beautifully, the black wood handles are still tightly in place but given their age, just wondering.

Thanks for your help and information.

ellen
09/06/10
No need to replace the pots if they still look and work great, especially since you already know they work on smooth tops. Schott glass tops seem to do a little better than any others
Chris
09/24/10
I've tried everything to get a burnt sugar stain out of my GE profile glass cooktop. How can I minimize the stain? It's a hundred time better than when it happened on Tuesday but I'd like to make it as close to perfect as possible. How can I tell it it's etched? Thanks for any help.
ellen
09/25/10
Discussed on several of the cooktop threads. Try an overnight soak with a rag over it and white vinegar. Then, some readers have used Easy Off, others a razor blade. The etch will show up once you have the sugar off.
Rocky
10/13/10
Does the Maas polish work on a black cooktop? My cooktop is only a few months old and I see some marks on the stovetop, I don't know if they are scratches or metal markings. I used cermabyte but can't get them out. Any suggestions?
ellen
10/13/10
Try the Maas, clean the bottoms of all you pots thoroughly, and don't slide the pots on the burners, ever.
Debbie
10/19/10
It's ridiculous that these cooktops are so much trouble. I have had mine 4 days and it is already scratched - GE Monogram. I'm not impressed.
Valerie
10/27/10
Purchasing New Appliances
I am remodelling my kitchen and am researching appliances. I really like the look of the Maytag MES5875BCS smooth top electric range, the Maytag MBR1957WES Fridge, the Maytag YMMV5208WS convection/microwave and finally the Maytag MDB8959AWS dishwasher. Do you have any advise good or bad on these products? It is kind of scary to invest a loarge amount of money into appliances without knowing what to expect. Thanks for any advice you can offer>
ellen
10/27/10
Valerie, Maytag is usually reliable, but I don NOT recommend the smooth top ranges to anyone, unless you have already had one and actually liked it. My readers rune 20 to 1 against (sometimes WAY against) these ranges.
Flora
10/29/10
cooktop scratches stainless steel
Hi just wondering if you can help me on how and what to use on a stainless still stove that is brand new but now I can see scratches on it. Please help me.
g
10/30/10
Hate smooth top ranges.....to much trouble. Only had mine one day and it already has scratches....who has time to worry about moving a pot around when you have kids under foot - already regret making this purchase. Thanks for the info I will try some of the creams.
joy-g
11/09/10
light spot on my kenmore smooth top range only use twice. seems speckled black and gray was rubbed off when frying pan was move on stove. how can I get color back? is there a paint for this! looks like i am not going to like this stove! Help!!!
ellen
11/10/10
You simply cannot move pans around on these tops. There is no paint. The black tops are prone to this. If you don't like it, consider returning and swapping out while you still have warranty.
jim
11/12/10
Can I take a hot cooking pan with chicken I cooked at 400 degrees for 30 minutes and put the pan on top of my cold glass top burners?
I have a frigidaire
ellen
11/13/10
No, unless you want to risk cracking the tops. I get 2 silicon hot pads, place them on the top, in between the center, then put the pan on those.
Lisa Bean
11/15/10
I bought a balck glass topped stove six months ago for a house that I had on the market, didn't sell, and just rented two days ago, and I just got a call from the tenant saying that the big pan from their expensive stainless steel set was fused to the top during cooking, and that they pulled the pan off the stove with the glass still fused, leaving a giant hole in the stovetop. What?!?!
That was essentially a new stove. How could that happen? Anybody know anything about this?
ellen
11/16/10
They used a pan that was much larger than the burner and heated it on high. This caused the glass all around the burner to overheat and soften allowing it to fuse. Not the first or last time this has ever happened; these tops are not friendly to inexperienced users.

These tops have MANY restrictions as to heating, pan size, use and care, and I would not ever suggest putting one in a rental unit. You can replace the glass, or the stove top, but it is not the result of intentional abuse and I would not hold them accountable; on the other hand, I would not pay for the pan either, since you have the expense of the stove top.

Make sure that the instruction manual is read by the renters.

kimberley
11/23/10
My GE stove had scratches and using a bit of jewelers rouge did the trick. NO MORE SCRATCHES and it looks GREAT again. Rub on - Rub off
Fran
11/23/10
I have had a gray speckled smooth top (shows scratches less than black tops) for over 12 years and love it. However, the other day I put a cold cookie sheet on the large burner that had been off for several minutes and 30 mins later when I tried to lift it up it was stuck. Couldn't figure what was going on and pulled it up hard. Doing so created a small crater of glass from the cooktop that stuck to the underside of the cookie sheet. Obviously something was stuck there...Now I see this crater and afraid to turn that burner on. The other burners are fine. Do you think it will break the rest of the top if I turn the damaged one on?
ellen
11/23/10
Eventually, yes, but not right away, and I would keep it to medium high or lower.
norma Prince
11/26/10
There is a scratch on one of the burners.
How do you eliminate it.
ellem
11/26/10
Read the discussions on this and the other ceramic top threads- several options.
Joy
11/29/10
Thank you all for this site. I thought my glass top problem was my punishment. I spent $2000 for my "perfect" stove! Frigidaire Professional series with black glass top. I thought my stove cleaning problem was over. Well, it was not over, in fact it just begun with the purchase. I went to Bed Bath & Beyond and spent $400 for the "right pots and pans". Now I am living in a "nightmare". No matter how careful I am, I spend hours a week trying to keep the damn top clean. No matter what I cook, when I am done, I have to scrape, rub, polish. You cannot just wipe it with a wet rag and dry it or else you see a dull finish. If y ou polish it with recommended poslish, you have to rub it 2 or 3 times to get a clear finish. I spent hours online reading hundreds of posts about similar problems. I bought every product on planet Earth looking for solutions. I hate the glass top and will try to contact Frig. to see if I can replace it with coils. I don't want to "baby" a stove. You can't even take something out of oven and place it on the stove top which I learned on this website. The stove is named "professional series" dah, what professional cook doesn't shake a pan but you can't on a glass top. My last stove lasted me 15 years until I moved. This SOB stove is only 2 years old and won't last me another year. Please folks don't buy a glass top stove unless you want to be bald {pulling out your hair in anger).
Melissa
11/30/10
Thank you all for these posts and thank you Ellen! I have been searching for hours (it is now 4 AM) for a product to remove the mysterious 'dark water spots' that suddenly appeared, and I am literally laughing out loud! I am so glad I am not the only one - I guess misery really does love company.
Why would they make a stove that can't handle food and water splashes? It is a stove that heats food and water! Why? Why? Why? I can't beleive this!
I'll let you know if the Maas works, but I'm not holding my breath. For everything else, I find the Whink Glass/Ceramic Cooktop Cleaner to be the best - and I tried every cleaner out there. I hate this stove!
Melissa
11/30/10
I'm very sorry for a second message, but I forgot to ask - Ellen, do I get the Maas Metal Polish (4 oz creme in a tube), or the Maas Metal Polish (8 oz liquid in a bottle), or the Maas Cooktop Cleaner? (I want to get the same form that your readers have found to work.) Amazon has the creme, but not the Cooktop cleaner. You can buy all 3 products directly from Maas at maasinc.com.
ellen
12/01/10
Most readers have used the Maas metal polish in either form- but if Maas is now making a cooktop cleaner, it would be worth a try.
Melissa
12/01/10
Thanks Ellen! Ok then, for my mysterious rings, I'll give both the Creme & Cooktop Cleaner a try. (Fingers crossed!)

For grime & grease, I found the Whink Glass/Ceramic Cooktop Cleaner to actually work. No other cleaner (that was manufactured for this purpose) has worked for me. My stove strictly instructs NO Ammonia, so I need to be careful. I cursed every night (for hours) trying to clean my stove until I found Whink.

I wish I would have found it sooner, because I now have permanent scratches from the razor, I have 2 places that I rubbed dull (looks cloudy) with Barkeeper's Friend (so be careful with this!). The Ceramabryte, Weiman's, etc. appeared to create a waxy film over the grime making it impossible to razor/scrape off. It polished nicely, but didn't clean (for me).

For the Whink Cleaner, I use a red scrubby pad made for Glass/Ceramic stoves by Weiman's "Cooktop Scrubbing Pads". I do not use water- shake the Whink well & pour some on your stove. I do not add water. I scrub the whole surface (focusing on the grimy spots) then rub off the excess with a clean, dry paper towel. If I see a few grimy spots left, then I add pressure with quick, short rubs and they come off. When the grime is gone, I just polish off the rest with a clean papertowel.

The only thing I don't like about the Whink is it leaves a greasy-look which is subject to major fingerprints. To correct this, once I'm done polishing off the Whink, I give my stove just ONE squirt of AMMONIA-FREE MultiSurface Windex and wipe with a paper towel. I find that more than one squirt takes too much of the Whink off (and I feel that the Whink conditioner helps protect the stove from the next cooking event).

For those of you that still haven't found what works for your stove, give Whink a try (if you haven't already done so). I only use a razor now to pop off something big stuck on the stove, I don't need a razor for the grime & little dots on and around the burners since I found the Whink.

Don't get me wrong, I still hate this stove! The Whink works well, but now these rings have appeared - and the Whink doesn't get in contact with them because it appears that they are under/inside the glass.

I'm praying for magical things from the Maas and I'm hoping it will hide some of my scratches from my razor days. If this works on the rings - I'll write back.

Thank you for this site!

Teri
12/11/10
glass/ceramic cooktops
I have a 1993 smooth top Amana cooktop that we installed when we built our house. I never thought much about it until I decided to replace it with a GE induction one and take my Amana to a remodel job I'm working on. The Amana has an imprint on the side that says Ceran by Schott. I've used this cooktop for 17 years and everything comes off with little effort and sometimes a razor blade (no scratches, pots adhering to the glass, cracks etc...).

I tried to find out if GE uses Ceran for their cooktops. Called customer support and was told they do not tout one manufacturer over another because they use material from a variety of sources.

After reading the posts on this site I'm sure I won't be getting a GE which is too bad because I have access to great prices.

Does anyone know which manufacturers use the Ceran product for their cooktops? It would be horrible to find out GE uses it because I'd have to conclude that Ceran isn't the product it was 17 years ago which is hard to believe.

Teri
12/11/10
I just found my answer online - an interview with Schott.

"Which appliance manufacturers currently make cooktops with CERAN panels for US market? Europe? Which ones are planning if any?

All Whirlpool Brands with glass ceramic including freestanding, slide-in and induction and electric cooktops, including Whirlpool, Maytag, Jenn-Air, KitchenAid and Amana. Available in Lowe’s, Home Depot, Sears, HH Gregg, Best Buy and local appliance dealers.

All Wolf cooking appliances with glass ceramic including electric and induction cooktops, which can be found at authorized Wolf dealers.

All Dacor cooking appliances with glass ceramic found at authorized Dacor dealers.

All GE induction products including GE Profile induction line available in home Depot and local appliance dealers and GE Monogram induction line available in local authorized Monogram dealers.

NP
12/20/10
I just bought Samsung black top range, and it has not been delivered yet. I called the store after reading these posts, and they said there a letter K in the top right corner. I think someone said it stands for EuroKera. My old Kenmore range is Schott, and it held up OK for 9 years (not without problems, but not as bad as some of the complaints I am reading here). Also the old top has grey speckles, so maybe that is the reason it looks OK. At this point I am really worried about taking a delivery on the new black top Samsung. Should I look for another range with Schott instead? Or should I reconsider the black top? Thanks.
ellen
12/20/10
Sorry, I don't know what to advise on this. Any of our readers know this top?
Lynn
12/20/10
I was making soup this afternoon and it boiled over. In a frantic state, I removed the pan, grabbed a damp cloth and triend to remove the hot soup. I now have a stained looking burner. I'm new to these cooktops and fortunately got mine very cheap from a contractor. What did I do and what can I do about it????
ellen
12/21/10
You need to do the full cleaning routine as outlined above before turning on/heating this burner again.

Also, bve sure NEVER to use a microfiber towel on a warm or hot smooth top, It melts into the top.

Lynn
12/21/10
I've read this whole stream. Which cleaning routine are you referring to? Also, it was just a cotton dish towel that I used. If the burner is turned on prior to cleaning, what will happen? I don't think it has been used since the mishap. My husband usually does the cooking but i don't think he used it last night and I know I haven't used it today. I truly appreciate the advice.
ellen
12/22/10
Heating the burner before it is clean, cooks the stuff on in a way that makes it very hard to ever get off.

Check the several ceramic cook top threads for reader's advice on products and procedures for cleaning.

Lesley
12/23/10
I'm a guest at a house with a black whirlpool cooktop. I made popcorn my 1st night on the stove moving the pot back and forth and created scratches slight/ with eyes closed can hardly feel the scratches/ Have read all the remarks on blog/ question is is the Maas a black cream? on other sites baking soda mentioned? right now i am researching this and looking for the cheapest solution/ Thanks
Lesley
ellen
12/23/10
Maas is not black, but it doesn't matter. Baking soda won/t take out the scratches.
Susie
01/05/11
I bought a Kitchen Aid glass top stove in 2002 with a speckled black and white top; I just sold it with not a mark on the top and we both love to cook. I always cleaned it with "Cook Top" Cleaning Creme for Smooth top ranges when it was heavily soiled and hot soap and water when it wasn't. We used every pot type going! No problem!
This fall I purchased an LG (I think the brand is irrelevant)with a black glass top. The elements have no speckling and show everything. On the third day it was scratched, and now has several other scratches from pans which are recommended for glass tops.
I tried Maas cook top cleaning creme tonight and the Maas metal polishing creme as well. It may have diminished the appearance of the scratches slightly but overall did not do much more than my "Cook Top" Creme. Too bad, I had high hopes for it!
If you are looking to buy a black top stove (if you must!) make sure that you at least get one that has speckling all over the top. Wish I had! I have started a dollar-a-day jar to replace my stove
Karen
01/07/11
I'm about half-way through reading this thread but I thought I would contribute a few things. I stumbled on it because we just received a free Frigadaire smooth-top in which one burner is severely pitted, so I was looking for a solution. However, we have owned a Kenmore smooth-top for over 12 years and it is in fantastic shape for its age. I have had none of the problems listed on this site, have used any and every kind of cookware imaginable on it and hope to have it for many more years because it is also a convection oven and self-cleans. I have achieved this using a product from Regal called Astonish. When this hasn't been available I have used any household powder paste cleanser (along with water). I never use a burner once it has been soiled/spilled on until I've cleaned it. This has kept my stovetop looking like new. As an aside, although Sears recommended using only Ceramabrite, I found this virtually useless for cleaning but wonderful for polishing once the cleanup is finished. My young children and husband have all used this stove and following this procedure it still looks great after all these years. So for those of you wanting to invest in a smooth-top, it is possible to keep it looking good. I wash the top first and to any area requiring extra attention I apply the paste on the wet ceramic and allow it to sit while I do the rest of the kitchen clean-up. Then with a wet green pad I will apply a little more paste to scrub the area, reapplying as necessary until the blemish is gone. Once a week or so I polish with Ceramabrite or equivalent. So an almost good as new smooth-top is achievable with a little elbow grease and the right products.
ellen
01/08/11
Very good letter! Thanks!
Susie
01/10/11
Further to above: I have no problem keeping it clean; it is keeping it from getting scratched! Our microwave fan combo is above the stove and I found the best solution is to leave the night light on the microwave off and you don't see the scratches!!!
Ady
01/19/11
Is there a difference between Ceramabryte and MAAS? If so, can both be used at the same time?
ellen
01/21/11
The Maas is a little more haevy duty, The Ceramabryte is more like a cleaner or polish. Some of the other smooth-top cleaner solutions )weimer) seem to work better for many readers.
nicolette
02/01/11
cooktop stains
hi
I have a miele black glass induction cooktop which I love! However I did not read the instruction manual about how to clean it! I am regretting it now! I am just so upset as I used dishwasher liquid on it (to remove a stubborn stain!) and it has a horrible blueish smear or stain on it. No matter what I have tried ( lots of water) and scrubbing with a soft cloth nothing has worked! Please tell me what to do! I know it says in the manual that it can damage the surface and can be very hard to remove. But surely there is something I can do!! Please help! Please also email me the answer if you get a chance!
ellen
02/01/11
Sorry, don't know. Chem labs at colleges use induction tops, maybe one could advise?
Phil
02/10/11
I have had glass top ranges since they came out and never had to replace a top and they always looked like new when I moved. But this new Jenn-Air has had very little use and is pitted so bad after just two weeks that I already have to replace the top. I have not changed my cooking or cleaning habbits, only the stove. So I am convinced that the manufacturers have gone to Chinesse glass tops to save money and the quality is gone. There is definetly a decline in quality in this new one.
Gaye
02/13/11
I purchased a GE black ceramic stove a few months ago and it already has some bad scratches on it. They weren't too bad until I used my years' old aluminum wok a couple of time last week. It was after using the wok that I noticed a lot of scratching.

I have read almost all of the posts here and still do not see an absolute answer to the scratch issue. Did I miss something?

ellen
02/14/11
No answer, anytime you use a pan that moves around on the burner (as most of us do with our woks), you are going to get scratches...
Gaye
02/17/11
So is the MAAs metal polish still the best solution? Has anyone found anything that works?
ellen
02/22/11
Hard to get rid of. Try it.
Kim
03/04/11
enamel from pan fused to cooktop
I have a GE Profile black ceramic top that i've had for almost 8 yrs. I absolutely love it, however, about 2 yrs ago an ex of mine somehow pulled the overhead fan unit down & busted the top. I finally replaced it last summer & then I came home the other day to find my ditsy roommate had burned a Tfal pan on it & now there is enamel from the bottom of the pan melted to one of the burners, the spot is about the size of a quarter. Help! any suggestions?? All I have been able to find is info about food burns, etc.
ellen
03/05/11
You can replace just the glass, or you can try turning to the lowest heat, allowing to heat well, and scraping with a razor (very carefully). Do NOT try to use or cook on that burner until the lump is off.
John
03/13/11
Hi! Great Site! I have a GE Black (with white speckles) cooktop, probably 10 years old now. Have always cared for it with Wiemann smoothtop cleanser and a razor blade (first razor, then cleaner); looks perfect except for the small burner, which has what looks like scuffing--fine scratches. I have used EVERY kind of pot, and have shaken, rocked, dragged, etc--I have never babied my stove AT ALL. Don't know why I have this on one burner, but I think it may be from farberware pots with non-anodized aluminum bottoms, that I tend to use more on that burner. My question is--if that is the case, am I looking at fine scratches, or fine bits of aluminum embedded into the glass? Hoe I attempt to remove it will depend on which it is! Any thoughts are welcome. I can live with it, and love the stove otherwise, but since I am remodeling the kitchen, I'd love to improve the appearance (no money for new appliances right now!)
ellen
03/14/11
You could replace just the glass top...
April
03/17/11
Thank you for this website. I am renting a house and I tried to be careful with the ceramic glass topped stove but to no avail. I see my pots might have been the problem as well as a tea kettle. I will try the Maas metal polish creme asap.
Ann
03/23/11
cooktop rub mark
We made a rubbing mark, simply by rubbing a little too hard with a paper towel, on our schott ceran top. We need help to remove it.
Thank you
ellen
03/23/11
Try the suggestions on the threads. Make sure your paper towels are 100% paper. Readers recommend the Mr. Clean Magic erasers for these tops.
Elaine
04/06/11
I purchased the GE profile smooth top from Sears less than 90 days ago and I am on my third stove! I have been very careful with the stove top and still it scratches. We even purchased new cookware (all stainless as recommended) and still there are scratches. I have until April 13th to decide if I am going to stay with this stove, after that date I cannot return it. I love everything else about this stove. The double oven, the look of it and it matches my over the stove microwave. I would appreciate any feedback. Should I just settle for the scratches???? Wow, the stove this replaced was 16 years old and no scratches on the smooth top.
ellen
04/06/11
Yes, some of the old tops were tougher.

Most common issue for scratches is sliding or turning the pans on the burner, for example, while stirring.

You have to decide if it cooks well enough to live with it. This brand seems to tend to scratch easily.

michelle
04/11/11
what grill pan should be used in glass top? I used ordinary griller and it resulted burn scratches on my stove..please help
ellen
04/12/11
Grill pans don't do well on smooth tops; in particular, the bottom has to be perfectly flat, not wavy as many are, and you must not move it around on the burner. Also, it need to be no more than 1 inch wider than the burner.

Consider a hot plate...

michelle
04/12/11
ok thanks but got more questions, you mean, I should use a plate? cause I have read that induction disk will do well for that but not sure..have't tried it yet.& i don't think its available in Philippines.
my glass top has induction cooker & halogen cooker(This is the one i'm talking about)
so excited to use this halogen cooker because I love to grill...I don't know what griller to use please give more info thanks
Michelle K
04/22/11
Hi, I have a brand new Wolf induction glass cooktop and last night I accidentally scratched it by sliding a pot, please tell me how to fix this! My husband is giving me the silent treatment because he is so angry with me and I feel bad because it is so expensive. It was clearly an accident, but it will probably happen again, because well, I cook a lot! Is there any thing that will buff this out? It is a black glass ceramic drop in range.
Thanks so much!
ellen
04/22/11
Michell, NO, a hot plate is a single burner electric stove that you plug in and use as the heat source. I have no experience with the halogen cooker.

Michelle, this is an unavoidable hazard of these tops, it happens to everyone, and there is no way to buff out the scratches. One of the reasons I never recommend smoothtops. If your DH is acting stupid, you could just stop cooking on it till his behavior improves...

Jennifer
05/01/11
Hi! We just bought our first house and are remodeling. S all new appliances which is great! But we bought the black ceramic GE cooktop and I'm going insane for a couple of reasons...first, trying to keep it spotless! 2nd, our kitchen and living room is one which is great for entertaining and exactly what we wanted but the stove is basically center of attention. No hiding it away behind a wall...it is on the island. We also have huge window on every wall and vaulted ceiling windows so there's no hiding marks or smudges especially throughout the day when the light is out. Also within hrs of cleaning it dust starts to accumulate and it looks terrible. Because of these problems I am in search of some kind of stovetop cover that just lays flat on the top. Anyone seen or heard of something like this? S far I've just found individual burner covers or the cheap looking metal ones which are the size to only cover two burners at a time.

Please help with any info.......

ellen
05/01/11
Nobody makes these. How about a custom made quilt?
sharon
05/05/11
black shiny glass splashback
please can you help, i have tried everything to get rid of the dull marks on my shiny glass splashback caused by using an eraser sponge. Do you think the cooktop polish or maas metal polish will work or can you advise. It is covered in dull smears. Thanks
ellen
05/05/11
If it was abraded by a coarse surface on the sponge, there is no fixing it, though you may be able to shine it up a bit with kitchen wax. DO NOT use this on a surface that heats up; it is OK of the back splash.
Bill
05/09/11
A few tips.
For removing scratches: Any polish with Jewelers Rough (Glaziers Rough) is worth a try. Always test a small area first.

For keeping cooktop clean: ALWAYS ensure the bottom of your cookware is spotless. It should be as clean as your cooktop! Enamelled cookware can be easily cleaned with any good ceran cooktop cleaner. If you are used to cooking with other kinds of cooktops, but now have a glass cooktop, you MUST scrub clean and polish the bottom surfaces of all your cookware before using your new ceran cooktop.

Using cast iron cookware: Only use enamelled cast iron cookware. However, on induction cooktops, you could try a thin neoprene or silicone mat, but I havn't tried this myself.

Kim
05/30/11
Just purchased a whirlpool gold series range wth a glass smooth top. I have wolfgang puck stainless cookware. Any advice or sugestions?
ellen
05/30/11
Readers have used this with success. As I have said and Bill just repeated, scrub the bottoms spotlessly clean before using on your new top.
natalie
06/05/11
my son decided to try and wipe up over boiled water off a glass top stove with a dry cloth and burnt the design from the cloth unto the stove top, how do i get it off, is it possible?
ellen
06/06/11
Oh, dear, not a 100% cotton cloth, and used on a not cold burner. Heat to the very lowest possible heat, turn off and use a paint remover razor blade while the remnant is still warm. Then see Bill's note just above for the rest of the clean up.
Natalie
06/06/11
where do we find glaziers rough?
ellen
06/06/11
It is galzier's rouge, and it is a glass/jewelry polish. If you have a stained glass supply place in town, or a real old fashioned hardware store, start there. If not, try an online search.
Barbara
06/13/11
I had used various scouring pads on my enameled gas burners to get them clean and they got scratchy and dull. I remodeled my kitchen but wanted to keep the cooktop. I spent some time last night experimenting with ways to buff out the scratches. I've been using felt pads with a rotary tool and tried various jewelers polishes like rouge and zam. So far, the felt alone seems to be helping some but not getting most of the scratches out. Does anyone know how to buff scratches out of enameled surfaces, as on traditional stoves? I want to make this cooktop match the rest of the new pretty kitchen.
ellen
06/13/11
Once enamel is scratched, it is pretty hard to repair. Have you considered taking it to a GOOD auto body shop and having them repaint with the heat resistant engine type paint?
KP
06/15/11
Hello Ellen,

Wanted some urgent solutions. Im in a rented apartment, having a black ceramic cooktop (all this is so new to me so i dont even know if those are the right terms, if its a ceramic cooktop. it just is all black in colour).

not having found your site earlier and not having enough information on how to use it, was using aluminium pressure cookers and steel pans and non stick pans as well on the burner all this while. its been about one and half years since the time ive been using this cooktop. out of the 4 burners (two large and two small), one large burner has these white heat marks spread inside the circle, that is in the burner area and no amount of liquid or soap seems to work. was reading abt this MAAS cleaner. unfortunately i dont get it here in europe. any equally good substitutes u can recommend? also the burner rings have marks around them. plus wanted to know whats the best and most effective way to clean the exhaust, its some sort of steel sheets inside the exhaust, looks like new and its got all greasy and trying to remove stains on tht. any help would be appreciated. thank u.

ellen
06/15/11
White on the black tops is very difficult to remove, sometimes it is an actual change in the glass. You can try a razor blade scraper (the kind used for paint on windows), or jeweler's or glass rouge, a very very fine polish made to not scratch glass.
KP
06/16/11
Hi ellen,

the mark is like faded white in the centre of the burner and is not the type that u can scrape with a scraper..i use a scraper for the grease and tough food stains on the outer rings etc but not in the centre. ive ordered online the MAAS package of "Metal Polish 8 oz, Stainless Steel
Cleaner 18 oz & Cook Top 8 oz". Do you think any of these would help to at least reduce the white or faded marks?? and any tips on effectively cleaning the exhaust steel sheets? can i use MAAS for that too?
Thanks.

ellen
06/16/11
The stainless steel cleaner may do it for the fan.

Restaurant supply houses in the USA carry "degreasers" for cleaning griddles, stainless steel. They usually spray on. That would be your best bet for the vent fan cleaning, if you can get such a product where you are.

Also, remember you can let liquids sit overnight before scrubbing/ polishing, in case anything can be softened.

KP
06/16/11
thanks a lot for all ur help.

reasking the above qn for the last time :) -

ive ordered online the MAAS package of "Metal Polish 8 oz, Stainless Steel
Cleaner 18 oz & Cook Top 8 oz". Do you think any of these would help to at least reduce the white or faded marks??
Thanks once again. uve been of great help.

pam
06/19/11
I just got a used Frigidair black glass cooktop. It has a long deep scratch i was trying to remove. I used a Magic Eraser and it took out all of the discoloration (whitish gray spots) and cleaned most of the small scratches well. Deep scratch is still there...may try the MAAS and/or razorblade.
Sure would like to know what is in those Magic Erasers that make them work so well...but I LOVE them.
Good luck all.
ellen
06/20/11
Good job. You may have to live with the deep scratch.
nikki
07/12/11
Hello Ellen,

Quick question. Just moved into a house with a Miele Ceran Glass Electric Black Cooktop. Wanted to know which type of cookware is best for me to buy? Stainless steel? non stick? aluminum? Paula Deen? Which type should I purchase? I ve been here for a month and have been using my old cookware..but now I want to get rid of all of them because they have a lot of wear on the bottom and the manual says thats not good. Thanks in advance :)

ellen
07/12/11
Nikki, this is discussed through several threads. You want flat bottom, no more than 1 inch larger than the burners. Aluminum heats extra well, so aluminum cores in the pans are good. Nonstick is up to you. The tops do best if kept at medium high or lower on heat. To get the pans that suit you and the top best, look at outlets like Ross, TJMaxx, Marshalls, or factory outlets, rather than buying sets.
Mark
07/14/11
WARNING: The new (< 1 year) Kenmore Elite cooktop I have uses an infrared touchpad instead of capacative. The quartz halogen bulbs in the vent hood above it actually interferes with the Ir touchpad. It causes the burners to either change settings or lock up the keypad where I have to reset the circuit breaker. Can't use incandesant bulbs as they will blow with the steam hitting them. It took a lot of complaining and several maintenance calls but Sears finally acknowledged the problem and has authorised me to swap out the cooktop for one with knobs.
Hughitt
08/22/11
cooktop pitting
A brown sugar sauce boiled over and got under a flat bottomed pot on a Dacor white ceramic cooktop. Clean up was immediate but the top had fine sand sized pits under the edge of the pot. Are these pits repairable?....I suspect not.
ellen
08/22/11
Boiled over sugar does cause permanent pitting. Mighty sorry there is no help for it...
Nas
08/22/11
Hello everyone

I bought a Bosch cooker with black glass ceramic just about two weeks ago, and I was really happy , but after using it I noticed the spots and scratches , and after reading here I bought MAAS cream , the strange thing that it works with some spots only and not with other spots and not at all with the scratches, any idea whats going on with this new cooker?

Thank you all

ellen
08/22/11
Almost nothing works well with noticeable scratches- you need to check and thoroughly scour the outside (bottoms) of all your pots.

How well any cleaner works depends on what the spot is. Anything with sugar is very hard to clean up.

Nas
08/24/11
Thanks Ellen,
i went yesterday to the salesman , he asked what do I use for cleaning the glass, I said a gentle towel, he kind of little angry and said you don't need to be gentle with these cookers, be tough use a blade!!
ellen
08/24/11
If you are where you can get one, some readers swear by the Mr. Clean magic eraser sponge. But if you use any kind of spray or chemical cleaner you MUST be sure to get it all off before you turn on the stove.
stephanie
09/14/11
I have heard a product from Johnson that is wax that you apply to the induction top prior to cooking to keep the sugar from sticking. But I can not find any information regarding this. Have you heard of this.
ellen
09/14/11
No. JJ makes a kitchen wax which I would NOT recommend on your burners.
Nancy
09/16/11
Is there a stove top touch up paint that you can buy for a black top ceramic stove top??????
ellen
09/16/11
Nope. Nothing is both heatproof and sticking to the glass.
Karmen
09/17/11
cooktop pitting
I overflowed boiling grape jelly. I was able to rub and scrape off the crusted burnt sugar but it appears there is pitting on one burner. Can I use this GE stovetop and replace when or if it cracks? Am I safe to use just the burners that did not get pitted?
ellen
09/18/11
Yes, you can use it, including the pitted burner, until it cracks.
Barbara
10/19/11
A house guest accidently dropped the bowl of my food processor onto one of the turned on elements on my Kitchenaid glass top oven. Result - melted plastic on the glass over the element. Please is there anyone out there that knows how this now hardened melted plastic can be removed. I was wondering if there might be a solvent of some kind that breaks down hardened plastic. Has anyone ese been faced with this problem?
ellen
10/19/11
The only thing that has been any success, is to turn it on to the lowest possible heat to re-melt the junction, and scrape with a hard scraper, being careful not to burn yourself or gouge the top. It isn't perfect, but the burner might be usable once again.
Ellen
10/22/11
electric stove scratches
I had an accident with a Scotch-brite pad on a stainless steel stove. The scratches are horrible! Any help to remove them would be greatly appreciated. I was told to try plain white toothpaste and/or Turtle Wax Polishing Compound. Thank you.
ellen
10/22/11
Neither of those will help- Try wadding.
sue
10/25/11
Hi Ellen you may have answered this question already but i'm confused.Brought a Maytag glass cooktop stove black on top and i've been cleaning with weiman cleaning product.Now somehow i've got small scratches,anyway i can get rid off them?Feel frustrated as only had stove for 2 weeks yet! Help :(
ellen
10/26/11
Thoroughly scour and clean the bottoms of all your pots and pans. NEVER slide or turn the pans on the top, even to reposition the handle, they must be lifted and placed. Ther is almost nothing you can do once real scratches have occured- try the Maas polish, but sdon't hold your breath.
ukn
11/01/11
chipped glass cooktop - GE
Hi - we have a black glass cooktop( regular two big and two small - not the model that has an attached conventional oven etc...) and recentlly while removing something from the microwave - ( fixed right about the cooktop ) the large bowl fell on the cooktop causing a very small chip off on one edge of the cooktop. In thepast couple of weeks, I am noticing that chip off is extending into the cooktop itself causing very fine glass chips parting. can someone please advise options? We've tried to find just the glasstop sheet on craigslist or ebay but have found none. Thank You.
Hayla
11/02/11
Hello.
I went shopping for stove and somewhat decided to buy a cooktop stove specifically Whirlpool. AM I Making a big mistake?? Please help!!
Mary
11/02/11
dull spot
Hi: Recently burnt something on my glass top stove. I think I must have scrubbed to much in the one area now I have a dull spot where I scubbed is there anything I can do to get the shine back help
ellen
11/02/11
ukn- the replacement glass will be found at the manufacturer. The crack will keep extends.

Hayla, if you have never cooked on one of these tops, go do that first, they are a whole different world from any other top.

Mary, this question was just asked on another thread, they are glass, once you have scratched them enough to dull them, they will not be shiny again.

sfs
11/04/11
Great answers! Thanks everyone. I will NEVER buy a black ceramic cooktop again...isn't it amazing how gullible we are. Salesman said it is easy to keep clean...never said anything about scratches. So here I am with a terrible cooktop...GE Profile..shame on you.
Anthony Reed
11/09/11
Recently I bought my wife a Paula Deen yellow ceramic pot with top.After a couple of months the yellow finish has started to chip.You see we keep the pot on top of the stove so you can see the it.The yellow finish matches the kitchens yellow paint. My wife will not let me replace the pot because she says she loves it that much. Can you tell me is there a program in place so that I can send the pot somewhere to be refinished with the same yellow finish.I love (We)love the pot but would like it to be pretty again.Please help
ellen
11/09/11
Oh dear. No way to refinish the pot so it is usable. You Could paint acrylic deco on it...
FloridaSandman
11/11/11
Thank you - Thank You - THANK YOU! 68 y/o/m and I am the family Chef (ok-cook). It is 5AM, 4 hours away from going to buy a new ceramic cooktop/convection oven range to replace a 30 y/o stove. Retired military with 10% discount today I thought it was an outstanding buy. Boy, was I wrong.

I just read every post in this thread. I have searched, and reshearched, stoves for 3 days. The questions and responses I have seen here have convinced me - I WILL NOT buy it. I am a pretty rough cook. I use 18/10 pans and when I sear and cook I do slide and change pans and burners - as any good cook is wont to do. You have taught me, and so many others who love to cook, that a smooth top stove is not for us.

Thank you for this thread, 5 years, and for everything you have done to help us understand what 'smooth-top cooking' really entails. You have no idea how greatful I am. Thank you.

ellen
11/12/11
You are very welcome!
Liz
11/24/11
smooth top frustrations
I agree with a lot of the other postings about NOT buying a GE Profile Smooth Top range. I gave away a 22 year old perfectly working coil stove just to "upgrade" to this horrible stove that is impossible to clean or keep scratch-free no matter how careful I am using the proper cookware. I should have spent that money and got a gas line put in and bought a good gas stove. I am so very disgusted with the smooth top - never again! Wish I'd found this wonderful website 4 months ago.
Ruth
11/26/11
Ok, so I have a gas GE Profile cooktop one of the separate from the oven types and it is HELL to keep clean. I have a totally useless exhaust fan behind the stovetop and I am using BAKING SODA and a heated cotton towel to get this thing clean. Well, the PAINT CAME OFF of the exhaust fan! I have white splotches. CAME OFF from baking soda & a hot towel! I think this was all bought together & I'm sure it's GE too. I hate GE and their awful products!

Ellen, what is the best gas stovetop to buy that is easy to clean? This thing has been awful. I'm thinking about a Miele gas stovetop, the silver type?

Ruth
11/26/11
Oh and my stovetop is black ENAMEL.
ellen
11/27/11
You might want to look at Consumer Report for advice. I like Wolf restaurant gas stoves...
Rose
11/28/11
There's some useful information about Schott Ceran cooktops deeper inside Schott's site. One note is that aluminum cookware isn't recommended - as John and Gaye noticed, it leaves bits of aluminum stuck to the glass. Apparently it's because they're softer than the glass ceramic cooktop itself.

Read more about it here:
www.us.schott.com/hometech/english/products/ceran/dailyuse/index.html

ellen
11/28/11
Rose, thanks.
maureen
11/30/11
returning ceramic electric cooktop-what to buy?
Hi Ellen-I was happy to find this website. When I bought my place I had a GE profile cooktop. It cracked one day (not sure how) and so we replaced it 1 month ago with another GE Profile black ceramic cooktop. This week I noticed metal marks that were hard to remove. Given that it less than a month old, Home Depot has offered to replace it or I can upgrade. I have been reading about what a pain black ceramic is. I just dont want to deal with scraping with a razor and scrubbing and inspecting my pots, sandpapering them or buying new pots. How ridiculous. I work until 8 pm every night as does my husband! Sheesh! I want to be able to wipe it and it to look nice. This is esp so because we are planning on selling in the spring. Thoughts on what we should consider buying? Are any of the GE profiles better than others re: scratching? Other brands?? Other types of surfaces? I greatly appreciate your input. Thanks very much.
Paola
12/01/11
Well, here I am joining the bunch to complain about there black ceramic cooktop!! It is truly a shame that I did not see this website PRIOR to buying my stove. I received my Kenmore Elite, double oven, electric range yesterday. Cooked with it last night using my All-Clad Stainless Steel pan and you guessed it - scratched top!! I am so angry I could spit nails. I had a Kitchen Aid Superba smooth top, electric range for 8 years. It was a black top with bisque flecking. I never had one once of trouble with the top. And, yes, I do a lot of cooking. I only had to replace it because the oven quit working because of too, too much steam escaping up into the control panel and short-circuited the control panel. Obviously trying to bake 60 baked potatoes in a 500 oven degree oven was too much. Anyhow, I am not happy with this first time result with my new Kenmore. I also am not happy to read an earlier post about halogen lights interferring with the electronic control panel. I have a range hood with halogen lights, so now I'm worried about this too. I plan to exchange this range immediately as I will not fight this issue for the next 10-15 years.
ellen
12/01/11
Maureen, if I were considering selling in a few months, I would not buy a smooth top; many people don't like them. A suitable quality electric or gas would be a better choice.ght back memories!

Paola, yes, your potato fiasco description brought back memories; hope you find a range you do like. And if you have to do the potato thing again, see my article on baked potato bars; there is a great method there for dealing with large amounts successfully.

Eva
12/05/11
I really wish I had done research on a cooktop before buying all new appliances. Stainless Steel at that! GE Profile black cook top used twice and appears to have small pits in several areas. Most scratches so far come out with the Cerma Brite cleaner but you litterly can not touch this stove without scratcing. I spent a small fortune on it. My problem also is I purchased my appliances a year ago and they sat in my home still boxed until my kitchen was finished. Warranty of one year is out now and yet just started using around Thanksgiving. I am sick everytime I use it and being very careful trying not to move cookware is almost imposible. Try to cook and not move a pan ever! I never liked my coil cook top so what does a person do, I would think with all the technology today they would come up with something better.
I will continue reading and hoping someone, somewhere will have some answers. Needless to say I am sick over this as this was to be my perfect new kitchen, makes me not want to use my cook top at all. Anyone have any comments??????
ellen
12/05/11
They now manufacture gas ranges with sealed tops. The pitting usually has to do with spills of sugary liquids.

The GE seems to be a big offender. See these tips from another manufacturer:

www.us.schott.com/hometech/english/products/ceran/dailyuse/index.html

Janie
12/05/11
I sure do wish I had read these threads before purchasing the dreaded GE black glass cooktop. I originally purchases the GE profile. I got the gray, dull spots in the black finish after about one week while cleaning it with the ceramabite cleaner. I replaced the glass top three times!!! The place I bought it from fully agreed there was a defect in the glass finish. SO, we upgrade to a GE Monogram black glass cooktop. I am stuck using GE because of the size of the hole in my granite countertop. I looked at every other cooktop available, they were either too big or too small. The first GE Monogram developed a small crack in two months, the second on has lasted almost a year and developed a small crack in one of the burners, even though I had not cooked on it for several days. I was just doing a random cleaning with ceramabrite and the crack appeared. No, I have not dropped anything on it and and religious about the proper cookware, no sliding, etc. After another phone call to GE today, they are sending me a replacement cost and added they have NOT had complaints which I consider to be a false statement. After reading these threads about color fading, gray areas & cracks, I am convinced GE needs to scrap their cooktops. I have, however, discovered a way to disguse some of the discoloring and faint scrathes. When cleaning, pout a small amount of ceramabrite plus the same amout of the ceramabrite stainless steel cream on the stove, polish and buff. It makes a great shine. If it buffs out a little discolored, you have used too much stainless steel cleaner. Hope this helps everyone. Now, I need to figure out how to disguse my crack in the glass top! No amount of scraping, rubbing has helped.
Vickie
12/06/11
Just bought an LG electric cooktop stove/doubleoven. Rather than a smooth/sleek surface the cooktop has little specks throughout. The day it was delivered it was sprinkling outside and at first I thought they were just water spots, but on closer inspection they are actually teeny little speckles throughout. Call LG's 800 number, they could not explain and are sending a tech to look at it. Anyone know if these specks are "normal"?? Thanks!
Vickie
12/06/11
After posting my question above re specks I see others have referred to a speckled surface positively. If they should be there, I'm perplexed why LG's help line just didn't tell that -- maybe no technician is necessary(?)
ellen
12/06/11
Some of the tech lines are less help than these postings... Yes, the speckles are on many tops, to make their appearance less grungy.
Vickie
12/06/11
Thanks Ellen!
lynne
12/07/11
I want to add my thanks to you, Ellen, for the years of answering questions! We just bought a new-to-us home (it's 5 yrs old) and I was very excited about the Jenn-Air black ceramic cooktop. Well, the excitement wore off in less than a week. If we could, we'd scrap it and put in a gas cooktop.

However, as that is not an option, I'd like to confirm that MAAS Metal Polish is still the best product for cleaning...? If so, it looks like the product in the tube is the one to use for ceramic cooktops...? We live in BC, Canada, and can't get all the MAAS products available in the US. (The previous owners left us their Cerama Brite, which is OK but definitely not great.)

Thank again ~

ellen
12/07/11
Yep, that is a good choice. If you use the ceramabryte after cleaning, it helps protect it the next time.
Hoddyetta
12/24/11
If there a difference in the durability between a glass ccok top and an induction cooktop regarding scratching, cracking, staining? I am thinking about buying a new Kitchenaid induction cooktop.???? these threads are really scariing me ! ! !
ellen
12/25/11
These are not about the induction cooktops, but the older ceramic cooktops.
snow
12/25/11
Upthread you say not to use a heat diffuser with a glass top stove. My lowest burner setting keeps things too hot, so if I want to just keep something warm, I would need a diffuser. Can you explain why a diffuser can't be used?
ellen
12/25/11
Yes. The thermal control in the burner works based on heat reflected or sensed from the bottom of the pot and it cannot sense it through the diffuser. It drives the sensor mad (can cause it to break down). A double boiler would be safe, though.
David
12/30/11
We just moved into a house that has a 17 year old Gaggenau with Ceran glass- ceramic top. The previous owner did not cook too much so it looked brand new. We're heavy users and for the past few months have been trying to figure out how to clean this glass top. We have the same problems as all the previous posters and all looked hopeless but then I decided to try out this product called Swiss Cleaner, made by Kuhn Rikon in Switzerland (we bought this on Amazon). The stuff is amazing! Just a small dab of this cream and our top now looks like a mirror. It couldn't remove minor scratches . However, it certainly cleared away all of the stains, smudges, including all the wavy stains that looked like an oil slick. The instructions on the box said it's also a stainless steel cleaner and we have found that it also works great on our stainless steel appliances. Since it took us quite a while to find a solution that works, I thought I'd post this here. Hopefully you will find it useful.
martha
12/30/11
is there any way to repair a ceramic stovetop (black) if there is a spot that was rubbed too hard (using cerama glass ceramic cleaner with with pad)? it looks like some of the finish came off about an inch in diameter. thanks.
ellen
12/31/11
Nobody has solved that problem...
martha
12/31/11
tks. thinking it was like mini-scratches... should i try using MAAS on it?
ellen
12/31/11
You could, but don't expect too much. Once the finish is truly gone, it's gone.
Terry
12/31/11
I am looking at buying a new home that has a GE black smooth top stove in it. After reading these posts I am terrified of it! What can I do to protect and not damage it, well besides not using it that is.I have a brand new set of the red speckled Paula Deen pans sets including the matching red cast iron ones as well as the aluminum ones will these be safe to use or do I need to buy yet another set of pans? Also does anyone make a cover to lay over the top of the surface when not in use to protect it? The microwave is installed right over the top and I worry about stuff falling on the stove top as well as bits of food being left on the stove top that from reading seem like will destroy the top if not meticulously cleaned before each time used. I'm dreading this stove so much now that am wondering if I can get a reduction in the home price to replace with a standard electric stove! But it's sooooo pretty sigh just want to know what to do not to ruin it the first time I use it since have never used a glass topped stove before.
ellen
12/31/11
Nobody makes a cover.

If you are buying a house, consider buying yourself a new stove.

Get the manual online and read before using.

JMelvin
01/03/12
How do I get boiled over water stain off my burner? I have a black ceramic stove top and its really noticable. I've tried alot and noting seems to work. Any suggestions?
ellen
01/03/12
Hi, this is discussed on several of the threads, and some working solutions are posted. Good luck.
Charlie
01/11/12
I have a Jennair blacktop range with minor scratches. Has anyone tried using Jeweler's Rouge to polish out scratches?
Joe
01/25/12
Hey, have some cast iron pans that I've gotten pretty well-seasoned, and I'd like to continue using them on my new (to me, it's already not perfect) glass cooktop. The pans are of a sort to be concerning, scratch-wise, though. As such, I'm considering putting a coat or two of high-temp enamel on the bottoms of the pans to smooth them out (akin to many store-bought water kettles)--any experience with this as a possible option, and if so, any recommendations on choice of enamel?
ellen
01/26/12
No, that would be a very unwise idea. Even the fired on porcelain enamel occasionally melts into the glass. If you want to use them, just scour the bottoms very clean and then be scrupulous about not sliding or swinging them around on the burner.
maureen
01/31/12
how to get rid of thick black stains on the bottom of the pressure cooker & other aluminum dish
ellen
01/31/12
Aluminum? Try Never Dull, in the automotive section.
Trish
02/01/12
cooktop scratches{Microwave Touchcpad}
Hi all,
some very good tips here, that i will use.

I have a whirlpool gold gas range slide in i have had for 5years. I am careful to not spill anything on it really careful. But sometimes pots and pans will scratch no matter how careful.

I clean up any spots that i have to immediately after using my stove. Do not laugh have alwyas used Pledge on my stove. It has an unbelievable shine, and the little scratches on it after 5 years on not that noticeable.

However my dilema is a touchpad on a microwave. What can be used to get minor scratches off of the keypad, this is driving me crazy.

ellen
02/01/12
You might try the Armorall wipes used for various car surfaces, but if they are really scratches, you may be stuck.
trisha
02/05/12
Another question in regards to scratches on a frig. Has anyone ever used appliance paint, and if so, what brand and are there different paints made for the different types of frig.

Does using turtle wax with carnumba work on a frig that is black with scratches, not deep but they are there, and noticable more when the light shines thru

Do you work the wax into the scratches in a circular motion, and how long do you keep the wax on for.

ellen
02/05/12
Do NOT use paint on these tops. It will heat up and then stick to/ come off on your pots and pans, and will also interfere with the thermostatic sensors that control the heating of the elements.

Don't know about car wax for kitchen. Have you already tried the Johnson and Johnson kitchen wax?

lynne
02/08/12
Per my previous post, we have a 5 yr old Jenn-Air black ceramic built-in cooktop. I recently discovered a European product, "Universal Stone", which is environmentally safe & sound, is not toxic, is safe around children & pets - and advertised that it cleans ceramic cooktops. After thoroughly checking it out online & finding only positive reviews, I bought it.

It works SO well on our cooktop that it took off some marks & stains left by the previous owner! I didn't use gloves when cleaning with it - there is no scent and my hands did not feel dry or otherwise uncomfortable. I highly recommend it; I found it in a small town in BC, Canada.

(It also works beautifully on our brushed stainless steel refrigerator....)

Bridget
02/14/12
I have a GE profile cooktop (no stove, just the cooktop set into a counter) and I HATE, HATE, HATE it. It's about 2 1/2 years old and has always been a PIA to clean. Now my husband has boiled over a pot of honey and water. The largest burner now has numerous pits and indentations. Can the burner be used or will it crack? The instruction manual says "the cooktop glass will have to be replaced", what does that mean, the whole cooktop? Throw it away and buy a new one? TIA
ellen
02/15/12
Yes you can replace just the glass. but it costs almost as much as a new cooktop. You can get cooktops in electric, gas, or induction. Time for a change?
Bridget
02/15/12
Maybe so, thanks!

Can it be used the way it is?

Tyler
02/15/12
Don't be fooled as we were. We will NEVER buy another smooth glass top again. We would switch back to coils in a heartbeat. What a real pain and only had it for 6 months! The melting, the scrubbing, the scratches, the pitting and cracking, the special pastes and cleaners, the no moving the cookware, the hot shock and drop worries, FORGET IT. Never again.
Bridget
02/16/12
Just an FYI follow-up. My husband called GE (after his honey and water boil over). They sent a tech out to give us our options ($79.95 service call). He did give us a price for replacement which isn't that bad. Upon asking questions it seems that there is no danger in using the cook top as is. No danger of cracking or exploding if it did crack is what we heard.

We decided to just use it as is and replace when necessary.

Bridget
02/16/12
Ellen, you mentioned some kind of sealed coil electrics.

I can only find the old fashioned coil cook-tops when I search. Would you know what they are called or who sells them or what brand they are?

This discussion board has been very helpful.

TIA

Nancy
02/26/12
I have a new chamba cook pot. It says to use a diffuser under it on an electric cooktop. I read all the cautions about a diffuser messing up the temp regulation. I wonder if I could use my cast iron skillet as a diffuser under the pot?
Nancy
02/26/12
I should have added to my query about using a cast iron skillet as a diffuser, that I have a Gaggenau black glass top with rapid heating. I use my cast iron skillet as a skillet without a problem.
Bridget
02/26/12
Nancy, sorry I can't answer your question but how do you like the Gaggenau?

Do you have the same scratching, etching problems?

I'm impressed by the frying sensor.

ellen
02/26/12
I can't agree to any diffusers, as there is no way to estimate the effect on the thermostatic control and the manufacturers say no.
Sharron
04/26/12
I have a 2-yr old GE Profile glass cook-top that I love! The other night, my husband put an empty kettle on the main power burner, while he cleaned the counter. Then, when I began cooking on the small burner, I turned on the wrong burner (guess which one I turned on) and left to make a phone call. Twenty minutes later, I discovered that my kettle was welded to my cook-top....aaagggghhhhh!!! I was so upset, I couldn't eat my dinner and, in fact, felt like throwing up. I turned the burner off right away and, as it cooled, the kettle came off, but it pitted the glass, about the size of a dime. I have been looking for something that I can use to fill it in that will tolerate those high temperatures and that will not fuse to the bottom of my good cookware. Any ideas???
ellen
04/26/12
Nothing will do it.
betty
07/14/12
Hi everyone, great forum Ellen. I was wondering, is Vim safe to use at all on ceramic cooktops? I spilled certo while making freezer jam and it made an almost plasticky stain that looks permanent. The cooktop cleaner isn't working and I need something stronger. Would this be a good candidate for heating it slightly and using a razor? Thanks so much!
ellen
07/16/12
Not familiar with Vim. Do try the warm and scrape method.
betty
07/19/12
Thanks Ellen. Will try. For everyone's benefit, I did (in my impatience) try to use Vim, and although it doesn't immediately scratch the surface, it is abrasive in nature. I was scrubbing furiously with a paper towel and this did dull the area by making it lighter than the rest of the cooktop. It's not terrible but is visible. So, just be safe and AVOID vim on your cooktop!
Rich
08/13/12
Hi Ellen,

I have a Black Glass/Ceramic top - Question 1 - is there a difference and how do I tell?

Some scratches have happened to one of the cooking rings - they look like faint red colour, almost the same as match heads. I haven't found anything that works yet, but I saw your recommendation for Maas - the scratches seem quite shallow. Does this sound like the right option to you?

Thanks for your time,

Rich

ellen
08/13/12
Maas is a good option- let us know.
ves
09/26/12
This is our second LG glass cooktop range in 5 months .It was replaced by Sears when grey foggy spot appeared on surface, only cleaned with cleaner provided by LG and paper towels, now it has happened again, what is going on?
ellen
09/26/12
Chronic problem, as you can see in the many ceramic top models. No cure or fix.
mark
10/22/12
Hi just had fitted a schott ceran hob noticed,some scratches on the rings one or two quite bad one 2" long!
can i still use the damaged hob rings or will they break?
the manual says that if you have any damage to hob replace!!
Could you please advise?
ellen
10/23/12
If you bought it, make them replace it.

You can use them, they will eventually break.

Cleo
01/28/13
cast iron pots covered with porcelin ie.stewart co
when the porcelin is cracked/chipped exposing the metal, should it be thrown away?
ellen
01/29/13
It depends on the base metal. If you don't know, discard. If it is cast iron, safe to use.
Beverly Scott
06/11/13
I am no rocket scientest, but it seems to me a BLACK polishing compound would work best. Where my glass cooktop is scratched, it is white. Why they would put a second layer of white on a black cooktop I could not say. But if the cleaner was black and heat resistant, it would fill in the scratches. I will never ever buy another glass top stove. Some things you buy own YOU. My stove top is one of them.
NANCY C
09/09/13
I used the wrong cleaning cloth on a warm burner and it melted on the surface. Then used the ceramabryte and the razor blade that came with it to remove the residue
. However, I now see several little chips or nicks from the blade. I have read all of the above. Will the MAAS cleaner remove nicks from ceramic top ? Would that size of nick crack a burner if used?
ellen
09/09/13
It sounds like this has been pretty frustrating for you. Nothing buffs out chips or nicks. If it were mine, I would continue to use the burner, but only on medium or lower, and start saving to replace either the top or the oven one day.
Shafin
11/03/13
Hi, thank you for sharing your stories. I am truly confused whether I can or can;t get scratches - minor ones out of my three week old new apartment leasing black glass top Frigidaire oven in Canada. Toronto. I am soooooo frustrated. I thank you for sharing products and ideas for what I can purchase here. And also strange speckling so food and grease and god only knows. I am thinking of eating tuna fish sandwiches so much easier to open a can! Cheers!

Shafin

ellen
11/04/13
See the second post on this thread, or get a hot plate. Tuna has too much mercury to be a mono-diet.
Sheila
11/26/13
Hi I have a black flat top and I have cleaned it with I'm guess something that was to strong, there is a portion of the top that is not shiney. I had my house on the market and when I was showing it I used to run olive oil on the top so you could see it. However I will be staying in the home and want to address the section. Any ideas? It's like a top coating was damaged. I think I used wink rust remover and thought it would help with some of the black rings. I was trying anything to make it look better for sale.
ellen
11/26/13
Sorry to hear you made a poor choice for your cleaning.

If the top is truly damaged, you can't fix it. You could try any of the specialized cleaning items such as ceramabryte.

Jane
12/07/13
I searched on amazon, found so many different types of maas products listed. Which one can I use for scratches on glass top?
ellen
12/07/13
Maas makes a ceramic stove cleaner, but also plain old Maas metal cleaner.
Liza
12/26/13
I was scratching the surface with a damaged razor blade and it made several scratches on the clear lines around the boilers. They look dark. Any ideas on how to solve this problem?
Liza
12/26/13
One of my cooking rings got scratched thanks to me using a damaged blade. Any ideas on how to repair it?
ellen
12/27/13
Sorry, but it sounds like you took off the glass, and there is no repair for that. As long as it doesn't crack, keep using it.
Bridget
01/05/14
I posted here before. Have been using my GE Profile with the etched top. It now has a lot of scratches on the other front burner. They seem to come from nowhere. Now it has stopped working completely and it is not even 4 1/2 years old. The cooking control needs to be replaced, $826.59, and we still have the old etched, scratched top! Cost us $89.95 service fee which would be subtracted. The guy went ahead and ordered the part and set up a date to install it without our actually agreeing to have it done. I guess some people would have just gone along with it, lol! This tech was sent out after we called GE. I told him we weren't having it replaced, we weren't happy with it from the beginning and we could buy a brand new one for less than what it would cost to have that replaced. No more GE for me!
Karl
01/09/14
Good Evening Ellen,
Being a guy and not liking housework I was wondering. We recently bought a house with a GE Spectra stove. I work in automotive restoration and use highspeed buffers on an almost daily basis. Long story short burned on starch left a black streak on the ceran top. Do you know of anyone who has used a buffing/polishing wheel to remove stains and not damaged their stove?
ellen
01/10/14
Patience, Karl! the coating is so thin that the likelihood of completely taking it off with a buffer is close to 100%. Soak overnight with a cloth and vinegar or ammonia, and use a new razor blade to scrape- carefully, flat, not deep.
emery carrier
01/10/14
HI,to you all,listen we seem to have all the same problem,with our ceramic stovetop rage.mine is only one month old,i read how to take care of it,and did exactly all the right thing,BUT i have rings,s chats and other ,that i cant repair,it don't make since ,the salesman who sold the stove to me should me with a quarter that it don't scratch.well am sure all of you did the same thing,i call the company ,they said that they were not responsible for cosmetic problem.we are being had,we should get together and sue them.
Kath
02/05/14
Just discovered this forum and it has some invaluable information. We have had a Frigidaire Ceran Schott black top for several years. While there is some dicoloration around the burners and some white in the centre (possibly I now learn from copper bottom pans) we have no severe scratches. We have been lucky I guess. I just referred to the manual and it only refers to care of coil burners and not glass top! I am going to try the suggestions here to improve the cosmetic appearance.
I have three questions:
First, I have been wanting some new non-stick fry pans. I have considered the Calphalon as they seem to be quality for less cost than the All Clad. I note however now that the exterior is hard-anodized aluminum. Is this type of aluminum okay to use or not on a Ceran top? Is there a better option?
Second, I have been looking at one-burner grills. I have an old but rarely used cast iron Copco grill that I would like to try but am a little hesitant now. The outside and bottom is completely smooth ceramic coated. The centre bottom has an indented logo of Copco Denmark. In your opinion is this safe to use on the Ceran top? If so, is it safe to pre-heat on the element with just a little oil on the grill surface? Or how does one pre-heat?
Third. What is considered the size of the element: the grey manufacturers 'painted' line of the element when it is off? Or the red area when the element is on, which is larger? I am assuming the red area that gets hot. I am guessing that that is the one inch leaway so as not to have the pot extending onto the regular glass part of the stovetop?
Many thanks for your help.
ellen
02/05/14
The hard anodized aluminum does better than regular aluminum, just be aware that sliding them around is a big no.

I would NOT use the lovely grill on the stovetop- wrong shape, wrong size and ceramic- get a hot plate for this, as they are much more reliable than they used to be. Besides, preheating the essentially empty pan is a specific no on these.

The element is the rings- the red coloring will not be more than an inch outside, and that is why the extra inch is OK. These burners work by sensing the heat of the bottom of the utensil, and the wrong shape or size puts them off.

Good work on no scratches. It isn't just luck, you know.

Kath
02/06/14
I forgot to mention that my Copco grill is 8 inches round, the exact size (coming to the grey ring marking) of the left back larger burner, so I guess the ceramic coating on the grill is the caution and the pre-heating issue. I would also suspect that these iron grills can get quite hot.
Is there a make or model of hot plate that anyone has found good enough to recommend?
Another question : the front right burner is a halogen burner. Is there anything in particular I should be aware of in the use of this burner apart from the other burners?
Many thanks for your tips.
Sarah
03/15/14
I accidentally slid my flat-bottom wok on my glass cooktop and there are some slight track marks on it. I read that these scratches could be repaired by putting ceramic repair cream purchased in hardware shops. Just clean the top and leave the cream on for 5 min. and wipe clean the spot. Is it true?
ellen
03/15/14
You can try it, but the scratches can be permanent. If you do use it, be certain that you have completely gotten it off before turning on the burner; don't just wipe, wash thoroughly.

Good luck!

Richard
04/03/14
What an amazing forum, since 2006! We're torn. We just purchased a GE flattop just one week ago replacing our reliable 25 year old electric coil range, and realize we can't use our cast iron frying pans (we can without moving/sliding?) and should change our cooking behaviors. And we must treat this beautiful appliance with kid gloves. We cook pretty often (I was a caterer in the past). And I'm pretty physical in the kitchen... moving pans, filling and lifting and moving 7 gallon stock pots of soup that cook for 4 hours, etc. What are folks' thoughts on this... I have a 30 day window with the store: should I exchange for a top-of-the line coil electric? We don't receive gas in my community. Will our top just start to look worn and tattered after a year or so? Thank you for your thoughts.
ellen
04/03/14
You can't do a 7 gallon pot on these tops- it MUST be no more than 1 inch bigger than the burner. You need to stick with medium high or lower- no success with woks. If you are a serious cook, really consider swapping.
Richard
04/03/14
Thank you Ellen. I had done a Google search on these and had found the glass top can withstand up to 50 lbs. I'll go home and take some measurements on my largest stock pots, which have pretty large diameters. With so many potential shortcomings, it makes me wonder how glass flattops have become the replacement/upgrade of choice; there are so few coil tops in showrooms by comparison. Thanks again.
ellen
04/03/14
Richard, the weight is NOT the issue, although 6 gallons do weigh 48+ pounds. The issue is the size of the bottom of the pan; if it is more than 1 inch bigger, it can overheat the glass top, or cause the thermostat in the burner to misfire repeatedly and blow the thermostat.

I think the reason for the popularity is, no one cooks anymore, so they go for looks...

Richard
04/03/14
Ellen, I thought I was too old to write this, but: LOL. Thank you for the chuckle! And indeed, they ARE good looking. Have a great day, and thanks again. I'll let you know what I do.
Richard
04/03/14
So, large burner is 11" diameter, my favorite, 24 quart stock pot (6 gall) is 12.5" in diameter. Did you mean 1" bigger in diameter (so maximum pot for my 11" burner would be a 12" diameter pot) or did you mean an "overhang" of 1" (so maximum pot for my 11" burner would be a 13" diameter pot)? Thank you once again. This really is my last question. Either way, I'm leaning toward replacing with a coil stove top.
ellen
04/04/14
OK, that pot is right on the verge; it is 1 inch diameter, not overhang, but you are right on the edge. Good luck.
MReader
04/05/14
What do you think of Carbona Ceramic Cooktop power cleaner? I tried it recently and it did a great job without all the elbow grease needed with Maas (which I've been very pleased with)?
MReader
04/05/14
What do you think of Carbona Ceramic Cooktop power cleaner? I tried it recently and it did a great job without all the elbow grease needed with Maas (which I've been very pleased with)?
ellen
04/05/14
Always good to have a new product to try- thanks for the recommendation.
MReader
04/06/14
FWIW, on the lid, it has a sticker that says "Try Me: Good Housekeeping Best Cooktop Cleaner".

Now if there were only a product that allowed me to use a cast iron grill on the cooktop!

Bridget
05/31/14
I would like to add that we replaced our GE profile with a Bosch (made in Germany) with a bridge element for less than it would have cost for a new GE cooking control. It has Schott Ceran written on the cooktop and in my opinion is 100% better than the GE profile that we had. The Weiman cooktop cleaner that came with it seems to do a better job than what came with the GE. Very pleased with the Bosch.
ellen
06/01/14
Yes, many folks have the same opinion about t he 2.
Richard
06/08/14
Hi Ellen, Richard here. 2 months later (since early April) and we ended up quite happy with a GE electric coil range. My test of the GE flat top, as you indicated, failed to boil a very large pot of water for soup, so we returned it. Granted, it's a LARGE pot, but after watching the heating element on the flat top cycle on, off, on, off, it was a no brainer. Our decision was also informed by the possibility of having to baby our top, abandon our cast iron (or atleast not move it once on the range), and all of the anxiety that would have come with our concern for a long-lived, unscathed appearance. For some, the flat top is probably great. But we're very happy with our coils. It looks great, too. To you and everyone who reads your thread, keep blogging, keep informing, and keep sharing experience. What a great resource. Thanks again, and keep cooking!
Bigg Byrd
08/29/14
Not only did the MAAS not budge any of the even smallest of the the small scratches, it wouldn't even clean some minor spotting on the surface of my GE Profile black-glass cooktop. At least the Carbona product will clean up some spotting, albeit with much heavy-duty scrubbing. The MAAS did absolutely nothing but "shine up" some duller areas, really bringing out the beauty of countless cooked-on spots.
ellen
08/29/14
This is a ymmv (your mileage may vary) solution- works for some, not for all. Glad you found something that helped.
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09/10/14
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