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ELLEN'S KITCHEN
Cook Talk

ceramic cooktop No-no's
Tim
tfiks@msn.com
12/31/04
I have a GE ceramic/glass cooktop and just bought an aluminum griddle to cook pancakes, etc. Alas, the instructions for the griddle advise against use on a glass cooktop.
There is a shoulder all around the griddle that would prevent direct contact between the underside of the griddle the hot portion of the surface. I'm thinking about ignoring the recommendation (the griddle is cheap).
What's all this about?
ellen

01/01/05
Ignore the warning at your stove's peril! If you read the LONG ceramic cooktop thread, you will see how much it costs to repair a cracked cooktop- can be over $1000- and that is EXACTLY what you can end up with using this griddle.

This top heats by conduction which is direct contact, and theburner keeps getting hotter and hotter if the sensors cannot "feel" the bottom of the pot getting hot. See the problem?

A really good flatbottom griddle will only cost you around $20. Be good to yourself, and your stove top. Happy New Year.

jan
mrsjan@prtcnet.com
02/04/05
I cracked the corner of my ceramic cooktop. it does not effect cooking, but looks bad. Is there any quick fix?
ellen

02/05/05
No, and it is not safe to use it if it cracks across the burner. (Sorry!) See the ceramic cooktop thread on this same sight.
louise

03/15/05
I have scatches on my ceramic cooktop is there anything I can do.
ellen

03/15/05
Please read through the ceramic cooktop thread for lots of cleaning info. The last few weeks are very informative.
sgtbob
rrunion@cox.net
03/19/05
Can someone tell me why iron skillets can not be used on a ceramic top. Everyone says '...they can't be used...', but no one knows why. Does normal usage with minimal movement on the 'eye' scratch the surface, or are the iron products unsafe to use. If unsafe - unsafe how? If scratches are the only problem, then I could I use it until the unsightliness was to much for me and simply buy another?
bethhallead
bethh49@earthlink.net
03/27/05
my clock fell and cracked my glass top s
is it worth repaing a cracked glass top or would it be better to replace the stove.
ellen

03/27/05
2 problems with cast iron on these tops= 1 Most are ridged not flat on the bottom 2 sliding them, the iron can permanently discolor the glass.

REPLACEMENT RUN 300 TO 1000 OR SO DEPENDING UPON BRAND, PARTS AVAILABILITY AND WHO INSTALLS IT THE LONG THREAD HAS SOME INFO ON REPLECEMENT, ALSO

ellen

04/21/05
It is one the cook's talk page or go to:
http://ellenskitchen.com/forum/messages/422.html
Lupe
lupita_v72@yahoo.com
04/26/05
What types of pots and pans can I use with my ceramic glass stove top? I am afraid I may scratch the surface if I use the wrong one.
ellen

04/28/05
Check the thread referred to above for total info on this question.
Paul

05/02/05
Can I use Soft Scrub and a scouring sponge to clean my cooktop?
John
jconnell@cfl.rr.com
07/27/05
I have a ceramic cooktop and a plate dropped on it and cracked the corner. While I had a hard time finding the glass top, due to incorrect Model Numbers, I finally located it on the Sears Parts Website and ordered it. It cost around $200 and I replaced it in 10 minutes. Turn off the Breaker, lift it out of the counter, slide it over, take out the 5 or 6 screws holding it, take off the glass top, replace it with the new one, and finish.. Very easy and I saved a bundle. P.S. GE Customer Service advised me to fix it but I cooked on it for a couple of months and just didn't use the burner closest to the crack.
Kim
kacb03@yahoo.com
08/02/05
I have a ceramic cooktop that has been in use for little over a year and recently while cooking the bottom fell. I have called the manufacture about it and I have been told they have never heard of this happening. Has this happened before and what would cause it?
paula

08/26/05
I just bought a ceramic top and would like to know what are the best pans to use that don't cost a huge amout
ellen

08/26/05
kIM, i AM NOT CLEAR WHAT ACTUALLY HAPPENED AND THEY MAY NOT BE EITHER. gO BACK TO THE STORE WHERE YOU BOUGHT IT AND START WITH A SUPERVISOR OR OWNER THERE.

Paula, go to the ceramic cooktop thread in the archives. Lots of pot info there.

http://www.ellenskitchen.com/forum/messages/422.html

kc

09/14/05
Am I correct in understanding that you do not recommend a smoothtop cooktop?
ellen

09/15/05
Yes, KC, unless you have had the opportunity to cook on one for a week and LIKED it, I do not recommend a smooth top tange. As mentioned in the orifical thread, they are difficult to regulate heat, which is hard on serious cooks. Never mind the issues with pots and cleaning...
Coop

10/20/05
I don't know why everyone has so many problems. I have had my GE ceramic top over a year now, and I absolutely love it. I'm protective of it, and make sure there's never a chance of anything being dropped on it. I ran out of cerama bryte a while back, and just use a washrag on it most of the time and it comes clean. Takes some elbow grease sometimes, but that's fine! I use TFal pans, with no problems. My owner's manual says it RECOMMENDS stainless steel, heavy weight aluminum, copper bottom, or porcelain enamel covered cast iron. All it says as far as the bottom being flat is to check it with a straight edge. All it takes is some common sense, and reading the owner's manual. I love my ceramic top, and wouldn't trade it for the world. I hate electric coils, too messy! And I've used gas and will never ever have a gas stove. When we moved in this house, it had a gas hookup and I had an electrician come in and install an outlet for my electric!
ellen

10/20/05
Ehanks for a rare voice from the other side!
Jane

10/21/05
Like Coop, Il ove my GE smoothtop and I've had no problems in the nearly year I've owned it. My sister-in-law bought one of the first smoothtops that came out and loved it. Based upon a recent move, she bought the exact same smoothtop I bought and,three months into using it, she is having problems trying to get some spots off and is furious.

She doesn't understand why she has spots on this stove. She wasn't good about cleaning her last smoothtop, but there was never an issue of getting it completely clean when she did. She admits that she doesn't remember having cleaned this new smoothtop with the cerama bryte before using it the first time and wonders now if that isn't her problem.

I still love mine and haven't owned anything so easy to keep clean.

Kathy

11/06/05
Like others, I found this site only after buying a GE ceramic cooktop. I am trying to replace those cookware items that I can't use. I have a question and a clarfication...

Clarification: Since I don't have a bridge element, does that mean I can't use a double burner griddle (or I risk having a hot pan over some portions of a cooler cooktop)? We have to replace our old cast aluminum griddle and I'm trying to figure out what to purchase.

Question: (altho may be related to the above) With Thanksgiving approaching, how does one go about making turkey gravy in your roaster on top of the cooktop? I have the old blue enamel roaster (which I thought I'd have to replace), but either way, the roaster is bigger than the biggest round burner. Help!!!

Carmela
lilreckster@yahoo.com
11/07/05
Kathy, Sorry to say you may not use a double burner grill pan unless you have the bridge element. Make sure your pots/pans have a flat bottom or you may damage your cooktop. I emailed the company that makes my cooktop for answers to these questions. You might want to check with yours as well for exact info.
marilyn burton
lesspeewee@aol.com
11/24/05
what are the No-No!s
Audrey Porter
littleredfarmhouse@comcast.net
11/29/05
I have no instructions in my manual for cleaning a glass top on my new gas range. Can I use soap and water. I am afraid of scratching it and there is food burnt on it.
ellen

11/29/05
marilyn, audrey, please go to the cooktalk archive, and read the ceramic cook top threads, it has all you want to know about cleaning or care.
Leigh
soaw57@excite.com
11/30/05
Does anybody know if the Good Grips OXO teakettle is ok to use on a ceramic cooktop?
Stefanie

12/27/05
After less than a week, I disliked our new ceramic cook top stove as a result of the labor required to keep it clean. The comments on this site convinced me to trade in the stove for one with burners. For us, going back to the old style was the best choice. Thanks for honest comments!
Cindy
cindylg8@msn.com
01/03/06
I searched and searched for a griddle to use on my bridge burner. I have a thermador glass top stove. I finally found one with a perfectly smooth bottom. It is a calphalon. However, when it heats up, the bottom "rounds" and doesn't have full contact with the stove! Very annoying after all the time and research to find just the right griddle. I also have a large, smooth bottom calphalon "saucier" and the same thing happens. These pans were recommended as being good for glass top stoves and ARE NOT. My main cookware, which I researched and purchased in '02 when we started with the glass top is Scanpan. There is a heavy disk on the bottom of each pan, and I believe it is made specifically for glass tops. It is non-stick and reliable. They don't make a griddle, though!
char
charjoe@cox.net
01/04/06
I have an old cast iron skillet that has no ridges on bottom and is flat, can I use this on my glass top stove or cast iron is a no-no period.
Agmes
jus2hapi@msn.com
01/04/06
Can I use a pressure canner on my glass top stove?
N. Kaywam

01/06/06
Can someone link the thread for ceramic cooktop cleaning. I can't seem to find it on the site.
Howard Bevan

01/09/06
I would like to know if anyone was advised by the salesman or manufacturer that you needed certain cookware or could not use certain cookware before you unpacked the stove in your kitchen. I was not and don't feel that this should be my expence. AM I ALONE ???????
ellen

01/10/06
Cast iron is fine as long as it is flat.

Pressure cookers do not work very well on glass tops, and many manufacturer's do not recommend canning on these stoves.

The threads are on the archiove page, the link is at the very top of the main index forum page.

Yes it is irritating about the cookware issue. It is in the documentation, which most people do not read before purchasing. It is a HUGE problem and some new owners have returned the stoves during the first 30 days.

Ruth Harrington

01/23/06
We are buying a house which has a ceramic top stove. Can I use my Revere ware, copper-bottom saucepans and also my Corning ware pans ( the old white type with the cornflower pattern) I have had these sets for many years and do not really want to get rid of both sets, but I would not want to damage the stove top.
Thanks for the help
FatFish
FATFISHJEFF@GMAIL.COM
01/23/06
I bought a GE cramic stove in July and the top just chipped....Very strange as I had turned on the bridge element by mistake and then turned on the correct left front burner to level 6....When finished I removed the pot ( did not drag it) and now there is a big round chip and some scratch marks....just made an onlne apponitment with GE to check it out Thursady afternoon....has anybody had a similiar problem with the GE's.
ellen

01/23/06
Ruth, other readers have used both successfully.

Jeff, this should be under warranty and the top should be replaced.

FatFish

01/25/06
Follow up...GE service called and said to try a razor blade and guess what it was a spill and cleaned up fine....sure looked like it was chipped......What a relief!
natalie

01/26/06
I left a copper bottom revere ware pot on my glass top and turned on a burner by mistake--copper burned onto the top, any solution short of replacement?
FatFish

01/26/06
natalie...Did you try a razor blade to scrap it?
natalie

01/27/06
I did, and some of it came off, but there is still a substantial spot that so far has resisted any scraping, etc.
LaJean
02/07/06
Can I use a pressure cooker on my cooktop without harming my ceramic cooktop?
ellen
02/07/06
Several readers have had problems with canners and pressure cookers on the stove top, including that they are too slow to adjust the heat when you need to turn them down, or just don't get hot enough. Some manufacturers say not to use them on the smooth tops. You may want to call your maker and check the specifics. If you do try, supervise very colely and watch the heat!
richandyoko
02/09/06
There is a commercial grade range top griddle from Cooking Enthusiast that states that their griddle will also work on flat surface ceramic and glass tops. Do you still advise using against using this type of appliance?
ww
02/16/06
I have a smooth top GE stove and a boy friend. I asked over and over that he respect my wishes about not using the top as he would a counter top. He used a manual can opener and left it on the stove, plastic handles down. Later he turned on the wrong burner, the one under the can opener, and the plastic started melting. When he removed the can opener it took 2 big gouges out of the glass top (one for each handle). Now the burner has these big gouges and looks ugly. What's the danger in using the burner and what would it take to replace this damage?
ellen
02/17/06
Richard, I only recommend that you NOT USE ATWO BURNER griddle on a ceramic top. unless it has a special built in bridge element, as you run the risk of cracking the top between the two burners. A single burner griddle is fine as lond as it has a perfectly flat, smooth bottom.

ww, the only way to fix this is to replace the glass top, which part is 200-300 and up depending on the brand, plus installation. In the meantime, it is potentially risky to use this burner as you may either crack the top or make a direct connection with the electrical elements, or cause a fire as it heats unevenly trying to heat the areas which cannot touch the pan. Basically the dolt owes you a cooktop.

renee gowens
02/17/06
The people I live with just purchased a new GE ceramic cooktop and I hope that it will give all of us the best years of our lives,. as we start at age 61 and end at 75......so we think this will be the last of new ..I hope that I will enjoy it ,,,as I am the one who does most of the cookin""""""""
Mike Pate
02/21/06
Regarding pot selection for glass/ceramic top stoves. Did a bit of research (followed by purchases) after buying a GE Profile ceramic top: You can get into quality flat top stove cookware via Calphalon "Simply" cookware sets. We purchased an 8 piece set via an Amazon.com advertiser for about $123.00. VERY nice pieces, very nice purchase. Beyong this, I could not find a bridge compatible griddle for less than $120. (Calphalon 14" gridle). Works wonderfully well, but expensive. Do NOT used any cookware but those that are thick anodized aluminum or steel, with flat bottoms. You run not just the risk of damaging the cookware, but of cracking your stove top.
Kathie Wedge
02/22/06
what is a built in bridge element. I am looking for a new stove and am interested in a ceramic top one. At my age I feel that I cleaned enough burners and ovens so I thought that I'd get a self-clean oven with a smooth top treat for myself but I do like to cook and do a bit of canning.
I also have stainless steel pots and pans with fine groves on the bottom, Can these be used?
Yuk, it sounds like I might have to go back to cleaning burners.
ellen
02/22/06
Kathie, a big no to the stainless steel with ridges or grooves for the traditional smooth top. There is a NEW type which is also smooth, called an induction coil, which is great with stainless steel pans, but it is $$$$expensive.

A built in bridge element is an electrical link between two burners so you can use a two burner griddle or roasting pan without cracking the top.

For canning you could get a top quality electric hotplate

Laura
02/27/06
I have a glass top stove and received a 12 qt ceramic on steel cooking pot as a gift. There's a warning on the label that says "Do not use on glass top stoves" Why is that? I cannot return the pot so what should I do?
laura
02/27/06
Why do certain pots break glass top stoves and are manufactures doing anything to make them friendler?
Rose
02/27/06
I have to say that I ADORE my glass top stove. It's a Fridgedaire.

Our previous stove made it about 7 years before a blob of food under a pan cemented to the top and caused a big chip, which eventually became a big crack. We were so dissappointed that there was no warranty covering this.

But, I SO love not having burners to clean! I hated hated hated the burner mess. Now, when friends are over and we're chatting and the potatoes boil over, it's no big deal! No big mess. And it is so beautiful when it's clean.

I use a double griddle every Saturday. I haven't heard this thing about it making the top crack without a bridge element. I wonder how many times that has happened?

Yes, I miss using cast iron. And I'm currently struggling to find flat cookware that stays flat when heated (that's why I'm at this website!) I sure wish the manufacturer or the seller would get their act together and produce some cookware we can use! But it's all worth it to never see a crusty, burnt ugly burner again.

ellen
02/27/06
laura, use a hotplate for the pot- works great. The reason for the variation in pots- the best cooking pots don't work on the ceramic tops.
Deanna
03/04/06
Does anybody know if there is a grill pan made with a flat bottom to use on glass tops? We used to always use our calphalon grill pan to sear steaks, chops and fish. You can't get grill marks with a skillet. Also, we have had our GE Profile for about a week and I find that one has to be very careful not to scratch it. I would love the return it an either go back to coils for the convenience or get a dual fuel. Has anyone had luck in returning one to the place of purchase based on what a pain in the a** they are?
Angie
03/04/06
Deanna, I tried to return my KitchenAid smoothtop but would have lost over two hundred dollars to do so. I decided to keep it, and I've gotten used to it but I am now looking into an induction cooktop that would work similar to gas. It is a smoothtop but works on magnetic design so only metal pots can be used. They are much more efficient than gas or electric. I don't have access to gas so this is the next best if not better thing to get. Diva makes the cooktop and the web site is www.divainduction.com
Just ME
03/06/06
I have had my ceramic stove top since February of last year and overall I am happy with it. I do have one problem though. I make my own jams and jellies and I found that I have several spots on my burner area as a result of burnt on sugar. I have tried the Cerama Brite (Home Depot sells it for those who are looking for it)Soft Scrub, Bon Ami and the single edge razor blade that came with my stove. Nothing takes it off. It is in the little crevaces. It is a white top with gray around the burners. Three burners and their surrounding area are beautiful, but the fourth makes me want to cry.
Any advice would be welcome.
BEERMAKER
03/08/06
I've had many of the same problems with electric smooth tops. ( can't find the right pans, Scraches, spots, poor cooking, and not much help from manufactures. ) I suggest you do as I did. Get a quality gas stove. Not much harder to clean , cooks great, and use any pan you wish!!! By the way LP gas can be had almost anywhere.
bookcook
03/09/06
I love my smooth cooktop! This is my third one (three different houses). Love the easy clean up and have never had a problem with crack or chips on any of them. I have been using Ultrex cooking pans which you can get from www.hsn.com They are very flat heavy bottom pans which work great on my stove (and you can put them in the oven too). I am looking to get a grill pan which they now make.
Brenda
04/07/06
I cannot believe anyone has problems with these ceramic top stoves. I bave owned once since 2001 and would not go back to the crappy burner type. Maybe I am not a serious cook but have never had a problem cooking anything. As long as your pots bottoms are flat you are find. My one question is this. They say do not used SOS pads to clean. I have been using SoS on mine since 2001 and it shines. No scratches and it takes off burned off anything burned on without spots at all. what are they talking about? My stove was a whirpool and now I have moved and have a brand new kitchen aid. Still using sos pads and still no scratches and the finish is great
ellen
04/07/06
You have been very lucky! The true steel wool pads will take the finish right off the ceramic top, causing increasing problems with burned on food. You must have a very light touch, or be using the plastic SOS pads.
Judy
04/10/06
Unable to remove cooked-on soil
I have had a ceramic cooktop for three years and have found it very easy to care for. However, recently a black area appeared on one burner. I thought it was burned on, but I can't get it clean. I've used the normal cooktop cleaner, and resorted to a razor blade, but nothing touches it. It's a black top that has the porcelain look (little white specks) and I've been told that those spots are just surface and can be cooked away. Is this true/ or is there anything else I can try to get rid of this spot?
Lou
04/17/06
I have had a ceramic top stove for 2 weeks now, it came with the house we recently bought. Looks to be about a 1 year old used maybe 30 times GE Spectra.
I hate it with a passion I did not believe is possible for an inanimate object. I loved to cook before I got saddled this contraption, now I see if I can use the BBQ or even use the nuker as a heat source. The oven however is good and the extractor fan is very quiet(not that you need it as you cannot get a rolling boil going for pasta let alone smoking heat for blackened chicken!).
So does anyone know of a Gas conversion that fits onto these gizmos or even a spiral electric coil that can replace the ceramic stuff on top? Maybe a clip on type deal? What I am hoping for is something that will allow me to keep that oven and extractor fan. Its a pricey stove to just dump at maybe 30 uses and an elapse year of age. Resale on this thing is surely almost zero and not worth the effort or have I got that wrong?
ellen
04/17/06
Judy, they don't cook away. Try MAAS silver polish (Walmart, Ace). Also, clean the bottoms of your pots.

Lou, for maybe 600 you can get a fine range with good ovens and top. Life is too short. Sell it for what you can get for it and get happy.

Jenny
04/23/06
Hi, My husband just dropped a jar on my cook top and it cracked all the way across. Is it safe to use?
Carol
04/23/06
I am on my 12th year with 2 black ceramic top ranges (2 houses) and I love both. I admit that gas is easier to cook with but not to clean up after. I don't clean it down to glossy often enough because I'm lazy- which is why I got it in the first place. Neither my husband nor I are careful cooks but I have never had a problem when I finally do clean, using just a razor blade and ceramic cooktop cleaner. We just used the old flat bottom cookware (Tramontina & Farberware Millenium) we had before we got the first range, eliminating only the warped-bottom one (I told you we weren't careful). I even use my flat bottom cast iron skillets, and am only approximate about the size of pot-size of burner thing, with no problems yet.

The only thing we miss is a two burner griddle. My husband loves to cook pancakes for us and hates/distrusts non-stick coated pans. Since this range (Kenmore) came with the house, I don't have documentation and unclear about the bridge element. Is that built into the range or the pan? Is anyone aware of an uncoated griddle that will work? I can't even find an uncoated plug-in electric one to give him for Father's Day.

ellen
04/23/06
Do not use any element that has a crack across it. If you were lucky enough to have one or more elemnets that are not cracked, hey can be used until you replce the glass panel or better yet the stove.
Carol, somewhere on that stove are a model and serial number. One thing Sears/Kenmore is good about is stocking the parts including the instruction books for appliances so you can get one. But the bridge element is built into the stove top (to protect the glass from breaking where the hot griddle rests directly on it between the burners, and it is a top of the line feature, so you probably don't have one... There are some really fine wide 2 burner hot plates that would let you use your dear old griddle.
Misha
05/05/06
I broke glass top of my GE cooktop. (Corner)
Replasment part is going to cost me $1000. I pait for new one $1120. This is crazy.Is there any fix for it?
ellen
05/05/06
Is this a dealer installation? The part itself is usually considerably less and several readers have installed their own. Me, I would simply replace the stove. Is it still under warranty by any chance?
If it is JUST a corner, not anywhere near the burner elements or electronics, you could consider patching with epoxy putty to smooth and fill it in(the kind of putty that is safe to use on engines and other things that get hot).
Jessica
05/10/06
HELP! We are in the process of trying to sell our house and there is a stain on one of my ceramic burners.. I have tried the Cerama Bryte, razor blades, every kind of cleaner you can imagine and tried cleaning in every way imaginable and nothing works. I think it is grease from the pan we use to make popcorn. Please, please, please help--I'm desperate!
ellen
05/11/06
If Maas polish (Walmart, EBay) doesn't work, I can only suggest you offer a few hundred dollars off if the buyer objects. One of our readers used a jewelry buffing head on his Dremel motor tool with the polish and was pleased with the results. One of the many hazards of the ceramic stove tps is the outside/ bottom of the pan has to be perfectly clean to avoid staining the top- nothing ever burns off, just on.
judith jones
05/22/06
I wish to change my regular stove top enamel, bug find that the width, from to back, are too small on the ceramic. Is there anything I can do to fix that. My stove top is 600 X 530 ml.
ellen
06/02/06
Judith, don't know what to suggest...
Jenny
06/03/06
We just bought a New GE Black ceramic top range. I have a set of Circulon Steel cookware . The first time I cooked on it, it scratched the top! I couldn't believe it was the pans. luckily since the range was only one day old, Ge is replacing the cooktop. I tried it again and again there were scratches. I previously had a whirlpool smooth top range, and I used these pots. On the Whirlpool, I dragged pots on the old cooktop. put things hot things from the microwave and oven on top of the Whirlpool. Basically used it as another counter putting plates on it.( I never read the instructions).Ad I never had a problem. But with this GE cooktop I have not done these things. I boiled corn the second time and was very careful not to move the pot at all. I don't understand. Could GE just have an inferior cooktop? I've read some other people who just love the cooktop.
ellen
06/04/06
Yes, there is a considerable difference in the sturdiness of the cooktops because they are produced from several different types of materials by different manufacturers- for example, a European reader noticed hers at home was much better than here. Thank you for the info and hope you can find a pot that works for you.
chris
06/05/06
I have a fridgidaire ceramic cook top. The edge has a chip out of it. Any idea how to repair it?
ellen
06/06/06
Some readers have used heat resistant epoxy putty (the kind sometimes used on engines) to repair out of warranty edge chips that do not affect the elements/ burners. This cannot be done for cracks.
Angela
06/11/06
Hello,I have a cast iron skillet from my grandparents but i havn't used it yet because i was told that it was not safe for my stove top.What is this diffuser?I love my stove I love to cook.We bought are house 6 years ago and it came with the house and I have never had a problem if anyone has an answer for me let me know.Thanks and I hope all of you have fun in the kichen.
ellen
06/11/06
Readers have had success using a flat bottom iron pan (the kind that does NOT have a raised ring) as long as it was truly flat and the whole pan stayed in contact with the element. I am not sure what diffuser you are refering to?
Brenda
06/12/06
Sorry to be a repeat commenter. But I cannot believe all you people with problems. Maybe you all have old stoves. But the new ones RULE!!! I couldn't imagine going back to those horrible coils again and GAS!!! Never. Mayble unless you cook for a living gas would be necessary. I love mine and I still say the SOS works. To the woman who is trying to sell her house and has the stain on her stove. TRY the SOS, I am positive it will remove it. What have you got to lose? Maybe sos is bad for the old stoves but I have told 6 people with newer stoves to try it. They all say the same thing. SOS works great!!
Sharon
06/12/06
First time writing...Well, me & my husband just bought a new GE Profile Smooth Cooktop, I love it!, but...I would just like to warn anyone who is getting a backsplash done...to take their cooktop out and put it in another room, until your tile guys are finished and the entire kitchen is cleaned! Any little specks of the sand in the grout that they use, if they are under one of your pans when you cook, and you move your pan any where on the surface it will scratch! BAD!! If anyone has a solution on how to get the scratchs out please tell me., my husband is driving me nuts on trying to fix it., and I don't think it can be.
Gabrielle
06/15/06
After ~ 4 months with a new ceramic stove top, we love it & so far it's trouble-free. We are about to relpace old unflat suacepans & have found copper bottom ones. After much searching I have found little info on copper bases except that they can mark the ceramic. Is there really an issue & if so what?
Can anyone tell me?
Candy
06/16/06
flat bottom grill pan?
I see that according to Ellen that a $20 flat bottom grill pan is easy to find, but i can;t seem to find one. Does anyone have recommendations? I am looking for a grill pan to grill chicken, beef, etc on stove top but can't find pans that don't have the ridge marks on the bottom. I've looked at the Circulon pans but they too have the ridges. Any suggestions? Also, what type of material should these pans be made of? I have a Whirlpool white Ceramic stovetop. Thanks!!
ellen
06/17/06
Gabrielle, if you have a black top it will probably not be an issue, if you have a white top it may be.

Candy, the grill pans we were talking about are the ones for pancakes. I don't know if these would be any better than a saute pan for your purpose.

Carol
06/21/06
ceramic cooktop griddle pan to use with bridge
We bought the Thermador ceramic stovetop 2 1/2 years ago and still love it. One of the Thermador accessories offered at the time of purchase was a griddle. It arrived with the stovetop. It is a Circulon (10x18). We subsequently have found this griddle pan at Macy's. So it wasn't exclusive to Thermador. It works great with the bridge. We, too use it every Saturday.
Kathie Wedge
06/25/06
Can a regular canning pot (not pressure cooker) the dark navy ones with white spots (enamel I think) be used on the GE ceramic smooth top stove.
I hate to have to go to someone else's house to make my rhubarb relish!
ellen
06/25/06
Kathy, you need to remember that the bottom of the pan should be no more than about an inch bigger across than the smoothtop's burner- I have never seen a canning kettle that small. A good electric hotplate with a wide base is an option...
Wolly
07/03/06
ceramic/glass cooktop cracked
I left a pot of water on the cook top by mistake and the water boiled and dried for almost 2 hours. WHen i moved the pot, the glas was cracked across the burner. what should I do. Everything worked fine before this. Should i get a hotplate or replace the glass or change the entire unit... i need help .. thanks

Wolly

ellen
07/03/06
First, don't use that burner. If it works for you you can use just the other three if they are not cracked. You CAN replace just the glass if the stove is not too old, for several hundred dollars. Maye you want to buy a new stove and switch to gass or regular electric.
Mary
07/10/06
I have had my Jenn-Air ceramic cooktop for 6 years and have had no problems until recently. A lid containing plastic was on the stove and a portion of it melted when the wrong burner was turned on. I have tried soft scrub, a razor blade, and barkeepers friend to try to get it off. Nothing has worked at this point. Does anyone have any suggestions? Thank you.

Mary

Gary
07/10/06
I have a four burner Thermador with gas stove with a gas grill. The grease from the grill has apparently moved towards the stove (underneath the burners). The burners are sealed and there doesn't appear (that I can see) to be any way to get to the area under the burners to clean all of the grease that has accumalated. The only reason I know it has accumalated is because it has now begun dripping grease onto the floor. How can I get this grease cleaned and removed from underneath these burners? Anyone have some suggestions please?
ellen
07/10/06
Mary, keep warming and scraping, and hope for further info.

Gary, suggest you contact the manufacturer and start another thread- other owners won't find your question here ubder ceramic cook tops.

Ben
07/11/06
I have been looking for pans for a new ceramic cooktop. I finally bought some stainless tri clad pans from Sam,s Club. They appear to be good quality especially for the price, however they have a bow in them which leaves a 1/16-1/8 gap in the center where it does not touch the surface. It seems that many of the mfrs I checked out have the same design. Do you know if they design them like this for expansion of the steel. Will this affect the stove top or performance of the cookware? Thanks
ellen
07/11/06
Because the pans only heat where they touch on the cook tops, the bow can definitely interfere with cooking on the center of the pan unless it flattens out by expansion. If you mention the brand name, readers will let you know if they have had good or bad luck with the brand.
Jeris
07/22/06
I was doing a balsamic vinegar reduction and a little spattered on my glass stovetop. I tried soakig it with hot soapy water. vinegar, window cleaner and ceramabryte. Any suggestions?
Paul
07/24/06
I have a lot of Cooks Essentials pots and pans, and just bought a ceramic stove. Some of the pans have smooth ridges. Can I still use them.
Danita Banning
07/25/06
Dear Ellen
Would like to use Le Creuset reversible meat grill on my ceramic rangetop. It is smooth on one side and ribbed on the other. Would the ribbed side down on the cooktop, harm the range or not heat properly to cook pancakes on the smooth side? Also since it is 9"x18", will it harm the range or cook properly, set on both the larger back burner and the smaller front burner? Thank you
ellen
07/28/06
No smooth ridges- no ridges at all!

Griddle-The ridged side will fail on your ceramic top and may harm the range. Any griddle must be perfectly smooth, 100% contact. I would not use over 2 burners on a ceramic stove unless I had a bridge element.

Renee
07/30/06
I am trying to locate a boiling water canner (not a pressure canner) that I can safely use on my GE Profile glass cooktop. It must have a flat/smooth bottom. All the water canners I have been able to locate have ridged bottoms, which cannot be used on the glass cooktop. Any ideas or sources??
Marion
07/31/06
Is it harder to maintain and clean a black ceramic top or a Bisgue Pattern ceramic top?
ellen
07/31/06
looking over several threads, it seems that the black ones are a little prone to developing grey spots with heavy cleaning, If the bisque fits your kitchen, you might choose that-
stephanie
08/18/06
Is there such thing as a boiling water canner with a flat bottom for a cermic top stove? I would rather not have to haul out the old camping stove everytime I want to can some things.- Thanks
ellen
08/18/06
Look at restaurant supply stores for large flat bottom pots. They are not cheap.
G. Mayer
08/23/06
A little piece of aluminum foil got on my cooktop and it seems to be melted into the glass. I tried all the recommended cleaning methods but it is not coming off. If I have to replace the glass top, how do I go about it?
ellen
08/24/06
This has happened to others and no one has a solution.

Some handy readers have done the replacement themselves after ordering the part- you MUST unplug the stove before working on it, or risk electrocution. Or the appliance seller or Sears can do the installation.

However, it is costly. You might consider replacement.

ian
08/28/06
had a magnetic induction top for 10 yrs now, nothing but probs, now going back to gas
Rick
09/18/06
Have done some research in this area and found a brand of cookware that the expansion of the metal during the cooking process is taken into account during the manufacturing of the cookware, and upon heating the cookware actually becomes flat giving better contact with the cooktop, therefore giving optimum conduction.
Lisa
09/25/06
We just got our GE Profile ceramic cooktop this past weekend. I came home tonight, and my husband was all miffed that it was already pitted (he cleaned up). I cleaned it again with Ceramabryte, and it seems okay. I'm going to get one of those scrapers though. I'm afraid...I'm very afraid, almost, of even using it now. Especially after reading all the messages. I'll be really p.o.'d if it breaks. I really love to cook, and bake (haven't even used the oven yet). What are the issues, usually to return and exchange a major appliance. This is the first one I've ever bought.
Bev
09/27/06
ceramic cooktop
Wow I do not understand what every one is complaining about. I have had my stove for over 10 years, and today I broke my top, well, as much as I don't want to, I have to buy a new one, the top will cost over $599.00!!
Will I buy another? You Betcha!!
Just like this one, Mine was a Kenmore, just to buy a top, is the price of a new stove, so I will go ahead and just buy a new stove.
I have to say, I have cooked on mine almost every day for the past 10 years, it still looks new. (other then what I did to it today) I have always used my iron skillets on it, in fact one is used almost every day. Yes you are right in saying any pan with a ridge on it will not heat well, and I guess my old Griswall skillet is older then I am, and does not have a ridge. As far as keeping it clean, I have always used a razer blade for tuff scrapes and I have no scratches, used the cream that came with it most of the time, or just a all around grease cleaner. The trick is to try to wipe off your stove, just like you do your table, after each use, These stoves are soooo easy to keep clean, frankly I can't understand what all the fuss is about?
D'Anita-Kay Banning
09/29/06
hotplates
Dear Ellen
I purchasaed a Le Creuset cast iron griddle/grill. You advised against using it on my ceramic cooktop. Can I use this griddle on a double burner cast iron flat heating plates, hot plate or is a better choice a double coil burner hot plate?
Thnx
ellen
09/29/06
If it has a completely flat side that covers a single burner, that can be used on the ceramic cooktop. Any of the other choices should be fine for it if it is not flat or needs a double burner.
alana
10/03/06
I had one at my house that i just sold, had that wonderful stove for just months and i loved it so much! but then maybe because the stove i had before would not even boil water. it was one of those with the solid plates vice the coils. i moved into an apartment complex for the next year or so, and they have a coil stove...i sure wish i could have taken my glass top stove with me. it was the best whirlpool stove i've ever cooked on, and so easy to clean, things dropped on it, it never cracked or scratched and i never had any problems with it. so when i do purchase another house down the road i will get another glass top stove and love it just as much as my first. my t-fal pots (which were 7 years old) cooked great on it. they weren't completely flat, but that stove just cooked sooo much better than any other stove i've cooked on before. but then it could also be that it was new, even if it was the floor model!
D'Anita-Kay Banning
10/04/06
clarification of elements in ovens
Please clarify which elements (upper or lower), in a toaster oven, are supposed to be on when you use the bake setting, the broil setting, the grill setting, the toast setting and keep warm setting?
Thank you so much!
ellen
10/04/06
Bake bottom
Broil top
grill ?? (mine did not have this)
Toast both
Keep warm bottom
Lisa
10/17/06
Well, it's been a month now, almost, that I've had my GE Profile. I have another scratch. I have about 6 on there now, and you would not believe how anal I am about using it. It seems it's scratches in the paint only, they are smooth and not pitted or ridged. But I'm still not happy. Unfortunately it cannot be returned, or even exchanged!
Bethany
10/19/06
Don't know if it is true or not, but I heard on a T.V. cooking show that sugar cubes rubbed gently on cooked on spills will remove same from glass top stoves. Just passing along the info.
ellen
10/20/06
Just be sure to clean the sugar off after!
Mike
10/22/06
I just bought a new GE profile range with a white ceramic cooktop. It is almost impossible to cook anything without burning it. I am using AllClad stainless steal cookware. Has anyone else had this problem with these stoves? Is the problem the cookware I am using? Turning the burner down doesn't seem to help. What cookware do you recommend for ceramic cooktops? I can't afford to replace the stove, so need to somehow learn how to cook on it.
ellen
10/22/06
If your All Clad pans are older, they may slightly warp as they heat up. If they are not sitting perfectly flat on the burner, it will continue heating hotter- they are thermostatically controlled, sensing the temp of the pan bottom, so if the pan is not touching, the burner "thinks" it is not hot enough.

If the pans have scorched once, they are eternally more prone to scorch again. Consider that Christmas is coming and petit foursion Santa for some of the preferred pans discussed in the various ceramic cook top threads.

The only other trick I can pass along, is to cook rice, etc where you turn down, set one burner on high to bring to a boil. Meanwhile set a pan of water on a second one and set to medium. When ready to turn down, instead move the cooking pan from the high burner to the medium. These burners cool off quite slowly, so the food may be held at a high heat for too long if you just turn it down.

Gayle
10/25/06
Lisa and Mike - too bad you didn't see Ellen's website BEFORE buying the GE Profile. I, too, did not find Ellen until after making the same mistake. About 50% of my All-Clad works OK on the cooktop. I've put the other 50% in a cabinet and will bring it out once I have successfully destroyed the GE and can purchase something else. I scratched my cooktop the first day I used it (with a brand-new cast iron pan from Williams-Sonoma. The pan is now on standby with the rest of my All-Clad). Why is the horror of these cooktops not more commonly known? Why are so many of them sold? Of course, who would believe you could buy a stove that can be ruined by some sugar or aluminum foil OR that you would have to take a ruler and level with you to buy cookware? What a disappointment. I feel like writing to Jeffrey Immelt... and maybe to Jack Welch while I'm at it. CAVEAT EMPTOR!!
Annika
10/28/06
I am so surprised! I have had my GE Spectra ceramic cooktop stove for almost 5 years and thought it was virtually indestructible. It is has black burners and the burners are outlined with greyish speck circles. I cook on it everyday and it is so easy to clean. It still lookes new and shiny until last week when I noticed a dark cloudy stain covering part of the grey circle that outlines my smallest burner. It is not food/dirt (it's smooth and clean) but it looks as is the burner outline has been "erased" or covered (it's faintly visibe). I don't remember spilling anything that could have burnt, but my cleaning lady came last week and I noticed she had not opened the ceramic stove cleaner I had put out for her to use. I am afraid she used some other cleaning solution that caused the stain, but I am not sure. Any ideas how to remove it? I have tried a chore boy pad and ceramic tile cleaner as well as denatured alcohol. Thanks in advance!
Densue
11/18/06
I have had a heating element go out on my ceramic top stove and I can't find any information on how to replace it. I would like to do this myself.
ellen
11/18/06
Densue, if you can get the part it is a fairly simple replacement- AFTER UNPLUGGING THE STOVE- do NOT just turn it off- you take off the glass cover, unplug the old unit, plug in the new one. Sears parts may be able to help wioth the part. You need the make, model, serial number and the diameter of the defective ring, which is usually 6" or 8".
Annika
11/19/06
Ellen-help!

Did you see my post on 10/28??

ellen
11/20/06
Hi, Annika,

Sorry to say, no advice on this. I am afraid your guess about the cleaning fluid is correct and the damage is permanent...

SUSAN
11/23/06
I have a kenmore glass top range. I was given a set of corning glass cookware. Can I use it on my glass top range. thanks
ellen
11/23/06
Some corning is safe on the stovetop, some is not. The clear glass flameware is safe if perfectly flat on the bottom, some pieces are, some are not.

I don't use or recommend Vision cranberry or amber. The white with blue flowers is safe in the oven or microwave, but not stovetop.

mm457
11/29/06
We moved into a new home and chose a black GE Profile thinking it was the answer for some easy cooking and cleaning after raising 4 kids. Not so! Spaghetti water boiled over and wiping it up left white specks over most of the top. That was when it was a week old. They're still there. There are scratches also on the burners that don't come off with the nylon pad and ceramic bryte that came with it. Wiping up a few cranberry spills with force left gray spots/ Directions said must wait until top cools before cleaning. What's my recourse with these concerns, Ellen? Closing was Sept. 8, moved in the 28 of Sept and now it's 2 months later. Nov. 28. Thanks.
ellen
11/29/06
Usually tyhere is a 90 day warranty. Run, co not walk to the seller, especially if you want a replacment top.
Pati
12/06/06
Just purchased a Kenmore smoothtop range and am waiting for delivery today. Thank goodness I decided to go online and found your website. I have read comments from stem to stern and am now visiting the link. Have begun sorting through my pots and pans and have begun to eliminate possible offenders. I am praying I will be one of the happy users. Stay tuned!
nhdraper
12/25/06
A bottle fell on my cooktop and chipped the side- Is it really 1000.00 to replace the GE Profile Porcelain Top- This ruined my whole christmas- Do you know anyplace to buy a used one- Thanks
ellen
12/25/06
If it is far from the burners you can use engine epoxy. You can probably replace it yourself if you are handy.
Nancy
12/26/06
I have had a Kenmore ceramic cooktop (black) for about a year now. It does take more time to keep it clean than the old type. But I haven't had any problems cleaning up anything that has been spilled on it. Most of the time I just use a few wet papertowels to wipe the surface. If something doesn't clean up, then I use one of those scratchless Scotch Brite sponges. If that doesn't work I use a combination of either a wet papertowl/sponge with the cleaner they (Sears) supplied with the stove. I have yet to have to use a razor blade to clean up a mess.

Also note I am still using a very old set of T-Fal and haven't had any scratch problems. A few times I thought their were scratches they turned out to be spills.

Marcela
12/28/06
We own a ceramic top Wirlpool freestanding range. The top cracked while cooking a couple of weeks ago.

Do the tops tend to crack as the stove gets older?

Our insurance says that we cracked it and I am trying to find some information to proove that it was something that happened as we turned the stove on.

ellen
12/28/06
If you look at the various active ceramic cook top threads and the ones in the archive, you will see that you are not the only person this has happened to. Yes, it seems to be more likely as it ages.
Crystal
12/30/06
I just recieved a brand new Whirlpool glass-ceramic cooktop stove. The first time I used it, there were a few deep scratches (I can feel them with my nail) where something must have been on the bottom of the pot (which was also new). Is there anything to make the scratches less noticeable? It is a black top.
ellen
12/31/06
Crytal, so sorry to hear of your accident. Nobody had come up with a good method for deep scratches.
Collette
01/10/07
My daughter put a plastic bag on a hot burner & it melted right to the surface. Any suggestions on how to get it off?
ellen
01/12/07
Start with the razor blade and plenty of patience. If it has noy fused, you may be able to get it off. So sorry to hear of this common accident.
Jim
01/17/07
Has anyone found a flat bottomed teapot for use on a ceramic stovetop? Every teapot we look at has circular groves or raised portions on it.
Betsy
01/18/07
I'm learning to use my Kenmore ceramic-glass cooktop range.

It came with a griddle, but no instruction regarding WHERE to place the thing for safe use.

Anyone have any clues, insights, or access to actual directions?

Vickie
01/19/07
Has anyone used the newer coated cast iron such as Le Creuset Cookware on their Ceramic-Glass top stove.
Robin
01/28/07
I let a copper bottomed, "Revere Ware", pot burn dry on my ceramic stove top and it's left a "white" looking ring. I used concentrated amounts of "Cerama Bryte" on it and scrubbed (like I would if I had made rice that boiled over...) and it just WON'T come off!! I want to know if anyone knows what I can do!! ??

p.s. The pot is also burnt black on the inside bottomand won't come clean with a scrubber.

ellen
01/28/07
Le Creuset makes a flat-bottom teakettle. Expensive.
zelda Zeh
02/07/07
le crueset on my kenmore white elite ceramic have been superb; so have my 50 year old revere wares but; i ta ke care when these items come out of the dishwasher, and before placing back on the clean shelf, i wipe the bottoms with a ceramic cleaner....no stains, no scratches, beautiful even reliable cooking. this is from a cook with 55 years of practice!!!! z.
Owen
03/02/07
I was looking at a stainless cookset by Farberware, and it says that the non-stick aluminum skillets that come with it "are not suitable for ceramic stove tops". Why do they say that?
ellen
03/03/07
Usually because they have had LOTS of customer complaints about not heatig correctly- both too slow and even fusing to the top!!! If it says don't, believe it.
Donna
03/06/07
GRAY AREAS ON THE GE PROFILE BLACK SMOOTH TOP

We replaced our cooktop with the GE Profile black smooth top prior to reading all the difficulties others have had. I used it for the first time last night and had a repeat of mm457's situation with the pasta water boiling over when I left the kitchen for just a very few moments. I made sure to wait until the burner was totally cooled, which is way beyond the time the light goes off which indicates it is not hot, but is still very warm, before attempting to clean the spill. I used the cerama bryte with the cleaning pad that came with the smooth top and must have been too aggressive as I was left with two slightly grayish areas. I tried another citric cleaner and later silver polish with no luck. Then I thought of Kiwi solid black shoe polish.
I rubbed just a very tiny amount of the Kiwi polish on the gray areas with a paper towel, and this brought back the sheen and black color in those areas. These were not deep scratches so will likely not work for that problem. I made sure I rubbed off all the excess polish before turning the heat back on. The grayish areas seemed to reappear after heating the burner so it may be necessary to reapply after each time the burner is used, or if I'm lucky maybe over time it will improve. To me, it's still better than looking at the spots or buying a new top!
By the way, I'm using the Calphalon Tri-Ply SS cookware and had no difficulties when browning the meat with sticking. The key may be to start out with a lower temperature and increase as needed to avoid that problem. I also heated up the burner with food in the pan instead of heating the burner before putting the pan on, or heating the pan up and then adding the meat. Best of luck!

Tracy
03/07/07
Hi, My Aunt bought a radiant cooktop in the 1980s. The burners did not get hot. I remember her showing up you could touch them, leave a towel on themthen put a pot of water on top of the towel and the water boiled but the towel was only a tiny warm. Why are the burners now hot? I am looking to buy a low end GE model JBS56WLWW, we have Cuisinart pots and pans are these good for radiant?
ellen
03/07/07
These are not radiant heaters- different technology, If they are not warped or non-stck, those pans seem to work fine.
Liz
03/16/07
I have a Maytag ceramic top range. There appears to be a stain on one of the "burners" but when I rub my fingers across it I can tell that the "stain" is underneath the surface rather than on top. Therefore, no amount of cleaning makes any difference. What do I do?
ellen
03/16/07
Has anyone tried permanent black markers on the black ceramic tops? If so, let us hear the results.
Yang
03/21/07
Replacing surface element for glass top stove
I have a GE Profile glass top stove, and recently one of the radiant ribbon surface elements under the glass top stop working. I'm trying to replace by myself. Can anyone tell me how to do it?

Thanks

ellen
03/23/07
You remove the glass top and change out the element. Make sure before hand that you have a stove with replaceable elements (call the company).
Kim
04/25/07
I had some water boil over while cooking tonight. It left dark gray rings on the surface of the stovetop. Any suggestions on what works best to get it off?
ellen
04/25/07
Most readers have not been able to get this all the way off.
Ed P.
04/27/07
I have a Fridgedaire Cooktop in which the glass top became unglued from the base. Everything else is fine. Fridgedaire says it's not under warranty. Can I buy an epoxy or heat resistant glue to rebond the cooktop safely? It only had a thin strip of glue holding onto the base.
Thanks!
ellen
04/27/07
There is an auto engine epoxy which is highly heat resistant, and the only suggestion I have for sticking it all back together again. Available at auto supply stores.
Mary
05/20/07
I know aluminum cookware is not to be used on a ceramic top. Does that include hard anodized pans? Thanks.
ellen
05/20/07
The problems with aluminum are markong the top and warping. Top quality anodized pans avoid both problems.
Jean
06/21/07
Can you set a pan of cooked vegetables that are still hot onto
a cool burner til you serve them will it hurt the glass top to set the warm pan there

thank you

ellen
06/22/07
Theoretically, a big really hot pot on the cold top could crack the top, but nobody has written in that that has happened. One option for these tops is to set a second burner on low and transfer the pot.
JJ
06/23/07
We have been using a copper bottom tea kettle on our Frigidaire cooktop and everytime we use it black spots/stains appear on the glass top and then we have to clean it off after every use.
Can someone tell us what the problem might be an/or recomend a tea kettle that can be used?
Thanks in advance for your advice/help. JJ
ellen
06/23/07
You need to polish the copper- it has to be perfectly clean- this might help. Or else, use an enamel flat bottom kettle.
JJ
06/23/07
Thankyou. I find your site helpful.
We do keep it polished. Someone recently told us that it needed to be a perfectly flat bottom. Ours is indented along the outer edge.
Is enamel better than stainless steel if we change?
Any recomendations as to bran to look for? Thanks again.JJ
ellen
06/23/07
Yes perfectly flat is important. Either enamel or stainless steel is fine, if you boil your kettle dry, the enaml one can overheat and fuse to the top...
Jean
06/24/07
Ellen,
Thank you so much for answering my recent question! I have had my new frigidaire ceramic stove top for one week and so enjoying it. have used the new oven, speed oven and all burners.
Use claner that came with it after each use. Is the a type of burner cover that would be safe to use on this type stove top.
thank you in advance,
Jean
Jean
06/24/07
Ellen,
Thank you so much for answering my recent question! I have had my new frigidaire ceramic stove top for one week and so enjoying it. have used the new oven, speed oven and all burners.
Use claner that came with it after each use. Is the a type of burner cover that would be safe to use on this type stove top.
thank you in advance,
Jean
ellen
06/24/07
Not recommended, as they could theoretically at least fuse to the burner if it were accidentally torned on. I have seen the accidental turn on on my mom's stove, it just ruins the burner cover, but on the glass top, oh what a mess you could have!

One lady made aquilted cover to match her curtains...

By the way, you could put a countertop type hot pad down to hold those hot veggies.

Liz
07/08/07
I recently bought a condo with a black Kenmore ceramic cooktop. I already hate it with a passion. I used a pan that should have been fine for "ceramic," "induction" "gas," and "electric" (said so on back), and which I cleaned vigorously before using, but it spun around a bit while I was trying to turn the meat I was sauteeing and I think I managed to cause several new scratches. I'm going to try to buy new cookware now, but I am so nervous about more scratches. I see all these messages about people who love their Kenmores, and it seems weird to me that the cooktop was so easily scratched. (I did not drag any pots, etc.) Any similar experiences? Tips?

I would replace the thing with a gas stove if I could, but there's not a gas line, so I'm stuck with electric.

Jeff Mixon
07/10/07
I have had a Whirlpool ceramic cooktop for about a year and a half. Today I boiled a large pot of peanuts on the highest setting for 2 hours, and the top cracked wide open. It cracked due to heat, because I did not drop anything on it. The warranty that covers labor is only good for 1 year.
Sandy Roberts
07/18/07
A spot of food burned onto the glass ceramic cooktop of our year-old GE range. My husband cleaned if off, but a small pit was left on the cooktop where the spot was. Is it safe to continue using the glasstop range?
ellen
07/18/07
Jeff, the ceramic cooktops are notorious for this when used at highest heat for a long period, especially if the pan is much bigger than the element. If you still have parts coverage, it is possible to replace the top yourself.

Sandy, yes, you can use it, but so sorry!

Lynn
07/31/07
I was reading the above regarding how an enamel tea kettle boiled dry can fuse to the ceramic top of a stove. I had this happen. While the tea kettle did release from the stove top after it had cooled it did leave behind a small divot where it appears the glass has melted and flaked off. Is my stove (and that burner) still safe to use?
ellen
07/31/07
If the element itself is not exposed, you can use it till it cracks. I would stick to medium heat or lower on this burner.
billy
08/02/07
Anyone have a cure for burnt on aluminum foil on glass top ranges?
ellen
08/02/07
It is fused, you can turn to low-medium heat and CAREFULLY use a razor blade, but it is not coming all the way off. Sorry.
Billy
08/02/07
Thank you kindly!!!!!
carol
08/11/07
I was VERY nervous about using the razor to clean off my spillovers on my new glass cook top when I first used my stove. I've found using ordinary baking soda to clean off stubborn spots on my glass top very helpful. I then rinse it and use the ceramic cleaner such as Cerama Brite. What I'm wondering, by doing this, am I harming the service in some way? It seems to be gentlier then scrubbing with a plastic scrubby or using the razor blade. It basically does what our mothers knew to take stubborn stains,etc., off of casserole dishes.
ellen
08/11/07
Soda is just a very mld abrasive. If it works for you, keep using it.
Willena
08/14/07
Two days into using my brand new Frigidaire ceramic cooktop and the outline for one of the cooking element is smeared. Where there was once an outline of the pan size for the burner, now 1/6 of the outline has disappeared. It was once all black with dots; looks like when you paint something and wipe over it before the paint is dry.

Only one element has this "defect." Wouldn't this be covered under the warranty?

Mitch
08/28/07
IT IS RELATIVELY EASY TO REPLACE THE GLASS ON A CERAMIC COOKTOP. I just changed the top on a JenAire and it should have taken about 30 minutes - it took me half a day, but that is another story. Here's how:
1. TURN OFF THE ELECTRICITY TO THE STOVE AND TEST IT BY TURNING ON A BURNER.
2. Get two wooden slats that are longer than the stovetop is wide. Get under the stovetop and gently push up one end - have your helper slip a slat under that end to support it. Do the same for the other end.
2. Take out the approximately 10 screws that hold the glass frame to the stovetop with a nutdriver.
4. Remove the glass top.
5. Replace with a new glass top and replace the screws.
6. Lift one end and remove the slat. Let the stovetop gently into the opening. Do the same for the other end.

Voila! all done. Cost about $320.

In my case I had used a sealant around the edge of the stovetop when installing it. The sealant had hardened and the stovetop would not come loose. It took me an 2 hours to get the stovtop out of the opening using leverage of various types and taking care not to destroy the stove. Then my wife decided that she would like the knobs on the other side (opposite the original). Couldn't simply turn the stovetop around as the downdraft blower assembly came down on one side. Looking at it (not too carefully) the part of the assembly that fit on the stovetop appeared to be symetrical which would allow me to detach it and turn it around 180 degrees by removing a few screws. I discovered on detaching the blower assembly that the attachment was not EXACTLY symetrical. All this. together with modification of the blower assembly with a hammer, cost another 3 hours.

But it all works and fits nicely and looks good and, most importantly, my wife is happy.

sally
09/04/07
I bought a house 4 years ago with a Kenmore glass top stove. I was a die hard "gas only!!' cook, having lived with a professional chef for 10 years and I do a LOT of cooking and entertaining. I almost didn't buy the house because of it, but since I liked everything else, I bought the house and decided I would save up to put in a new stove and run gas into the house. After the first year I loved the stove so much I can't believe it. It was only a year old when I bought the house, so it is 5 years old now, I have All Clad stainless steel and copper clad and use both with no problems. It still looks brand new and I have used it for canning for the last 3 years with no problems. I use a boiling water bath canner and have done 6 quarts at a time. I plan to get a pressure canner this year but I will not get one of the "super size" ones and will make sure it has a flat bottom. I also am amazed at how quickly the burners heat up, it is as fast as any gas stove I have had (and I've had good ones, though not the fancy 6 burner Wolf or Thermidor ones). I clean with a damp sponge every time I use it, and a cleaner made for glass tops from my local kitchen supply store if I get overly messy. I love my glass top!
Chip
09/04/07
I recently bought a Kenmore ceramic top, and am concerned my cast iron skillet will scratch the surface. One web-site recommended using a heat diffuser. After doing some research...it looks like most diffusers are for gas stoves. Are there any made specifically for ceramic tops?
ellen
09/05/07
Sally, thanks for the rare happy story.

Chip, as I understand it, a diffuser is NOT good for the ceramic top. It defeats the built in circuit that keeps the burner from overheating, risking cracks instead of scratches.

pauline
09/10/07
i bought a frigidaire cook-top at lowes 5 years ago.i enjoyed it and did everything as the manual called for to keep it in good condition.this past week i cleaned my kitchen after supper and went to bed and the next day i noticed that my top had crackd and split in 3 directions.the stove wasnt even being used when this happened.i called the fridgidaire and got the run around and found out that it wasnt under warranty and would be very expensive to fix.it was over 600.00 new and under 5 years old.this is something i could not have control over because it had to crack during the night while we were asleep.unfortunately i had to go out today and buy a new one from sears.i will never buy frigidare products again because this shouldnt happen in 5 years.if i caused it i could understand ,but i cant offord to buy a cooktop every 5 years.take my advise and dont buy the Fridigaire cooktops.after the heartache of having to buy another stove,fridgidaire personell actually had enough nerve to be rude to me .boy,dont they know how to treat their consumers....just for your info if youre planning on getting one.i seen several fridgidaire cooktops today while shopping for a new one,but im scared to buy this brand of any appliance again.thanks,polly
alexis
09/10/07
thanks for the information on this .i have been looking at cooktops and shopping around.but i hope i can find something that will last me for years to come.i take care of my appliances also and expect them to last longer than that.looks like you bought a Lemon and got stuck sucking the juice.seems like they would have worked with you to try and satify you even if the warranty was out that still isnt near the life expectany for a cooktop.and for your advise,kenmore is a good brand.and they do try to satify their customers.i guess they had made their money when you bought it.there should be some rules and regulations for manufacturers to make them stand behind their products.most companies covers their product with a warranty for the first year.because that is the leat likely time they will tear up and want the consumers to carry the 2-5 yr warranty for and additional cost which is expensive also.i think if we buy their products they should have to stand behind them,espicially when they are major appliances. did they even try to figure out what could've caused this? let me know.i will keep this in mind while shopping around
toolman
09/10/07
thats usually how luck has it.a short time after the warranty is up they tear up.thats how some companies figure they can sell more.too bad craftsman dont make cooktops.they stand behind their products
david c
09/10/07
i want to thank Ellen's Kitchen for making this page.people can see what is happening to others and learn from it.i want keep all of us safe,but will help some.i wanted to say also to polly dont replace the ceramic top that is cracked.the reason i say not to is because there could be something going on with the stovetop under the ceramic and if thats the problem ,it will only crack again.as for the manufactorer,they dont care what caused it,and sadly if you didnt have a warranty,you are the one suffering the loss.too bad they dont even care to find out what happened to it or even wonder if it could pose more of a danger to you and your home,such as a fire hazard or electrical shock.turn off all the power at the fuse box and get that junk out of your kitchen.and send this message to www.fridgidaire.com....there could be a problem with that paticular make or model or a defect in it.maybe you should post a blog and see if others like your style has had any similiar problems.there could be alot more in kitchens of our homes with the same problems.good luck..
Katie
09/10/07
Have had the GE Radiant cooktop in black for two weeks. Cooked stirfry tonight (in a flat bottomed pan) and some cooking spray got on the cooktop. After finishing the meal and cleaning up, it looks like much of the cooktop, with the exception of the burners are lightly pitted. Tiny specks that are smooth to the touch all over the surface. I tried the Ceramic cleaner and free sponge that came with -- I did not clean the cooktop with this before using the first time. Are these the pits I have read about above? Are there any other suggestions of how not to cook (i.e. sizzling oil/cooking spray) that you have compiled?
ellen
09/11/07
Kaie, because the cooktop heats up and the spray cooks on, you need to spray your pan away from the stove before you put it on the heat- a new habit. Also, as discussed on other threads, these tops do much better with medium and medium high heat, they really are not too good for wokking/ high heat, this is when a lot of people have appearance problems with their tops. Many folks use an electric hotplate for wokking, even if they like their ceramic tops. Keep polishing the dots, they may come off, they are not reallly smooth. Some readers recommend the Magic Eraser sponge.
chris
09/14/07
Ellen, do you know of anywhere that I can find "how-to" instructions for replacing a cracked GE cooktop. We want to replace it ourselves and I would like some step by step guidance. Thanks!
ellen
09/14/07
See Mitch's letter of 8/28 above for some help. Others have done it and written in on other ceramic cooktop threads.
susan
10/04/07
ceramic cooktop color
Hi, I'm buying a stand alone range and it must be electric. I'd like to buy a smoothtop since I really never liked the coil maintainance.

I'll need a white range for my kitchen but should I get a white or black cooktop. I'm thinking of getting GE profile.

Is the white cooktop more prone to staining (or showing the stains).

Must be electric - no gas hookup. Thanks!

ellen
10/04/07
Susan, if you have not cooked on one, PLEASE use for a week somehow before purchasing. Misery is about 9 of 10 or higher for folks who switch without experience. Black is better than white for cleanining. You need to deal with new pots and cleaning issues.
susan
10/04/07
ceramic cooktop color
Thanks so much Ellen! Good thinking. I'll be trying out my neighbor's cooktop. It's a big investment and I so appreciate all the great expertise I've found here.

Also, since my post I've discovered a few things that I thought I'd share. I spoke with someone: she has a GE black cooktop and her parents have a white one. Hers is 2 years old and her parents' cooktop is 4 years old.

In terms of long term resistance to permanent stains black and white are both the same and pretty resistant.

You use the Ceramabrite (spelling?) before the first time and after each later use. A little bit (maybe 1/8 teaspoon) is put on with a paper towel, let it dry to a haze (as was said here) and dry off with a dry cloth. No rinsing. Apply to cool cooktop.

Big spills can be mopped up with a damp cloth/sponge on a hot surface but quickly and don't leave the cloth/sponge long on the hot surface.

Sugar will corrode the glass permanently and must be cleaned up right away - hot or not.

As everyone said your pots can't be warped. It is a good idea when switching from coils to the glass cooktop to clean the bottom of your pots with stainless steel cleaner (even if they look clean) because the residue can stain the cooktop temporarily and who needs the worry.

No cast iron - the rust on the bottom stains.

Beyond that, they won't stain I'm told. My neighbor's parents is still completely white - a couple of small scratches but fine after 4 years - and they use it.

Of course just in the course of cooking white will show more spills after cooking dinner until it is cleaned later. And black shows more dust or scratches.

Thanks again Ellen!

Cari
10/10/07
Induction griddle pan
Hello,
I have an induction cooktop and I am in need of a square griddle pan (to heat tortillas etc.) and with the exception of cast iron (which is too heavy) I have been unsuccessful in finding one. Does anyone know of a brand that sells griddle pans specifically for induction stovetops? Thanks, Cari
ellen
10/10/07
These are available, but hard to find the perfs is a good start.ectly flat on the bottom ones. A big factory outlet center with several kitchen store
Sue
10/19/07
I have a Kenmore electric range with a SCHOTT Ceran cooktop that is 6 years old. My problem is one element, my favorite that I use most, has turned black. ( My top is gray/white dotted look.) It seems to be underneath the glass and when the eye is on you can see the element clearly. Any idea what has happened or how to fix it?
Thanks,
ellen
10/19/07
Hope our readers can help. The elements themselves are replaceable on most tops, but it sounds like that is not the issue here.
Linda
10/22/07
I am looking for a new smooth top stove. I have been cooking on a Whirlpool black glass cooktop electic range (called Designer Style) since Sept. 8, 1990.....and it has been a wonderful stove. I had one icident on 2/21/1995 when the glass cracked; it was a thermal crack, not from something dropped on it. The Company installed a new top and I paid for mileage for the repairman. I would certainly get another Whirlpool, if they are still made. Mine is pure black glass & you can see some surface scratches after 12 1/2 yrs. I used a razor blade for burnt on food and then cleaned with small amts of Whirlpool Cooktop Polishing Creme. Put some creme on a paper towel, wipe cooktop, let dry to a haze and wipe clean with a new paper towel. I love not cleaning any heating elements!!
Stephanie
10/24/07
A plastic bag of marshmellows melted to one of my ceramic stovetop burners. Any suggestions as to how to get it clean?
ellen
10/24/07
Oh, dear, you are in trouble. Sugar and plastic both fuse to the glass. Start with a razor blade, being very careful not to gouge the stove or yourself.
Ruchi
10/28/07
Lots of pieces of aluminium foil got stuck to my ceramic top and seems like they are fused into the glass. I am sad beyond words.

Any way I can remove it? Will the glass top be covered under warranty, since it is less than a year old, and can be replaced?

ellen
10/28/07
Noone who has written in has figured how to remove it, and you can apply for care under the warranty but it will probably be denied, on the grounds that whatever caused the disaster did not occur in the course of "normal use". I am very sorry! Do check on the cost of a whole new non smooth top compared to the repair.
Ryan
11/03/07
I had a grease fire today and had to use a B C Fire Extinguisher - the powder that sprayed all over seems to have fused the the ceramic top burner I was using - I have tried a razor blade and the ceramic cleaner that came with the stove. Is it safe to use the burner in this condition? And How do I get it back to normal. I'm afraid that whatever is sticking to the burner will come off onto pots and may burn and smoke up the house.
ellen
11/03/07
Ryan, this is not good. You should contact the manufacturer of your particular top. The likelihood is that the combination of heat and chemical has permanently fused in that area and will not come off. Yes you will get burn from the residue if you heat it, but more importantly, you may crack the top. Right now at least you have 3 burners you can use, then you might have none.
Kathy
11/06/07
We just purchased a Frigidaire 5-burner 36" black "gas-through-glass" cooktop and are in the process of installing it in our ceramic tile countertop. Question: Do we put caulk under the edges that will sit on top of the tile so deris doesn't accumulate? If not caulk, what is the best way to seal around the tile? The cooktop model is GLGC36S8EB.
ellen
11/06/07
Hi, Kathy, you are outside my realm of practice on this one- maybe our readers can help-
Danilo
11/07/07
Are there any special cooking utensils better to cook with on glass top ranges, I know about the no-nos about casked iron skillets and some griddles?
ellen
11/07/07
The smooth bottom pans with an aluminum core seem to do very well on these tops. Readers like Tivoli/ aubecq, caphalon, and several other brands and some swear by their revere ware.
MSykes
11/16/07
After reading all of the comments, I think the big "no no" is not to buy an electric glass top in the first place!

I have a 3 year-old gas glass cooktop and I absolutely love it. However, I can can on it, use any kinds of pan, use my favorite cast iron skillets, use woks, etc.

My top still looks new. I don't use a griddle on it, but probably could. I have a large Presto electric griddle which works just fine. That might be an option for those who miss using a griddle.

Carol
11/18/07
how do I remove the water spots from a black cook top stove with damaging it? What product would I use?

Carol

ellen
11/18/07
If you read the threads, you will see that the two most recommended are Maas metal cleaner and the Mr Clean eraser sponge. Good luck.
Beverly
11/21/07
Kenmore Electric Range Model 790-9621
I have a self cleaning oven. I forgot to clean the oven bottom before turning on self cleaning it discolored the bottom. Can I use something to remove the discoloration on the racks and bottom.
Carol in WI
11/26/07
Boy oh boy, sure wish I had known about this site before we bought our GE Profile Double Oven Glass Top Stove. While I do love the ease of cleaning, the need to be extra careful can be a real pain. For example, I was making popcorn in one of those stirring pots when the darned stirer quit stiring. Stupid me, instead of just giving up, I slid the pot back and forth across the burner. I can't believe I was that stupid. Really scratched up that burner. Oh well, at least it was me and not my husband that did it.

Truth be known, I would have really liked a gas cook top with an electric oven, but the cost was way out of line. I had to fight to get this one. My husband thought my parents 35 year old Jennair was good enough. Couldn't even get a cookie sheet in it right.

Has anyone ever used an electric hot plate for a pressure cooker? We want to can some venison and don't want to have to go to a friends house to do so. any suggestions would be appreciated and please email me direct.

I do love the stove though and having a big oven is great.

ellen
11/26/07
Beverly, hope our readers have some ideas, I have not coped with that problem.

Carol, Yes hot plate for pressure cooking and canning and woking is one way around the flat top.

Cindi
11/27/07
I'm the proud owner of a new range with black glass cooktop and I love it. But I've seen references to using a silicon mat on the top to prevent scratches? Does this mean I can use one like a Silpat directly on the glass burner surface to prevent scratches? Even if I have the burner on high? I just wanted to check beforehand so I don't ruin my range!
sandy
11/29/07
Ceramic GE black top stove
Thanks for the read on thIs, I used a pressure pot on my black top stove after 12 years. heard a pop and it had cracked from that burner to the corner. I was fixing to replace it now I know not to use pressure pots on it again as for iron skillets I've used this the entire 12 years with no problem and use pressure sooker too with no problem but finally it cracked maybe it's time to replace
ellen
11/29/07
CINDI, DO NOT USE WGHILE THE BURNER IS ON!!! EVER!!! only use the silicon mats in between uses.

Sandy, you were lucky to get so many years before tye "pop". If you use the pressure cooker ofte, you may want a different type range, there is such a thing as an electiric with closed burners,

chrissy
12/16/07
Hi,

I was making a balsamic barbeque marinade and the vinegar left a lighter round stain on my stainless steel cooktop. Do you have any suggestions for cleaning this? Thanks.

ellen
12/17/07
Just to try the Maas metal polish and some elbow grease.
chris
01/12/08
Hi, my ceramic top on my whirlpool stove is cracked. Is there any way to convert this to the old coil top?
ellen
01/12/08
Hmm. I wonder if a countertop unit would worK? Consult whirlpool directly for fit/ exchangeability.
Steve Karbownik
01/15/08
I have a GE profile slide in convection- top of the line -black

Nothing but problems - top scratches very easily - I use new aluminum pans and fry pans - clean up on a regular basis with proper ceramic cleaner - and use extreme care when using it - the top was replaced three times under warranty - the third top is scratching again - service reps states that this is just cosmetic - I disagree and am fighting with Sears and GE - these are supposed to be tough but do not stand up to any abuse whatsoever- I wish I had of gone another way - also - these black tops show every bit of spillage and are very hard to keep clean.

I use a pressure cooker on it once in a while - why is this a problem? once the pressure cooker is heated we keep the element very low - can anyone explain why this is a problem
Anyway - I would look for alternatives - this technology has a long way to go and there are way too many issues - life has enough hassles without having to worry about your cook top

ellen
01/15/08
The problems with pressure cookers are the size compared to the burner, the varied not always flat bottoms and difficulty with getting them to heat up (people turn them too high)and then to cool down quickly when you reach the correct temp. If you have a system where yours works, good for you!

The problem with the scratches is that the top is class, and as you realize, because the risk is cracking, the scratches provide a weak place for the scratches to start.

Steve Karbownik
01/16/08
Thanks Ellen

I cannot for the life of me understand how this top is getting scratched !!!!!

Do you know if GE is having problems - my feeling is that the top is not tempered properly - anyway I guess I need to keep fighting these people on this.

Also someone mentioned some sort of protective silicone pad - is this an option????

Thanks

ellen
01/16/08
The silicon pads are for protecting the top when it is NOT in use- getting spills and scratches on it in between uses can be a problem.
Steve Karbownik
01/16/08
Ok - thanks

I guess there is no other protection that can be applied

I will just have to keep it clean (with the proper cleaner)

Just one more thing - one of your readers used a product that apparently removed the scratches - are you aware of this product - if so where can I get it

Thanks again

ellen
01/16/08
The tow things that several people have had some luck with are the Mr. Clean cleaning sponges for cleanup, and Maas metal polish (available at Walmart or many hardware stores).
Janiece
01/16/08
I am so glad I found this site, before I did permanent damage to my cooktop.

Two other things that were mentioned here, or
on the the other thread, were Cerama Bryte and Crud Cutter (both available at Home Depot). I also read that if you use a flat edge razor blade use it only on a wet surface and then clean off the residue. I'm going to try it on the "rings" that have been impossible to remove. When we bought the house in 1999 the cooktop had these black marks ringing some of the burners. I don't know what they are from, they don't appear to be cooked on spills. Other than those marks, the cooktop looks like new.

Cary
01/20/08
I left a pot of boiling water on my Ge profile glass top stove and forgot about it. The water boiled away to nothing and now there are marks on the elements that are not coming off. the marks almost seem to be underneath the glass. Any remedies?
ellen
01/20/08
The top has heating elements under the glass. On some brands they are replaceable, on some they are not. In any case to clean the underneath of the top, you have to remove it, which is doable but quite difficult. Sorry there is no easy solution to these problems.
betsy
01/30/08
I have read almost all the above comments, but not 100% sure still if a flat bottomed, seasoned cast iron skillet can be used or not on the ceramic glass. We havent installed ours yet, but i am begining to dread it already after reading all the cons above. Most of my pots/pans will work, but I know I will need to replace several "favorites" O NO!!!!
ellen
01/30/08
A seasoned flatbottom iron skillet will work, but you must be careful not to slide or drag it.
Kathryn
02/01/08
Hi Ellen - Thanks for all this info on glass cooktops. Sadly, I have one and cannot replace it just yet. I was wondering why you recommend against using a heat diffuser? I was told it would help with my pots/pans that do not have a perfectly flat bottom. Some of my pans have the manufacturers logo stamped deeply into the bottom. The bottom of my pasta pot curves up slightly into the pot. These never seem to heat well. The pasta pot in particular is useless - it will not maintain a boil. But I have been using the diffuser for several months now on my largest eye and it seems to help. Nothing bad has happened to stovetop or pot yet. Is it going to hurt my cooktop eventually? The diffuser is a totally flat heavy disc of some kind of metal. Many thanks for your help,
Kathryn
ellen
02/03/08
It sounds like you have the usual problems with your top.

The only reason I say don't use a diffuser is that the manufacturers say don't, and if you are under warranty and it cracks with a diffuser in us, it could void your warranty. If it is out of warranty, then it is up to you, but I would not leave a pot on a diffuser on one of these tops if I were going to be out of the kitchen.

betsy
02/05/08
I posted a note on the "pots & pans sizes" thread. If anyone interested in a NEW , uninstalled Kitchenaid cer/gls cooktop, go to that thread or email me @ bdyounger@comcast.net for details.
If this is not allowed, let me know Ellen!!
Marilyn
02/06/08
I am so glad I found this site Ellen, thanks!!If nothing else, now I know that I haven't abused my Whirlpool ceramic cooktop. It seems like the smoother and prettier they get, the more prone to all these problems. It was good advice to suggest that anyone thinking about a ceramic cooktop find a way to try one out first. Had I known about the dangers I would not have traded in my coils! Has anyone heard of any recalls? Except for the few lucky owners, it seems like all these glass cooktops have the same faults. My sister has an older Kenmore cooktop but not the shiny glass look and hers has stood up much better than my smooth glass one, and she does all the bad things to it!! Thanks again!
betsy
02/12/08
On EBay I have a Kitchenaid 30" NEW glass/ceramic cooktop for sale, warranty until 2011, never installed. If anyone interested just search under : cooktops glass ceramic.
Thanks!! This is a great site, but we just have changed our kitchen remodel plans and wont be using it.
my ebay listing is under name: summerhill4
HAPPY COOKING!
jeremy
02/16/08
Our Maytag black ceramic top stove just has developed some marks on one of the burners. It is like the black coating as been worn away. Any ideas as to why this has happened? Is there any way I can fix it? Thanks
Jessica
02/25/08
This weekend thanks to my dog, my enamel teapot melted onto one of my glasstop burners-(dog jumped up and hit burner on) :( Stove is 2yrs old- (dog is only 1, and may not see 2 if he keeps it up!) JK!
Anyways, after cooling down burner, I picked up teapot and the enamel fused right into glasstop, and when I tried to remove it, big chips of the stovetop came with it... Can not afford new stove...can I safely use other burners...(they are fine) And, what would happen if I were to use damaged burner,,, or rest a hot pan on this burner (burner would be off) please advise....thank you!
signed,,, very depressed dog owner!
ellen
02/25/08
Jeremy, if you read through, you will see it is not very fixable.

Jessica, you can replace just the glass. You can use the other burners. Do not use or put anything on the other burner- you are asking to crack the whole top.

Barbara
02/27/08
Can anyone tell me what causes cloudy areas to appear on a black ceramic cooktop? I have been using the cooktop cleansing cream with a nylon pad-- just like I was told to do. Could I be pressing too hard? Should I just be using paper towels? We just got this range in December!
ellen
02/28/08
You are not doing anything wrong. You can try for replacement since you are still under warranty, but this is a common problem. Try the Mr Clean eraser sponge, your nylon pad may be too coarse.
russ
03/09/08
hi , i have a black with white specks glass top whirlpool range and on 1 of the burners
there is a deep circular stain that will not come off it looks like the specks have burned off or something they are faint , is this a stain? or what.
any help would be appreciated . thanks
ellen
03/10/08
Sorry to tell you this is a chronic defect with these tops, and just about impossible to fix- you will see it discussed on several of the ceramic top threads.
jk8n
03/16/08
Ellen, if only I'd read your repeated warnings against these glass cooktops before I bought a Jennair downdraft. After only a few months, a chip appeared on a back burner that I never use. I was outraged to learn that Jennair's 5 year warranty only covers a crack from a bad thermal sensor! Also, the burner knobs turn with the slightest touch, and, of course, when you're cooking you're brushing against them constantly. This happened to the other back burner with the enamel tea kettle on top (and with the whistle top flipped up). I discovered it only after it boiled out and melted to the glass top. And don't get me started on the constant specialized care required to keep it clean, or the very limited cookware you can use (which excludes most of what I already own).

Recently a friend asked my opinion about whether she should buy a ceramic cooktop. I told her they're wonderful and look great as long as you never cook on them!

I can't afford to replace a practically new and expensive range, but since I plan to move next year, I will take the advice given here and replace the top myself when the house goes on the market - and ban anyone from using it!

Thanks to this list for letting me know that it's not just me. These glass cook tops should come with a warning: "For use only by compulsive cleaners, and those with lots of free time, no kids, and unlimited funds to buy new cookware."

I MISS MY OLD SEALED GAS BURNERS!!

Diane
03/23/08
I have had my black GE radiant downdraft cooktop for two and a half years. I use all of my cookware, although the curved bottoms of some pans may slow down cooking time, and warped bottoms allow the pans to spin around, it is all good. I also use a pressure cooker. I do try to remember that it is glass and will scratch if pan bottoms and glass top are not free of abrasive bits. I accidentally heated an empty teakettle, and fused it right to the surface, causing it to crack when it cooled. My one year warranty was up, but GE will cover "thermal shock" for five years - and the example they use is that of a pot boiling dry.They also cover discoloring or the pattern wearing off. Of course the customer service rep did not volunteer this information when I called. The rep told me that my one year warranty was up, and I said "but it says in the manual that thermal shock is covered", and he said "Oh, ok, the technician will be out next week to replace it." I can tell all of you who want to replace it yourself, that it took the guy about ten minutes tops.
Dottie D
03/23/08
My cooktop has one space where the pattern is wearing off. It still cooks perfectly, but is unsightly. Is there any way it can be resurfaced?
ellen
03/23/08
No, but as the writer just above says, it may be covered for up to 5 years under your warranty.
Jim L
04/19/08
We bought a home with a 7 year old Kitchen Aid glass top range. It has been great for the past 2 years. We cooked for several hours one day for a large gathering and noticed the next day the top was cracked. The repair people insist we dropped something on it, otherwise it would not break. We did not drop anything, so why did it break?
ellen
04/19/08
It is called thermal shock and probably resulted from having all the burners in use with different size pans for hours. You are basically way out of warranty, even for thermal shock; start thinking about a new range.
fran
04/25/08
I purchased a glass top range which came with a griddle. The sales person told me it was for cooking on the glass top. The book just showed a picture of the griddle with a convection rack. This griddle has ridges on the bottom and the convection rack fits under it. I know the griddle is not for the glass top but I don't know how it works in the oven. Why would the griddle come with it's own convection rack.
ellen
04/25/08
Good for you reading the book! With the ridges, iy would be a mess on the top. P am not familiar with this- maybe readers can help.
luna
04/25/08
My ceramic cooktop problems
To Ellen,

After I cleaned my ceramic cooktop today, I found a small surface which has white color comes out in 2mm (width) and 1mm (length). It is not on the element directly but it is so close to one element.

I am not sure it is crack or scratch. I just bought the range 4 months ago. Is that in guarantee? Is that danger? I am so worrying about this problem surface. will become bigger.

ellen
04/26/08
If you bought it new four months ago you should still be in warranty. Call the store where you bought it and ask for a visit.
Nerissa
05/11/08
ceramic cooktop Issues
I have been using my Kenmore Elite Electric Range with the 6-9-12 radiant elements, and suddenly today after I turned off the element, it appeared to be off, but when I came back the element was glowing red!!! Even though the control panel stated it was off and it displayed the 'surface is hot' warning, but despite all of that, the element was glowing RED! I had to turn the range off at the breaker box, in order to sleep, please help!
ellen
05/12/08
You are not crazy. It has a sensor, which has clearly died. You need a repairman!
Jane Rockwell
05/17/08
Revere Ware that has melted the material between
I put potatoes on to cook in my revere ware pan. They went dry and the potatoes burned SLIGHTLY. My husband came to the kitchen and took the pan off the burner. The bottom layer came off and the "between" layer had melted and splatered all over the kitchen floor, (like fire works) burning several holes in it. This set of Revere Ware was a gift before we were married and has been used for over 53 years. This is the second pan that the middle layer has melted on. My question ---- Should I discontinue using the other pots? Will this continue to happen? What do you recommend I do? I am so thankful that no one was injuried when this happend.
ellen
05/17/08
Copper bottoma are the problem. You can use the new stainless ones.
Lana
06/06/08
My set is the 17 piece Farberware Classic. Stainless Steel with Aluminum CORE....is that OK?
ellen
06/06/08
Has been used successfully by other readers.
margie
06/06/08
Please somebody tell me I did not make a mistake purchasing my GE Profile Glass Top stove. So far, I am enjoying it, but after reading some of these blogs I am a bit afraid I made a mistake.
Brad
06/06/08
No Margie, you didn't make a mistake. If you follow the directions, have the proper cookware, and use the cleaning cream after EVERY use, there's no need to worry.

I see a lot of people using smoothtops are either careless cooks, don't have the right cookware, or simply skipping the daily cleaning routine of the cooktop. Also, sugary spills or any type of high sugar foods like fudge, icing, jam, honey, etc, needs to be wiped up IMMEDIATELY to avoid damaging the glass. Once the spillover has become a hardened resin, it will be virtually impossible to remove, and will likely damage or pit the glass when you try and scrape it off. Other than that small caveat, I've had no problems. Unless you're really into making a lot of candies or confections, I wouldn't lose any sleep over it. Enjoy your new range, but treat it with it care!

ellen
06/07/08
And don't6 store or hang anything above it (clock, pans, cans, etc) that could chip or crack it if it drops, and do not lend it to a careless housesitter...
Donna Johnson
06/09/08
I was making a sauce for a rhubarb dessert and the pan with sugar, water, and cornstarch boiled over. After it cooled, I am unable to get it all over. Is it possible that this could have permanently damaged the surface of this burner. It almost appears pitted. Can I used some chemical to dissolve this buildup since it is not reacting to scrubbing or a razor blade?
ellen
06/10/08
Yes. For some reason, sugary spills are particularly destructive. I recommend that you wipe them up just as soon as they are cool enough to touch, not wait until they cool. You can try dishtowels soaked in white vinegar placed overnight, but don't hold your breath, particularly if you have used/reheated the burner since it happened.
Brad
06/10/08
Ellen,

I don't think it's the actual sugar that causes the problem, I think it's due to the fact that once the sugar dries, it's like a glue that bonds to the glass. Anyone's who worked with sugary deposits--glasstop or not--will tell you they are a bugger to clean off...

Deborah
06/29/08
Ellen, I have had my Fridgidaire radiant top range for a year and a half and I LOVE IT! It does get much hotter than my previous electric range and I had to learn how to cook all over again. But I havn't had any problems with it. Most of my cookware is heavy gauge stainless steel, but I do use 2 aluminum pressure cookers on it and have not experienced any of the problems mentioned above. If there are any spills after using, I allow the cooktop to completely cool, then clean immediately with glass cooktop cleaner.{Bon Ami powder also works}. I never allow burnt on food to remain on the stove and it only takes a few minutes to clean. My stove still looks as good as it did the day it was installed. I have prepared many large meals on it and I cook every day. It is best not to pre-heat pans as they can get hotter than usual without food in them. I wouldn't have any other kind of cooktop.
Karen
06/30/08
Wow!

I'm a gourmet cook, and have coveted these easy-clean ranges for years, but wasn't able to afford one.

Thanks to this website, I realize this is another thing like caviar, scotch, escargot and a host of other things, that when I find out more about them, I find that poverty isn't all bad.

I like to minimize work when possible, but I'll never be so lazy as to put up with all the negative and limiting factors of these ceramic topped stoves.

Get a hot plate to cook as you like, indeed! Ridiculous that one should pay extra to have to resort to college dorm tactics.

I'm certainly glad this negative experience was vicarious. Thanks for saving me a lot of hard-earned money.

barb
06/30/08
grease fire melted paint
I have a new duel-fuel gas top fridgidaire stove. My son had a little fire with some grease and the paint melted on the outside ridge of the cook top. Is there any way to repair this?
ellen
06/30/08
Auto shops sell a paint good to 600 degrees, good to paint engines. Don't even TRY to touch up with regular craft-type paints.

Today I also had an email from another ceramic top mom whose son messed up her top. If you have family members who want to cook cook on these tops, and you value their appearance, you have to TEACH them how to use it and clean it.

Jenna
07/05/08
Hello, and thank you for this information! I have been cooking on a black glass-top stove for about 1.5 years. Due to some health concerns, I am thinking about replacing my non-stick pans with cast iron. I understand that as long as the bottom is completely flat, you think this would be fine (as long as I don't move the pan, and I keep the bottom of the pan clean and rust-free)? But, could the weight be a problem? The pan I am considering is 12-inches diameter and 3.25-inches deep -- it weighs 15 lbs (and I'm not sure if that weight includes the cast-iron lid). What do you think? Also, I'll have to order the pan; are they generally flat when new (and warp with age/abuse)?
ellen
07/05/08
The cast iron-ness or the weight are not the big issues, they are OK, but the size and shape must be considered.

Do you have a 10 or preferably 11 inch burner? The pot/pan bottom should be not more than 1 inch larger than the burner for best operation.

Some cast iron pans are cast with a ring around the bottom, only about 1/8 of an inch, but enough to make them useless on these tops. They usually warp because of overheating/ cooking dry, or from dropping.

Jenna
07/05/08
Thank you! I do have an 11-inch burner, and I will find out if the bottom of the pan is flat. If it IS, is it okay to heat the pan on high, just to prepare to sear something? (I understand that forgetting about the pan can lead to problems...) And I've read that cast iron can cause discoloration of the cooktop. Is that due to rust or moving the pan, or something else? I appreciate your help!
ellen
07/06/08
No one I know of recommends heating these burners above medium high, or EVER heating an empty pan. I have only seen them used on black cooktops, so I can't speakl to discoloration.
guillermina
07/07/08
Frigidarie Classic Series Glass Top
Dear Ellen,
There seems to be a crack on the top of the glass is it safe to use the stove? The crack is near the burner.I would appreciate your help...Thank You.
ellen
07/07/08
It WILL crack all the way and eventually have to have the top replaced. In the meantime, do not use the affected burner and do not spill any liquid in or around the crack. Although the manufacturer does not recommend using any burner on a cracked top, I have seem it done often- just NOT the affected burners.
Bonnie
07/08/08
I had rhubarb boil over on my ceramic cooktopand of course it burned on before I could get it cleaned up as element too hot. How can I remove this safely from my stovetop? Please respond ASAP. Thank-you
ellen
07/08/08
First, cover overnight with a wet dish towel with white vinegar and try your regular cleaning with a new razor blade when it softens up. If that is not sufficient, turn it to the VERY LOWEST heat and let the heat soften, then turn off and carefully scrape all you can get. It may take several rounds.

DON'T heat/ cook on the burner till you do your clean-up.

Yvette
07/10/08
Hi Ellen. I just chipped/cracked me Jenn Air smooth cooktop. It is right under the name on the bottom. It is mostly chipped and has fine crushed glass, but it also has a small crack. I am afraid to use this in fear it will crack completely. I read these posts and will try the epoxy. My question is, will the epoxy keep the crack from spreading? Replacement won't happen, my hubby is upset with me.
ellen
07/11/08
Yvette, replacement will happen; eventually, or you will just get to stop cooking when the top cracks! Sorry for the trouble, but this is a known risk with these tops and to get upset about it is a waste of energy. Be sure to vacuum out all the dust/chips before trying any repair.

Just use it until it cracks all the way, not using any burner at/ near the crack and NOT SETTING ANY HOT DISHES OR PANS ON OR NEAR THE CRACK.

Joanna
07/14/08
GE Profile: the word from the experts
I just purchased a GE Profile radiant range. It wasn't until I had the unit home that I discovered the recommendation about using flat bottomed pots. I called the GE Customer Service department and asked about this recommendation. It took three people before I could get an answer. No one seemed to know anything about this! In the end, I was assured that the flat bottomed pot recommendation is just that, a recommendation, and it's only to ensure even heating. I was told that ridged pots will not harm the stove, and using them will not void the warranty. Perhaps the older models do not have the "temperature limiter", which turns the burner off automatically when the glass gets too hot?
ellen
07/14/08
Joanna, my experience is that the non-flat pans do not heat evenly or quickly, are harder to adjust the heat on, and do not trigger the temperature limiter as well. It may not void the warranty, but it does add to the already ample headache potential.
Heidi
07/23/08
I purchased an LG black glass cooktop stove last year in September. I finally got the hang of using it. I recently purchased a 10" cast iron skillet because I've always wanted one. I've used it several times and love it. However, last Sunday I used it to cook chicken on the big burner. I put the lid on the pan to let the chicken cook. When I took the lid off, moisture and some grease dripped off and underneath the pan on the hot burner. When the stove cooled, I used the CB cleaner to get off the grease and burned on food. But now I have a cloudy ring on that burner. When I run my hand over it, it is perfectly smooth to the touch. When I use the CB and pad, it feels like there is something there. I tried scraping it with the scraper but nothing came off. I have scrubbed and scrubbed. It sort of looks like it might be fading. I went back to Home Depot to talk to the salesman and he said it sounded like it just needed to be cleaned. Is the burner damaged? My owner's manual didn't say anything about not using cast iron, just that cookware had to be flat. Does writing on the bottom count? I have used this pan on another burner and had no problem. I don't scoot the pans across the stove so there aren't scratches, just the cloudy ring. Can I use my stove?
ellen
07/23/08
This fading has happened to other readers. Yes, you can use the stove. It may not be fixable.
jimmy nickle
07/24/08
I hate my smooth cook top. We recieved it as a wedding gift. It looks awesome, but we cook a lot of home made meals that require some time and it is not ideal. It boils water faster than anything I've ever had, which is great. I would much rather prefer gas. Next time you go out to eat in a restaraunt with an open kitchen check out what they are using.
Brad
07/25/08
Jimmy,

You're entitled to your opinion, but my smoothtop has outperformed MANY a gas range that I've ever used. Gas is fine for restaurants, but not necessary for domestic use. Besides being dirty, I also found gas ranges are terrible at simmering and can't boil beans... Trust me, I cooked on a $6000 Viking and found it to be the biggest disappointment!

For what it's worth, Consumer Reports advises to steer clear of those "pro" ranges. They aren't what they're cracked up to be... Interestingly enough, in test after test, year after year, electric ranges always came out on top of their testing scores... Maybe you received a defective stove? I cook from scratch too, using all sorts of different pots/pans, and I've never encountered a problem... I have to admit, smoothtops aren't for everyone, especially careless cooks or those with cheap cookware... That stuff is no good on these stoves.

Sorry you're dissatisfied...

Brad
07/25/08
Heidi,

Sounds like you've got the infamous "hard water" stain that plagues many smoothtop users in hard water locations. I've got a water softener here, so these were never an issue for me. Did you try using some vinegar? Soak a paper towel with pure vinegar, and let it sit on the stain for about an hour. If that doesn't do the job, go and get the blue 3M NO SCRATCH scrub pad, and some Cerama-Bryte or Weiman's cooktop creme. It might take a lot of elbow grease, but it SHOULD come out unless the glass has been mysteriously damaged in some way...

I've used cast-iron skillets on my Frigidaire without any issues. As long as it's flat-bottomed, no ridges or embossed designs, it shouldn't present any problem. Also, make sure the bottom is CLEAN and not gummed-up with grease or oil. Just be careful to not move the pan around much once you've set it down on the cooking zone. Let me know if this solution works for you...

Kim
08/04/08
I have a glass top stove. Yesterday out of nowhere there was a huge crack across it after cooking noodles. I had not noticed it before hand and doubt I could have missed it. The worst part of the crack however is in between two burners as if something fell there, but it didnt. The crack through front burner and back are hairline type crack and it goes completely from front to back of stove. The part that is worst is in between and actually raised up some as if something dropped there.

I am trying to figure out if this could have been caused by heat. The pot I was using I had used before but it does have upraised squares on bottom of pot. Is it likely there was already a hairline crack and then it got worse? But why the big impact looking spot where nothing was?

Baffled

ellen
08/04/08
Not a flat pot and bigger than the burner by a lot? This can cause a spontaneous crack, it is called thermal shock and some manufacturers cover it for replacement for up to 5 years, but it does not say so in the consumer booklet.

The "impact spot" is the center of the heat fracture. DO NOT CALL IT THIS WHEN YOU ARE TRYING FOR A REPLACEMENT OR THEY WILL ASSUME YOU DID DROP SOMETHING, which is NOT covered.

DO NOT use any burner which has any cracking across it.

julie
09/04/08
I am so glad to find this website. My ceramic cooktop (GE profile)was installed in May and has me baffled and ticked off. First, despite spending 100s of dollars on all new calphalon pans, and being so careful never to slide pans, I am getting numerous scratches.

Second, two of my burners (same side) have cloudy areas, with "ghosted" images of prior spills (that did clean up) The spills were boiling over of pasta, and milk. I wipe spills up right away, and clean with Ceramabrite after each use. (yes, I am a rules oriented person) Tech was just here, and had no explanation for either scratches or cloudy problem which he claimed "never to have seen before". He is getting a replacement top for me. But I do not know what else to do to prevent this happening again so...

Anyone had the cloudy and "ghosting" problem, and most importantly know what causes it and how to prevent it?

Any advice on how to prevent scratches? I will say that despite some of my expensive pans sarting out flat, with heat, the bigger ones bow a bit - was calphalon a poor choice even though it says it works for these tops?

Thanks-- I am really frustrated, and even the prospect of a new top (after only 4 mos) has not eased my worry about this.

ellen
09/04/08
This ghosting is discussed on all the threads about these tops. Yes, pans that warp with heat are a problem on these tops- you could try a lower heat- I NEVER turn them above medium high when I am forced to use them.

You got lucky with the new top. Not all sellers will replace. Pet them well and be sure to have the extended warranty.

John
09/07/08
I was replacing the vent fan with a microwave above our Maytag ceramic/glass stove top which has been cover with plastic trash bags for protection. One of the burners accidently was turned on and the plastic trash bag partially melted on the burner. How can the plastic be removed or the cook top cleaned without destroying my wife's beloved cook top?
Joan
09/07/08
Was looking for advice on using cast iron on cooktop. Sounds risky. I have had the stove for 4.5 years, and the top still looks great. It is a Schott ceran from Whirlpool.
I did have to replace my Revereware with Cuisinart stainless. The set was only $130, and there are often open stock pieces for sale in TJ Max. I also use the non-stick fry pan with no problem. I did melt a plastic bag on the stove, but was able to clean it with a plastic scraper and cooktap cleaner. I always clean the top after every use, usually just with soap and water. I think it's easier to clean than other stoves - no places for grease to accumulate, or drip trays to remove.
The top is not solid black - it is a flecked pattern, so maybe that is less problematic for discoloration issues.
I much prefer the ceramic cooktop to the old style electric range - heat control is much more sensitive, and cooking is a lot faster.
ellen
09/08/08
John, glad your stove has worked for you. As advised elsewhere on the threads, equip yourself with a new scraper or razor blade, turn the burner to the lowest possible heat just long enough to soften the plastic, turn of, and carefully scrape until it is clean or cools down. Repeat as often as needed until clean.

Joan, cast iron is fine if it is perfectly flat bottom and clean on the outside, and you remember NOT to slide it around, as the heavier weight can contribute to scratching.

Allison K Mulgrew
09/15/08
Hi Ellen. Here's my question/dilema..I want to start canning fruits and vegtables (to make jellies/jams, etc.) but my mom has a glass/ceramic stove top. In all my googling I read that the best way to do this is a water bath canning method but then I can't find any pots that will work without my mom killing me for ruining her stove.... Please help!!!!! Thank you!
allie :)
ellen
09/15/08
Buy a hotplate.

Waterbath is not safe for most vegetables and some fruits, you need a pressure cooker for these. It is OK for many jams and jellies.

Ken Greby
09/18/08
I have a Whirlpool stove, Model RF364PXPQ1, with 4-burner Ceran surface.

I badly cracked the surface through one of the heating areas by leaving an unattended teapot on it. The whole top will need to be replaced by me (it's in a rental) eventually.

I don't use the cracked area, just the other three.

How long can I continue this? Is there an electrocution risk for liquids penetrating the cracked top? Any idea on replacement costs for this model?

Thanks much--
Ken.

ellen
09/18/08
The replacement runs 2/300 to way up depending on who installs it and the cost of the top itself. You might be better off just to buy it at the end of the contract and donate it for a tax write off to a local charity.

Yes it is important not to get any liquids down the top cracks and not to use the cracked area. Readers have continued to use the unaffected burners for a long time...

Ken Greby
09/18/08
Ellen--

Thanks much for the info.

Ken.

faith canali
09/26/08
I have a crack on my front burner that is now going to the back burner..my stove is 4 years old. I have been cooking on this for at least 4 months now. Why aren't you supposed to?
ellen
09/27/08
Because when you cook on the cracked burner it tends to spread to the adjacent burner and because boil-overs/ spills that get under the glass can ruin ALL the burners.
faith
09/27/08
your right Ellen,

I ordered the part on repair.com. it was only 215 plus 2nd day shipping. Is it hard to install?

ellen
09/27/08
On one of the threads there is an instruction from someone who did it. Different brands vary, be sure to UNPLUG the stove before you do the job.
ellen
09/27/08
Here is a website to help:
forums.partselect.com/
Go to the range repair section.
faith
09/29/08
repairclinic.com This is the best site!
faith
09/29/08
my brand is a maytag..it looks rather easy. My daughter is going to help me put it in.
faithy
09/30/08
my oven door is discolored the top part from using the self cleaning oven..any suggestions on how to clean it?

Thanks:) and is soft scrub ok to use on glass top

ellen
09/30/08
Don't know, and no, soft scrub sometimes has larger particles of scouring powder which can scratch the top.
Karyn
10/08/08
ceramic cooktop base under gas burners
I got rid of my electric ceramic cooktop stove after only a couple of years because I hated cleaning it - LOTS of elbow grease that still left faint shadows on the cooktop (it never looked completely clean no matter how hard I tried). I switched over to gas (which I love!) however, due to configuration issues, and......unbeknownst to me, I ordered and got a gas burner stove with a ceramic base - yuk! Now I'm back to really having to use elbow grease to get this thing clean - I feel like I'm waxing a car. Have there been any new developments or products to make this job easier?
karen
10/12/08
i have a kitchen aid glass cook top and was looking to buy a pressure cooker. while researching pressure cookers, i came across a line that said not to be used on glass/flat top surfaces. does this translate that i can not use a pressure cooker (t-fal sensor 2) on my cooktop? thanks.
ellen
10/13/08
Yes, they arenot recommended, the reasons are discussed in the variousceramic cooktop threads.
cathy
10/22/08
What are the threads that you mention?
Amy
10/22/08
After cooking with sugar I noticed several pits on my glass cook top. Is is safe to continue using the burner? Will it eventually crack? Thanks for your time.
Yan
11/08/08
My glass ceramic cooktop has been used for aboout 8 years. Currently I noticed that the part of the sealant aroud the glass (actually between the glass and the stainless steel frame) is broken. Can I use the silicone sealant to repair it? Is there any specific sealant for the cooktop?
ellen
11/09/08
You need a heat resistant sealant. heck out your automotive store.
Naomi
11/23/08
I am looking for a stove top cover for my glass ceramic cook top, so I can use it for extra counter top space. I see them for gas and electric, but have not seen one ofr the Glass Ceramic Glass top stoves. Anyone know of where I could purchase one?
viola
11/27/08
I'm searching for a heat diffuser to use on a glass ceramic stovetop. I have Le Creuset pots and also soapstone pot and soapstone pan. Le Creuset works just fine on my glass ceramic stovetop but I hesitate to use soapstone pot and pan because I need a diffuser. I found a copper heat diffuser but I have heard that it's not ok to use copper on a glass ceramic stovetop. The manufacturer (of the copper diffuser) claims that it won' t harm the stovetop. I am totally confused. HELP!
ellen
11/27/08
Naomi, you are not the first person looking for this, and nobody had one yet. I have put a big cutting board on it as a temp cover.

Viola, I NEVER use diffusers on these stoves. I have seen a copper bottom revere pot fuse to a burner...

Viola
11/27/08
Thank you, Ellen!
Here's another question:
is it OK to use the soapstone pan which is much larger in diameter than any of four burners?
It is also said that the soapstone pan " to be used ONLY in the oven or on the STOVETOP WITH A DIFFUSER".
ellen
11/27/08
If you use a pan much bigger than the burner, you risk cracking the top. The diffuser is used for a regular stove to protect the very large pan from getting way too hot in one place over the heating element and splitting.
Donna
11/30/08
my 14 year old daughter was cooking marshmellow on my fisher and paykel ceramic glass cooktop it has black glass she left the mixture of sugar, water and gelatine on the stove and let it boil over it burnt on to the cook top so i used the scrapper to get most of it of but now have a bubbly ridge effect not deep though not that it matters i guess can anyone give me any ideas or solutions on how to fix it i am desperate this is in a new home
ellen
11/30/08
Oh, I am sorry for you and yor daughter! Hot sugar is about the worst on these tops, and does cause permanent changes on the glass, especially if the burner is used again before every bit is off the top. None of my readers have had any luck with this. If you read up this thread, there is info on replacing the glass- it is about the only option.

In the meantime, use this burner as little as possible and never above medium to medium high heat, to avoid cracking the top.

Victoria
12/08/08
my daughter has a glass top black ceramic stove, I put a small pan of water on to boil and forgot it, when I remembered all the water was gone and when taking the pan up all the coating came off with the pan is there any way to repair this?
ellen
12/08/08
I am so sorry to tell you that the only choice besides leaving it as is, is to replace the wholw glass sheet.
photo_chick
12/10/08
I've been cooking on a ceramic cook top for 8 years now. I come here and find all these thing's I'm not supposed to do that I've been doing... but the only problem I'm just now having is one small spot on it where my beloved scooted the pizza stone on it.

I use cheap cookware from Walmart.. I've found it heats the best. I used to use Tfal and a few other higher end pots on it and they never work well. I use cast iron on it all the time, as long as you don't scoot it your good.

I've treated it horrible badly when it comes to cleaning... my tool of choice is a magic eraser and it works great. No scratches, no discoloration, no damage to the cooktop.

I've melted plastic, sugar and many other things on this thing.. and it's still working and looking great for me. No stains form these things. I've never boiled a pot dry on it though... so I can't attest to that.

I totally understand the reasons professional cooks don't use them, they are not as accurate to control the heat as a gas stove, but they are as good as any electric I've used. For the average housewife who is cooking for her family they are wonderful in my book. Just use a little common sense and don't scoot a pizza stone across it.

mollymom
12/22/08
I have a ceramic top on my GE stove and would like to know if it's okay to use a preseasoned iron steamer with porcelin inside and out?
Laura
12/23/08
I have a brand new Whirlpool stove. We've used it 3 times. I'm noticing that there seem to be places where the black is coming off...it's not like a stain from food, it's more like the color is dissolving? I use Calphalon Hard Anonized pans. In our last house, I have a glass stove as well and these pans never caused any problems. What's going on?
ellen
12/23/08
Different brand of stove, different water with different minerals. Disappearing color is one of the most common complaints on ALL the ceramic cook top threads. Read 'em and weep.
pam
12/28/08
just purchased a used GE Profile ceramic top that already had a big crack in it. I did not know much about this before and was told it was still ok to use by the seller.
I'll use the non-cracked area for awhile before I would consider buying a new top. This site has been VERY informative.
Jenny
12/29/08
A teakettle was left on and burned itself dry. It appears to have burnt into the burner leaving what appears to be small pits in the burner (approximately a millimeter deep). Can the burner still be safely used?
ellen
12/29/08
Oh, Jenny, that is disappointing! You can use this burner, but the less you use it, the less likely the top is to crack. I would never turn it above medium; one of the things that happens when the burner overheats is that the thermostat can be affected.
Lisa
12/30/08
Help we are so confused. Just installed a FCI electric cooktop with the Schott ceran top and have no idea what kind of pans to buy. We don't cook alot, I just thought the stove was pretty and I love the fact it has no knobs, only touch keys. Now I'm a little freaked out by all of the blogs. If anybody has any pan suggestions, please be specific-name brands and styles. We just spent 2 hours looking and hearing spiels from sales associates-I don't even know what language they were speaking. We are tired of eating out and want to use our new stove. Thank you!!
ellen
12/30/08
Lisa, the Schott glass seems to be a better top than most brands. You just need a perfectly flat bottom pan that won't warp when heating. Several brands are discussed and recommended in these threads.
Donna
01/14/09
ceramic cooktop cracked
I have a lightly used glass cooktop range that my tenant reported to be cracked. The range is 6 years old - but most years the place was empty for 8 months a year. Could this crack have been a natural event or do these cracks generally come from abuse, accident, or dropped items?
ellen
01/14/09
Donna, as you will see if you look at the several threads, these definitely can occur spontaneously, without any error on the cook's part. It is also easy for folks who are not used to them to make mistakes, they really are different from regular stove tops. If I had a rental property, I definitely would NOT put a smooth top range in. If concerned about cleanup, consider a closed element electric.
Hammer
01/16/09
I have a cermic cooktop & I was boiling water & let the pan go dry making a very black ring on the cooktop. I was boiling water in a pan with a copper bottom. I tried to clean as much as possible off with cermic cleaner & razor blade but it seems to not working. Can anyone help?
Barb
01/16/09
I'd like to know what brand of stove photo-chick has. Long ago I had a ceramic top that could take a beating. It came with the house and I can't remember what it was. These newer ones are too fragile. The only thing I had happen to that one was that I put an empty glass pot on the hot stovetop and it exploded. I just got a Kenmore and I can tell it is not nearly as sturdy.
ellen
01/17/09
Hammer, that is the biggest risk of the copper bottom pots. Turn it on the very lowest heat and keep scraping. Barb, yes, folks who write "you dummy" messages tell us a lot about the state of their own hearts.
char
01/17/09
does it damage the oven in my kitchen stove by turning it on to '200 degrees' & running it empty? We've had some bitterly cold nights lately & I do this to help the kitchen sink water pipes from freezing.
ellen
01/20/09
It is much less expensive and easier on the oven to run a small space heater in front of the opened sink cabinet.
Karen
01/30/09
I have ruined my good porcelain stockpot and dutch oven trying to simmer on my glass cooktop (came with the house.) Is there a particular diffuser that works best on this (bleeped) cooktop? I'm ready to just invest in some 8 & 12 quart double-boilers for simmering stews & such.

Also, for Char & others worried about pipes freezing (especially when the power goes out): heat some bricks in the fireplace, wrap in cloth or put in buckets or pans & place near pipes. My dad suggested this when my power was out - it was how they kept their feet warm before cars had heaters!

ellen
01/31/09
NO!!! Diffusers make the ceramic cook tops completely crazy- ruin the thermostats. Keep the heat below medium high for enamel pans.
NewUserCeramicCooktp
02/01/09
I have a Black GE Ceramic cooktop.

For some of those stains that appear to be within the surface of the cooktop:

Try a regular disposable white plastic knife.

Hold firmly with both hands.

Use small short motions.

Takes a lot of wrist and elbow action.

It's a slow process, but it worked for me.

I was afraid that anything else would scratch.

I've learned alot from this forum and I am glad to know that I can try a razor blade if the plastic knife doesn't work.

Frustrated
02/18/09
Spontaneous crack
The other night I heard a pop that sounded like glass snapping. Went into the kitchen, didn't see anything glaringly broken so thought nothing of it. Found out last night that it was my stovetop! The burners weren't used that night and nothing dropped on it.... it literally cracked on its own in an empty kitchen. What makes this happen? Also, is it safe to use the stove (have guests coming over) and of course not the burners? Can you replace the entire top of the stove (is it one piece?) or do we have to get new individual elements for under the glass? ugh
Barb
02/18/09
Oh boy, I've heard this story before. I read on a repair site that sometimes there will be a tiny crack from something dropping on it or hitting against it and it causes stress. It can also happen to glass in the oven door. If the door shuts fast or hard it can cause a minute crack you would never see or even know was there. It causes stress in that area. After awhile it just can break ( or in the case of the oven door, explode). If you search online for repairs for the type of stove you have, you can ask someone. If you just need a stovetop, I am pretty sure it is just one piece.
ellen
02/19/09
Most of the ceramic top stoves have 4-5 individual, thermostatically controlled burners under a single ceramic top. On most brands, any one of these (burners or top) can fail and can be replaced individually.

Several handy readers have described replacing some of the tops themselves. BE SURE THE STOVE IS COMPLETELY UNPLUGGED FROM THE WALL, not just turned off.

Yes, you can use the oven while the top is out of commission.

Dave
02/19/09
We got a GE Profile black glass cooktop a week ago.

Three issues: using Cerama-Bryte with their yellow pad left a dull spot on the burner area. I called CB and after explaining HOW I cleaned the area, the fellow thought it MIGHT be a defective batch of CB. He suggested cleaning with soap/water, dry, and clean with another bottle of CB that I had yet to open. I did what he said, but used a paper towel instead of the sponge, pressed far less hard than before, used a circular motion, and wiped til the haze disappeared. The dull area was slightly diminished (it's only noticeable with the overhead Halogen lights in the range hood turned on).

It's very difficult to prevent pot/pan movement. When stirring/flipping, the pot/pan tends to move like it's on ice. After one week, we have a few small scratches and two pits in the surface. No sugary foods have been prepared on the stove. No bad boilovers. It just seems like the surface isn't all that tough.

We got black because my wife had white years ago and claims that they can become discolored more readily than the black. In any case, the shiny black shows every speck of dust. sigh.

I can only wonder what shape this thing will be in, a year or two from now.

oh, besides CB, I have liquid Barkeepers Friend on hand. BF seems to me, to be more difficult to remove, than CB.

All in all, the black glass top seems awfully fussy. On a positive note, the evenness of heat is superior to our previous range, an electric Kitchen Aid. It was a battle keeping it's stainless top spotless, and the reflectors...well, we replaced them several times. They looked ok for about a week or so. :)

ellen
02/19/09
Sounds like you are getting about par for the course. With things like barkeep's friend, you have to be VERY careful to completely rinse it after cleaning.

The moving pans really do suggest that they are slightly warped once heated./ Check this out with a metal or metal edge ruler on the hot bottom.

Barb
02/19/09
Dave, my new pans that are not warped also move, skate across the top of my new black glasstop range. They all check out okay with the ruler test,and food cooks evenly; but they still move quite a bit. I think the top is just so slick! As far as cleaning, we got a couple of scratches, but with repeated cleaning ( or waxing as I like to say) they weren't as noticeable. Use that cleaner every day and it kind of builds up a protective coating. Once it is cleaned, I use a magic cloth to rub out all of the smudges and it will pick up all dust too. I have a Kenmore, but I think GE's glass top is supposed to be better quality.
Bruce
02/19/09
Dave,

You realize you have to BUFF out the CB after it has dried to a haze? Use a paper towel or microfiber cloth and buff it out as you would if you were buffing off your car. THE CB is designed to clean AND protect the surface, but it must not be left on WITHOUT buffing it off first!

As for the strength of the glass, ceran is a mechanically VERY strong material. It would literally have to take a blunt hit from a sharp or heavy object to destroy it. The ONLY other way it can crack is if the glass was somehow defective. Highly unlikely, but not unheard of. Scratches are usually the result of salt being spilled unto the cooktop, or dirty pots/pans. "Shaking" your cookware or sliding it back and forth across the surface(a bad habit we developed from our coil-element days) can also scratch and mar the cooktop.

For what it's worth, my Frigidaire smoothtop is going on over a year old now. Still look and performs brand new as the day it was delivered...

Ron
02/20/09
We have a Maytag electric stove with a black glass ceramic top. I purchased online Amish popcorn and popcorn popper. Aluminum popper which literally fused to stove top and I can not get off. Any suggestions other than replacement. Cannot wait to go back to gas as this would never happen on a conventional gas top. Very poor choice of tops on our part.
Bruce
02/20/09
Ron,

I find cooking popcorn on *ANY* type of range --gas or electric-- leaves a lot to be desired. Stick with the microwave for popcorn, or use an air-popper.

As far as getting the aluminum off the cooktop, the scraper, some Cerama Bryte, a lot of elbow grease and a LOT of care and patience, is the right course of action. If that doesn't work, the only solution is replacing the top. BTW, popcorn that comes in those ready-to-use aluminum poppers carry specific warnings to NOT use them on ceramic cooktops...

ellen
02/20/09
Also, set the burner on the lowest possible heat and let the mess warm up before you try to scrape it.
Dave
02/21/09
Bruce, yup, I know about buffing the CB. I use a clean paper towel to remove the haze. The problem I encountered is that there is a permanent hazy spot where I concentrated my cleaning efforts with the CB and their yellow pad.

thanks to all who responded.

Dave

dan
02/23/09
I have a Kenmore Elite black glass cooktop and for the most part it is great! But, I have one problem that I can't figure out. I have had it for a year and 4 different times now it starts making a sizzling noise from inside the unit. It sounds like water sizzling. The noise lasts about a day on and off every couple minutes, then it disappears. I have not spilled anything on it or had any boil overs, just basic cooking when it occurs. Any ideas or theories???
Nalisnusa
02/24/09
New to this forum
Hey, I am new to this forum, I am from the US and love figure skating.
sharon
02/25/09
Can I put a tempered glass acroo top top of the cermaic stove top, including the shoulder? The temp glass will be about 1/2" from ceramic surface. I want to protect the stove top.
Thanks, Sharon Delray Beach, Fl
LISA
02/26/09
I was watching a TV progam and heard something about take a lid off a hot pan and setting on a ceramic cooktop, causes problems. Let when you go to pick it up, it blows a hole in the stove. I can't find any information. Does anyone know anything about it?

Thanks for your help

LISA
02/26/09
if I could spell, someone might be able to help.

Like when you go to pick it up, it blows a hole in the stove.

Barb
02/26/09
Yes, you can't put a lid on the stovetop. Something about the lid will create a vacuum and gets stuck on the stovetop. when you force it off, the stovetop will crack. this is the case with glass lids. I do not know about any other kind.
The Australians
03/02/09
Hi - I've just read over the whole thread, and have what may be an entirely different problem...

The problem is that only 1 of the 4 burners works normally, the other 3 only provide very high heat - glowing red, whatever heat setting they are actually set on. For them, it's boil or nothing.

It's a westinghouse black top stove, and we're very careful w/ cleaning and pan size now, but didn't used to be.

Anyone had this problem? Do we have to buy new?

ellen
03/02/09
The burners are separate from the top. Each has an individual thermostatic control. It sounds like you have 3 that need to be replaced.
Bruce
03/02/09
I'll bet money on the switch. I've replaced so many of these darn things over the years. The technical term is "infinite heat switch". They do go bad after awhile as they tend to run hot. Call the manufacturer, or go to repairclinic.com and give them your model number. It's a very simple repair, about 10-15 minutes. Just make sure the range is unplugged before attempting to replace the switch. Do not forget this step. 240 volts can be lethal!

Let me know if that solves your problem, and feel free to ask me.

hot_gospeler
03/22/09
I have a new GE cooktop and there are parts of the surface that are transparent. I can see areas of red crosshatch next to the large burner and in the corner. Should the cooktop have transparent areas? Is this a defect that can affect the longevity of the cooktop? thanks
ellen
03/22/09
I have never heard of transparent spots. Check with your seller.
Bruce
03/22/09
Not a defect, strictly a cosmetic issue that most likely happened during the manufacturing process. Unless the glass is cracked or otherwise physically damaged in someway, I wouldn't worry about it. Chances are it's perfectly fine.

If it does cause you concern, give GE a shout and explain to them your dilemma. They may indeed determine the glass is defective and send out a replacement.

Good luck!

Todd
04/02/09
Well, for my kitchen remodeling, I had done a little range research and last night I had purchased a GE Profile ceramic top slide in, and today I was just doing a little extra research after the fact and discovered this site. In the store I was a little wary about some of the requirements for the glass top... seemed like too much fuss, but I figured it would be easy to clean and I'd be careful about the rest.

Anyway, after finding and reading through (most of) this thread today I realized I don't want something that you have to be so careful with. I hate high-maintenance, fragile things anyway, and I love my seasoned cast iron frying pans. So I went back this evening and changed my order to the GE Profile Dual-Fuel model instead. A little more cost, and I'll have to get extra gas lines run to my island (already have gas to the house), but I already know how to cook on gas and I don't want to sink all these thousands into the remodeling and be irritated at how ginger and super-attentive I'll have to be everytime I cook... just to save a few hundred dollars and try something new.

I feel so much better. Even with the extra cost... That little nagging feeling I had in the store after buying the ceramic top... I'm certain now it would have grown into full blown rage at some point after buying new cookware and using that thing for a while.

For those of you who love ceramics, you're not alone... I know several people personally who also love theirs, but the hoops they had to jump through to get used to it, and all they have to do to be careful with it... I realized it's just not for me.

So thanks for all these posts, and a big thank you to Ellen for this site and the great job you do keeping it maintained and answering questions!

Todd
04/02/09
One correction: using the word "ginger" above, I meant "step lightly"... but I realize that's not the actual definition... so just doing a little grammar cleanup here.
MaryAnn
04/04/09
I've had a ceramic smoothtop for 8 years and am thankful that I haven't had any problems like the ones mentioned here. We are building a new house and thinking of using an Electrolux smoothtop 30" slide-in range with wave touch controls. This range also has a second smaller warmer/oven at the bottom. It really appears to be a desirable range, but I was wondering if anyone was familiar with it or has had any problems with the cooktop surface? Thanks in advance for any advice and thanks to you, Ellen, for such an informative site!
KelleyM
04/11/09
I got my new Frigidaire glass top last year - there aren't that many options out there for a good stove without the glass - and I hate it, hate it, hate it (and that was before today, when I cracked a burner!). The smallest burner, that I use to boil water for tea, goes hot-hot-hot UNTIL the water is ready to boil - then goes black... then red till the water is ALMOST ready to boil... then black - takes forever to boil a cup of water! Also on a 1-10 scale you'd think 5 was 'medium' heat - but it's actually 3! So, many scorched dinners... And now - I was boiling (too high) some water and baking soda in a pan (that had bacon cooking on '3' and burned it), the water evaporated and the glass cracked under the pan. Yes, I should have turned down the heat, AND I should have checked that under those bubbles the water had evaporated, but - UGH. Thanks for this site, and thanks for letting me know that I need to live with a cracked cooktop till I can afford yet another new stove... (this one, believe me, will NOT be a glass top)...
barb
04/20/09
I have had my glasstop now since December. I am liking it now. There were just some adjustments I had to make. Probably the hardest would be not being able to put a pan from the oven onto the top of the stove. I also worry about the others that live in the house not following the new rules - no sliding pans, no putting lids on stovetop etc. I do like how it cooks and it is so easy to clean! So, as of now I recommend getting one.
Dee
04/28/09
ceramic cooktop cracking
We recently rented a place with a ceramic cooktop. It had a hairline crack in the corner when we moved in.
It became worse at the edges after a about 6 months of using it. We never dropped or bashed it.

Do they breakdown with age and has any one had cracking just happen?

I am trying to find out the age of it also.
The model is a Chef EHC640U - Doesn't anyone know how old it would be?

ellen
04/29/09
Yes they do break down with just age, and once even a small crack starts, the top is a goner. If you did not note this as an exception on your lease, you need to start negotiating this with the landlord; replacement of just the top is $2-500.
rich
05/17/09
are there hazards to cooking with a hard anodized pan or pot that has lost the color on the inside cooking surface?
ellen
05/17/09
No idea- depends I'm sure on how it was harmed. Suggest you check with the manufacturer. But any pot with this kind of trauma won't do as well as a new pot.
Carolyn Zaha
06/09/09
I have had a Frididage glass cooktop for 5yrs. Acutally I love it. Manufacture suggest no canners, but I can alabacore with an All American 940 Pressure Canner with no problems so far. I realize I do risk cracking the top since this canner is larger than the burner. Also the pressure holds better than on a gas stove and on previous coiled cooktop. This cooktop holds the pressure exact. I figure I have canned so much tuna that if it does crack I have my monies worth. Also I use Le Cruseut pan on this cooktop and they work great. I am not recommending canning or particular brand canner only it has worked for me.
Linda
06/11/09
I have a Kenmore black ceramic stovetop that came with the house we bought; it's about 4 years old. I just got a glass kettle to use to boil water. It came with a metal diffuser to be used on an electric range, but if I read the previous posts correctly, I should not use the diffuser. Is it OK to use the glass kettle without the diffuser; the bottom is flat.
Thank you.
ellen
06/11/09
It would be good to check with the manufacturer, but this type kettle is used on the ceramic tops without difficulty. And correct, no diffuser.
Linda
06/12/09
Thanks, ellen. This is a very informative site. I was thrilled with the ceramic stovetop until I read the manual, that fortunately, the house seller still had. My biggest disappointment is not being able to use the wonderful well-seasoned cast iron that belonged to my mother. From this site I can see there are even more no-no's. Who needs an appliance that has to be babied so? We like the house & would have bought it anyway, & can't justify spending the money to replace the range. However, if the top should crack, we'll replace the whole thing & not with a ceramic top.
Thank you again.
ellen
06/12/09
Get a hotplate for your dear iron pan and keep an eye on the appliance sales. Life is too short to cook with a range that makes you unhappy.
Joyce
06/22/09
I have a broken corner on my ceramic top. What would be the best product to use to "glue" the broken piece back on. This area does not get hot.
ellen
06/22/09
There are a few automotive glues that are clear, black, or white and heat resistant (designed for use around engines). You might try one of these.
Kathie
06/24/09
Can't believe people don't like the ceramic cook tops! Have had mine about 10 years with no problems, no cracking etc. Remodeled kitchen last month, and now it is right next to an oak refrigerator cabinet. My problem is--Is there a space requirement in the manufacturer's recommendations? This new set up seems close to me simply for the heat and grease factor--I can't find the recommendations if there are any--Thanks for any help Kathie
ellen
06/24/09
Check with the manufacturer of the stove- customer service. There is without a doubt a space requirement.
Sharon
07/08/09
Canning season - Aluminum spacer??
I canned on the cooktop last year, not knowing I wasn't supposed to. Now I'm wondering about getting a round piece of aluminum, same size as the cooktop element, perhaps 1/4" to 3/8" thick, and putting that between the cooktop and canner. Seems that would resolve the issue of the canner not being flat-bottomed and being larger than the element. The stovetop would heat the flat aluminum and the aluminum would heat the canner. Thoughts?

Also, for Carolyn Zaha, I want to know if NOT being able to immediately turn off or quickly reduce the heat under a pressure canner--as on can do with a gas stove--poses any safety worries?? There would be no way to immediately take a full pressure canner off the element. My mother was severely burned by a pressure cooker once and I've always stayed away from getting one, but I'm tempted for canning purposes.

Sharon
07/08/09
Okay, maybe steel spacer, not aluminum
I just read the old thread about a cooktop and all the warnings about non-anodized aluminum. So, same principle, but maybe a space disk made of steel or stainless steel rather than aluminum or copper. Steel would be cheaper than aluminum or copper anyway.
ellen
07/09/09
Sharon, DO NOT use a spacer, If you want to use a pressure cooker, get a hot plate.
Sharon
07/09/09
No spacer
Okay, but you didn't say why it is a bad idea. I spoke with a metallurgical engineer today who thought it should work.
ellen
07/12/09
The thermostat in the burner works by sensing the heat of the metal it contacts. You have to maintain a steady, constant temp for safe pressure canning. There is no way to make sure that the transfer of heat from the spacer to the pot is steady and constant. If the thermostat senses that the spacer is hot enough, it cuts off until it senses that the temp drops again. This is why most manufacturers say, don't use pressure cookers; they need constant heat.
Lucille
07/21/09
I tried making marmalade and it boiled over. Got most of the mess up but am left with quite a mess that doesn't seem to want to leave . Is it because of the sugar. Any ideas on how to remove my marks.
ellen
07/22/09
Sugar is the very worst on this top, if it is not too late, do not use it again until it is as clean as you want it to be. Use an all cotton dishtowel soaked in the appropriate cleaner and let it sit all night, then use your razor blade.
Lucille
07/22/09
I'll give it a try even though I have turned it on a couple of times and also used the cleaner sold for these stoves. I will let you know if it works.
Tori
07/24/09
My mom and I have made hard crack cinnamon candy for years and both recently upgraded to ceramic top stoves. I've heard that you shouldn't make this type of candy on this type of stove top. Can you please tell me if this is true? It's a tradition in our family and I just hate to think that we can't do it anymore!
ellen
07/25/09
Safest to use a hot plate- it is recommended to keep these burners at medium high or lower.
Jaimie
07/26/09
I have a cast iron pot that is cracked...can I still cook in it or is there a way to repair it?
ellen
07/27/09
You can still cook in it, it will eventually crack further, you have to ask a real blacksmith about repair, but I would suspect, no.
marie
08/04/09
We purchased a new Jenn-Aire glass-top stove this past year. When we purchased it they said nothing about canning with a pressure canner on the stove top. We use our garden extensively and will be upset if I find that we cannot use it. I did can on the previous ceramic top that we had. Is there somewhere where I can find out for sure??? I checked the Jenn-Aire website but found nothing. Thanks!!
ellen
08/05/09
Call their customer service line. Get the name of the person you speak with.
Keith
09/01/09
Boiled dry a steel pan on a new GE PB970SM3SS ceramic cooktop range. Sadly, it left a long fairly deep scratch (easily felt by fingernail) from the right rear into right front burner. It doesn't look like a crack - just a surface feature not as deep as the top thickness. The accident also seems to have very slightly warped the flatness of one side of that rear burner. Tried cerama bryte on paper towel - eliminated the residue but wouldn't touch the scratch. So I tried cerama bryte and also other scratch products with fine steel wool. That "flattened" the scratch so you can't feel it but you can still see it. But it also left a "haze" on the surface I can't seem to get out, even with a power polisher (the kind you use on fine car finishes), although it's better and not very noticeable at this point. Have I blown the top, or can I just go on using it?
Bill
09/05/09
I have just moved into an apartment with a Whirlpool glass ceramic cooktop. I have Circulon hard anodised cookware and already my large Risotto pan and my large pot are warped (used once each). I have always used gas previously. The Meyer/Circulon information does not warn against this type of cooktop from what I can see. Has anyone else had a similar experience?
ellen
09/05/09
Keith, the scratch is not bad, but the warp is a big problem, as it will interfere with full contact between pan and burner and thus with the operation of the thermostat. Use this burner as little as possible, and only when you are actually in the kitchen.

Bill, you have to keep these burners at medium hot or below, and for the pans that are already warped, get a hot plate- they really don't do well on the flat tops once they warp.

Misty
09/12/09
I also have a glass cooktop that has the corner piece broken off. You suggested some type of cooktop thread.What is this and how does it work?
ellen
09/12/09
Sorry, Misty, the thread is what you are reading. The only suggestion I have for this if it is truly a corner and nowwhere near the hot, is engine epoxy, available at auto parts stores.
Ann-Drea
09/13/09
I have a ceramic top stove and my Presto pot says on the box that it is safe for smooth top stoves. My Maytag manual says it is save as well assuming you have a smooth bottom, the bottom fits on the burner, and you turn the heat down once steam and pressure are met.

All of these you need to do for a pressure cooker no matter what stove you use!

pat gnau
09/21/09
How would I know the temperature is 300 degrees on a glasstop?Is that medieum heat? Do I need to get out a thermometer?
ellen
09/21/09
There is no simple way to check this- you can't use water in a pan because it will only go to 212.
Laura
10/05/09
I've moved into a home with a ceran stovetop. I have Paula Deen cookware. I read that the porcelain/enamel finsih can melt onto your cooktop. Is this true? Should I buy new cookware?
ellen
10/06/09
Yes, it can, but if they are the ones with the flat bottoms and you use some care, they are usable:
1- never turn heat above medium high under these pans (good idea with glass top for ALL cookware)
2- never heat empty ever, or allow to boil dry
3- only use pans that are within one inch of the diameter of the burner- not too large or too small
You might consider one or two new pots/pans in your favorite sizes, but these tops can melt and fuse even copperclad bottoms, so new pans are no guarantee.
Eric
10/13/09
Hello,
I have Maytag Gemini range model#mer6875bas, my dual element on the glass top burn out... I ordered the replacement, need help on how to lift the glass portion up so I can replace the element. Thank you.
ellen
10/13/09
there are several DIY sites on line that describe this process in detail- please google them up.
Eric
10/14/09
I looked everywhere with no success. Manufacturer told me I need to contact service man... I know i can do this my self, just need a jump start on how to rise the glass top. thanks,
ellen
10/15/09
www.ellenskitchen.com/forum/messages/2344.html -scroll down for reader description of replacement
www.fixya.com/support/t653150-replacing_glass_cooktop_ge_jpb82
www.applianceblog.com/mainforums/sears-kenmore/14544-how-replace-ceramic-glass-cooktop-range.html
www.ehow.com/how_4913921_replace-glass-ceramic-cooktop.html
www.applianceblog.com/mainforums/kitchenaid/6299-ceramic-cooktop-glass-replacement.html
www.appliancejournal.com/appliance-repair-help/oven-range-repair/solution-for-a-broken-glass-cook-top-8/
Cassie
10/16/09
We bought a new home with the appliances included,the range was a glass cook-top,. I figured it must be ok seeing so many people have them. Boy was I wrong!! Why have somthing you have to worry about breaking or what kind of cookware to use ,plusand most important not being able to control the heat. I HATE IT!!!! and am replaceing it this weekend because the thing cracked all across the top while I was cooking dinner. How bitter sweet, did not want o spend the money on a new one when this one is only 4 yrs. old, but hurray i am getting my gas stove back this week-end
DANITA KAY BANNING
10/22/09
ceramic cooktop deep cleaning
my ceramic cooktop is black with white dots - i have taken good care of it but was confined to bed for a year and my husband did not take good care of the stove top. the burners now have black circles in the middle where the pots sat for the cooking process the size of the pots. we tried to use the polish and scrub those areas but they are not returning to their original black and white new look. do you know of any products that would remove those dark circles? i appreciate any suggestions you may have. thank you!
ellen
10/23/09
Unfortunately, the white dots are probably gone, not covered; happens from high heat on not quite perfectly clean pot bottoms.
Eric
10/23/09
Ellen, Thank you very much for your help... it was pretty simple two screw in front of the glass top and went straight up.
ellen
10/23/09
Good for you, Eric.
Amanda
10/25/09
I have a ceramic stove top (Kenmore) and we suffered a "thermal" crack one year into the warrenty. Sears replaced the part for free but as the story seems to go on this site they charged me the labour (300.). Now my new glass top is not covered under warrenty and would run me about 600. for the parts and labour. I love the convience of the ceramic top but concidering a thermal crack was said to be not my fault even by Sears I just think these stoves are such a waste of money. What a lazy society we live in that we think even our large purchases should be disposable after a short time. Our first house came with a gas stove that was close to 50 years old. But hey it worked. My mom has had the same coil element stove since I was born or before I would imagine. If you care about where your money goes and dont mind a little effort once in a while (I have 5 children and homeschool them all and have a PT job ) I would recomend not wasting your money, if I can find time so can you! It would be interesting to poll the readers of this site to see to date how much money they have spent just to have a ceramic glass top stove me 1400 for the stove + 300 for the labour = 1700 and it could crack tomorrow and I would have to buy a new stove.
ellen
10/25/09
Amanda as you can see from Eric's notes above, a handy person can switch out the glass panel by themselves, which helps. Yes, they are not as good as they should be, considering what they cost.
cherry
10/26/09
Dear ellen
I have kenmore ceramic stovetop for there years, I always use Vim cream to clean up.Is there anything wrong with that.
ellen
10/28/09
Vim is not available in most of the USA. If it works for you and your stove, go for it.
cherry
10/28/09
Thanks, ellen. The best thing I found this year is your website which gave me a lot of knowledge about cooking, kitchen equipment and recipes, etc. etc. Thank you! I'm not alone.
Phil Batts
10/30/09
Purchased a Frigidaire ceramic top electric range (with extended warranty-fortunately)less than 3 years ago. Also purchased a set of copper bottom Belgique cookware. Contacted retailer about some problems: surface heating element failing to turn off after being switched off (occasionally), one element on without being switched on (once,that I know of) and all the elements heating to different temperatures than the ones selected (always too hot-could not get things to just simmer or warm even when only the lowest setting was used-actually burned food in the cookware). This model is not on the recall list-yet. The serviceman sent to check things out said that the temperature problem was caused by the Belgique copper bottom cookware because on the cookware it says to use only medium or lower heat settings. He said that with this cookware medium settings would produce hot temperatures and low settings would produce medium temperatures due to the copper bottoms-which would explain why I could not get things to just simmer or warm even on the lowest settings. Is this correct? I thought the reason the settings should be medium or lower was because higher settings may melt the copper bottoms and damage the ceramic stove top. He will be returning to replace the controls for the elements that occasionally won't turn off and turn on spontaneously but blame the temperature problems on the cookware. He seems to be very reluctant (refused) to do anything else even though the unit is still under warranty (not sure why). Your imput on these issues would be greatly appreciated. Thanks for your time and your Website.
carmela
10/31/09
ceramic cooktop s
Have a new Fisher Paykel ceramic cooktop. Does anyone have any experience with this product?
ellen
10/31/09
Phil, you might try phoning customer service at the main site.

Carmela, I don't know their tops, but other equipment by FP is top-notch, You should follow the guidelines for cookware, medium heat, cleaning discussed above, and let us know how it goes.

Janet
11/25/09
I have had a Frigidaire ceramic cooktop stove for 3 years and have loved it. I have fussed over it and been very careful so it still looks like new. At least it did until tonight when I accidentally placed a hard plastic microwave plate cover on a burner which I had turned off but was still hot. By the time I realized it, the clear plastic had turned milky and I simply picked it up off of the stove. It didn't really seem to be stuck but to my horror three nickel size chunks of glass and a few smaller pieces came up with the plastic container. I am so upset with myself! Tomorrow is Thanksgiving, and I wonder if it is safe to use this burner? The chips aren't very deep. I probably won't risk it, but what are your thoughts? I will get a replacement top as soon as I can. Do I have to have a "professional" install the top or is this something my husband can do? He is very good with appliances and electronics and tools and such. Thanks for your help... and Happy Thanksgiving! Janet
ellen
11/25/09
So sorry to hear! Yes, you can use it. Yes a handy person can replace the top- there are some how to links on some of these cooktop threads.
Jaye
11/29/09
I have had a GE Profile BISQUE-colored glass cooktop now for just over a year. I have taken care of it per owner's manual, only using glass cooktop cleaners and, when needed, a slanted razor to scrape off stuff I cannot otherwise get off. My cooktop is always clean before each use, as I clean it after using it each time after it has cooled off.

MY COMPLAINT/PROBLEM, in case anyone can help me. One of my most often-used burner circles has now got a light grayish cast to it. I don't know if it is already being worn down past the bisque coloring (doesn't look like it) but NOTHING I have tried is making any difference. At this rate this $1K burner isn't going to last more than 2 years, at least cosmetically. I haven't seen any comment on this. Has anyone else had this problem and/or does anyone have a clue what is going on and how to fix it? Thanks!
Jaye

ellen
11/29/09
This unfortunate problem arises most often on the most-used burner, is sometimes the result of dirty pan bottoms, may be accelerated by running at highest heat (these burners do best at medium high or lower), occur on all color tops, and have no identified cure. Sorry for the bad news.
Wm Stanley
12/03/09
But their inconsistent statements have left me apathetic about their "Warnings" and no explanations. Similar to your collection of comments, the suggestions had no bearing to experience or observation - Not the cookware, but the materials that spill over and under the pans is what seem to cause the damage. Why not provide accurate tested information? This would be of less expense, grief and frustration than fabricated admonitions.
ellen
12/03/09
William Stanley, who is going to sponsor such tests? Surely not the manufacturers, who are making a large dime on the less-than excellent item. Not everyone has trouble with these tops, but many people do, and some have discovered some solutions. These comments are experience based; anecdotal/ case study information is virtually always the first step in the research process...
Tressa
12/07/09
I used my new Samsung stove for the first time this weekend. When cleaning with paper towel, I noticed a very small spec on my paper towel. It appeared to be paint; so after looking at the surface, I found 2 very tiny spots (pinhead size) on on of the burners that I had used. The top was cool when I cleaned also. Is this normal on first use? The other burner I used looked fine and like I said these are very tiny; but it still worries me. Have you ever heard of this happening?
Carole
12/16/09
Jaye/Ellen, I commented on another ceramic/glass cooktop thread here, I have the same range and color but a Kenmore Elite. Here's what really steams me besides the one graying stained burner: that gray gets worse after I use the iron grill that came with the stove as a "bonus"! I assumed it was okay to use and have only done so 3 times in 3 years. The wretched thing is now in the trash. So .... I've tried every single suggestion found in all these threads to get rid of the gray discoloration, but as you've said Ellen, it's permanent. Bah.
ellen
12/16/09
Tressa, this is not normal, try to get a repair person out while you have the warranty.

Carole, some gas stove owner would be delighted to get that grill at a Goodwill, and yes, it is a wretched situation...

Carole
12/16/09
Y'know Ellen, I dug it out of the garbage and I will definitely give the griddle to our local charity place -- good idea! BTW, this is my 2nd ceramic/glass cooktop stove. The Hubs left a Chantal teakettle on the previous one, let it boil dry, then the bottom melted and left a ghastly enamel spot on the burner. So he got to spring for a new range as well as a new whistling Chantal. =;o)
If we had a propane connection in the kitchen I would never have bought this type of range. Sigh.
ellen
12/17/09
Good for you Carole. When I moved into this place, it had and electric stove and a gas water heater and I decided that, even though it was a rental, I was going to spring for a gas stove and a gas fireplace log. Imagine my dismay when I learned that all the gas piping except the water heater had been removed! So now I am cooking on an electric range, which to me is almost as bad as a smooth top...
Carole
12/18/09
Hoo boy, I can relate, Ellen. My last house had a commercial gas Wolf stove -- one commercial sized oven (could hold a "full sheet" pan), plus a standard sized oven; 6 large gas burners; a double griddle; a double salamander. I loved that stove! It came with the house and took up the entire breakfast nook. Then we moved here and the house was all electric, probably one of the few on this island that didn't have propane! Had to buy a new electric dryer and then get used to that electric cooking again -- had not used an electric stove in decades, and even worse it's the wretched ceramic top from h*ll. Aaaaggghhhhhh!
Ruth
12/29/09
I'm so happy I found this place, because I have a really odd question. I've had my cremic cooktop for about 3 years now, and I am very happy with the oven/cooktop as a whole. BUT - Sunday night I was attempting an old family recipe for the first time - Rosettes - and had the hot oil, ready to go, with plenty of room (so I thought) for the oil to expand once the batter was put in. Nope - I put the batter in and the oil runneth over. I pulled the pan off the burner, and turned the burner off. When it was cool enough to clean up the mess, I noticed a "hole" about 2 inches in diameter in the burner - it's not as shiny as the other area of the burner. Is there a sealant which was burned off by the hot oil? And the standard question - is the burner safe to use?
ellen
12/29/09
Yes, you may have etched the glass. Clean it absolutely as well as you can before heating it again, and then use it. It is safe to use, but may never be so beautiful.
Ruth
12/29/09
Thank you, Ellen! Just so long as it is safe to use... I have an (almost) 8 year old boy and a 4 year old daughter, so I'm used to a lot of my stuff not being as "beautiful" as it used to be. ;o)

I've just spent some time going through your forums here, and I have bookmarked this website as one of my "favorites"! I will be sure to note some of the cleaning tips (vinegar - who knew?) for when I get some more marks - I've been pretty lucky in keeping my cooktop pretty decent otherwise. Thanks for the help!!

Mt. Defiance
01/01/10
Hi,
We here at Mt. Defiance are preparing to make crepes tomorrow morning but we don't have a griddle and we do have a glass cooktop. We want to know if there is any reason we cannot cook directly on the glass. The cooktop appears to be in great shape and all our spatulas are plastic or wood.
Love,
Mt. Defiance
Kari
01/01/10
My Husband was cooking small potatoes in a pan which fit the size of the ceramic burner on fairly high heat (8 setting) with a t-fal pan and the lower left large burner just cracked on him! It spit out a small sliver of ceramic out at him. It's my dad's stove and we feel terrible. I am hoping this is a defective stove, one should be able to cook potatoes on a stove. The manufacturer's user guide lists all pans are safe for this product. Thanks in advance for your reply.
ellen
01/01/10
Mt Defiance, DON'T TRY IT! The stovetop is made to control itself by "feeling" the heat of the pan, and since the pancakes won't do it, there is no telling what you might do- but the likelihood is, they don't cook.

Kari, if this is a new stove it may be under warranty. He should not use the burner anymore. The top can be replaced.

Doug
01/02/10
Do no under any circumstances buy one of these appliances. Boil a pot of water to make tea - 3 minutes; clean the water spots - 20 minutes; gettig rid of this POS - priceless.
freddy
01/05/10
how hard is it to change a ceramic top of a Range. I have the part but do not know how to loosen the front part Sears Kenmore # 790.46783900
ellen
01/05/10
This is not too difficult on most of the Kenmores. DO UNPLUG the range completely before you start. Several DIY sites on the web discuss the how-to's.
Raytown, Mo
01/07/10
I recently purchaseed the GE Profile ceramic top (white) w/convection! I love it, I love the look and how well it cleans up! I was affraid at first because I read the tops could crack, but I have followed the manufacutuer's instructions and the suggestions and instructions from my sales person and my stove looks great! I cook everyday on my stove. I use the cleaner I purchased from the dealer which was Clark's Applicances. I do not miss cleaning those old burners and drip pan's,I do miss however popping popcorn on the stove, any susggestions for how to do that? I also purchased all new cookware from target, new stove new pots and pans!I love this website.
Mary-Jane Sears
01/07/10
Have a new Black Ceramic Glass Fridgadaire Stove , but after reading this thread I'm wondering if a made a mistake. Am looking to purchase a stovetop cover to prevent scratches if something is just laid down on top of it.
Would also like to know exactly which pans I should buy since I think all the pans I have are incorrect. Please HELP
ellen
01/07/10
Raytown, get an electric hotplate (also good for stir-fry and pressure cookers) or a stir-crazy popper.

Mary-Jane, just pick something that willl not melt, in case a burner gets turned on or left on under it, perhaps a big sil-pat mat. As to cookware, read through the threads, and check the archives also, this is discussed at length with many opinions. In general, smooth bottom, multiply pans that are close to the same diameter as the burner wirk best. No enamel or porcelain enamel, and nothing with raised rings on the bottom.

Jim Fresina
01/08/10
What are the 'rules' for using a grill pan on a ceramic cooktop? I have a GE appliance and would like to be able to use a grill pan on the stovetop. Any suggestions on which style or brand will work safely on a ceramic cooktop?
ellen
01/08/10
Basically the suggestion is, don't. If you do try it, it has to be perfectly flat on the bottom. And not much bigger than the burner. Also, keep the heat at medium high or lower.
Jodi
01/09/10
I have a LG Ceramic cooktop black
Have only had it for a few months. I have followed the cleaniing directions with the cleaner provided. I have a scratch and mark, and not sure if it the coating is coming off or something that boiled over(can't remember that happening) will not come off? Will the coating come off? Afraid to work on it to much more and make it worse.Any suggestions? The cleaner that they say will not scratch appears to be dulling the black of the cooktop where I was scrubing!!!!!
ellen
01/09/10
Try some of the other suggestions on this board.
Melanie
01/14/10
We have been in our new rental house two weeks and I have scratched the pristine ceramic cooktop. I had no idea they needed such careful cleaning, and certainly was not warned by the rental agency about how delicate they are to sliding and scratchy pots. I am frustrated with this as I am a careful tenant.

I will have to go out and buy new cookware I think. I also have made a rainbow stain in the middle of one of the back elements. Does anyone know how I did this and if I can remove it?

ellen
01/15/10
Sometimes the rainbow is from a little crud on the bottom of the pot and can be cleaned off. See the many suggestions on the thread- a Mr. Clean original Magic sponge might be a good start.
And you MUST clean the outsides/ bottoms of pans with these tops.
kate
01/15/10
I am very impressed with this site. However I discovered it a week too late. I researched and researched brands and models of ceramic tops in my price range before purchasing a Whirlpool-I even read consumer reports and reviews posted. No where did I read or hear about all the problems that have been expressed here. After only a week and using it 3-4 times I realized my mistake in purchasing this-altho love the look, had no idea special pans had to be used.(Which I only had a couple that fit the criterial) The dual burner(small one) cycles on and off so often it takes 30 mins to boil water. I am appalled at the cracking problems mentioned and being I do warranty for the business I work for, I am aware that it is usually a waste of money to buy extended as only 20% of the time do people need it. So I never purchase it on items I buy. Now I am wishing I had with this product. I have already complained on the whirlpool website and plan on complaing at the store I puchased it from, then I guess I will be shopping for new pots and pans.
ellen
01/16/10
If it just a week old, why not return it?
chris
01/25/10
The other night, while boiling a pot of water on my frigidaire glass cooktop, I heard a loud POP and at first I couldn't figure out what made the noise. After coming back I noticed that I had a crack that completely crossed the glass cooktop. Any idea why this would happen? Nothing was dropped / spilled on the stove while cooking, it was just doing it's own thing. This cooktop was in the house when we purchased it, and i've never had any prior experience with smooth cooktops. Unless i can figure out why this happened and how to prevent it, i'm considering going to a coil-type cooktop. Any input?
ellen
01/25/10
You probably had the burner on high and this is not an uncommon occurrence with smooth tops. They are glass; as a quick read of the smooth top threads will indicate, it can't be prevented. Unless you are devoted to smooth tops, you will cook better on a coil top... and no cracking
Dave
02/02/10
We bought a GE profile range with convection oven about two years ago. Although it is a pain to keep the smooth glass top clean we do like the oven itself. We recently came home only to find a huge crack in the cooking surface of the front left burner. Nothing had dropped on it, so it must have happened the night before after dinner and we didn't realize it. Honestly not all that impressed with this cook top. Way too finicky and sensitive especially for something you use everyday!
Nunu
02/08/10
Can a glass cook top crack on its own just from being old? My tenant cracked the glass top in our home and claims that she has absolutely no idea how it happened? Said she cooked breakfast, cleared everything then left the house. When she returned home there was a crack in the glass. They are refusing to pay for any part of the replacement claiming that damage is due to the age of the appliance -- at least 10 years old -- an not carelessness. Has anyone had a glass top just break? Even while turned off?
ellen
02/08/10
Yes, they are not making this up, it absolutely can occur without any error on the user's part, even when the stove is turned off, especially in the older tops.
Rosanne
02/12/10
This is my first visit to this site---I have not seen anyone mention using Soft Scrub to clean the ceramic top stove----works like a charm--even on black, crusty "goop" that has spilled over and seems impossible to remove!! Just squirt the Soft Scrub on the top--rub all over with a paper towel--heavier on the burned food areas---place wet paper towels over the whole top and leave over night--wash off in the morning with wet paper towels until all soft scrub is gone--looks beautiful again!!!
ellen
02/12/10
Be VERY CAREFUL with Soft Scrub; these tops are glass, and when one of the good consumer magazines looked at the liquid scrubbers, they found some had some larger particles of grit, bigger than say Comet or Ajax. I guess if you have burnt on black stuff it might be called for, but better not to let it get to that stage...
Shauna
02/18/10
I have a GE Profile Performance Series Spectra Black Gas Stove with burners. A spice bottle fell out of the cabinet and dinged the rim portion of the stove.
Is there any black paint or anything that can be done to hide the ding? The center of the ding is black, and the outer ring is white.
ellen
02/18/10
Assuming you already tried permanent magic marker, I suggest the engine pain from the auto store, it is heat resistant. Spray onto a paper towel and dab on;this only can be used on the edges. And move the spice rack; next time it might not be the edge of the top...
Lisa
03/11/10
Can I make popcorn on my kenmore ceramic stove top. It's a whirley pop popcorn maker?
ellen
03/11/10
You cannot slide pans back and forth on the burner at all, and I think the whirly pop is the one where you have a stirrer that you turn around and around while you hold the pan.. I could not do that without moving the pan. Hot plates are cheap...
Mike
03/13/10
My wife and I have an ongoing disagreement about our ceramic stove top. She says it's not a good idea to put a hot pot on a cold element because it can crack the stove top. I say it doesn't matter. Has anyone ever heard of a ceramic top cracking because someone put a hot pot on a cold element?
ellen
03/13/10
Sorry, Mike, but the manufacturers specifically say not to put hot pots, pans or casseroles on the top, because it can crack the top.
ellen
03/13/10
Why? the tops are glass- it is thermal shock.
Lisa
03/17/10
Thanks Ellen!
candy
03/22/10
i am notorious for not catching my water/milk before it boils over. normally i would finish cooking and then clean the stove with a cerama brite razor and cleaning solution. but this last time, the black finish completely burned off. it still works, but looks horrible. my situation sounds similar to the 12/29/09 comment from ruth, and i realize it can cost $1000 to replace a cracked/broken top, but i am wondering if instead of replacing the entire stove top if there is an inexpensive glass replacement option available?
ellen
03/22/10
You can certainly replace just the glass, it costs 200-1000 depending on the brand and whether you do it yourself. But if you boil things over all the time, why get a ceramic top? Get another kind and GET LARGER POTS!!!
candy
03/22/10
is that a common occurence , the finish burning off like that?
ellen
03/22/10
No, but boiling over liquids onto these tops is just a disaster, especially if it contains any sugar.
candy
03/22/10
i failed to mention that there is an odd smell now that the black finish burned off. so everytime i use that burner, it's almost as if it makes the pot smell too. i have only used it a couple times since, and did clean it with cb. is it safe to continue using that burner?
ellen
03/22/10
I have no idea. It sounds like there is still food on the surface. Try some of the other cleaning techniques in the cooktop threads.
Diana B
03/23/10
I am SOOO confused. I ordered my GE Profile Dual Fuel free standing stove, and then changed my order to the GE Profile smooth top stove because I love the set-up with this smooth top having the double oven, and the small oven being on the top. I've read through most of the threads on this site, and am now worried I've made the wrong decision in changing to a smooth top. Maybe I should have just stayed with the dual fuel gas stove and electric oven. I'm afraid that my decision will haunt me forever, since it seems that the smooth tops are soooo delicate and that it will not look new very long. Do you have any suggestions? I also am worried I won't be able to use my Tramotina griddle I purchased at Costco. The description states the following, but I'm afraid if I use it, it's going to ruin my new stove when it arrives. Please help! Did I make the right decision going with a smooth top?

Product Features for the Tramontina:
RED ENAMEL 11.5 INCH SQUARE GRILL PAN
HEAVY BASE SYSTEM
HEAVY GAUGE ALUMINUM
SUPERIOR NON - STICK COATING
SILICONE SOFT GRIP CAST STAINLESS STEEL HANDLE

If I won't be able to use this griddle, do you know which one I can purchase that will work? I called GEappliances today and they lady didn't help me at all in deciding which one I can get. I told her the models on their website show the stoves with a griddle on top, and she didn't know what I should buy. Not much help at all. The smooth top I've ordered is PB978SPSS.

ellen
03/23/10
Hi,

I consider the dual fuel gas stove top electric oven the most perfect of all home ranges, so am mighty sorry to hear you switched to the smooth top. They really are as finicky as these threads seem to indicate, and in my experience, not fun to cook on So it may haut you, but not forever, as they don't seem to last more than 8-10 years.

But if it were me, I woulod go back to the first choice.

The griddle just has to be excellently flat on the bottom, no rims, rings, ridges, to work on the smooth top. Heat it slowly (medium high or lower) to get the whole thing evenly heated with no hot or cold spots.

Diana
03/26/10
Ellen,
Thank you for the feedback. I think I may just have to call and change my order again. :) My grandma and aunt have the smooth top, given they are 10+ years old, and their smooth tops both have charcoal/ligh grey look in the middles of the burners, and they say that that's how they look after they get old. My reason for getting the smooth top was because this stove has the double oven with the small oven on the top, and a slight bit bigger than the dual fuel setup, which has the small oven on the bottom, and the door slide out, vs. opening down. It only bakes to 400, 0r 450 degrees, and doesn't broil. Ugh, decisions. :)
But thank you once again for your feedback.
Cam
03/27/10
I have cooked on a smooth topped electric stove once a week for about 2 years now and I do not like it. I have gas at home and wouldn't trade it at all. Sure I have to clean under burners, tops, etc. when food boils over or spills but, I can drop a spoon, lid or pan (I have severe arthritis in my hands) and I do not worry about damaging the stove at home. I don't worry about scratches either and I use my cast iron pans, my canner and other heavy duty cookware with no worry.
The smooth top leaves me shuddering if I drop something. Also, the ovens are no fun to clean out even though they are self-cleaning.
ellen
03/27/10
Diana, you use the stove top every single day and the ovens less. You won't be sorry.

Cam, thanks for another good reason to consider not getting a smooth top.

jano
03/29/10
I have had my Magtag glass top cook range for about a month; it has been fine. Today I steamed asparagus in my light weight stainless fry pan with lid that seals well and steams beautifully on low heat. Took off lid and put on other side of stove, not thinking it was an issue. I ate, went upstairs and forgot about it. About half hr later I heard a popping noise, the cooktop shattered under the lid. This was on the cool side, the unused side that I set the lid from the steamed asparagus on. I have zero info that says that is a no-no and haven't a clue if maytag is going to repair and honor the warranty or suggest that I'm a dolt for placing a light as feather lid on the stove in an area where it wasn't hot. Anybody know of this type of thing?
Linda
04/15/10
I have a black Kenmore Ceramic cooktop. I bought it in 2004 along with the 5 year warranty. Didn't have a problem until a few months ago, and wouldn't you know, my warranty has just expired. My husband left a pot of soup unattended on the stop and it burned. The next day, I discovered a crack along the two rear burners and a crevice/pit about 1" diameter in the middle of the burner. My dilemna is whether to buy a new cooktop (one with coils), try to replace just the glass top or convert over to gas. I also have dual electric ovens (separate from the cooktop) that I don't want to replace right now. I'll have to do something soon as now the "on" light on the cooktop stays lit eventhough the burners are off.
ellen
04/16/10
Unplug the top, it is no longer safe. While you could replace the glass, this may be the beginning of old stove troubles.

For me, I would convert to gas- gas stove and electric ovens= heavenly cooking.

sue
04/24/10
I have found the best product to use on the ceramic cook top is Bar Keepers Friend usually found in the grocery store where the cleansers are. It is non abrasive and does not scratch, and cleans the toughest spots in a flash. You will love it.
Bill
04/25/10
black ring on turbo boil burner
I have a 3 year old kenmore that has a turbo boil burner. this burner has developed a black ring. It soes not seem to be on the top but rather inside the glass. Is this because the burner gets too hot? We use all stainless steel pots with flat bottoms.
ellen
04/25/10
We are uncertain of the cause, but it is a common failing, and yes, it is under the glass and occurs more on the high heat burners.
Rudy
05/01/10
Thanks for the info on this thread. I may not be much of a cook but was looking to buy a new stove. Now I know know not to buy a glass top stove.
Stacy
05/05/10
my glass top stove just cracked on one side, is it still safe to use the other side until I get a new stove? Thanks
pam
05/06/10
My black jenn-air cooktop has a chip in the side. I've searched the internet for a solution to fix it. Anyone here have a remedy? Does anyone know of any trim pieces that can be purchased to keep it from happening again?
ellen
05/08/10
Good luck. This is glass and you have to have a heat-resistant adhesive.
Debbie
05/12/10
I just dropped a measuring cup on my GE cooktop. It chipped the edge but I now notice a very small hairline crack going through 1 burner. Of course it is the front burner that I use and my stove isn't very old and is still under warranty so I hate to replace it. The crack is so unnoticeable I had to really look to see it. Is this burner now out of commission? I have a graduation party coming up too
ellen
05/13/10
Yep, that burner is out of commission and if you tell them you dropped something on it the new glass may not be covered under the warranty/ Yes, you can replace just the glass.
Kathy
05/16/10
HELP! After a lifetime of using electric coils, I bought a GE range with ceramic cooktop(black). I haven't even cooked on it yet and there is a scratch!!!! I think my cat walked across it. Now I am too afraid to even use it. I love to cook but if it scratches this easily how can I use it???? I used the crama bryte to prep it after it was installed and then to try and remove the scratch. Help-I hate it.
ellen
05/16/10
Turn it back in now and get what you like. It really is that difficult to maintain.
Diana
05/20/10
Kathy,
I read all these threads and even after Ellen advised me NOT to purchase the smooth top, I purchased it any way. I've had mine since probably the beginning of April (end of March), and I already have two pretty deap scratched and light scratches on one of the burners. I don't cook every night. I have the GE Profile smoothtop model PB970. I love it, but yes, it is pretty scensitive. I think the major reason for the sratches is the griddle that came with my stove. I called GE, and they said I need to go through Sears. I haven't called yet, but I honestly don't think they are going to do anything about it. We'll see. But I do like my stove alot. And I love the double oven feature, and using the griddle. I made really good steaks (better than on the grill). I don't know if I would like to switch back to gas, though I do wonder what this stove top will look like after a few years. I am going to get the warranty from Sears, since I've read all these threads. Good luck in deciding what you are going to do. :)

BTW, my grandma's had a Kenmore for about 11 years, and they are very happy with theirs. She said she would get another one. Her's looks ugly on the burners, but it's because she didnt' take great care of it, and uses the wrong pans, which have stained her stovetop. She doesn't have any scratches on hers. Just an FYI. Also, my co-worker has a smooth top and she likes hers as well, and hers is an LG. I guess it depends on who you ask. :)

Steve Davies
05/23/10
I've had a Frigidaire stove since 2008, and am now on my 3rd cooktop. I use aluminum cookware, use the cleaner recommended by the manufacturer. This last one was replaced Nov 2009, and cracked while it was warming up last month. The new one was sent under warranty, but if this one cracks within a year, the stove will get donated to Goodwill or somewhere. I was always brought up using gas, but I can't in my condo building.
I really regret buying this piece of junk, the response from Frigidaire/Electrolux was abysmal, from ApplianceZone, the people who sold me the first replacement, I have nothing but praise. They came through with a new one in days.
My next stove will be back to the 'old style' elements. Screw the aesthetics, I'll take utility any time.
ellen
05/23/10
Steve, the new high end electrics have "closed units" that do make them much easier to clean, so do some serious looking if you do have to replace. Good to know about Appliance Zone.
Mr Rick
06/02/10
After umpteen years of having to strip down the stove top to clean it and replacing costly drip pans every 6 months I decided to buy a GE Ceramic top stove, since gas my preferred choice is not an option. I have cut my maintenance down at least 80%. Wipes and spills are easy to clean up. I seem to have fewer boil overs as well, since heat control is much more accurate. I use Calphalon heavy gauge cookware and my cast iron fry pan is a newer Lodge flat bottom (no ring)I use this mostly for oven corn bread recipes. I use a heat resistant drip pad I found at Target for 9.99 on the oven bottom which has made my clean ups there as well a breeze. I'm retired so I do cook and eat a lot as well-LOL. I hope my input has helped.
Rob
06/04/10
We'd love to use the Whirley Pop on our ceramic cooktop - but it is not completely flat on the bottom.

I've seen many people ask the specific question about using it - but never a specific answer. At this point, we don't use it because of the concern of cracking the top. The Whirley Pop has an indentation in the center of the bottom - which I think is a no-no on ceramic cooktops.

Has anybody successfully used a Whirley Pop on a ceramic cooktop?

ellen
06/05/10
No, no, no. A reader scratched their top all to pieces using this. Not only is it not flat, but it moves against the glass as you turn the handle....
Len
06/05/10
Other than something being dropped on it . . . do you know of a possible cause why a 3” crack would appear in the front corner of a stove’s glasstop . . . approx. 3” from the edge of the element?
ellen
06/07/10
Yes. Sometimes they crack spontaneously; nobody there, heat not on; pop. Previous hit? heat shock? The manufacturers don't talk about it, but it happens.
Bob D
06/10/10
Glass top protector covers
I'm trying to find a protector for our three glass top stoves. If one of our residents accidentally turns a burner on and leaves it on they won't get directly burned. A 28" X 20" top would be wonderful.
Any suggestions.
By the way, I like your site, very informative.
ellen
06/11/10
The old asbestos pad/aluminum counter protectors were pretty good for this, but they are no longer available. The silpat silicon baking sheets are a possible, but pricey, possibility.
Kathryn
06/14/10
Hi, I have a 4 year old glass top Frigidaire stove/oven in the house I rent - I've really enjoyed cooking on it, and been satisfied with the way it heats quickly, etc. I stupidly used an SOS pad to clean a burner after making crepes tonight, and even though I scrubbed gently, it seems there is the tiniest scratch of the finish in the middle of the front burner, about the size of a coffee bean. Can I use the burner safely? It looks like just the outer protective (shiny) coat has been worn off in that spot. Needless to say, no more sos pads on my stovetop! Thanks for your advice.
ellen
06/14/10
I am surprised this is your first problem if you have been using SOS pads- these tops are glass, and just like you would not use the pads on a glass casserole, you don't use them on these tops.

Yes. you can use the burner. safely unless/until it cracks.

lois lewis
06/15/10
I have a 1 1/2 year old fridgidaire glass top electric range. After less than a year it developed black spots under the glass. I managed to get the top replaced . Shortly after it started happening again. I have followed all instructions on cleaning, cookware, and don't think it is anything that I did as I had a whirlpool glasstop for over eight years and it looked good as new when I sold my house. I wonder if Fridgidaire is just poor quality. The appliance serviceman said all the glass tops are by the same manufacaturer. I find this hard to believe. I have not read of anyone else having this problem.
ellen
06/15/10
The spots under the glass are not caused by anything you do, and the frigidaire tops seem to be especially prone. There are only a few manufacturers, but more than one.
Jules
06/22/10
We purchased our house six years ago, and it already had a ceramic cooktop that had been installed 5 years prior. After having to deal with gas burners for 13 years, I have to say that I LOVE the ceramic one. We have created a few scratches from our own careless mistakes, but would never go back to anything else. I believe that once you get the hang of how to clean it, then it is MUCH easier and faster than the gas stove from before.

Just yesterday we noticed a crack. We think something may have dropped on it, but the kids aren't fessing up. Even after reading all these posts, we will replace with ceramic again. I will hopefully NEVER have to go back to drip pans and lifting the tops to clean like I did in years past. That was a pain!!!

ellen
06/22/10
De gustibus... glad it works for you. These tops do crack spontaneously sometimes, and at 11 years old, that may be what happened here.
Neil C.
06/22/10
My Fridgedaire slide in range glass top just seperated from the the metal base. I had a loud pop and the circuit breaker tripped. Has anyone been able to reglue them? What kind of material?
ellen
06/25/10
Please do not try to reglue, you can have a fire. Either replace the top or the stove.
April
06/26/10
While cooking a belated father's day feast with out of town family, using my ceramic cooktop, it cracked pretty much in half vertically with a lovely little accent crack in the cracked half's corner. The stove is nine years old, nothing has been dropped on it and it was being used as usual. My question is what makes such a cooktop crack? I read above that an 11 year old top cracked. But what makes it crack?
elleney sem to
06/27/10
These tops are glass, the current guess is that the cracking is some combination of wear and tear and thermal shock. Also, some folks use them on high; they seem to do better if kept at medium high or less.
dkafarms
07/11/10
I just had to replace my smooth top stove after 7 years of use. I will not use gas; too dangerous, and hated the electric coils; what a mess! I loved this stove and replaced with one just like it! I'm a farmwife and we use the stove 3 times a day 7 days a week and I didn't know you weren't supposed to use cast iron until reading this site! I use them at almost every meal! If this one lasts 7 years I will be more than happy with that!
Julia
07/13/10
I am getting a Whirlpool electric range with the Schott Ceran glass ceramic cooktop. I have several Magnalite pans that are very heavy cast aluminum magnesium alloy. They are not warped, precisely flat bottomed and fit the size of the burners. Has anyone used this type of pot on this cooktop? Did their aluminum content leave marks on the burners?
ellen
07/13/10
Dkafarms, glad they work for you. Cast iron is OK as long as it is flat bottom, not ring bottom.

Julia, just make sure that you scrub the bottoms of the pots as well as the insides and do not turn or slide them on the top.

Joe
07/18/10
Frigidaire slide-in style range glass cook top is cracked.

Have found good price for replacment part on line and considering doing the job myself.

Any advice or experiences would be appreciated.

ellen
07/18/10
Several readers have done this, there are some DIY sites on line with advice BE SURE to UNPLUG the stove from the wall before working on it.
Christine
07/18/10
I have had mine several years and would never go back to the coil kind. The most important thing is to clean spills as soon as they happen! If you leave them they are must harder to remove. Anyway..best thing for cleaning I have found is Bon Ami, sprinkled lightly and don't rub too hard, on a damp Mr Clean Magic Eraser. Those erasers are truly magic! I use them all over the house! They will remove stuff you thought was there forever!
Jacqueline
07/22/10
Glass cooktop
I have a Simpson electric glass cooktop, and while using it the large hotplate just fall down. I can see the ring arround the hotplate is broken. Do you think replacing the ring would fix it? I am no electrician but if it is just a matter of replacing the ring may be I can do it, any comments or advises on how to go about it?
ellen
07/22/10
No opimio, but I woulg get a pro to do it.
Tara
07/29/10
I have a glass top stove that recently broke. The stove is less than a year old. I wasn't there when it happened and am being told that it just happened. Is this possible? or would something have to have been dropped on it or the improper cookwear have been used?
ellen
07/29/10
Tara, this actually can happen without abuse. If it is less than a year old, you should still be under warranty Sometimes they give a hard time about it, but be persistent.
Annie
07/31/10
Goodness gracious! I'm so glad I did not see this thread prior to buying my Dacor ceramic cooktop about 5 years ago. I love cooking on it. Especially the clean-up part. So easy. And I cook ALOT! I've even canned, but use my "over-sized" special burner (Dacor has a second element on one of the medium sized burners, that makes it the largest burner by selecting the option). And, all these questions about the "whirly" popper. I've been using mine since my cooktop was installed. I purchased the stainless steel version, that I found for a bargain--after Christmas, one year, at Target. As for pot brands, I have an eclectic collection. (Faberware, Cuisinart, Brazzaloni,Schulte-Ufer, Magnalite,T-Fal, All-Clad, and a few others ...)Except for the Faberware,only one of each brand. Pots are a weakness--more new ones in the garage. My only problem with my cooktop IS ME!! And I am normally such a careless person. Only yesterday, I had a problem with--I know I turned the "touch" control off. Then later I continued to smell something burning, but had ignored it. When I could no longer ignore it, I discovered that the burner must not have turned off. (this was my Faberware saucepan that has a copper layer bottom--and I must have scrubbed for 90min. to try to remove the awful ring--most is now gone) It may be a sensor. I will try to be more attentive--and replace or service, as needed. LOVE my Dacor cooktop. Just LOVE it!!
ellen
07/31/10
This is not an easily available brand in the USA. Maybe users need to create a demand!
Rick
07/31/10
We have a new induction cooktop range. (Live in Florida on slab foundation with no way to get gas to the kitchen.) Is there any material that could be used to protect the cooktop surface from cast iron pan bottoms? Would think induction would work through a thin non-conductive layer.
Paula
07/31/10
I have a glass top stove, and I love it. However, I looked high and low to find a glass stove top percolator like my mom used to use when I was growing up. Now that I have one, I've been reading that you shouldn't use a glass coffee pot on top of the stove, unless you have a heat diffusor. After looking into this further, it seems that there are only certain types of diffusors to use as the others could melt to the stove top. And some diffusors say to not to use with high heat, which doesn't seem conducive for percolating coffee. Needless to say, I'm still uncertain as to whether I can actually use my coffee pot, or do I need to just be happy with looking at it? Any suggestions are much appreciated.
ellen
08/01/10
Well, a hot plate is cheap...
Don't use a diffuser on a flat top stove, it interferes with the sensor; on a flat top, try it direct at medium high heat and see whether you like the results. NOT high.
ellen
08/01/10
By the way, I assume that the bottom of the glass perk is perfectly flat. If it is one of those with some high-low variations, don't even try it on the flat top.
elise
08/07/10
I love my ceramic stove top except for one thing--it has stained & I have never used anything but recommended cleaner on it. No matter how much elbow grease I use, It will not come clean. Is there anything I can do.
ellen
08/08/10
Yes. Try a few of the other products recommended by the readers and be sure the bottom of your pots are scrubbed as well as the insides.
Susan
08/14/10
I've had the flat top range for 3 to 4 years now. I hated the coil top. But, I hated the Ceramic Cleaning solution, the smell; and it dried my fingers and hands with contact. Ugh. So I tried using Baking Soda. It works better than the chemical cleaners. I also put my pans in the dishwasher, now and then, to clean the bottoms, that and scour with SOS pads. Try using Baking Soda to clean the range top. Thank you for all the above info, Ellen, and all, it's all very helpful.
Kimberly Reinhardt
08/15/10
I droped a frying pan lid on my glass top broke it right in the middle. I know they can be replaced but my promblem is the one I need is discontuned.Can another modle fit on mine. I have an Amana modle #AKH3OHR. Ihave been racking my brain around this anwser. Everyone I have talked to says they do not know.Have any ides? Thanks Kimberly
ellen
08/15/10
Kimberly, the ONLY help for a substitute will be from the folks actually at Amana- call them, and be prepared for some long holds.

However, put amana parts into a google search and check some of the after-market suppliers Sometimes they have the exact parts for older models even after the manufacturer stops shipping them.

ellen
08/15/10
Maytag makes a top which can be used for this model of Amana. Here is a website:

www.appliancepartspros.com/part_details.aspx?part_id=46274

fabio
08/15/10
how can i get rid off aluminum foil
which is melted on cook top.
ellen
08/15/10
Discussed several times on the threads. Heat it just barely warm and use a razor blade very carefully. Don't be impatient, don't scrape or gouge.
russ
08/16/10
I should have done my research first i just bought a GE PROFILE 30 INCH GLASS COOKTOP how can i be so dumb to buy a cooktop made of glass
where can i buy a stainless steel NON STICK cookware and which brand .
dumber
ellen
08/16/10
If you just bought it, you could probably return it...
Cookware for these is discussed at length on the other cook top threads.
terri
08/17/10
just switched from using gas all my life to an induction ceramic cooktop....actually the verdict isn't out yet,but fortunatly i already had all-clad pans but did find out even some of those don't work on it,like the big spaghetti pot with the strainer insert.i have been using the lodge cast-iron skillet with no problems....and the debuyer grill pan(single burner) works fine on it....but i did learn to keep a magnet in my purse when shopping for a pan...if it sticks to the pan,it will work on an induction.....i also lucked out and got a new le creuset teapot on ebay for $11....i love the 90 seconds to a cup of tea idea and it's so much cleaner than propane.
Lea
08/23/10
I have a brand new replacement cook top for a GE Profile stainless slide in range (model # JGS968). It is out of the box, but never installed or used. I am looking to sell it, we paid $500 in 2008, if interested, give me an offer. Please email, lea_shafer@hotmail.com
ellen
08/23/10
Because a reader got scammed on some china, I suggest my readers do their sales through EBay to protect both buyer and seller.
geri
08/27/10
Bought a kenmore 30''smoothtop with convection oven in march of this year from Sears. I just love my stove, but i have 3 tiny scratches inside the elements. What do i do??? I am very careful,use the right pots and pans, use the cerama bryte with pad and never slide pots or pans on the top. This is the second stove for the first one had a crack that was a factory defect and Sears replaced it with another new one.
ellen
08/28/10
This is an almost unavoidable problem with these tops. Safe to use as long as it is not a crack.
judy
09/05/10
I had aluminum foil fuse to the surface . One area is about the size of a half dollar and has resulted in close to four pits. It is in the outer ring of the largest burner. I was frying fish. It is still under warranty but I doubt that they will honor replacing the top. Is the burner still safe to use? Can I use a large pan on it any more? I had no idea that aluminum foil could cause such havoc.
ellen
09/05/10
It is safe to use the burner till the top cracks, which you can delay by not using it above medium high.
Mark
09/09/10
Gee people! I have had a GE cooktop for several years, never read the manual. Used all kinds of smooth botoom pots and pans and didnt even know about these precautions and thank God I have never had any problems with it. I didn't even know they have special stuff to clean it. So, I always used easy off even on burnt sugar and it has worked. I suppose my cooktop knows how inconsiderate I am toward it and has been taking care of itself all these years. I was fine with that till I read some of these postings. Now, hmmmm, I am kind of concerned. Then my appologies to my cooktop and I promise to be nicer.
Michele
09/15/10
is there anyone out there who knows if you can put something on the ceramic cooktop to avoid things burning, making stews, chilis, or things that need to simmer a long time, l find the heat is too high and things tend to stick to the bottom of the pot, even on the lowest heat this still occurs, on my coil cooktop l would put a wire rack over the element before putting the pot on it and never a sticky pot from simmering all day, l think this is my only pet peeve with the ceramic cooktop stoves, so if anyone has a cure for this please post it, thanks so much
ellen
09/15/10
Did you post twice? I thought I answered this one...

DO NOT use a diffuser of any kind between the burner and the pot on these stoves, it completely interferes with the thermostat mechanism on the burner.

These burners are very slow to regulate. If you brown on higher heat and leave on the same burner, they can stay too hot for some time. Try this. Once the browning/cooking is done, move to a cool burner and set to lowest heat. On some tops, this solves the scorch problem.

Michele
09/15/10
Thanks so much Ellen, will try changing to a cool burner to see how this works, l find this a frustrating item with these cooktops
Andrea
09/16/10
Like others, I've been cooking on a Maytag ceramic top for ten years, including pressure canning (flat bottom) and water bath (ridged bottom) and using smooth bottomed cast iron...never knowing the no-nos. I've burned sugar and plastic and other things and I've been able to get it (mostly) clean. I cook almost everything from scratch, almost every day. So I just bought a new ceramic top GE...I hope it stands up as well as the Maytag which came with this house and must be over 15 years old. We are replacing it because the control pad for the oven wore out.
I did get the bridge burner and want to find a griddle to use on it...would prefer cast iron, and I'm not going to be dragging it around.
Very informative site.
Rhonda
09/17/10
I just got my kitchen renovated and bought a Kitchen-Aid ceramic top stove. I hope I won't be sorry.

I just wanted to know something. With my old stove, I used to put the roasting pan or baking sheet on the cooktop after I took it out of the oven. Can you do this with a ceramic top stove or am I going to damage the surface.

If I can't put baking sheets and roasting pans on the top of the stove after taking them out of the oven, where the heck am I going to put them? I don't want to put hot stuff on my counter at any time if I don't have to.

ellen
09/17/10
Rhonda, the manufacturers say not to put hot pans on the cool ceramic top. Most people do it anyway.

A silpat sheet or a couple of the new waffle type silicon hot pads on the counter will protect it from the hot pan.

Jennifer
09/20/10
ceramic cooktop cracks
Last night when cleaning up after dinner, I discovered a crack across one of the burners in my glass top range. We just bought this house and this appliance is covered by our home owner's warranty, but I have no idea what caused the crack (so I don't know what to tell the service guy). I had been cooking on that burner; didn't drop anything on it or do anything differently than usual. Any ideas what would cause a crack that started in the upper part of the burner - and has now spread in both directions to encompass the entire burner?
PS - if I had it to do again, I think I'd just replace the entire stove with a regular one. Based on all the no-nos I've seen on this site, I'd rather deal with a little mess under the burner than adapt to a stove so touchy it can barely be used.
ellen
09/20/10
Those home owner warranties are great. Look into a noew full stove- the cost may not be much more. The cracks can and do arise spontaneously, without any errors on the owner's part...
Amy
09/20/10
I am going to purchase a new stove in the morning and was considering a Frigidaire. It appears to me I would have to have a manual to be able to properly use these new cooktops without damaging them. I have Kirkland All Clad Anondized Aluminum cookware from Cosco. The pasta pan with steamer has a curved side but the bottom is flat. Can I use this. Also, the Everyday pan is quite large. Is this acceptable. I also use a Mirro pressure cooker occasionally. How do I clean the bottoms of my pans to ensure they are clean enough for this stove before I use them. Would I be better off to stick with the old coil stoves.
Susan
09/20/10
I understand that you can't put hot pans from the oven onto the glass top, but can you move a hot pan you're cooking with on the stovetop to a cool, unused burner to stop the cooking process - will it damage the cool burner? Should the pan be taken off the stovetop instead?

Thanks so much for all the information.

ellen
09/21/10
Amy, basically, use the Dawn power cleaner or a mild abrasive such as Bon Ami or Barkeeper's friend, then rinse very well. The pans should be no more than 1 inch larger than the burner. Sides don't matter as long as the bottom is flat.

Susan, I don't know if it will damage the top. It would not hurt the burner underneath. Off is probably wiser.

abc
09/29/10
#1 These cooktops suck.

#2 Having said that, most of these comments are excessively paranoid and thousands of people are doing what you say not to do every day with no problem.

Sammy
10/03/10
ceramic cooktop stain
I was frying fish and some of the oil must have gotten under the pan and burned on. I rubbed and rubbed with the ceramic cleaner and all of it would not come off. Then used the razor and it came off. But, now it has a cloudy looking area where the stain was. It feels smooth but can see this cloudy stain on it. I tried the little bottle of ceramic cleaner that is used to get off baked on grease. That did not work. Any suggestions?? Thanks.
ellen
10/04/10
Sometimes this improves with further elbow grease, but sometimes it does not. Some readers have had success with overnight soaks with white vinegar, others have tried easy off oven cleaner.
Jerry
10/09/10
I have a whirlpool ceramic cooktop that is about 12 years old. After cooking spaghetti and sauce (separate front coils) I noticed a crack all the way across the back two burners. I "thought" I used one burner to start the water boiling for the spaghetti and then transferred it to the large front burner after I had finished cooking the sausage for the sauce. Later I noticed the crack that extends across the two back burners. (I heard a "crack" when I was preparing the salad.) Questions: Can I continue to use the two fron coils safely? Can I replace the cooktop myself if I am a "Tim Allen" type of handyman? I checked with the Whirlpool site and found they do not make this model of cooktop anymore. What can I do? Thanks.
ellen
10/10/10
The tops are available on various after-market appliance part stores on line.

If you are truly "Tim Allen", you do not want to try this job; you have to be pretty handy to do it.

Don't use the burners under the cracks at all. Use the others on medium high or lower.

You have to turn these off as soon as they are empty...

jenny
10/14/10
I purchased the GE Profile double oven and have been using it for 4 weeks. Last night after I was done cooking I noticed that some of the finish had come off. Originally I thought I might have scratched it but when I run my fingers across it is smooth. Has anyone had that problem. It doesnt look bad but I can notice it and considering it has only been used for 4 weeks, what is it going to look like in 4 years. I can not return it as we purchased it in December for our new home and just moved in last month so it sat for 9 months. I love my stove but don't want to have the top continue to do this. Any advice or is there any type of touch ups you can do?
Karen
10/17/10
Yesterday I briefly removed a hot skillet from my new black ceramic cooktop and laid the skillet on a few potholders on the counter. When I returned the hot skillet to the hot burner, I did not realize a potholder had stuck to the bottom of the skillet and the burner immediately started smoking heavily and a small fire broke out underneath the skillet. After everything was cooled down and cleaned, it has left a darker black impression of the potholder's quilt pattern in the glass and the glossy finish of the cooktop feels different (less slippery) over that "burnt" area. Have tried the cooktop cleaner, scrub pad, razor blade. OK to use this burner? Am I stuck looking at the potholder imprint in the glass?
ellen
10/18/10
Jenny, no advice I can find on this, except try to get it covered under the warranty, which is a year.

Karen, some of the potholder is still there. Heat the burner to the very lowest possible heat, then use the razor blade again. Otherwise, every time you use the burner, some of that gunk will get transferred to the bottom of whatever pot you are using.
You could also try the Easyoff oven cleaner that some of the readers recommend.
When it is all off, it will be smooth.

Leanne
10/21/10
I am about to cook a Christmas pudding. It will have to simmer for 6 hours. Will this cause a problem with my glass cooktop? Is this too long for one element to be in use? I am aware of how hot the underneath of the cooktop becomes as well. Could this be a safety issue due to the extended cooking time?
Mekale
10/23/10
I bought my ceramic cook top stove used, and was not aware of all the rules. Tonight I was canning with a smooth bottom pressure canner, not even filled to capacity- well, half way through the canning process, the element tanked and now no heat comes from the burner. Can elements be replaced on a ceramic cook top, or am I better off to just replace the stove?
ellen
10/23/10
Leanne, I would probably do it on a hotplate or a high crock pot. If you do use the burner, make sure that the pot is not bigger across than the element and don't go over medium high.

Mekale,
yes the element can be replaced. The canner has to be no more than 1 inch bigger than the element (equal would be better) and the heat kept at medium high or lower.

Sally
10/24/10
Ellen - thank you for all the information on this page. After reading the posts and even installing a ceramic top, we uninstalled it and tomorrow the gas man is coming to convert us to gas. The other type just would not last a week with my heavy hands and the time spent cleaning and fretting just isn't worth it. Thanks!
Barb
11/01/10
ceramic cooktop No no's
Perhaps I am just lucky but I absolutely LOVE my GE Profile ceramic cooktop! Before purchasing it I had looked at this site and really wondered about the advisability of purchasing it - it was all gloom and doom - but - both my daughters have them - one of them also has one in a condo that she rents out - my sister-in-law has one - and - they all loved theirs. So - after over fifty years of marriage and cooking equal time on gas, electric, and cast iron electric hobs I made the plunge. I was tired of using tooth brushes, steel wool, stainless steel cleaner, etc., etc. and going in out of various nooks and crannies. Now - a few swipes with the recommended cleaner on one flat surface and it looks like new. I couldn't be happier. Also noticed a complaint that they are slow to heat. I have one two-size option Power Boil burner that is great - but I also don't really notice any problem on the other burners. Really like the three-size burner too. The outer 12" ring will accommodate the largest pots that I own. Also, as far as pots and pans - I am using my Farberware pots and pans that I got when I was married (over fifty years ago) and they work just fine. To reiterate what one reader awhile back said, "All it takes is some common sense, and reading the owner's manual. I love my ceramic top, and wouldn't trade it for the world." Considering my experience with my cooktop, I heartily agree with her.
Nina
11/13/10
Good News for Women struggled like me with white and gray spots

Since I know how devistating this is I am sharing my success story with you, finally I got my ceramic top all black and shiny again :)

I had few small white/gray dots spread out on two burners and the largest burner was REALLY bad with at least 6 cm wide of gray/ white stubborn spot that is not like grease so you can't scratch but also is rough and not like the smooth ceramic surface.
First, let me tell you what I use normally to clean hard grease, I never used the scratch tool coz if u not using it right it might scratch your surface, I used Jif Power cream for kitchen, I spray throughly then leave few minutes and use a sponge to wipe well then I remove with damp cloth. If any resedues remain I use baking soda which I think you all know by now how to use.
Now for the white/gray spots: By chance I found Dr Beckmann Rescue its a UK product and a white creamy liquid. after the normal cleaning, I spread Rescue over the problem areas waited for 10 min and wipped out as per the instruction, I found that the very small ones has gone but the stubborn one didn't go, so I repeated it and left for 30 min. Again plenty had gone but not all and I got excited coz I felt this might work, so , I put generous amount and left overnight about 8.5. hours and in the morning I damped a spongs and started to wipe hard on the white spots.I couldn't believe my eyes!! all the residues was gone and I had a very beautiful black shining ceramic again. But, as for the huge very big burner, it did not completely go but at least was better by 90% the 6 cm is now 2 cm and I am repeating the process with it until it is all gone.
Hope I help you with this info cause it really worked just try to find Rescue and wow it really rescued me after I was trying the shoe paint to cover the ugly spots!!Forgot to tell you that it also work with scratches.

ellen
11/13/10
Great news, thanks.
dan
11/20/10
I have had a GE glass cook top for 10 years now....only problem is that is warps some skillets....like Calphalon and Nordicware. TFal and any other pots and pans, even junky ones work okay. Nordicware replaced my skillet and said that is is not to be used on the glass top stoves.
dan
11/20/10
I have had a GE glass cook top for 10 years now....only problem is that is warps some skillets....like Calphalon and Nordicware. TFal and any other pots and pans, even junky ones work okay. Nordicware replaced my skillet and said that is is not to be used on the glass top stoves.
lili
11/20/10
After reading this I'm looking for an electric stove with (solid) cast iron (as opposed to coil) burners. (no gas line here) Has anyone seen such a thing? I know I've seen it in Europe but maybe not here. The coils and "drip" pans are so disgusting...
Thanks!!
ellen
11/20/10
Look online and at high end kitchen appliance stores, you won't find it at Sears.
Barb
11/21/10
I had the solid cast iron hobs for many years and awhile back replaced them with a GE glass cooktop that I like very much, as I commented previously. Mine was a Thermador but when I purchased my glass top I was told (at Sears) that they don't make them any more. Initially, I liked the solid hobs much better than the drip pan type but found that I had to spend a lot of time cleaning around the rims and to really make them look good I needed to use the blackening paste (like the old stove black) that was sold for that purpose. After applying you would "burn it off" and then they looked good for awhile. I realize that there seem to be a lot of complaints mentioned here but, as I said prevously, guess I am just lucky - really love mine and my really old Farberware has not been a problem.
Tami
11/23/10
I purchased my ceramic cooktop about a month ago and it's been a headache ever since. It must be cleaned after each use and I don't mean just a wipe off, you have to really clean it to make it shine. Also, I didn't know I couldn't use my existing fry pans and now I have a scratch on the largest burner that looks just awful. I don't think they will take it back and I have no idea how to fix it. Does anyone have any suggestions?
Sara M
11/23/10
Hey Ellen,

Me and my three friends are renting a house and one night, we discovered a crack on our ceramic cooktop! We were cooking on it normally beforehand and nothing was dropped on it nor does anyone recall any drastic changes in temperature.

I was wondering if you knew the differences in the causes between a crack in a ceramic cooktop verses a "shatter". We can't seem to find anything online about whether dropping something would cause it to shatter or just crack, or even whether heat would do either of these things.

ellen
11/23/10
Tami, get the repair person out while it is still under warranty, hey will sometimes replace the glass. Welcome to the world of ceramic-top stoves.

Sara, yes, they do occasionally crack under normal use, as well as if something is dropped. The glass can be replaced (cheaper than replacing the whole top)

Becca
12/02/10
ok. so have a problem and need some serious advise..My mother has always used aluminum foil to line the stove top with to keep it clean when cooking.I was currently doing to same, but my stove top is gas.. i was told that the aluminum foil can trap gas under it and cause a fire, so i have recently removed it. my stove top gets dirty fast here, i have 3 kids and work full time, it gets hard to clean everyday so gets put off till my days off at the end of the week.and of course by then its a huge mess. is there any product out there that is MADE to cover the gas stove tops and yet give you access to the burners so you can cook??
ellen
12/02/10
Yep, mine always looks like it was in a mud slinging fight...

You need to teach all users to wipe it after each use. Yes, a hassle, but in the long run totally worth the effort.

Dawn makes a power degreaser for pots and pans that is excellent for loosening all the crud. Spray, let sit, wipe off and rinse.

The round burner covers also help protect the other burners from spatter when one is in use..

Bee
12/03/10
We have a ceramic stovetop oven and I have tried so many times to convince my boyfriend to clean it after he uses it! He doesn't listen and there are stains everywhere that I'm positive are permanent. Just now , a burner started to crackle because of the burnt stain on it. I don't know how to make the best of it. I thought I'd try this forum and ask if you know what will happen if this continues. Will it cause detriment to the stove's performance? I fell that's the only way I can get the message across to my boyfriend.
ellen
12/03/10
Yes, it does affect the performance of the stove top when then pan can't make full contact, due to the crud. And after a while, it may pit, subsequently crack...
Syrene
12/06/10
Okay 11 years with my GE glass cooktop and never burnt anything. The holidays fried my brain - I boiled my Chantal enamel kettle dry and it stuck - now I have a small round spot of the burnt enamel stuck to the stove (about the size of dime) that I cannot remove - I tried goo gone, stove cleaner, rubbing compound, paint thinner, nail polish remover, scrubbing bubbles, fine steel wool, Magic eraser. Should I use paint stripper?
ellen
12/06/10
Won't help. That is a porcelain fused to a glass. You can turn it to lowest heat for quite a while to try to warm the porcelain and then CAREFULLY razor scrape, but no guarantees.
Syrene
12/06/10
bummer - thanks so much...I will come back if it works or something else does.
Syrene
12/07/10
do you think the half dime size spot will effect perfromance in any way? It is fairly flat from my various attempts. I hope to cover it with the ever-present (new) teapot!
ellen
12/07/10
The trouble is, the lift off the burner will mess up the heat conduction by lifting the pot part way off the burner; so decorate with the new tea pot, but cook on the other burners.
Lee Anna
12/09/10
I have a GE ceramic cook top with a bridge between my two left burners. I would like to purchase a double burner griddle for searing steaks on the stove and then I would like to finish cooking them by broiling in the oven. What griddle is best? I understand it should be flat bottomed. I would like an enameled cast iron double burner griddle if there is one suitable?
ellen
12/10/10
I think that Le Crueset has one- expensive- that fits your plans.
Monica
12/12/10
ceramic cooktop stains
I am renting an apartment with a ceramic cook top.
I have been careful with cleaning it but it has developed a black stain about the size of a half a dollar. It appears to be under the glass. I have tired ever thing from Boni Ami Bar Keepers friends to various cleaners mentioned above. This stain is smooth, has always been smooth. Nothing I have done has changed the stain. I will try silver cleaner and Mr Clean sponge. I have not tired alcohol or ammonia since directions have stated not to use these products.
If I owned I would live with it but since I am renting I don't want to have to buy the landlord a whole new stove.
Hoping for a solution
ellen
12/12/10
If it is under the glass, you did not do it.
Jenney
12/12/10
I've had a GE Profile glass top for six or seven years. I always clean after using. The two burners that I use most are all black. I can't feel anything, even with a fingernail. I've tried everything I can think of. I think the answer is to save up for a gas stove. I need to can some fruit, but am afraid to after all I've read. If I guy a canner on line, how do I know if it is truly flat? No more GE's for me!
ellen
12/13/10
Jenny, hotplates for canning are cheap. why not try one? Or borrow a neighbors stove and leave fruit in return?
In the meantime, to improve the looks of the stove, you might try the overnight ammonia soak used successfully by one of my readers...
Bevy
12/14/10
Oh my - my hubby just CRACKED our ceramic stove top after pretty down to tamp a portafilter on top of it. Really should've read that dang booklet that came with it. As far as I can tell we had it for 5-6 years. I only found ONE burner that would respond well and quickly with use. I absolutely HATED it's cooking abilities. I didn't know that cooking on it with cast iron was a no no and did that several times. OOPS.
We're going with a new coil Whirlpool stove and oven without the convection ability.
Whew - so glad that coil stoves are STILL available ... onward and upward and so glad that I learned something.
Joe A
12/15/10
My glass/ceramic top Maytag range just cracked on its own. The top was flawless clean. Only 2 yrs old. I bought a new part but need help to replace it. Any ideas on how to do it?
ellen
12/15/10
Joe, there are several websites that outline how to do this, use your google search to find.
Patti
12/15/10
I have had a ceramic cooktop, however,when I purchased it from Best Buy, a small black area was on one burner. I thought maybe this stove had been used and returned back to the store.Thinking it was burned on, I tried to clean it with the ceramic stove top cleaner and razor and could not get it clean. It's a black top that has the porcelain look (little white specks) that make up the burner areas. Over time that little spot has grown! At closer inspection it appears that the white coating is being removed on the burner. I feel I was sold a faulty range that was not manufactured correctly. Have you come across this before? What can I do to restore the look. It is becoming an eyesore.
ellen
12/16/10
Nothing to do to restore the look, if you are still in warranty, return it.
Patti
12/16/10
Thank you Ellen for your prompt reply! Guess I am stuck with an "eye sore" unless I can find an understanding rep from Frigidaire. Happy Holidays to you & much happiness in 2011!
Geo
12/28/10
We have had our ceramic cooktop for over 8 years and it has worked great. One of the elements has stopped working - any way to repair it?
ellen
12/28/10
Yes. If the part is availabe, any repairmen can do the replacement
Ann
12/31/10
Yesterday I cleaned my black ceramic cooktop from burned on food while it still was hot (apparently a mistake) with cerama bryte and was not able to take off all the white stuff. Now there are still some white flakes holding to the cooktop for the life of them all over the stove. Is it possible to cook on top of them or do I need to apply more cleaning materials?
ellen
01/01/11
Best to clean first. Heating/cooking on them can make them more permanent or larger.
Steve
01/01/11
A house guest had put aluminum foil on our hot ceramic stove top. How can I get this off... Is this posible? If not what is a good source to get a replacement top? HELP!
ellen
01/01/11
Just discussed on another smooth top thread:

This is fused and probably can't be removed, foil and plastic are the deadly enemies of these tops. A reader had success by turning the burner to the lowest possible heat and after warming the stuck on material, VERY CAREFULLY scraping with a new razor blade, taking great care not to dig or gouge.

frim
01/04/11
Strangely enough - probably a good thing too - noone has mentioned owing an electrolux glasstop stove. I do and have been very dissapointed almost from the start. Without cooking anything sugary I almost immediately develped pock marks on one of the burners. I originally thought it was dirt and bent over backwards to clean it off. I finally realized the roughness was not on the surface but in the surface. Electrolux is the VERY WORST COMPANY in honoring their warranty! First they told me it is not covered at all and this for a 4 month old stove! When I told them I will let others know how non-responsible a company they are they originally agreed to replace the glass but I would have to pay for the service! When I insisted that this was totally unacceptable and that I wanted a supervisor and would go on internet forums to share this info they finally called me back and said they would replace it as a "good will gesture". The new glass has started getting pits grooves again. I really regret investing in such an expensive stove. The more modern the poorer the quality. The older glass tops were much much more durable. This are chinese junk. Is there anyway to cover up the pock marks so they are less visible. I have actually seen small particles of the black glass shed when trying to clean it.

Thanks for any help

ellen
01/04/11
Sorry you are having so much trouble, but not surprised.
Joanne
01/06/11
I had my glass top GE profile delivered Dec 15 just in tie for my x mas dinner I used it it it seemok so far but just last week I made some tea by boiling reall cinnanon stick and real Ginger the water boiled dried and now I have thi circular stain that looks like a burnt mark but I'm not sure I used almost half the ceramic bryte I tried the blade but nothing I really don't know what to do I want to call GE but not sure if they will change on not please help
ellen
01/06/11
It is a burn, and it may be on the burner under the glass. You can ask for warranty coverage, but do not discuss the pan burning dry, as it would probably be denied.
Joanne
01/06/11
Thanks Ellen any suggestion as to what I should say that would make them change it or replace it also there are these water marks that refuse to come they are barely visible. But for a brand new stove I don't get it any suggestion with the warranty will be of great help
Vonnie
01/10/11
I have been reading some of the blogs on this site while researching for castiron cookware for my ceramic cooktop. I have been cooking on my GE Profile since 2004 and appreciate how much cleaner my exhaust vent and cabinets remain over a longer period of time. Had used a gas cooktop since '78, and the grease build up was yucky...all over my kitchen. But, I do agree that it is good to be able to control the heat better and more consistently.(I later read that when using gas stoves, the exhaust fan should be turned on first, to begin drawing in the airborne grease, thus, keeping things cleaner at the start.)

RE: Cleaning ceramic cooktops.

It is beneficial to use Cerama Bryte before cooking for the first time. Use it with papertowels. One papertowel for cleaning, and a clean papertowel for wiping off. This fills the tiny pores and put a protective coating that helps to prevent stains. Clean it this way after each use to make it easier and quicker. Never use soap. For burnt-on food, Cerama Bryte offers a scraper that uses replaceable metal blades. I use it all the time.

Re: cookware
Search the internet for heavier cookware. It cooks food better, holds the heat more evenly and cleans easier. Sometimes a demo-video is offered. Read the blurbs. I have found a castiron brand, Staub, that is recommended for use on ceramic. Stainless steel like All-clad, and aluminum non-stick like Swiss Diamond, are very good. Found a heavier, aluminum two-burner griddle, Chef's Design, that has served me well. (I have the two-burner bridge.) Remember. The reversible side models with a grill, or anything with a ridge that keeps the bottom from contacting the cook top, cannot ever be used!

Warning: It is not good to slide any cookware over to other burners. Salt will scratch the surface. I did it once, and won't do it again.

It pays to do your research BEFOFRE buying anything that is going to be permanent and used on a long-term basis, especially in the use and care departments. I am so thankful for the Internet!

Joyce
01/11/11
New Frigidaire ceramic glass cooktop. I understand no hot lids,
no hot oven pans, no hot pans onto a cold surface. However,
how about the opposite? I keep soup in the refrig in a pan
(triclad). Can I put that on a cold burner and turn to medium?
This thread has been very helpful to me. I still look forward
to my new ceramic cooktop!
Joyce
ellen
01/11/11
Yes, but the key is MEDIUM and don't be surprised if it takes twice as long as you expected to heat up.
Suzie
01/23/11
I've abeen reading this thread and find myself very dicouraged, but probably not as discouraged if I had already purchased the GE Profile ceramic cooktop I've been looking at. I'm re-modeling my kitchen and planned on replacing my electric coil cooktop. I'm not unhappy with its preformance but wanted an upgraded look to go with my new granite counters. It sounds like the glass cooktops come with a big list on no-no's which I'm not sure I want to deal with. Are the induction cooktops as sensitive with placing hot pots on cool area, ex. can a roasting pan from oven be placed on a cool cooktop? Do the induction cooktops scratch and crack as easily?
ellen
01/24/11
I have not used induction tops, except in the lab. They need pots that can stick to a magnet. The people who like them, really like them.
Amy
01/24/11
I boiled a pot of water on my largest burner on my GE cermaic black stove top. When I removed the pot, there was a small bubbled, indention on the burner. I turned the pot over and there was a sticky substance on the bottom of the pot. I was able to clean if off with warm water and soap on a slightly abrasive scrub brush. What happened?
Amy
01/24/11
I boiled a pot of water on my largest burner on my GE cermaic black stove top. When I removed the pot, there was a small bubbled, indention on the burner. I turned the pot over and there was a sticky substance on the bottom of the pot. I was able to clean if off with warm water and soap on a slightly abrasive scrub brush. What happened?
Amy
01/24/11
Following my earlier post, I was able to clean the pot with the sticky substance. I can't figure out what happened. I cleaned the stove afterwards with a ceramic cleaner, but it won't come off. What happened? How can I fix this?
ellen
01/25/11
You had something, probably sugary, on the bottom of the pot and it has pitted the stove top. Hot sugar on these burners is a mess. Most of us are a little casual about cleaning the bottom of our pots, but with these stoves, you must clean them meticulously.
Daniel
01/25/11
I am currently renting an apartment that has a Frigidaire glass top stove. Wow, what a nightmare this is. I just tried to boil a medium pot of water and after 45 minutes of being set to "max", I only get some bubbles in the middle of the pot. I need a rolling boil. After a month of use, I still can't get a good boil and food takes forever to cook. I have a set of perfectly flat, copper bottom stainless steel pots, so it's not like there is a bad connection to the stovetop.

I noticed that the elements don't stay on. I turn them on, and they only come on for a little bit, then shut off, then come on, over and over. No wonder nothing ever cooks. If I set it to "HIGH", that is what I want: HIGH. I don't want "oh let's slowly heat this up until it is kind of warm". I am used to being able to put a huge pot of water on the stove, turn it to high, and have a rolling boil in 10 minutes. This is ridiculous!

For what it's worth, I also use cast iron on this stove and, although it takes forever to reach temperature, so far I am able to cook reasonably well. This is probably because I never cook anything at higher than "medium" heat.

I can't imagine how anyone would prefer this type of stove over a regular electrical element. It's horrible. If I purchased this thing, I would return it immediately. Do people really prefer "looks" over "being able to boil a pot of water"?

Daniel
01/26/11
Here I am, 25 minutes into a "boil". Salted water. Lid on. Element set to max. There aren't even any bubbles in the water yet. It is steaming a little, so there is hope that the water will boil sometime before I go to bed.
ellen
01/26/11
Life is short. Electric kettles and hotplates are cheap- well my favorite Capresso (at JCPenneys) isn't so cheap, but is wonderful- get yourself one or the other...
Linda
02/06/11
After reading all the posts most comments are on GE profile. Maybe I made a mistake. I had (still have) in my garage waiting to sell a Whirlpool Gold ceran top range. Awesome, burnt all kinds of stuff, cleaned up great with Magic eraser and Cooktop cleaner. No scratches and looks like new and is 12 years old. Never paid attention to the type of cookware to use, set hot pots all over it etc. Hope the GE profile isn't as finickity as everyone claims it is. Almost afraid to use it! The black top certainly shows more dust, smudges etc than the the old one with the dark grey speckled top.
Linda
02/06/11
Anyone know if I can use Cooktop cleaning creme for smooth top ranges (radiant, halogen, ceran, glass-ceramic cooktops) on my GE profile cooktop, rather then the ceramabryte that came with it. Have 2 large bottles and it did a beautiful job on my Whirlpool Gold. Hate to toss it!
ellen
02/06/11
Yes, you can use it. Many readers like it better.
Linda
02/07/11
Thank you, appreciate the quick response, will definitely be using it over ceramabryte. I think it is a far superior product.
Judy
02/12/11
Is there any thing that you know of that you can put between the bottom of a cast iron pan and the glass cooktop to diffuse the heat so that you can use the pan on the glass top?
I have some older Le Creuset pans that I would love to use. I have had my GE Profile since 2005 and absolutely love it!
Sharron
02/13/11
I got a ge profile yesterday and my first meal, liver and onions, splattered on the ceramic top. I waited for it to cool completely before cleaning, which I think was a bit of a mistake. I had a bit of a burned mess. My husband and I used ceramabrte and vim for about an hour with poor results. Then I found this website, which took another 2 hours to read:). The solution to our problem was only mentioned once hear, so I'd like to post it again. Thanks to the person who mentioned sugar cubes. We rubbed the sugar cubes on the burns and wiped in-between to see the progress. At some points the sugar cube seemed to be scratching the glass, but when wiped, this went away. It worked perfectly. After reading these comments knew that any residue of sugar would cause more problems, so I was VERY careful to remove all evidence of the cleaning sugar. Then I did the last pass with ceramabrite. Yippee, it is new again. Thanks to all for the posts!
Marcia
02/15/11
I found this site because I was interested in knowing, after owing my cooktop for 12 years, whether or not I could use a cast iron skillet. I love my cooktop and have no regrets about purchasing it when we remodeled our kitchen. It's a Kenmore ceramic, slide-in. I read most of the early posts on the site, then skimmed to the most recent posts. There is one issue with my cooktop that's been going on for about a year but hasn't caused any problems (yet) with cooking. The cooktop is loose. I press down on it when I'm cleaning and there is definitely a "give" to it. Have you ever heard of this? Thanks for your input.
ellen
02/19/11
No- but you are in a so far, so good mode...
Tammy
02/20/11
hi...wondering if you can help? none of my burners will work on my ge. light will turn on and the fuse are good. thanks
susan
02/20/11
I have white or cloudy looking stains on my burners and I have tried to use several things to remove them. Do you know what caused this and how I can get them back to the "black" top? Thanks for any help
ellen
02/22/11
sorry- this is very hard to get rid of.
lucy
02/22/11
We recently bought a 10 yr old house & gained our first glass ceramic cooktop. GE Profile. I was scared of it at first but going ok mostly. Today I had a pot of peas bubble over onto the surface. I tried to scrape w/ first thing I could find, a rubber spatula. It's ugly now & I don't know how to fix it. Used the Ceramabrite but I can still see and feel the black rubber. Help?!?!
ellen
02/23/11
DO NOT use the burner till you get the rubber Very lowest heat, razor blade.off.
denny
02/25/11
restoring finish
I used a Mr. Clean Magic Eraser on my black porcelain kenmore stove and it left light scrub marks from the eraser. Anyway to restore the shine to the black porcelain again?
ellen
02/25/11
Try the ceramabrtye or weimers'. They are pretty good polishes-
Wayne
02/27/11
I have cast iron pans I like to use but with my relatively new ceramic cook top (over 1 year now) I haven't been able to do so. I do cook with aluminum fry pans and had a thought. Why wouldn't it be feasible to cook through an aluminum base (to protect the ceramic top) and still use cast iron pans? I understand all the precautions about scratching, banging, etc. I just want to be able to have the heat distributed to the bottom of my cast iron without marring my cook top. Has anyone tried this? Is there a poduct on the market such as a flat, heat safe, aluminum plate (or other material) for this purpose? If not, can someone invent it? I'll gladly give them the idea. Thanks.
Carole 2/27/11
02/27/11
Dear Ellen,I have used and loved my Corning Cooktop for forty years! Yes, you read correctly, 40 years. I have a two-burner griddle that came with it originally and I use Corning ceramic pots and also Cuisinart stainless steel pots and pans. All work beautifully. Of course, they all have flat bottoms, the one requirement for this cooktop. At this time I have to replace one of the cooking elements and I may have a very hard time. I'm doing my research right now and any help would be greatly appreciated
ellen
02/27/11
Wayne, because these burners work by sensing the heat on the bottom of the pan and cycle on and off, you can't use ANY kind of defuser between the pan and the burner for safe, efficient heating.

Carole, good luck. If all else fails, try EBay.

Dave
03/02/11
I am considering buying a cooktop.
I do have an expensive set of stainless steel cookwre
so that wont be an issue, I do like using my stainless
steel pressure cooker will that be an issue with cooktops
as well as enamel coated stock pot with stainer
Tnx in advance
Rhea
03/09/11
Hi Ellen,
Well I've gotten myself into a pickle, I think. I had tongs sitting on a burner that I did not realize was on and some plastic melted onto the ceramic glass surface. By the time I realized what the residue was it was hardened onto the surface. I tried to chip it off and it started to come off but also flaked off some of the surface 9directly on the element circle). If I flake the rest of the plastic off, is there a filler that I can use that will make the surface uniform again and is heat resistent as this is on the element? Otherwise I know it will be over $500 to replace. Thanks, Ellen.
ellen
03/09/11
Dave, you will need a hotplate for the enamel coated pan and the pressure cooker if you want uniform results without risks.

Rhea, turn the burner on to the lowest possible setting and warm the stuff up before you carefully scrape. There is no filler that will work, so you want to not damage the top.

Earl
03/12/11
I used to think gas was the only way to cook. Then I moved to an all electric home. After a certain length of time I learned that electric was the only way to go. (about 34 yrs electric cooking now) I have an Amana electric cook stove, black ceramic top and black stove, and love it. Now I want a black frig. Not being married I can have what I like. I have had my stove for a year and no problems. I clean ceramic while warm, I use a razor scraper and ceramic cleaner, or windex if top is not too soiled. I use wet dish rag to clean the cleaner off the ceramic top. I have soft terry cloth small towel that I use to dry the stove top. The terry cloth is used for nothing but drying the top, thus insuring my drying cloth will not be soiled with anything to harm stove top. I use Whink glass/ceramic Cook-Top Cleaner, and it appears to do good. I bake a lot. I have set hot dishes out of the oven on stove top burners and never any damage. All my skillets, and my Dutch oven are cast iron....the real USA made cast, Wagner Cast. The bottoms of my cast gets cleaned a number of times during the year. My skillets have no "ring" on the bottom. Grind them off if your skillet has the ring. I don't skid skillets across my stove top. This forum has been very informative. Amana range was never mentioned. However....as a safty factor, I won't set hot oven dishes on stove top anymore. I have cooling racks I can use on the counter top. The cleaning of anything black is time consuming...I am retired so I have lots of cleaning time. I would recommend anyone with a ceramic stove top read this forum. It is very informative. Ellen, keep up the good work.
Mary
03/22/11
Looking at Amana range that sales-person claims has a resin cooktop, not glass, and can use pans without flat bottom on as well as canning kettles (including graniteware with corrugated type bottoms) without any problems. However when I look the model up on internet specs say it has a glass-ceramic spillsaver tm upswept cooktop with ribbon radiant elements. Is there a resin top range that enables one to use graniteware canning pots or am I getting a sales-pitch? Have always used coils and am very skeptical.
ellen
03/22/11
Mary, that sales person doesn't have to cook on it. Trust the specs.
Geoff
03/24/11
Hi from aussie land:)
Came across this site (and very imformative) as we purchased another house which has a Fisher and Paykel ceramic stove top (after having gas in previous house).
A bit of getting use to these ceramic ones :)
Anyway, I'm sure it is just practice but when turning from a higher heat to a lower heat it seems to take a while to drop temperature (as some boiling water was still rapidly boiling when I felt it should be simmering by now - took a good minute to drop away).

But what disappoints me a bit is the limitation of size pan bases. Our larger element is 23cm diameter but we had some pan that were around 28cm. The limitation of pan size has been noticable when putting 4 steaks in pan and are very squished in.
Trying to find a pan with say 23-24cm base but also to spread out larger for say 4 steaks is not so easy.

ellen
03/24/11
Hi, Geoff,
You can go about 3 cm (an inch) over the diameter of the burner if that helps.
Also consider a nice hot plate for better heat control and size...
Lori
03/25/11
I have a 3 month old glass top whirlpool stove that my husband just cracked the top of, right thru one of the front 'burners'. I called whirlpool, it will cost more to replace than what I paid for the entire range. They also said it would be 'hazardous' to continue to use, even the other 3 burners that are not cracked. My question is, how difficult is it to change these out. Could I purchase a used glass top stove and just switch the glass top? It just seems crazy to pay more for the repair than what I paid for the brand new range only months ago, and it seems equally crazy to buy a new range and junk a perfectly good brand new stove. Any ideas??
ellen
03/26/11
Lori if it is new 4 months ago, it is still under warranty, go back where you bought it and insist on replacement.
Lori
03/27/11
I will try the store, I did call whirlpool and they said since my husband cracked it, it isn't covered by warranty. I disagree, he wasn't abusively using it, he just leaned into it. He's not a big guy, it should be able to handle basic kitchen traffic.
ellen
03/27/11
Lori, when one of these tops cracks through the burner, do not discuss how it happened.

Unless your husband took a hammer to it, he did not crack it. It cracked while in use by him. There is a difference.

Shame on Whirlpool.

Several handy people have changed the glass themselves. You have to get the right top, turn off the power, etc.

Gabe
03/31/11
Just cracked my kenmore glasstop (I've been using a razor-edged wallpaper scraper for stubborn spots since 2007) - not sure why it gave way today but would recommend not using "old favorites" - eg cast iron skillets, any thing rough as it will scratch the surface - and those can start a crack with pressure or impact - any way point of this post is Sears offered me a warranty contract which will cover the repair - even though "pre-existing" @ $239 - which I am sure is cheaper than the cost of straight replacement - worth looking into for any similarly situated folks.
ellen
03/31/11
Yep, it is a better buy than the straight replacement.
Geoff
04/01/11
Thanks Ellen for the reply,
Yes, I 3cm I reckon would be the maximum limit also.

The 'hot plate' you mention to try - what is that? Maybe you guys call it 'hot plate' and we in aussie call it something else which will then make sense :)
Electric fry pan maybe?

ellen
04/01/11
A hot plate is just a single burner electric coil mounted on a metal box, not large, that you plug in with a cord- used by folks who don't have a real stove.
Wm Stanley
04/04/11
What a diverse collection of glass top stove problems. It is a shame that those supposed to know only have what the manufacturer tells them but without understanding. I took the "advice" and paid with a new top. On the new top I recently used a flat bottomed Calphalon skillet with some sugar laden water that boiled over. I wiped at once with a damp cloth as suggested - I now have pits from the liquid that piped underneath the pan. Information without understanding is deficient. I have now used Cast iron cookware for over two years, my griddle is slightly warped - I have had no problems because I do not slide the cookware and I first heat the pans to almost smoking then turn the burners of or to low. I clean & wipe after each use. I also use a French copper sauce pan with good results. Now why do those that sell this wonderful stove give out such misleading data with no understanding? Maybe after 20 years of use I may eat crow, but so far only the false/skimpy data has given me troubles.
Carol
04/19/11
Ok, that's it. I will never get another ceramic top stove again. The heat is hard to regulate, hard to clean up the stains, too many no no's on what pots & pans you can't use, plus - and this is the main factor in deciding against ceramic tops - my 8" element went out recently in my Kenmore range (its about 4 years old) and thinking it wouldn't be more than $30 to replace, I was shocked that it will cost $106 to replace! I would rather just buy a new stove with regular top electric elements.
Suzi-Q
05/26/11
Have read entire blog and find that like Syrene (post 12/07/10) I allowed chantal tea kettle to boil dry this morning. alas, when the porcelain removed, the ceramic cooktop burner is compromised. If I am reading correctly, as long as I do not use the particular burner....I should be able to use the rest of the cooktop without replacing the ceramic cooktop immediately? I also have a GE profile.
ellen
05/26/11
That is what my readers have done, no problems reported.
Lindy
05/28/11
I have seen Imako® Pot & Pan Sealer advertised on line. It resurfaces cooking pots to make them permanently stick free. Would it work on a glass stove top?

I have been using baking soda and a damp dish cloth to successfully remove stains on my glass top burners but lately - in the third year of owning the stove - the surface where I clean the most has lost it's gloss, become less smooth and lighter than the surrounding surface, and is circled by a darker stainlike area.

ellen
05/28/11
Yes, baking soda is abrasive.

NO, do not apply that stuff to your stovetop!!!

Sandra
06/01/11
I would like to add my experience with glass cooktops. I've had them in two different houses since 1998. Don't remember what the first one was but the current one is an Amana free standing stove with ceramic cooktop. Don't like the stove itself but the cooktop is fine.

I use nothing but cast iron cookware. I love my cast iron and will never give it up for any stove. As long as you don't drag the cookware across the surface you don't need to worry about scratches (I keep lots of potholders at hand so I'm not tempted to drag a pot instead of lifting it).

Cleaning is a pain on any ceramic cooktop but I have a method that works for me. I keep a razor blade in a kitchen drawer, the kind you use to clean paint off windows (glass windows - glass cooktop!) and I use the razor blade to scrape the cooktop first. You'll be amazed at what will come off (like those rings around the heating surface). Then use glass cooktop cleaner, and using paper towels, rub it in until it dries, concentrating on the discolored areas. Clean up any residue with window cleaner or a damp cloth and then polish with stainless steel polish and a dry paper towel. I do this once a week, or more if doing lots of cooking or get things burned on. The cooktop is 5 years old, scratch free and shines like a mirror.

We just bought a house that has an old Westinghouse electric stove with coil elements. It must be 30 years old but the stove, oven and broiler cooks like a dream. It's ugly as sin but I'll be sad when it goes because I like cooking on it much better than the glass cooktop.

I'm facing a major dilemma about what to replace it with because I hate the maintenance of the glass cooktop but I'm leaning toward induction. There is some confusion about induction cooktops and regular glass cooktops. With induction cooktops people report very successfully cooking with thin silpat pads (or even parchment paper) under their pans to protect their cooktop which cannot be done with a regular glass cooktop. I am still doing research but thinking that this would be HUGE labor saver because it would keep the cooktop clean and eliminate the worry about scratching it with my cast iron pots.

ellen
06/02/11
If you like the Westinghouse coil, also look at the sealed top electrics.
jack
06/14/11
cooker and kettle
Ellen, i boiled our kettle dry on our induction cooker, the ring has gone a grey colour in parts and the whole kettle is too hot to touch. I was just wondering if you have any ideas of how to sort out both the ring and kettle.
ellen
06/14/11
Jack, so sorry to hear, but this thread is about ceramic top heaters, not induction, and I am not familiar with induction outside the chem lab. I do know the old trick of putting a couple of stainless steel ball bearings it the kettle so it rattles if the water gets low. Maybe for next time?
brenda
06/20/11
I've had an Amana glass cooktop since 1980, and it was already in the house when we bought it (one of the first glass cooktops). It just cracked tonight. I'm sad.
ellen
06/21/11
It's hard to accept unplanned changes. If you decide to replace with a new one, I hope you have good luck They don't seem to make them quite like they used to.
Bruce
06/22/11
I am sitting here amazed at all the problems and complaints people have with their glass-ceramic range. I have a Frigidaire smoothtop purchased in 2007 that still looks and works like brand new--sure it has a few light scratches on the burner zones, but that's merely cosmetic. After all, the stove sees daily use and you can't keep it in "showroom" like condition all the time--nor should you expect to. Unless the glass itself is physically damaged, they are perfectly safe to use. I use Cerama-Bryte with their special kind of scrub-pad, buff everything out with a clean paper-tower, then shine it up with a tea-towel, and presto--that's all it takes. I MUCH prefer my smoothtop over gas. Gas cooking does have its advantages, but I must say that electric cooking has come along way in recent years--especially with induction finally making an entry into the marketplace.
ellen
06/23/11
To each his own.
jay
06/23/11
ceramic cooktop problem
My daughter just bought a house and the whoever used the range before used only one burner and now it has a white hazy ring on the front burner. It has a black top. Any suggestions on how to get rid of this spot? It's basically the whole burner that's white.
Bruce
06/23/11
Ellen, check out the recent issue of Consumer Reports. In almost every single category, electric ranges outperformed gas. One Gas range only received a score of 36 out of 100. The one induction they tested scored 99/100.
Bruce
06/23/11
"Looking at Amana range that sales-person claims has a resin cooktop"

There are NO "resin" cooktops available anywhere in the world(it would melt). To the best of my knowledge, only TWO manufacturers that I'm aware of currently make most genuine Glass-Ceramic cooktops: One is CERAN(a division on Schott glass)and the other is EuroKera(based in France. Unless the tops are now being outsourced(which makes me wonder given all the problems people are reporting), they are all designed and manufactured in Europe.

Mari
07/06/11
When using my G.E. black smoothtop (electric)powerboil burner I detect an odor similar to cleaning an oven. The bottom of the pots are clean and the glass top cleaned with cb looks perfectly clean. Anyone else have this problem?
ellen
07/06/11
Is it new? The smell is coming off the burner itself, which is actually under the top.
Debbie
07/09/11
A friend of mine put the lid of her pot on her ceramic top stove and now the lid is sealed and she can't get it off. Any suggestions?
jean
07/11/11
i didn't know about the flat bottom and ceramic cooktops. i use a calphalon hard anodized aluminum grill pan on my ge profile smooth cooktop and never have had a problem. the bottom of my pan is ridged, but i get the grill marks on my food. i've never seemed to have a problem. i do have a question about fitting the size of pots to the burners. should the black circle that outlines the burner be included in fitting the pot to the burner, or do you fit the pot to the gray interior of the circle?
ellen
07/11/11
Debbie, it depends on if the lid is glass or metal. Basically, the air within formed a partial vacuum when it cooled. If it can't be loosened with a razor blade/boxcutter, and it is metal, you can drill a tiny hole in it to release the vacuum; or try reheating it (hot towels, for example, although one intrepid and desperate person used her tiny kitchen blow torch, sacrificing the lid!). Or you may be able to unscrew the pot handle, creating a tiny hole-
If it is glass, you are stuck with trying to reheat, or just breaking it. Cover with heavy towels or canvas before breaking and BE CAREFUL!
ellen
07/11/11
Jean, the problem with the uneven bottoms is they stress the thermostatic controls of the burners, which are the parts most likely to wear out. It is up to you.
The black circle is basically the edge of the heat. You don't want to go much bigger for even heating.
jean
07/11/11
thanks ellen. i learned a lot from your threads. now i understand why my one of my pressure cookers doesn't work properly on the smooth cooktop. i simply use it as a sauce pan because it's a nice heavy gauge. i use my calphalon grill pan frequently because i like to grill salmon. i'm throwing out all my calphalon non-stick. what a waste of money to have the non-stick which probably is unhealthy any way. i'm nervous about the little scratches on the non-stick surface. even taking good care of them, they wear badly. it looks like costco has some really good cookware at amazing prices.
Mark
07/14/11
WARNING: The new (< 1 year) Kenmore Elite cooktop I have uses an infrared touchpad instead of capacative. The quartz halogen bulbs in the vent hood above it actually interferes with the Ir touchpad. It causes the burners to either change settings or lock up the keypad where I have to reset the circuit breaker. Can't use incandesant bulbs as they will blow with the steam hitting them. It took a lot of complaining and several maintenance calls but Sears finally acknowledged the problem and has authorised me to swap out the cooktop for one with knobs.
Shelley Pumphrey
08/04/11
Ellen, I WISH I HAD SEEN THIS BLOG BEFORE! My son-in-law, poor guy, just ruined my two-month-old GE Profile glass cooktop by accidentally melting aluminum foil on it. I like your quote above, that these cooktops cause misery for 9 out of 10 users.

HAS ANYONE EVER CONSIDERED A CLASS-ACTION LAWSUIT AGAINST THESE MANUFACTURERS WHO OBVIOUSLY KNOW THEY ARE PRODUCING A SUB-PAR PRODUCT?

ellen
08/04/11
Don't know. Have noticed that the Sears appliance outlets are filled to the brim with these stoves...
Barb
08/07/11
I agree with Bruce - amazed at all the problems - must have just lucked out - but - I LOVE my ceramic cooktop! Have had it three years and it looks like new - extremely easy to clean - have used both gas and electric for over fifty years of cooking and, for me, this is by far the best - both for cooking and cleaning - one wipe and it looks like new. So glad I ignored the warnings and listened to three family members who loved their glass tops.
ellen
08/07/11
Hmm, what brand?
Melanie Palmero
08/15/11
I wonder if ceramic cooktops are good for canning. I've got this small project of canning goods just for home consumption and would need a reliable stove with a good cooktop. I heard ceramic cooktops are great. By the way, if anybody is interested in residential canning, here's a very helpful article I found.
Barb
08/16/11
Re your question regarding the brand of my ceramic cooktop - it is a GE Profile - has one large burner that has three cooking sizes and one Power Boil burner that has two cooking sizes. Perhaps I am on borrowed time but so far, as I said, am very pleased. Must have lucked out on the cookware that I bought fity years ago also - aluminium-clad bottom Farberware - have used stainless steel cleaner through the years and they look great and apparently the bottoms have not warped at all - they all seem level on the glass top burners so I have not had to buy new cookware as some peope have mentioned.
ellen
08/16/11
Thanks, Barb, good luck.

Melanie, most manufacturers (and I) do NOT recommend canning on these tops. They are not good for canning- the way the heat cycles does not maintain pressure and temp well- and most canners are too big for the burners. Just yesterday a reader posted on another ceramic top thread that she caused permanent cloudy rings on her top by canning.

Cathy
08/21/11
The house I am in has a Wolf ceramic cooktop, which I just ruined by dropping a pan top on - large crack. I am wondering if the glass top can be replaced or if the entire unit needs to be replaced? Thanks!
Ken
08/22/11
Wow so much good stuff to read - I cook A LOT and am pretty darn good (from what people tell me) I really enjoy the ceramic top, it takes a bit of time getting used to it but now after 6 years of using them I really enjoy it. Cleaning takes a small amount of time you just have to do it correctly and I never use soap it makes it look worse - I use a good blade for any bad things and a regular cleaner then a splash of vinegar to polish it up and NICE.

Thanks for all the info here!

ellen
08/22/11
Cathy, the glass top alone can be replaced on most ceramic top ranges- give the Wolf folks a call.

Ken, good job, sounds like it works for you. Yes, vinegar is a good shiner-

Kelly
08/23/11
burned out burner on a glass cooktop?
Hi Ellen,

I purchased a new home a little over a year ago and it came with a GE glass cooktop stove. I typically use the "power boil" burner, the dual burner that has two size options. The other morning, it took forever to get my mild to boil for oatmeal. i removed the pan and the inner "burner" was not even hot. The outer burner still works but not the center part...which kinda makes the whole burner useless. Can you purchase replacement elements for glass cooktops and if so, any rough idea of a cost? I can't figure out why the burner just quit working. I am single so its not like someone did something and never fessed up to it. Of course, it would happen just after the warranty expired. Any thoughts?
Thanks a bunch!
Kelly

ellen
08/23/11
These burners do burn out (usually the thermostatic control) and can be replaced, the glass top is removed and the burner exchanged. Too bad about the warranty issue; some warranties are 2 years.
Carol
08/25/11
I have been reading all of these posts in amazement! I have had a Maytag Ceramic cooktop for about 5 yrs now and LOVE it! Unfortunately my husband dropped a heavy can on it 6 months ago and shattered the front burner and sent a crack through the 2 others. I still have one good burner and have been using the cracked one for 6 months without issue. I have always used cast iron skillets without issue. I actually keep them on top of the stove most of the time. The cooking is even and no scratches on the cook top. Other than some staining on the burners, thanks to my husband never wiping up after cooking, the stove looks as good as new. I just can't believe all the issues with cookware...what can be used, what can't be used. Crazy!
ellen
08/26/11
Replace the galls top for $200-500 and go back to 4 burner cooking. You have been lucky.
Carol
08/26/11
I unfortunately cannot replace the glass top as they no longer make the part. I can't find it anywhere!
Len
09/04/11
My Jenn Air tops corner had cracked off. It is no where near the burner but I was wondering if there is a glue/adhesive that will fix it. Crack is just cosmetic.
ellen
09/04/11
Engine epoxy mat help.
Deb
09/07/11
I am switching out my Jenn-Air coil cooktop with grill/deep fryer/griddle accessories and down draft for a glass top with down draft and the same accessories. The two glass tops are removable. After reading the above comments, I may regret it. I will take all of the problems and tips into consideration in caring for it.

Thanks all!

Sharon
09/14/11
I've had my GE ceramic cooktop for a few yrs now, the thermometer in the overn keeps going whacky. Lucky me hubby can fix it after I searched the net for how to do it. But this is the second time in a yr, not happy with this. I was canning beets last night, second batch in 3 days, and I heard a loud pop. Thought I lost one of my jars as I was just boiling the finished beets in the jar but this morning when I got a good look it was my stovetop. Not one crack, There is one crack branched off into many all over the heating area. This is not the first time I have canned with this stove but it will be the last. I have had trouble with simmering soups from day one. It is either too hot and it boils over or it's not hot enough to simmer and soup stops cooking. One thing I am happy about with this stove.. I now have an excuse to get rid of it!!
ellen
09/14/11
Yes, large pots on these burners cause many problems, hope you enjoy your new stove.
Steve!
09/18/11
Hi Ellen! We are having some problems with our cooktop! After we were eating dinner and I washed the dishes, I went to the stove to clean it! We have a black Frigidaire Smoothtop! Anyway, the hot surface light went off, so I assumed it was OK to clean the top! I used a wet cloth and Cerama Bryte to clean it, but I did notice the top was warm! After I was done, I noticed on one burner that there was a large grey spot near the top! I also noticed there were other smaller grey spots! I put the stove on self-clean! While the stove was on self-clean, I tried the get the spots off with the same cloth and Cerama Bryte. I had no luck, and the top was hot because of the self-clean! Now, I have three burners that are fine, and one burner that has grey spots all over it! We've had the stove for about three weeks! What can I do to get rid of the spots?
ellen
09/19/11
You can try the maas polish or Mr. Clean eraser sponge and a razor as discussed elsewhere on the threads. If it is 3 weeks old, you can try for a warranty replacement of the top. But this is a chronic problem withj these tops...
Phyllis
09/20/11
My smooth cooktop maintains the temperature by turning on and off. Therefore, when the high heat comes on while cooking something delicate, such as pudding, the food is scorched. On the other hand, when I want high heat constantly, the burner temporarily shuts off. This interferes with stir frying and browning pancakes. Has anyone else had this problem. I was wondering if something is wrong with my stove.
ellen
09/20/11
Nope, this is the way these burners are designed to operate, that's why I suggest an additional hot plate for stir frying and canning.
Sonny
09/21/11
can I convert my whirlpool element range top to a ceramic element top?
ellen
09/21/11
Not the place to ask that question, check with the local Whirlpool repair place.
Babette
09/25/11
Need help deciding on cookware choice for present day Sept 2011. We really have liked our black glass stovertop for several years now, as cleans up so beautifully and cooks just fine for our cooking needs.

We were using a fairly inexpensive REGAL blue teflon-coated cookware set and are putting in the RV and upgrading for the home.

We lliked a Paula Deen speckled set in blue, but were luckily able to read the booklet first that it is NOT for glasstop stoves - so that is out.

Now we are thinking about a blue set of T-fal and are wondering if these would be okay for simple general home use as we don't cook anyhing heavy-duty. Would these be a good choice, has anybody else used them? THey aren't too heavy and are teflon like we need (and blue!), but we need to be sure and welcome input and experience from you others, please.

ellen
09/25/11
The new non-stick coatings are much better than the old, and T-Fal has worked for many readers.
CC
10/08/11
I just got a brand new whirlpool cerem-top stove and is having problem with one of the dual-top. The element cycles on and off at maximum heat. But when I put the same pots on the other dual-top at high, the element didn't cycle on and off. I made sure I tried all my pots on both dual-tops at high heat, and only one of the dual-top is cycling on and off. Is this normal or is there something wrong with that element?
CC
10/08/11
All my pots are stainless steel with smooth flat bottoms. But when I phone the service dept, I was told because I don't have good pots.
ellen
10/08/11
It is normal for them to cycle on and off. However, the two probably should not be different. Did you call the retailer or the manufacturer?
CC
10/08/11
I called the retailer.
ellen
10/09/11
Suggest you call the manufacturer's service number (you can find it in the manual or online)- retailers don't know much about these tops.
RP
10/17/11
I cracked the corner of my induction cook top. It's not close to an element or controls....can i just silicone or putty the crack. Its a very small hairline crack but I don't water getting into the crack and its $1,200 to replace the glass.
ellen
10/18/11
Yes, you can, but be prepared for replacement one of these days.
ChrisG
10/19/11
I see this has been asked and answered before, but I am just wondering if there is anything new out there. I am looking for a stove top cover for my glass ceramic cook top, so I can use it for extra counter top space. I see them for gas and electric, but have not seen one for the Glass Ceramic Glass top stoves. Anyone know of where I could purchase one or what I can use?
ellen
10/19/11
What would be the best choice would be a glass cutting board that had legs to lift it off the burner. Won't melt like plastic or burn like cloth/wood, when the burner inevitably gets turned on with the cover on top.
Rita
11/02/11
I have had my GE smooth top stove for 3 years. The top cracked from front to back while I had the oven cleaning. As far as cleaning the top it is fantastic but I am sure that I will be looking into some other cooktop for sure. It could be the GE brand since my 3 yr old dishwasher is bad also.
joli
11/04/11
I had a chip on one of my 4 burners. I accidentally turned on the wrong burner and had a oven pan on top of this same burner and there is now a crack across that burner rendering it unusable. Is it safe to use the other 3 burners if they are crack free?
ellen
11/06/11
Yes, but you will have to replace the top, or the stove, eventually.
Mr J
11/06/11
Glass stove top
Hi I have an extra Glass top 4 burner and warmer made for a GE electric stove.
My question is can I put just the top on a counter top? I don't need the oven part.
ellen
11/07/11
Ask a kitchen appliance or remodeler person. Usually, you cut away the counter and do a drop-in sort of thing. Under the top can get HOT.
VB
11/07/11
I inherited a Jenn-air ceramic countertop in a house purchase. It was new when we moved in and worked fine for 3 years. Now suddenly over the last 2 months... the left front burner just stopped working and the right front burner doesnt light in the middle; only the sides. What options do I have?
Thanks
Megan
11/07/11
Hi Ellen,
We bought a new Frigidaire ceramic top one week ago. Since using it over the last week I noticed grey spots on 2 of the burners. Looks almost as if the finish is coming off only on the burners. I have not put anything on them except a soft cloth and water. What causes this and what can I do to fix it and prevent it from happening further. It is very frustrating to see so quickly on a brand new stove. Thanks for your advice!!
Amy
11/19/11
sugar divots
I have the Maytag Gemini smooth top electric stove. The other day I had a massive sugar spill on top of my still hot burners. I managed to get the sugar off, but unfortunately there are now several small divots where the sugar apparently melted with the heat. Is there anything I can do to make this top smooth now? I was thinking there must be some kind of glass top filler kit or something?
ellen
11/19/11
VB, the burners can be replaced.

Megan, try some of the cleaning products discussed throughout this thread and the others.

Amy, there is no filler, and you have experienced the horrible sugar effect that permanently scars many of these tops.

susan
11/27/11
is it possible to use a clay pot on a glasstop stove? is there some kind of diffuser or other item that can protect the stovetop and still let me use the clay pot? thanks.
ellen
11/27/11
NEVER use a diffuser on a ceramic top stove, it interferes badly with the heating control of the burner.

I would not use this, as the burner uses reflected heat to help moderate its control, and thye clay won't do that.

portia
12/04/11
I just ordered a GE profile slide in range with glass top yesterday and happened upon this site while researching pots to buy.

I have withdrawn my order as of a few minutes ago and decided on a gas version of the slide in range since I have access to propane gas.

This range is for a vacation home that is rented from time to time and I don't think all the cautions and posted rules in the world would have prevented mishaps.

I had put in an electric coil range fifteen years ago thinking gas (open flames) is too dangerous.

But now I'm thinking my dollars will be best spent on a gas range and an additional fire extinguisher (there is already one underneath the ktichen sink).

No need to replace the revereware; no need to purchase specialized cleaning products. No worries.

I'm so very glad I stumbled on this website. I believe you have saved me incredible heartache.

Best to all!

Roxy
12/04/11
While cleaning my stove top I noticed that it had cracked from the front all the way to the back. It doesn't go through any of the burners, it does skirt around and very close to the large front burner though. I have been using a glass top stove for over 20 years now and have never had this happen. So my first question is how did this happen? Nothing was dropped on it, just pans from the oven set on it. Second question, is it safe to use? Lastly, do I need to worry about water getting under the glass when I clean it?
ellen
12/04/11
It can happen spontaneously. If this top is 20 y/o, it is not a surprise. Yes, you can use any burner it doesn't touch or cross. Yes you MUST avoid getting water in it, it definitely affects the life and safety of the elements under the top.
Linda
12/14/11
We have a new jennair ceramic cooktop and we have purchased the Jamie Oliver professional series pot set that indicates that they can be used on ceramic. The pots are aluminum stainless and copper layered with grooves on the bottom. We have not yet used the pots, as we put the pot on the element the pot rubs onto the white rings. My question is will this eventually wear off the rings?
ellen
12/14/11
No, but it doesn't matter, the element is actually under the glass. It is an appearance issue, not a function issue.
Ann
12/19/11
After reading many blogs and reviews; I decided to go with a LG Radiant Cooktop with SmoothTouch Controls Steady Heat Cooking Elements. I seem to have read the most problems with the GE Profile or Kenmores.

I had to order it since everywhere I was looking was sold out. This will give me time to figure out the best cookware to purchase. I have gotten some great suggestions from reading everything people have written here. Now I just need to compare and see which will work better for my new LG.

I tried Cerama Bryte on my previous glass top but didn't do as good as of job as the Scotch Brite Cook Top Cleaner. I have no problems at all and it has always removed any stains or burned on messes. So, I will be sticking with the Scotch Brite for the new cook top as well.

Clay
12/22/11
Probably the wrong section for this, but I was reading back and Ellen mentioned that a sensor in the cooktop basically "tells" the stove that the pan is hot or it will keep getting hotter and hotter.

I can't seem to get a sugar, water, karo, mixture to boil over 220 degrees. I needed it to go to 255 degrees. Is there something that should be replaced or can I not get it that high.

Plus, I will NEVER own another ceramic top stove if given the option.

ellen
12/23/11
You have to cook a long time, even on a regular stove, to bring this temp up, as it has to go from just liquid to syrup, with a chemical change. Have you considered a hot plate?
Coleen
01/10/12
Does any one know of a ceramic cook top stove protector that is used under a pot while cooking? I have heard of someone using one, but have not been able to find it in any local kitchen stores. It is supposed to inhibit the food in side of the pan from sticking (like soups and sauces that are cooked long over low heat.
ellen
01/11/12
No, Coleen, these are specifically recommended against in the instructions for these tops.
Georgann
01/15/12
I have a brands new ceramic top down draft kitchenaid. 1 day old. My manufacture instructions do not mention any pre conditioning. should I apply (glass cream) anything before I use the stove burners?
ellen
01/15/12
VERY good idea. Will help with cleaning later.
Sue
01/15/12
Why bother manufacturing any ceramic cooktop
which doesn't heat high enough to boil water
for basic soup or pasta ....2 bubbles of heat after placing large pot on large burner on high for 1 hour...definitely not a continuous boil.
I'm appalled that the only option is to buy a hotplate....it's fundamental that you should be
able to boil water easily on your cooktop.
I have another thought... what about building a log fire and hanging a kettle over it? At least
the water will boil fairly soon
Linda
01/17/12
I have a kitchenaid architech glass top stove and love it. I have not had to change the pans at all that I have hd for over 20 years. I use my corningware, large roster to make gravy in after a turkey or roast comes out of the oven after I cool the roaster down for a bit and use the cleaner from Wal-mart each weekend to clean it and I have had no issues with the regulation of the burners for cooking...LOVE LOVE LOVE my stove!!!
ellen
01/17/12
Hi, Sue, an electric kettle is good for tea , and the do make 6 cup "hot pots"

Linda, the oldest ones that lasted appear to have had a better, sturdier top. Glad it worked for you.

Paula
01/18/12
As I was waiting for my brand new GE Profile black glass top range to be delivered, I read just about everything I could find on the internet. It did not take long for me to become quite depressed, thinking I had made the wrong choice. Hubby told me to stop reading and go with the flow...which I did:)

It has been 2 weeks now and I have been cooking up a storm, with a brand new Cat Cora cookware, trying to use most features. So far, I am quite pleased and absolutely do not regret my choice.

For me, it has been a kinda life lesson. Just as we should do with people, this range has to be approached with care and respect. What is in store for the future? Will it crack, discolour, or what-not? I have no idea. All I know is that right now, I have a big pot of pasta sauce on the "simmer" setting and life is good:)

diane
01/19/12
Hi Ellen, I just wanted you to know about my new cooktop cover that is just 2 inches high- designed to add protection to the flat glass or induction cooktop when not in use.. It creates additional kitchen space and provides a protective cover for the cooking surface. Pictures and info are at www.centerstagekitchens.com
Cheers! Love the blog!
Pam
01/19/12
I have a 20 days old kemore glass top range. Are there any glasstop burner covers available? Are they safe? I would like to keep the burners not in use while cooking, so that the spluttering oil or food does not soil the other burners, thus being able to avoid constant clean up. Enjoyed your blog.
ellen
01/19/12
The lady just above you found the first cover I have ever seen- for individual burners, I can only suggest the same round metal burner covers I us eon my standard electrical range...
Brigitte
01/28/12
Ellen:
I have a large round bottom wok and am looking for a wok ring. Can I use an aluminum wok ring on the ceramic cooktop? Amazon.com has a selection of them. A stainless steel one is very expensive but there are some inexpensive aluminum ones available. Just wondering if it would mark the surface of the cooktop...
ellen
01/29/12
No. The ceramic top works by sensing the direct contact with the bottom of the pot. A traditional round bottom wok won't work on these tops. Maybe you need a hot plate.
snipat
01/30/12
I have recently bought one Frigidare ceramic cooker.can I use all four burners separately at a time?
Is there any risk of breaking the top due to heat while cooking on all four burners at the same time?
ellen
01/30/12
You can use all 4 at once- no increase in risk.
renee
02/01/12
I am renting and there is a glass stove top in the apartment. On the burner that was probably most used, there is a dark half moon like spot on the glass. The top is black with white speckles, and where this dark spot is, the speckles are now dark grey. Along with this there are small scratches and rust colored rings and patches on the other burners as well. I've never had a range like this before, and don't know how to clean it, or if all this discoloration make the range unsafe to use...
lisa
02/01/12
I am left puzzled by some of the older posts regarding trying to boil water. I have never run into this problem with my glasstop stove. It comes to a boil very easily on my frigidaire and if not watched closely will boil out of control! I'm wondering if they have improved on this in the newer models. (Mine is a month old)
snipat
02/01/12
Thank you ellen.One more question ,can I place pressure cooker to cook on it?
ellen
02/01/12
Renee, not unsafe, but take dated pictures so you can prove you did not do it. Then read the cleaning ideas and try some.

Lisa, yes, and also brands differ hugely in how well they work.

Snipat, yes, but it has to be the right size, and remember NOT to slide and that you can't turn the heat down quickly.

renee
02/01/12
Thank you Ellen!
renee
02/01/12
Thank you Ellen!
Judy
02/04/12
I'm on my third glasstop stove since 1996 (because of moving, not because they didn't work). I have never had a problem boiling water.
snipat
02/06/12
Thank you very much ellen.
Jane
02/08/12
I have a Jenn-Air Ceran cooktop that is 20 years old. I have cooked on it every day and it looks almost new. The problem is that one of the burners stays on the "Hi" setting even when the knob is turned down. Can this be fixed? It sounds like the newer cooktops are not very reliable with all the chips and scratches. I do not understand why most of the new ones are frameless. This is just asking for chips. Mine has a frame around all sides.
ellen
02/08/12
If the part is still available, the burner thermostat or burner can be replaced, and that will fix it- you need to talk to a Jenn-Air repair person.
sharon
02/10/12
i just moved into a rental home which has a very old corning counterange stove. not sure how old it is but in 1987 i bought a home that had a corning cooktop that looked the same. i replaced the one in the home i bought with another glasstop and it was fine. my guess is this oven is from the late 70's. the oven works great but the burners are either to hot or to low. my questions is... at what point would this be a danger. the burners take a long time to cool off (about 30 min). one thing i can say is that this was made in the day when quality mattered.
ellen
02/10/12
You may be able to get the burners replaced and get new thermostatic controls as a result. The old glass does seem hardier.
Lee
02/12/12
Tip on cleaning ceramic tops
Poedered Barkeepers Friend is amazing! I used to scrub like crazy with liquid cleaners, but Barkeepers Friend works with minimal effort.
ellen
02/12/12
Be careful with powders. They can scratch, and they must be rinsed off completely.
Rick
02/18/12
I have read alot here and done a search, but am unable to find anything on corningware, other than the visionware. Is it safe to use the old corningware made of pyroceram (with flat bottoms, of course)? Sorry if this question has been ask previously, but I could not find mention of it.
Thanks!
ellen
02/18/12
Although it was recommended when first developed, the stove top manufacturers no longer recommend it and some actually recommend against.
donna
02/25/12
what will happen if you cook on a cracked cooktop
ellen
02/25/12
It depends on where the crack is. If it runs across the burner you are using, it will crack further. If you get liquid under the top through the crack, you can short the entire top.
Corey
02/27/12
There is large pit mark on my electric glass range from a porceline tea kettle left on to long. It is not cracked but pitted. Can I still iuse this burner. The pitting is in the center of the burner
ellen
02/27/12
Yes, but keep at medium high or less, and don't be astonished of it does crack one day.
Dan
03/05/12
I have a glass top maytag gas stove. I was making tea last wk and heard loud pop in kitchen. I came out and time shards of glass were everywhere. The glass top and tiny cracks all over and glass from the edges was sprayed in a 15 ft circle throughout the room. I called maytag this am and said it was purchased 12 monthns and 2 weeks ago. It has a 12 month warentee so there is nothing they can do. I'm concerned that if I replace the glass top that this can happen again and injure one of my kids! Have you ever heard of this happening?
ellen
03/05/12
Report this to the consumer safety division of the US gov. first. www.cpsc.gov/

This is not a simple warranty problem. You need to write and call back and talk with at least a vice president (two or three steps up from the person who answers the phone). They have liability for safety that is greater than just warranty issues...

Bill
03/21/12
The decorative metal rim around the edges of my GE Profile glass cooktop has come unglued. Is there a special type of adhesive to secure it back into place?
ellen
03/21/12
You need a heat resistant adhesive, most would melt. Consult your local hobby store or auto shop.
Traveler
03/25/12
ceramic cooktop No-no's RICK
Rick -- I have a 5-year-old Kenmore ceramic cooktop that I've been using the older Corningware casseroles on every day for those five years. While glass on glass (or whatever the cooktop and Corningware are actually composed of) may be less efficient for heating, I prefer the non-reactive Corning cook surface and it has worked just fine. Just my experience. If your cooktop manufacturer advises against using, you should be guided by that in terms of warranty.
Mopar
03/28/12
I have been fairly happy with my GE Profile ceramic cook top range. I have had it since 2008. Only problem I have encountered, & it's a big one now, is that over time the burners have turned black around the coil area. I have never allowed food to burn onto the top...kept is spotless..but in the last couple of years these black rings have appeared slowly on all 4 burners. I can't replace the top as it is discontinued and GE doesn't even have a record of my model #! Don't know what to do. Stove still cooks fine just looks rather sorry and unkempt. They say the black rings are permanent but I wonder why they have just appeared. Same cookware all along. Anyone seen this before and solved it?
ellen
03/30/12
These black rings are discussed on several threads. Sometimes it is the bottoms of the pots, but the most common cause is heating empty pans.
miss_msry
04/05/12
And I not anal enough? Because these miniscule scratches on my ceramic cooktop don't bother me. Should they?

And after having gas cooktops, this is so easy to clean and water comes to a boil much faster.

ellen
04/08/12
Enjoy, Miss Mary. To each her own.
Chrissy
04/18/12
I cracked my ceramic stove top in my rental home. I was wondering how to find the exact part number needed to replace it?
ellen
04/20/12
Go to the manual online, t will have pictures of all the parts with numbers.
Sue
05/27/12
Hi Ellen, is there any way to 'refinish' a ceramic cook top that has been scrubbed with abrasives that leave the surface rough and discolored?
ellen
05/27/12
Nope. Replace the glass or grin and bear it.
Jill
08/12/12
I live in a rental home and have a JennAir cooktop. My son was using a wooden spoon as a drum on the counter and accidentally missed and broke a huge chip off of the edge of the glass. I have been able to salvage the shards, but a crack is still there and seems to be growing a bit. It is nowhere near the elements. My ex thinks it could have been a manufacturers defect, since such a huge piece broke off (about 2 inches across and 1/2 in wide). The cooktop sits slightly above the edge of the countertop about 1/2 in all the way around - don't know if that is normal, and I think that may have caused it to crack. Can I repair it? What should I use?
ellen
08/13/12
Not a manufacturing defect- these tops are glass...

the glass can be replaced, but not repaired.

Jill
08/13/12
Thanks Ellen! Could the fact that the edge is slightly elevated above the counter have caused it to break more easily? I thought the glass was supposed to be flush against the countertop. It makes sense to me in a physics sort of way...
Mike
08/14/12
Frigidaire Model PLES389DCB, 6 years old.

3 days ago, loud "pop", stove goes dark, 220v breakers tripped.

Today, stove in pieces. The factory silver glue that bonds burner frame to glass separated. This allowed frame to contact burner and short out. This also destroyed the CPU board. Total repair for $1800 stove, $1000 if pursued. Unit now being dragged, with prejudice, to the curb.

Another problem area on the newer touch panel appliances, is flex cracking around the plastic touch "buttons". The stove touch panel would be an additional $290.

ellen
08/15/12
Yikes, Mike! Good luck on your next choice...

Jill, these seem to be full of bad design and bad materials, they are just so seductive in appearance...

Dan
11/17/12
I have had some luck getting melted plastic bag off a Samsung black ceramic stovetop with Goo-Gone and rubbing with a fingernail (or something equally soft).
This is a great resource -- keep it going!
ellen
11/18/12
Thanks Dan.
Louise
11/19/12
I have had a GE Radiant glass cooktop for about 2 weeks, and I hate it!!
I have a problem I didn't see mentioned here.
Around the knobs there is a lot of stainless steel. Every time I clean it with the cerama bryte, some gets on the stainless steel, and scratches it.It already is starting to look bad.
I called customer service, and they said it is a cosmetic problem, and only recommended using soap and water to clean the cooktop, and not the cerama bryte. Just wondering if any one else has this problem.
ellen
11/20/12
Soap and water will not do it for the top. Suggest you get some stainless steel polish for the rings.
Angel
11/24/12
Tonight I was cooking dinner and heard a pop, couldn't find what would have caused it. finished the meal and came back to clean up the mess ( stove had cooled off ) and noticed a fracture going across. only thing I can figure out was that the fish I was making was party frozen and temperature shift caused it to crack. Is this common?
using Bosch NEM3064UC
ellen
11/24/12
Not usually caused by the item on the stove; just one of the hazards of ceramic tops, especially as they age...
DH
12/30/12
Just purchased my second glass top. The first was a GE Profile. I loved it until baking cookies this Christmas when the oven sparked and the control pad would not shut it down. My husband had to use the electric breaker. The top looked good for over 15 years of use. The white rings had dimished and the black on the most used burner had dulled. I used the cleaner and the scraper for big messes. After reading these comments I have thrown out my tea kettle which I loved but honestly was leaking a bit. I hope this new stove also a GE lasts as long. Should we all be buying extended warranties? I never thought I would need it after my old stove going for so long.
ellen
12/30/12
Most of these trouble are considered normal wear and tear and thus not covered. 15 years is a good run-
Joanna
01/07/13
We just replaced our 17 year old GE Profile
glass ceramic cook top with a new GE Profile
glass ceramic cook top. Evidence that we love the product? I say 'yes'. Following the companies recommendations,
and keeping it clean with very little effort have made us a return customer. Some of the no-no's do not make me happy, but doing it GE's way and finding your site sure puts a smile on our faces !
Thank you Ellen !
DATOH
01/08/13
Several years ago I purchased a 36" built-in Jenn-Aire 5 burner black Schott Ceramic topped quartz range top with two standard burners, a warming burner and two large variable sized burners. It has performed quite well for me. And without having any knowledge to the contrary, I used all of my entire collection of old cast iron cookware on it with no problems whatsoever. However, I must also hasten to mention that all of my old cast iron cookware had pretty smooth prior work worn bottoms. I did eventually find out from reading online that using my largest cast iron frying pan was a big no-no because it had the infamous riser ring underneath which kept the bottom out of direct contact with the burner's ceramic surface. To correct the out of burner contact problem I ground that 1/8" riser ring off, smoothed the bottom with a sander and re-seasoned the pan. After I had done that bottom modification I found that heating the pan now caused the large expanse of cast iron pan bottom to warp out of close contact with the burner, thus rendering the fry pan totally unusable. Oh well, I tried. I have also quite successfully used the largest (12") burner on the range top to do a number of years of pretty intense pressure canning in my large, ultra heavy duty, American brand aluminum pressure cooker.

I suspect that the majority of pot and pan material transfer problems that folks have experienced are due to the very high temperature of the quartz range's thermal transfer interface area. It takes some high temperatures to melt aluminum or copper, and some very high temperatures to melt ceramic glazes. So, as long as your pots and pans are watched such they do not boil dry, the aluminum, copper and ceramic pan bottom coatings are kept by the pan contents well below the respective melting temperatures. Thus, in addition to standard Lodge and vintage cast iron cookware, I have used Mauviel copper, Cuisinart copper 3-ply and Revere copper bottomed cookware, Farberware aluminum bottomed stainless cookware and Le Creuset, Staub, Lodge and Chinese garden variety ceramic coated cast iron cookware with absolutely no problems whatsover.

I do not know the precise composition and the rated wear resistance of the cooktops of other manufacturers, but I can personally attest to the scratch resistance, the stain resistance and the durability of the black Schott Ceramic cooktop. I have exercised reasonable care of the cooktop and at the end of its life cycle would buy an identical new one.

ellen
01/08/13
The schott tops do seem to hold up better than the others...
Andre
04/07/13
Thanks Ellen for this forum, I'm glad to have found such a helpfull site. I've started my journey by purchasing a Kenmore glass cooktop stove model 970C68783 in November 2012, within the first use, water boiled over my revere ware copper bottom pot and left a white mark inside the glass. I've contacted Sears canada who sent a technican to my house and couldn't remove the marks. They offer to take back the stove and I've decided to go back to old coil cooktop stove model 970-59843. To my surprise, the coil cooktop was not was I was expecting, they now make it so cheap with a really shinny finish that you have to remove all burners and drip trays after each uses in order to polish and buff out all the fingers and washing marks. So I was back to square one, after reading carefully your forum, I remembered seen the K mark that was on the corner of my first glass cooktop, wich was poorly made by corning ware. I've decided to return my coil stove back in March 2013 and I got myself a LG stove with schott ceran cooktop model LRE6327ST, what a difference, so easy to keep clean and so far no problems. People who really want a glass cooktop, do your research and buy a Schott Ceran cooktop and nothing less. In Canada, only Whirlpool, LG and certain Kitchen Aid stove still uses Schott Ceran cooktop. I did got rid of my revere ware pots, my mother in-law was really happy to take it from me, and i got myself a nice set of Paderno Stainless steel heavy bottom, encasulated pots, as well as all-clad hard anodize with stainless steel bottom pans. Ps. I also find the Weiman cooktop cleaner to work the best, they have an awsome product line, from spray cleaner to quick wipes and the old fashion cream and scrubbing pad, try it out. I also want to thanks all of you, who participated in this forum for helping me makin the right choice! Andre :O)
Dolly
04/29/13
I read all these forum posts last night into the wee hours looking for answers regarding my Kenmore black with white speckles cooktop (the much loathed cooktop). I felt so comforted by all the others here who struggle with this impossibly difficult and incredibly stupid cooking surface. I guess I deserve it because I bought it with exactly zero hours of research. Duh. My husband and I saw it at the store and thought "that looks easy to clean!"

So I had already tried the baking soda trick, the magic eraser trick, the vinegar trick, the scrub till you're sick trick -- no luck at all.

Anyway, I saw on this forum the suggestion to use a razor blade. I thought I had just black-coloured rings around the burners, I thought there was nothing actually there, but I was wrong. And I would never have used a razor blade on this surface -- I was terrified to try it because I thought I would totally ruin it. But this is a fairly new stove and our house is for sale, so I want it to look great. Bah! Hours of work and it still looked like crap. And I have a two year old, so I don't usually have razor blades hanging around, but I broke down and bought a box today. I started scraping and no improvement whatsoever. Then I started to really scrape HARD. REALLY HARD. VOILA! Suddenly it started to come off in rolls. This is the thinnest layer of what looks like obsidian or almost glass-like rock itself. Holy man. I am amazed it finally came off. This was a lot of work, but now I have such incredible razor blade skills I am thinking of hiring myself out to local cocaine dealers. Downside is that now I am afraid to use my stove and I love to cook. Bloody awful cooktop! Bah!

ellen
04/30/13
Um. Just get single sided blades to avoid cutting your fingers. And now that you know, cook away- or get a hot plate...
Marti
05/04/13
I have a gas cook top with a ceramic base. I just dropped a jar on the edge of the ceramic and knocked a chip out of it. There are two hairline cracks on each side of the chip. It is next to the largest burner I use to pressure can my garden produce in the summertime. Since the heat source is gas and I have grates above the ceramic that the pots sit on, the issue is different from an electric top where the pots sit directly on the ceramic. The ignitor is the only electric componant but then there is the gas... I'm concerned that the heat required for canning could be a problem. Is there a safety issue here?
Sam
06/15/13
Reasons for gas stove glass top breaking/cracking?
ellen
06/15/13
Marti, use it till it cracks, then replace just the top.

Steve, poor quality of the glass, too large pans, empty pans being heated, age, getting something dropped on it. Sometimes, it just pops for no obvious reason.

vicky
08/09/13
I bought a GE electric ceramic cook top. It is black. After few months a circular white stain formed underneath the ceramic glass. It is still under a year old. When I complained the technician came and said that coils are working ok and it is cosmetic and is not covered. It looks awful and I am not happy. Did any of you had same problem? To whom do i complain in the humangous GE conglomeration?
ellen
08/09/13
If it is under a year old, go back to where you bought it first, and tell them it is not acceptable and that you are not satisfied with the tech's statement. You need to talk to someone who can say yes, and remember that it is always cheaper for the first line people to say no, so you have to go up the line. You MUST keep a record that shows it started in the warranty period. Document dates, calls, who you talked to, what they said; save any written receipts. THEN you go to the GE site and work up from there.

www.geappliances.com/service_and_support/contact/

Lou
09/09/13
New GE glass cooktop. The 2 elements on the right often will shut down and not heat again - sometimes for hours
ellen
09/09/13
Defective, probably the thermal sensors in the burners. Call the tech under warranty, and get replacements.
doris
11/09/13
My Black ceramic stove stop has been discolored with gray shiny spots. I believe someone may have cleaned it with stainless steel cleaner. the Stove is not scratched or stained it's discolored can I fix that? please help
ellen
11/09/13
If no scratches, probably not from cleaning, if in the burner area, could also be from aluminum pans, heating empty pans. These threads discuss MANY ways the tops get discolored and that there is not much to do about it.
Pam
01/19/14
I have been told that there are some kind of protective pads that you can put your cookware on to protect a glass top stove, but I have not been able to find them. Does anyone know anything about these?
ellen
01/19/14
These are NOT used while cooking. They are silicon pads used like trivets under pans because it is not safe to put a hot pan from the oven or stove on the glass top.
Drkasal
03/13/14
Our New maytag glass cooktop range has only one little light on the console for a hot surface indicator, and doesn't show which surface is hot. My old kitchenaid had a light next to each burner so that you could tell which surface was still hot. Is there anything one can safely place over or on the hot burner to alert people not to touch or put items other than cookware on the unmarked hot surface? This is a brand new stove and we are very unhappy about losing this important safety feature.
Drkasal
03/13/14
Meant to add to previous post about hot surface warning, Model: MER8880AS
ellen
03/14/14
The only thing I can think of is a square cake rack, the mesh kind- you can't use anything solid.
ber
06/06/14
I have recently started using a glass top stove and I found myself quickly beginning to have the water in certain pots boil over.Does this cause any harm to the burners or the whole stove in general.
ellen
06/06/14
Tends to stain the top, not otherwise bad- food boils are, though. Also, it is wise not to put anything, even water, above medium high heat.

It can be disastrous to let a pot boil dry.

Jim
06/13/14
Is it safe to transport glass top range laying down rather than standing up?
ellen
06/13/14
No experience with this- give the manufacturer a call at their customer service number.
phyllis
07/15/14
The back left burner of my bought used Frigidaire ceramic cooktop turner by itself last night heated up high as it could go then crashed down to low temp and back up, over & over, visibly, and I could not get the burner to turn off. Had to unplug the machine. Fortunately, it beeped while doing this so I was able to see it; was falling asleep for the night at the time. Scary. Not aware of any damage incurred by the machine. Has anyone had this problem or does anyone know if the machine is salvageable? Thanks.
ellen
07/15/14
Yes salvageable. The top will be removed and the burner and thermostat replaced, then the top replaced. Takes a pro appliance repair person.
Marie Moffett
07/23/14
Gosh, I am amazed at all the cooktop stories. I have had a Whirlpool glass top since I built my home in 1997! I am still using it with none of the problems you guys are having. WOW is all I can say to your problems.
Kimberly LaFontaine
07/28/14
I knocked over a bottle of olive oil on my GE glass top slide in range and cracked the glass. The crack goes from the right edge, through the small back burner and out the other side (half moon shape). I sealed it with Crazy Glue to prevent penetration of water and scrapped off the excess so it doesn't look too bad. I inquired about a new piece of glass. Price is $675 just for the glass (no installation) and it is currently out of stock. The stove is 7 years old so I am not willing to invest that amount of money at this time. The minute something else happens, I will buy a whole new stove. Is it safe to continue using the other 3 elements?
ellen
07/28/14
Yes
Joe
08/31/14
stove-top burner doesnt work w/o complete coverage
So I just moved to Spain, and the apartment is really modern with all new technology, including a new fancy glass stove top. I just bought a small cafetera (Italian small metal espresso coffee pot) that is supposed to be put on a stove-top burner in order to boil the coffee. However, the burner won't turn on because the burner isn't completely covered. I've never seen this in my life, and I'm not sure if I should buy some metal slab to go over the burner so that I can put the cafetera on top of it. Ideas? Thoughts?
ellen
08/31/14
DO NOT put a metal slab over the burner, you can easily burn out the whole burner. Get a hot plate for the stove top coffee maker; it was not made to work with glass stove tops.
Ronald
09/06/14
I have a MAytag double oven electric with glass top. Approx. 5 years ago (right after we bought it) We had a couple of teflon skillets that had the teflon on the bottom. In using them the teflon came off onto the glass. We have used all the cleaners that we can come with, called Dupont, Maytag, etc. and nothing has worked. I tried using a granite polishing wheel (manually) and all it did was smear it and made the spots bigger. Has any one else had this experience and found a way to clean teflon off? Ellen what would you suggest? Frustrating !!
ellen
09/06/14
Never heard of teflon on the bottom! You could just have the glass replaced?
Ann
09/21/14
I have a Corningware teapot that has melted and stuck to the glass top surface unit. How can I remove the teapot without ruining my glass top surface? (GE brand)
ellen
09/21/14
This has fused to the top, and I don't know any way to remove it. The glass top can be removed and replaced, this costs anywhere from $200-500. Corning now recommends that you NOT use Corningware/ arcoflam on lass top stoves.
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